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All 79 Newcastle upon Tyne hotels

Malmaison Newcastle

4.0 of 5 Hotel   |   Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
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Malmaison Newcastle
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A recent review
5 of 5 stars reviewed 5 days ago
HelenSnaith Redcar
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1,024 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redcar
1 review
5 of 5 stars Reviewed 5 days ago NEW

My friend and I stayed at this fantastic hotel on a trip to Newcastle to see Lady Gaga last night and I felt I must write a review. What an absolutely beautiful hotel it is. We were greeted by one of the nicest receptionists I have ever come across ( we didn't get her name but she checked us in... More

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Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Reception on the 7th of June 2014 for Mr & Mrs Metcalfe. My husband and I chose to have our wedding reception here after visiting the restaurant many times over a few months. We found the staff extremely pleasant and very professional. The view from the bar area is outstanding and we always felt very comfortable either relaxing in the... More

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Bury St. Edmunds, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Finding the correct car park the Hotel said to park in was not the easiest but that may be just down to us. ( the charge is £10 a night if staying at the Hotel) After parking you then have to get the lift to ground floor of car park then cross the road with luggage to the Hotel and... More

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Haltwhistle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My partner and I had a lovely romantic night at the Malmaison, a hotel with a dark, sexy, relaxing feel (purple being the main colour), situated right on the quayside. The staff are efficient and friendly, the food is lovely, and river view rooms like the one we stayed in on the fifth floor show the quayside, Tyne bridge, Millennium... More

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Middlesbrough
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently stayed one night here in a river view room. I will be brief in my comments: Pros: -attractive location; -friendly and efficient check-in; -good sized and well appointed room with impressive view of the Tyne; -pleasant breakfast room with excellent breakfast and attentive service; Cons: -bedroom windows were not particularly clean which spoilt the view,... More

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Emma D, General Manager at Malmaison Newcastle, responded to this review

Dear LanMiddlesbrough Thank you for taking the time to write to us about your stay, we appreciate your feedback. I am very pleased to read that you have enjoyed our great location and well appointed rooms. I am very sorry that there seemed to be some issues with the windows in the bedroom. We take all feedback on board and... More

Sunderland
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Yet another great stay, this time in a corner suite, The Ultonia. Beautiful room, clearly just refurbished as a lot of the rooms appear to be, a little noise during refurb but certainly nothing to complain about. Lovely continental breakfast the next morning.

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Reading, United Kingdom
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Malmaison Newcastle for a 2 day work team meeting, with 1 nights accommodation. Venue accommodated a change to the booked meeting room to allow us to have a room with natural day light, however the tables in the meeting room felt greasy - not quite sure what cleaning product is used to make it feel like this.... More

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Beverley.England
Contributor
16 reviews 16 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight when we brought our son to start at Newcastle uni. Our room was lovely with a partial view of the Tyne. Delicious cocktails in the bar. Fantastic meal in the Restaurant ( a famous English actress was sat on the table next to ours) Wonderful breakfast The only negative was that the mattress was a bit... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the Mal maison Newcastle in a superior room overlooking the millennium bridge, what a view. Room was a good size with sofa and 2 flat screen tv's. Very clean and spacious. Bar and restaurant are of the normal Mal maison standard, food was great and enjoyed the cocktails. Breakfast was excellent with a good choice of cold and... More

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Top Contributor
61 reviews 61 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Check in was smooth. We booked. Corner suite. I would have expected dual aspect however just 2 small windows which were misted up in the double glazing so couldn't really get a good look out. There was clumps of hair in the bath room of varying different colours. The bath was stained and the shower needed a good scrub. The... More

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Emma D, General Manager at Malmaison Newcastle, responded to this review

Dear Princesskathmc Thank you for taking the time to write to us, I was very disappointed to read that a few aspects of your stay were below your expectation. We have since reviewed the steps that have lead to your disappointment and are looking into ways to improve and amend this for future guests. We do hope that you will... More

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Additional Information about Malmaison Newcastle

Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne

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