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Sandman Signature Newcastle Hotel

4.0 of 5 Gallowgate, Newcastle upon Tyne NE1 4SD, England
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Certificate of Excellence 2014
Sandman Signature Newcastle Hotel
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Sandman Signature Newcastle Hotel
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673 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

WE took one night on the 3rd floor last Saturday, the room you could not swing a cat, noisy overnight and noisy guests returning from a night out. The Breakfast was cold, and the car parking was the council carpark over a busy road. High price to pay for a average Hotel.

Was this review helpful? Yes 1
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Martin F Thanks for choosing Sandman Signature Newcastle for your stay. We appreciate and value your feedback. We do apologise for any disturbance during the night. Obviously on a Saturday night a lot of our guests do sample Newcastle's vibrant nightlife and our night staff do work hard to keep noise to a minimum and will be made aware... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Apart from a noisy heater in Room 707 a great weekend from checking in on 16/1/15 to leaving on the Sunday had a great night on Friday in Sharks always planning to move into town but in the end stayed put. The Ladies serving were friendly and knew their job... Booked Breakfast for the next morning before midnight at a... More 

Was this review helpful? Yes 1
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Trip Advisor Member Thank you for writing a review regarding your stay with us over the weekend. I am pleased you had a good time with us and enjoyed having drinks on Friday night in the Shark Club Bar. I am glad you were well looked after! We were not too happy with the Football Score but pleased it... More 

Edinburgh
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here last weekend with 3 friends, a stay before next days football. Rooms were of good quality , fabulous showers in room and comfy beds in a very good location. Breakfast served next day in sharks bar attached to hotel where service, as with the bar in evening was superb, helpful staff at every point and superbly pleasant ,... More 

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Hibee1973 Thank you for leaving a lovely review of your recent stay. I have passed all your feedback on to the relevant departments, especially to Jennifer who you have mentioned. I am sure she will really appreciate your kind words. We hope we get change to see you at the hotel again. Please give us a call or check... More 

Worcester, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed mid week due to work, the car park is on the opposite side of the road. The check in process was quick and efficient I had a room overlooking the football stadium. The room itself was nice clean and although not very big everything inside was of a good standard. The bathroom had a large monsoon shower head,in the... More 

Was this review helpful? Yes 1
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Simseys Thank you for choosing to stay with Sandman Signature Hotel Newcastle on your recent business trip. I am pleased that overall your stay with us was to your liking and you found the bedrooms clean and to a high standard. Yes, our beds are really comfortable, I am glad you managed to have a superb night’s sleep with... More 

1 review
4 of 5 stars Reviewed 1 week ago

Me and my partner can to sandman signature for 2 nights as we came up to Newcastle from derbyshire. When you first arrive at the hotel you walk into the reception area which is very modern with black and white theme ( which is also used in the rooms with black and white canvas of Newcastle) on our booking reference... More 

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Nat Peach J Thank you for leaving a lovely review of your recent stay. We are always happy to help and offer a early check in if the room is available. We would hate to turn you away back into the cold and rain. I hope you took advantage of our complimentary barista style coffee and hot chocolate in... More 

Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed three nights in January, friendly staff, nice room a bit small, but comfortable. Shark Club Bar very hand for snacks and meals with great service and very busy on match days/nights,due to close proximity to ST JAMES PARK. Will definitely return for a Premiership match experience weekend !!!!

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Graemeleithjambo Thank you for choosing to stay with Sandman Signature Hotel on your recent visit to Newcastle. I am pleased that our hotel, service and restaurant & bar were all to your liking. I really do hope we see you again. We get filled up quite quickly for match days due to our perfect location to St James Stadium... More 

Essex, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the money it was well ahead of the competition. What a location! You couldn't get any closer to the city centre and only a stone throw away from the stadium. I was visiting Newcastle for the first time with friends so i'm glad we stayed here. Sandman also has a great bar for food and drinks.

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear AnthonyNeal Thank you so much for your lovely review. Your first time in Newcastle, wow... I hope you had a fantastic time with your friends. Newcastle is a great Night out, you will have definitely have to come back and see us Geordie's. I am happy to hear you enjoyed your stay. Hopefully you will choose to stay with... More 

newcastle
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

we stayed one night to attend a function in Newcastle. The room we were given was tiny and only had a shower, it was also freezing. Reception staff were extremely helpful in offering us an upgrade ( £25 ) which was worth it for the extra space. The suite was a better space but still a cramped bedroom and so... More 

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Mines1pint Thank you for choosing for stay with Sandman Signature Hotel Newcastle on your recent business trip to the city. I am disappointed you were not completely satisfied with your overall stay. I have passed your feedback on to our maintenance and housekeeping managers to look into the points you have raised. Thank you for bring this to our... More 

Nottinghamshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Me and my partner went for 2 nights. We had a lovely weekend, with lots to do. The staff at the sandman signature were very helpful especially the receptionists. We had trouble with the radiator in our bathroom, this was rectified quickly as everyday we were given new towels. However, the hotel is near the city centre so it is... More 

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear EmmaS Thank you for leaving a review of your recent stay. Our guest's feedback is very important to us. I am pleased your found my colleagues at the reception and the Bar & restaurant staff friendly and helpful. I am sorry to hear there was some aspects of your stay that you were dissatisfied with. As a city centre... More 

Newton Aycliffe, United Kingdom
Top Contributor
119 reviews 119 reviews
41 hotel reviews
212 helpful votes 212 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here 27th December, the actual car park (£8) overnight was right across the road from the Sandyman with some allocated parking. This was fine for us but if you had a lot of luggage it would be a nightmare as there was nowhere to stop outside the hotel. The Hotel lobby is gorgeous, it has a large fire... More 

Was this review helpful? Yes
Kelly M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear BamMargera . Thank you for leaving your feedback regarding your recent stay. Your comments really do matter to us to be able to improve our service and product. I am sorry to hear regrettably you departed from us disappointed and unhappy with the overall experience. We do have a car parking drop off point around the back of the... More 

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Additional Information about Sandman Signature Newcastle Hotel

Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
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Hotel Style:
#7 Luxury Hotel in Newcastle upon Tyne
#10 Business Hotel in Newcastle upon Tyne

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