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Malmaison Newcastle

Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
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Malmaison Newcastle
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5 of 5 stars reviewed yesterday
Julie K
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1,176 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Me and my Husband got exceptional service last night first we were seated next to window with a view of bridge and river which in our opinion were the best seats in the restaurant ... Then the three course food .... Well that was amazing , had a really good night will most defiantly be returning :)

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Warrenpoint, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The room is top class, bed is so big and comfy. But the hallways are a dark deep purple, feel like you're going into a brothel or a strip club. Location was quite good and was a generally nice stay but the hallways were just so strange

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Huddersfield
Top Contributor
137 reviews 137 reviews
51 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have to confess to having been a Mal fan for some time. I have stayed here before (and in lots of the others too) and like the quirkiness which I find always coupled with good staff and, in this case, offered at a very reasonable weekend price.. If you can cope with the purple paintwork and the dim lighting... More 

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Chelmsford, Essex
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed here several times but, as another guest said to me in the lift, the hotel is definitely in need of some attention. Paint was scratched quite badly both in the common areas and in our room. To be fair, there was a person painting outside our room when we left so I can only assume that some... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros Fabulous view of the Millenium Bridge Complimentary cocktails are a very nice touch Bathroom was modern - very large 'toothpaste' like body washing products Nice soap one has to say Cons lacked TLC - lighting designed to create intimate ambiance BUT kind of missed the mark Food - chef TRIED v hard to get to presentation standard but lack... More 

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The Chilterns
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Brilliant hotel, excellent food would recommend having a river view room we did well worth it to be able to look out over the river & Millenium Bridge. Ideal location for Newcastle it's self but also for the coast and visiting Angel of the North all very accessable - good bus services too.

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London
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

This was a very dismal visit overall. Malmaison used to be our go-to hotel when traveling outside of London but if Newcastle was anything to go by then they've gone downhill and we'll be looking for alternatives. The rooms are not clean and even our bed did not get maid up after the first night. Rang housekeeping to see if... More 

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Gateshead
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a ladies spa and overnight stay package. There was five of us, we were well looked after by every member of staff we came into contact with, from reception, spa and bar/restaurant. The treatments were lovely, really relaxing, just what we needed, cocktails in the bar were good, a good choice to choose from as part... More 

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Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I search high and low for good cocktails and I found them here at the Malmaison. I always frequent here when I am in Newcastle, it is a place you must visit to enjoy perfectly made fresh cocktails and these can be enjoyed in opulent surroundings with lovely views across the quayside. I always opt for the cosmopolitan and I... More 

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York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at The Malmaison for one night we had stayed here before so we were aware of how dark the hotel can seem . I quite like it , it gives the place a lovely womb like quality . We came up from York for The Gateshead Jazz Festival . The hotel is well placed for the Sage and all... More 

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