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Sandman Signature Newcastle Hotel

4.0 of 5 Gallowgate, Newcastle upon Tyne NE1 4SD, England
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Certificate of Excellence 2014
Sandman Signature Newcastle Hotel
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Sandman Signature Newcastle Hotel
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This review is written three days into a four day stay in the last few days in February. The hotel is a modern conversion of what was previously a nasty office block right next to St James's Park and in the centre of Newcastle. Despite being quite large it has the feel of a much smaller hotel and the staff... More 

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Top Contributor
74 reviews 74 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a one night stay here, lovely clean hotel and nice staff. Room 417 had everything you could need! Breakfast was great buffet style help yourself very nice, and we used the shark club for drinks and can't complain. I booked this room as we were doing a stadium tour of Newcastle United and you can't get any closer... More 

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Me and my partner stayed here on New Year's Eve he booked it as it was opposite st james park his home :) the room was lovely very bright and clean bathroom was to die for lovely shower very hot, we ate in the bar downstairs got the buffalo wings they were lovely nice light nibble before a night out... More 

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Edinburgh, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in a junior suite room which was nice. The heating didn't seem to work properly and was quite cold which wasn't great. The hotel was beautiful although there were some touch ups needing done in the room. The staff member that served us/checked us in was very friendly and welcoming.

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Kingston upon Thames, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 1 night on business and was very happy with all aspects of my stay. Check in was nice and smooth, my room was on the 8th floor so not too much road noise. The room was extremely comfortable, very clean and warm. There is a kettle, microwave and fridge if needed. Very nice modern room and... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Stayed for 1 night and was sad to be leaving. On my arrival the staff were polite and helpful and I was informed my room had been upgraded to a bigger room. I was expecting a bigger bed and bathroom, but I had a kitchen, living room, bedroom and bathroom. It more than exceeded my expectations. The room (or mini... More 

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Sunderland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I took my wife to the Sandman in Newcastle on Saturday 14th February 2015. As part of a superb value for money package we received £50 Eldon Square voucher, a beautufil rose, hotel chocolat chocolates, a large bottle of moet and a king (supposedly) room! I say supposedly because, I must admit the room wasnt exactly spacious, nice room but... More 

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North Yorkshire
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

stayed last week on business. As always the staff on reception are delightful. Debbie the Customer Services Manager is always lovely remembering who you are however long ago you stayed. And Chantelle who checked me in was also so friendly and welcoming. Room as usual was comfortable with all mod cons. A touch cold and I am not a fan... More 

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16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for Valentine's night and enjoyed it. We were aware of recent reviews complaining about noise, but we were on the top floor and did not get disturbed. The room was well presented with a very comfortable bed and we had a good view across the city. The room had a fridge, microwave and safe. We weren't able to... More 

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Carlisle, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked the hotel paying slightly more than others available, and we're looking forward to a nice weekend. As you can probably tell I was disappointed to say the least. Firstly we were greeted by a member of the cleaning staff.. Trying to be funny.. Then the real receptionist came to take over. Things from bad to worse , even... More 

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Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear lambretta007 Thank you for choosing to stay at the Sandman Signature Hotel in Newcastle. I am disappointed that your time with us was not to your liking at all. I am sorry that on your initial entry into the hotel your were greeted by our housekeeper rather than our guest service agents, this may have been due to them... More 

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Additional Information about Sandman Signature Newcastle Hotel

Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
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Hotel Style:
#7 Luxury Hotel in Newcastle upon Tyne
#10 Business Hotel in Newcastle upon Tyne

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