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Sandman Signature Newcastle Hotel

Certificate of Excellence
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Gallowgate, Newcastle upon Tyne NE1 4SD, England
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Sandman Signature Newcastle Hotel
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Sandman Signature Newcastle Hotel
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775 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Herne Bay, United Kingdom
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for one night for the third time. It has a great location - can walk from station and for football fans it is next to Newcastle United. Staff are friendly and helpful. Food is very good and I will return. One thing which can be good or bad, the bar is lively at night, Depends on what you want.

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Enjoyyourtrips Thank you for taking the time to write a review of your recent stay with Sandman Signature Hotel Newcastle. I am delighted we are your preferred hotel in Newcastle City Centre and you have stayed several times before. Your feedback is much appreciated. We hope our friendly and helpful staff will get the opportunity to welcome you back... More 

Peacehaven
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here last week while visiting the University. It's in a great location, centrally placed in Newcastle. A very smart, modern hotel. Everything works well - good power shower, nice toiletries, smart rooms, excellent to have a microwave in the room and a fridge to prepare that early morning breakfast without having to leave your room. This is the... More 

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Thank you for choosing to stay again with Sandman Signature Hotel Newcastle on your recent trip to Newcastle University. I am delighted that we are your preferred hotel in the area and you departed again happy with the stay and service from my colleagues. I hope we will see you again in the future. Your review is much appreciated. Many... More 

London, England
Level Contributor
97 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Arrived at the Sandman from Edinburgh on the train. Cab was £5 but to be honest I could have walked it in 10 minutes. Quick check in and given room 303 opposite the lifts. Despite this it was really quiet and I got no noise at all. Window blinds did let some light in early morning but didn't really bother... More 

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Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear GordonandMichael Thank you for leaving a great review of your recent stay with Sandman Signature Hotel Newcastle, I hope you also had a lovely time visiting the city. It is fab to hear that your stay met your expectations and you filled up on our delicious breakfast buffet. I hope we will get the chance to welcome you back... More 

Wakefield, UK
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is part of the former Scottish and Newcastle Brewery, and sits at a busy junction just outside the City centre, the location is fine, though the traffic can be heard in the rooms, even on the 6th floor. The rates were fine for midweek bed and breakfast, but the area is now awash with new hotels catering for... More 

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear NRMC Thank you for choosing to stay with Sandman Signature Hotel and for taking the time to offer your feedback, your comments are very important for us to help focus on the areas you feel are dissatisfactory. I am pleased that our bedrooms were suitable for your stay and you found them well equipped. I am sorry that our... More 

Atlanta, Georgia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at the Sandman Signature Hotel but this time with my husband and daughter rather than a solo visit. We stayed three nights, visited family and friends and also had a tour of the football ground which is almost opposite the hotel. It is a great location for shops and restaurants and the metro station is... More 

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Moira W Thank you for choosing to stay with Sandman Signature Hotel Newcastle once again. I am so delighted to read that your family also enjoyed our hospitality and the accommodation was also suitable for them. I really hope we will get the opportunity to welcome you back a third time. Don't forget to call us in advance for... More 

Berkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited for the rugby league magic weekend and loved being right outside the ground. Also in the city centre, so for location this is great. Saying that, the rooms are rather small and could do with a sprucing up for the prices they're charging. We slept well though and would definitely stay again if visiting St James Park next... More 

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Anneliesegt Thank you for taking the time to write a review of your recent stay over the Rugby Magic Weekend. I am so happy to hear that you enjoyed yourself and you found our location perfect for the event, it was such a great atmosphere. I will certainly pass your valued comments and feedback onto our senior management. I... More 

Newcastle upon Tyne, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Booked for 1 night for my best friends hen party. They allowed my 2 friends to dress in my room even though they weren't staying. I thought this was excellent. The king bed was big. I would of liked more of a wardrobe instead of just 4 hooks on a wall. And a big mirror in the bedroom instead of... More 

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Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Jennee82 Thank you for choosing to stay with Sandman Signature Hotel Newcastle for your friend’s Hen party, I hope you and the girls had a great night out in Newcastle. I am sorry that the refrigerator was a little bit noisy but I am glad my colleagues were on hand to help you and turn it off so it... More 

Oslo, Norway
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent two nights at Sandman Signature. Would absolutely recommend it. Clean rooms, but they are somewhat wore down. Also I couldn't regulate the temperature bellow 18,5 degrees, so the night was hot. Short walk to the center for restaurants and shopping.

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Eterem Thank you for leaving a review of your recent stay, we very much appreciate your kind feedback. I am delighted you would recommend us and that you would choose to stay at Sandman Signature Hotel Newcastle again. I am sorry to hear that the room was very warm during your stay which may have felt less comfortable than... More 

Bristol, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the weekend to watch Newcastle United. In prime location, stadium literally across the road! Easy walk to the shops and plenty of nice places to eat close by. Hotel itself was nice, trendy interior and rooms were all nicely furnished. Will stay here again!

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Jordon G Thank you for staying with Sandman Signature Hotel Newcastle when you visited to watch a football game. Our location is most definitely ideal for this with the stadium just a stone throw away. I hope you enjoyed your time in Newcastle and you got the result you wanted at the football game. I am pleased you found... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I often visit Newcastle and always want to return to the Sandman if my company can book me in. It's super clean, modern and the staff are very friendly, polite and helpful. The rooms are spacious with floor to ceiling windows which open, which is pleasant but can be city noisy. The breakfast is good quality and plenty of choice.... More 

Was this review helpful? Yes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Gemma W Thank you for choosing to stay with Sandman Signature Newcastle on your business trips to the city. I am pleased that we are your hotel of choice and our rooms and buffet breakfast offering are very much to your liking. Our staff here are more than happy to help, I am glad you found my colleagues approachable... More 

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