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Holiday Inn Newcastle City

New Bridge Street, Newcastle upon Tyne NE1 8BS, England
Holiday Inn Newcastle City
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17 reviews from our community

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    9
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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Senior Contributor
47 reviews 47 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 24, 2013

As a conference venue it works and all staff seemed to be switched on, food good etc etc However, I had driven 230 miles to get here after an already long day. I checked in and was pointed to the general direction of my room, it was a long distance away from reception. As I got to my door with... More 

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Edinburgh, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 29, 2012

we booked on the internet and we admit we never saw the small print saying price was for each night, the way it was worded it looked like the total price was £117 They took £234 for the 2 night stay. We immediately phoned the number on the internet page to cancel but were not allowed to. When we went... More 

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uk
Top Contributor
73 reviews 73 reviews
42 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed March 9, 2008

I have stayed here on two seperate occasions in the last few weeks. The first time I arrived to find the hotel computer systems down. I had booked a standard room but as Priority Club Platinum member I expected an upgrade. As always with this chain I had to ask for the upgrade but was told as the computer was... More 

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Bradford, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 6, 2006

Me and my freinds stayed at the hotel for one night on Saturday 11th March 2006. We arrived at lunchtime to a rather busy reception with other stag and hen parties checking in. The receptionist was cheerful and quickly arranged the keys and we was off to the room. The room was on the small side and smelt a bit... More 

Was this review helpful? Yes 28
ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 15, 2006

this hotel is about 10 minutes drive from newcastle centre. it is very satisfactory and would be a three star. the outside of the building loks old and run down but it is very plesant on the inside. the rooms are very large and spacious with all amenities such as trousers presser, tea/coffee making facilities etc.... the pool is small... More 

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Edinburgh
Contributor
14 reviews 14 reviews
14 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed March 2, 2006

We stayed at this hotel for a weekend at the end of January 2006. As it appears InterContinental Hotels are focusing on their HIExpress brand in the UK, Holiday Inn's have suffered since then from lack of investment I knew not to expect great things from this hotel but it was central and cheap. Reception staff were pleasant (when they... More 

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Birmingham, UK
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
147 helpful votes 147 helpful votes
1 of 5 stars Reviewed February 28, 2006

I stayed here for one night in February 2006 having booked through the priority club website paying GBP65 room only. I am a Platinum Priority Club member which presumably means I'm one of their better customers. I was therefore very surprised and disappointed to be given a room that would be described as compact if I was being generous. I... More 

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A TripAdvisor Member
3 of 5 stars Reviewed February 14, 2006

just returned from a weekend.was a bit aprehensive after reading some of the reviews, but i found it to be better than i thought.i went for a birthday treat for my son & daughter.we had a family room, which consisted of a double bed,tv & an interconnecting lounge area with a sofa that converted into a double bed also with... More 

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Cirencester, England
Top Contributor
62 reviews 62 reviews
39 hotel reviews
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed September 7, 2005

This is not what I have come to expect from a Holiday Inn - rooms cramped, very hot (no A/C), furniture scratched and shabby (old Post House?) and rooms did not appear clean. Tiny bathroom. Restaurant dinner was poor over-priced pub grub; breakfast was fine. Central location is good, but you have to be aware of the parking rules if... More 

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Shipley, West Yorskshire, UK
Top Contributor
137 reviews 137 reviews
105 hotel reviews
221 helpful votes 221 helpful votes
1 of 5 stars Reviewed June 20, 2005

Hotel let us check in without informing us that a boiler problem meant there was no hot water - only found out when I tried to have a shower and wash my hair before going out for the evening. Apart from that the room was OK, just about big enough. Not plagued by noise like some other reviewers but we... More 

Was this review helpful? Yes 4
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