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All 77 Newcastle upon Tyne hotels

BEST WESTERN PLUS Gibside Hotel

3.5 of 5 Hotel   |   Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
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A recent review
5 of 5 stars reviewed yesterday
Kerriebbbb York, United Kingdom
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94 people have reviewed this hotel

Traveler rating
    32
    38
    14
    8
    2
See reviews for
19
31
1
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
York, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

What a find! Not expensively priced, beautiful room with a massive bed and nice decor. The staff were lovely and helpful, especially Dawn. There also turned out to be a bus just over the road to get into Newcastle in 20 minutes. Had a great stay.

Was this review helpful? Yes
York, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A little Gem. Good standards all round. Nothing is a problem to make sure you leave with a good impression! Easy routes to Northumberland, Durham and Newcastle. Highly recommended and reasonable rates.

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Gateshead, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had our Wedding reception here 12.7.14 and compliments to ALL staff, Mary and Paco, you made our day go so perfect. The food was exceptional, all our guests commented on it, nothing was a bother to any of the staff, cannot rate this hotel high enough, anyone thinking about having a Wedding here go for it, we had the... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a lovely gem of a hotel, from the moment we arrived we were made to feel at home, nothing was too much trouble. The room was beautiful very clean, lovely large and very comfortable bed, the bathroom was well presented with both bath and shower, along wih very clean white anf fluffy towels. The only draw back was it... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review the hotel and we are so pleased that you enjoyed your time with us. We hope to see you again when you are next in the area. Kind regards Joy More

penrith
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for two nights, as I was at a wedding there on the Saturday.breakfast was amazing, very good, clean rooms and decent size bathroom with a bath, lovely fluffy white towels.the only draw back being we like to sleep with our windows open but unfortunately the windows didn't open very much so we were very hot. Very large bed,... More

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Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for your kind comments and I am pleased you enjoyed your time with us. The windows unfortunately need to have restrictors on them for health and safety reasons but if you had asked reception they would have brought a fan up to the room for you. Thank you again and we hope to see you again... More

Bergen, Norway
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 6, 2014

Very nice and helpful staff. I got an upgrade, so my room was very nice. It was a very warm time when I arrived and the room did not have aircondition, and only a small window that was couln't be opened much. Otherwise the room and hotel was nice. The breakfast was OK, you can choose from continental or english.... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stay. We do not have air conditioning in the rooms but do have fans available from reception. I do hope you will consider staying with us again when next in the area. Kind regards Joy More

Gloucester, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

I found all the staff very friendly and welcoming, which to me is very important. My room (408) was clean and modern. The only problem I had, was their internet is not very good. I could not receive the internet in my room. I could only receive it if I sat in reception. Food was very good with generous portions.... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

I apologise for the problems you experienced with the internet connection. We have had our IT team check out all of the connections and it does appear to be running fine at this end. We cannot yet get a fibre optic connection in this area and do sometimes experience a lesser service because of this. Once again please accept out... More

Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

Room was of a good size but really dark and needs updating. The bed was huge but not very comfortable and the bed linen was cheap - cotton/ polyester mix and the pillows were like bags of bricks. The room was very clean however. We ordered room service which arrived in good time but found the food very disappointing in... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review the hotel. I am sorry that you were disappointed with your room and the quality of food. I will speak to the chef regarding the food as we normally receive good reviews on our food service. The room and the hotel were refurbished 18 months ago with new furniture, bathrooms etc so... More

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Additional Information about BEST WESTERN PLUS Gibside Hotel

Address: Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Gibside Hotel 3.5*
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23 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PLUS Gibside Hotel, in the center of wonderful Whickham Village, has the location, location, location you are looking for - whether you are here on business or staying at your leisure. Built in 1982 and extended in 1990, the hotel has a reputation for relaxation. In a historic village setting, it is little wonder that many television productions have been filmed in the area. Our friendly staff, many of whom have been at The BEST WESTERN PLUS Gibside Hotel for over 25 years, will give you a true home-away-from-home experience. Friendly and caring, they will make your comfort their top priority from the moment you check in. ... more   less 
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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