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Malmaison Newcastle

Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
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Malmaison Newcastle
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A recent review
5 of 5 stars reviewed yesterday
gillbean durham
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1,212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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durham
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here a little while ago. Room was nice and clean with decent bathroom. We also dined in the brasserie and the food and wine was delicious. Nice location near quayside. Would recommend this hotel.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely food , lovely view of millennium bridge and really courteous staff team made this s memorable visit for all the right reasons . Only moan is cocktails not up to much for price and given they advertise this a a strong point not good

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Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed for a night two weeks ago on a DB&B deal. Table for 1 person booked for dinner only when we clearly had a room for two!! A catalogue of errors throughout the evening with incompetent staff in the bar and one particularly rude waitress. Poor service and food in the restaurant. I wrote a hard... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We just went for a drink, but found it so much worse than when we have been previously. The bar and restaurant have swopped round - again - and it was noisy with too loud music, and poor acoustics. We were shown to area with waiter service, then no-one came to take our order for ages. We ordered and some... More 

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Jarrow, Tyneside
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were given a standard room with a great view overlooking the Millenium Bridge. Although the room was classed as standard, it was still above average and was very nicely furnished, well equipped, with an extremely comfortable bed. Breakfast was quality and level of service both in the restaurant and the Reception was extremely good. This is a lovely hotel... More 

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England
Top Contributor
91 reviews 91 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here on a Saturday night. We had a package for dinner, bed and a cocktail each thrown in. We upgraded to a superior room. What I liked: - the bed was very comfortable - good wifi connection - breakfast - staff attitude - quayside location What I didn't like: - paper thin walls, listening to... More 

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Leeds, United Kingdom
Top Contributor
93 reviews 93 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came here with my Husband for a night away from the kids. We have been here a few times before, with the kids in tow. I can't fault this hotel at all. The rooms are amazing, tastefully decorated, extremely clean. The staff are excellent. Very helpful!! The food is out of this world. My Husband had steak, I had a... More 

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Durham
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went today as a couple using a Living Social deal. We were very impressed - I have stayed at Malmaison hotels at 2 other locations within the UK but hadn't been to the Newcastle one before. The choice of food was really good at the soup and starters chef's table, you could get as much as you want too. We... More 

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived at 130pm as we're told 2pm check in. Was told by an officious rep that it was 3pm and we'd have to come back. Checked in and the room looked nice although it was opposite to the riverside. Dinner in the evening was average to say the least. We were in the Spring Package deal for £207. It seemed... More 

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Stafford, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night on business last week and first time in a Malmaison Room specification is of the highest order with excellent range of toiletries. Very friendly and efficient staff. Only slight let down was the service in the bistro where I came a poor second as a single diner to a couple of larger parties but will certainly use... More 

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