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All 26 Newcastle upon Tyne B&Bs / inns

Newcastle Jesmond Hotel

3.0 of 5 Small Hotel   |   105 Osborne Road, Newcastle upon Tyne NE2 2TA, England
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Hotel amenities
Special Offer
Free Breakfast
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Newcastle Jesmond Hotel
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A recent review
4 of 5 stars reviewed 1 week ago
Deborah W Darlington, United Kingdom
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62 people have reviewed this hotel

Traveler rating
    20
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    14
    2
    2
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6
10
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Darlington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely welcome to this lovely hotel. Staff very friendly , room was small, but very clean + modern. Lovely shower room, very clean, plenty of towels. Probably not brilliant for more than one nights stay, ( too small) but we ( me and my husband ) Liked it for the night , bed was cosy, if not a bit warm... More

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Durham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

after reading the recent reviews I was "reluctant" to say the least to carrying on with my reservation but after much deliberation , myself and my partner decided to "give it a go" and we both agreed afterwards that we were glad we did .The hotel is situate at the top end of the busy Osborn road area of Jesmond... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights excellent hotel for money, clean friendly and best nights sleep had for years, great location, parking to rear all though there are limited spaces so have to be quick getting there rooms quite small but would definitely recommend this to everyone !!!!!!

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Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 4, 2014

If you want all the joys, pains and inconvenience of staying at a youth hostel at 5 times the price, look no further. Beware the "wet rooms" which are nothing more than a shower head in the middle of your bathroom. Everything gets wet and it just is not fun. That's when it works! My wife was in the middle... More

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Donna M, General Manager at Newcastle Jesmond Hotel, responded to this review

Firstly let me apologize for the water issues. As you can see from a couple of the reviews around February we were in the midst of a fault which has now been rectified. If you had of spoken to us during your stay we could have rectified some of the problems, such as how to turn the temperature down in... More

Cupar, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2014

This hotel was as discribed on their website. However, I was glad I had read all the reviews before arriving at the hotel as I might have been dissapointed. The staff were more than helpful. However, very limited car parking space and once we had been fortunate to gain a space, we did not want to use the car again... More

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Donna M, General Manager at Newcastle Jesmond Hotel, responded to this review

Reading your review I feel that you stayed with us during the time we had issues with the heating/hot water system. Firstly please accept my apologies again for this as the whole thing was completely unexpected and finding that one problem had masked another meant that the solution wasn't found as quickly as we would have liked. The parking will... More

Dorking, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 17, 2014

Stayed in this hotel a couple of times while in business trips. The hotel it self is modern, comfortable and clean. The staff are very pleasant. 3 main problems - very limited private parking with permit parking on the street means you often have to park a good 1/4 mile from the hotel - the wifi connection is rubbish. Really... More

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Donna M, General Manager at Newcastle Jesmond Hotel, responded to this review

Many thanks for your review. As a result of your feedback the following things have happened; The limited parking, although we cannot change this, I have discussed with the owner the benefits of purchasing business permits again. This will still be limited but hopefully alleviate the problem to some degree. Also through a little bit of footwork, I have found... More

West Sussex
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

Positives: Lovely, welcoming, helpful staff...very clean....breakfast good value...secure car parking (important in Jesmond as it seems to be all permit parking)...great wet room. Negatives: Too hot! Even when we turned off the radiator and slept with the window wide open, in February (!) (which meant we could hear people on the street) it was still very warm....probably because the wetroom... More

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Donna M, General Manager at Newcastle Jesmond Hotel, responded to this review

Good to hear that, overall - you had a good stay with us. Regarding the temperature, we had previously had heating issues (now fixed) which meant that prior to your stay everyone had the heating up to the maximum. As the building takes a lot longer to cool than it does to heat up, we now perform daily checks on... More

Glenrothes, United Kingdom
2 reviews
5 of 5 stars Reviewed February 13, 2014

In my job as a wedding specialist I get to visit many hotels and venues, The Newcastle Jesmond Hotel was amazing and really highlights the ability to offer a fantastic friendly hotel at great prices. The staff were all amazing and bent over backwards to ensure everything was perfect and that we had a great stay even though it was... More

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Donna M, General Manager at Newcastle Jesmond Hotel, responded to this review

Many many thanks for your glowing review. I am so appreciative of your understanding when it came to the unexpected problem which had arose during your stay. Considering this, the fact that you have left such a lovely review I feel is true testament to the team as it is easy to deliver customer service when all is well, so... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 11, 2014

I liked this place for the value, the location, and the friendly staff. It was cozy and gave me a "home" feeling. The breakfast was very good, and you have your choice of cold foods and a full English. My room faced the street, and, in the warmer months, I imagine that the area gets quite noisy as I could... More

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Contributor
16 reviews 16 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014 via mobile

We found this to be a great standard hotel - not luxury but clean, comfortable, well located and very good value for money. What was really outstanding was the customer service from the staff on reception - nothing was too much trouble.

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Donna M, General Manager at Newcastle Jesmond Hotel, responded to this review

So happy to read your review. We aim to make the Newcastle Jesmond a hotel recognized for its customer service, comfort and cleanliness. But the greatest priority is our customer service and I am thrilled to hear that you feel we are delivering on that. More

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Additional Information about Newcastle Jesmond Hotel

Address: 105 Osborne Road, Newcastle upon Tyne NE2 2TA, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #10 of 26 B&Bs / Inns in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Newcastle Jesmond Hotel 3*
Official Description (provided by the hotel):
Only a 6 minute ride from Newcastle’s city center (and 5 minute walk from West Jesmond metro station) the Newcastle Jesmond Hotel offers a great city location in a leafy vibrant suburb.Newly refurbished, our little hotel offers stylish rooms at great value and free wifi throughout. All rooms are fitted with a 32inch flat screen TV, tea & coffee making facilities and an en suite wet room. Our on-site parking is free (first come first served) and nearby street parking available.Breakfast is a traditional continental (Breads, cereals inc porridge, fruit, cheese, crumpets, croissant with unlimited teas, coffee & fruit juices). Recently introduced hot plates for eggs or beans on toast giving a greater variety to get your morning started.Our location means we are close to both universities, 3 major hospitals (inc the Freeman) all of Newcastle’s business parks, and for our weekend travelers Jesmond itself boasts many bars, coffee shops, restaurants, delis & boutique shops. Not to mention the offerings of the city center itself with art galleries, historical sites & architecture, St James’ football ground and more.Whatever you come to Newcastle for, our knowledgeable & helpful staff will be able to advise you before, during & even after your stay. ... more   less 
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