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Malmaison Newcastle

Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
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1 room 1 guest
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Malmaison Newcastle
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1,331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle upon Tyne, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a great night we spent in the Malmaison on the Quayside in Newcastle. We stayed on the 7th floor with great views. The suite was a good size, and the table football was great. We had room service again for breakfast which never disappoints. Cant wait to be back!

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Singapore, Singapore
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is my first visit to Newcastle Upon Tyne. I was supremely impressed with the hotel when I stepped into the room. The room has an elegant feel with a fun play of colors which I see lacking in a lot of the other hotels I had stayed in other parts of the world. Room is clean. I felt extremely... More 

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Sheffield, United Kingdom
Level Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

this is a good hotel and restaurant in Newcastle. it is reasonable priced, the rooms are very clean and well appointed. the rooms at the front overlook the Tyne and are a stones throw from the Tyne Bridge. It is ideally placed and the town centre is a pleasant walk away. I found the staff to be first class and... More 

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Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Myself and 5 friends visited the Mal bar on Saturday evening to celebrate one of the girls birthday. I got in touch with the hotel prior to our visit and asked to book a table in the bar area and explained it was a birthday celebration. When we arrived they made a total fuss of us and even treated the... More 

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Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

My fiancé and I went for dinner on Saturday night. We booked rather late in the evening so didn't think we would get a window seat. It was very busy that evening but we did manage to get a great seat in the window with full view of the bridge. The meal was gorgeous I had scallops and my partner... More 

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Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Louise M Thank you for taking the time to write your review. I’m very pleased to read that you enjoy your Saturday evening dining experience in our Chez Mal Brasserie I agree that the restaurant looks very romantic, especially in the evening. I’m really pleased that you got to enjoy one of our outstanding steaks and that the team... More 

Surrey
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for the first time and not overly impressed. First evening deafening music blaring from the room next door. Requested a room with a veiw when booking but not given one. Ok fair enough I thought it is a bank holiday so probably very busy, we asked again on arrival but told there are no other rooms. I asked... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

All you could expect and more from this chain of hotels, greater with a glass of bubbly on arrival, very swift at checking us in. We stayed in a corner suite, it was very spacious and fantastic for relaxing. The bed was huge and so so comfy! Great views from the window too! Separate lounge area made the room seem... More 

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Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Charlotte S, Thank you for taking the time to write your review. I’m very pleased to hear that you enjoyed your stay with us for your girls weekend! Thank you for commenting on your swift service at reception and the cleanliness of the room. Thank you once again for taking the time to review your stay and we look... More 

Welwyn, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Friendly helpful staff, lovely modern good size rooms, fabulous view of the Tyne bridges and the Quayside if you opt for a River View room. We got a free cocktail as we bought breakfast. Nice bar. Very good value for money.

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Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Judi L, Thank you for taking the time to write your review. I’m very pleased to hear that you enjoyed your stay in a Millennium bridge room and thank you for commenting on the friendliness and helpfulness of the staff. We look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards, Richard Lockstone General Manager. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Visited here with a friend for afternoon tea which was amazing and the staff were very friendly. Later in the day we had a treatment in the spa and again was lovely. Great place to come and a lovely view of the millennium bridge.

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Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Amie H, Thank you for taking the time to write your review. I’m very pleased to hear that you enjoyed your Spa treatment and afternoon tea at the Malmaison and thank you for commenting on the friendliness of the staff. We look forward to welcoming you back to Malmaison Newcastle and indeed our Spa again soon. Kind regards, Richard... More 

Essex
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Everything as you would expect from a city centre chain hotel. Great view of the Millennium bridge from our room but this meant a lot of noise from the quayside throughout the day and evening. We stayed 2 nights - keys stopped working after first day so we had to get them changed which was irritating. Room wasn't cleaned while... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear samstent, Thank you for taking the time to write your review. Firstly I’m pleased that we aware able to accommodate your reservation from an alternative hotel and that you enjoyed the view that your preferential room provided. I am very sorry to read your feedback regarding a few issues during your stay and these have been discussed with the... More 

Hotel Review Summarization

What travelers say

  • Millenium bridge(10)
  • Car park(5)
  • Great location(4)
  • Very nice(4)
  • Staff were friendly(3)
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