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BEST WESTERN PLUS Gibside Hotel

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Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
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1 room 1 guest
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BEST WESTERN PLUS Gibside Hotel
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BEST WESTERN PLUS Gibside Hotel
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165 Reviews from our TripAdvisor Community

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Traveler rating
    69
    65
    19
    8
    4
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38
49
4
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
  • Norwegian first
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English first
  • All months
    (165)
  • Mar-May only
    (38)
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    (56)
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    (48)
  • Dec-Feb only
    (23)
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Coatbridge, United Kingdom
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel over the weekend whilst we attended a wedding. I didnt know what to expect as we booked the hotel as this was the venue for the wedding. From the minute we arrived which was about 1:00am, the night porter was excellent offering to come to the car and take our bags, he was extremely friendly... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel. I am so pleased that you enjoyed your stay with us found our staff helpful and courteous. We look forward to welcoming you back in the future. Kind regards Joy More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here from the 14th to the 17th aug for a 30th anniversary party absolutely no problems whatsoever room clean and very comfortable and staff were very helpful and extremely friendly as for the car parking yes not many spaces for the hotel but at the back plenty of spaces in the carpark and only cost a pound for all... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your kind comments. I am pleased that you enjoyed you time at the hotel and I hope to see you again in the future. Kind regards Joy More 

Leicester, United Kingdom
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here and were looking forward to a relaxing evening and meal in the highly rated restaurant. We arrived mid afternoon to discover that all the parking was filled and we had to park up the road in a council car park. We then discovered upon registering that because there was a wedding that day the Hotel... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and I am sorry that we did not meet your expectations. Our Lounge is open to the General Public and therefore available to all both guests and General Public. I am a sorry that your plates were cold and I will speak to our Head Chef regarding this as normally... More 

Gateshead, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The gibside hotel was the perfect venue for our wedding, the staff were all fantastic especially paco who made everyone welcome during the day when we had the meal, the food was spot on, a big thank you to Mary who made it all possible with arranging everything, would definitely recommend having your wedding here,

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you taking the time to review our hotel. We really appreciate your kind comments and are pleased that you enjoyed your day. Kind regards Joy More 

Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only had a one night stay at this wonderful hotel two nights ago but the service we received, the location of the hotel and the cleanliness would have us returning should we come this way again. The location in the gorgeous village of Whickham is a real plus. A special thanks to Joanna for helping with our bags, very... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your extremely kind comments. I am pleased that you enjoyed your stay with us and hope to see you again in the future. Kind regards Joy More 

Edinburgh, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 30, 2015

Stayed here for 1 night whilst in the area for business. Bit of a hidden gem! Parking is limited but it is right next to a council run car park with reasonable charges. Upgraded on check in. Great check in - no hassle. Lovely room, comfy king size bed, quick Wi-Fi. Meal in bar upstairs was really good and plentiful.... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and I am pleased that you enjoyed your stay with us. I hope that you will consider us for any future accommodation requirements you may have in the area. Kind regards Joy More 

london, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 28, 2015

I was located in the new wing where the Rooms I was told were the best in the hotel. The room was lovely and clean although a bit depressing with a dark red carpet, dark red walls and dark furniture to match. This was not helped by very poor lighting and a very small window that let very little light... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you were disturbed by the wedding party and that the room décor was not to your liking. These are our corporate colours but if you return we could arrange for extra lighting for your room. Kind regards Joy More 

Newcastle upon Tyne, England, United Kingdom
2 reviews
5 of 5 stars Reviewed July 24, 2015

Ate in Paco's restaurant at Gib Side Hotel Whickham Gateshead,food and service excellent . We are having my sons wedding reception here in a few weeks,they have been so accommodating (especially Mary wedding co-ordinator)all staff helpful and friendly. This area is great to visit,so much to see,Angel of the North,Beamsh museum,fabulous coast.Shopping at Metro Centre or Newcastles Eldon Square.Great night... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your extremely kind comments. We look forward to seeing you soon. Kind regards Joy More 

County Durham, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2015

We booked this hotel on laterooms.com and couldn't have been more surprised, the reviews and pictures don't do it justice! Park right outside, 5-10 minutes from Newcastle/metro by car. We were instantly upgraded rooms for free and the hotel staff were very friendly! The room was newly refurbished, flat screen TV, king sized bed, modern bathroom, everything you need! Would... More 

Was this review helpful? Yes
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

I am so pleased that you enjoyed your stay with us and found everything to your satisfaction. Thank you for taking the time to review our hotel and for your kind comments. We look forward to seeing you again when you are next in the area. Kind regards Joy More 

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