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All 77 Newcastle upon Tyne hotels

BEST WESTERN PLUS Gibside Hotel

3.5 of 5 Hotel   |   Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
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A recent review
5 of 5 stars reviewed 1 week ago
gwenPenrith penrith
  • Overview
  • Reviews (88)
  • Photos (23)
  • Amenities
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  • Room tips (20)
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88 people have reviewed this hotel

Traveler rating
    28
    36
    14
    8
    2
See reviews for
19
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
penrith
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights, as I was at a wedding there on the Saturday.breakfast was amazing, very good, clean rooms and decent size bathroom with a bath, lovely fluffy white towels.the only draw back being we like to sleep with our windows open but unfortunately the windows didn't open very much so we were very hot. Very large bed,... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for your kind comments and I am pleased you enjoyed your time with us. The windows unfortunately need to have restrictors on them for health and safety reasons but if you had asked reception they would have brought a fan up to the room for you. Thank you again and we hope to see you again... More

Bergen, Norway
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice and helpful staff. I got an upgrade, so my room was very nice. It was a very warm time when I arrived and the room did not have aircondition, and only a small window that was couln't be opened much. Otherwise the room and hotel was nice. The breakfast was OK, you can choose from continental or english.... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stay. We do not have air conditioning in the rooms but do have fans available from reception. I do hope you will consider staying with us again when next in the area. Kind regards Joy More

Gloucester, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found all the staff very friendly and welcoming, which to me is very important. My room (408) was clean and modern. The only problem I had, was their internet is not very good. I could not receive the internet in my room. I could only receive it if I sat in reception. Food was very good with generous portions.... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

I apologise for the problems you experienced with the internet connection. We have had our IT team check out all of the connections and it does appear to be running fine at this end. We cannot yet get a fibre optic connection in this area and do sometimes experience a lesser service because of this. Once again please accept out... More

Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Room was of a good size but really dark and needs updating. The bed was huge but not very comfortable and the bed linen was cheap - cotton/ polyester mix and the pillows were like bags of bricks. The room was very clean however. We ordered room service which arrived in good time but found the food very disappointing in... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review the hotel. I am sorry that you were disappointed with your room and the quality of food. I will speak to the chef regarding the food as we normally receive good reviews on our food service. The room and the hotel were refurbished 18 months ago with new furniture, bathrooms etc so... More

Corby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stop in this hotel for 2 nights. Staff is really helpful and nice. Hotel is clean, bed really big and comfy. From this hotel is really good bus connection to Newcastle centre. The quality of the breakfast maybe is not the highest, but you can find something to make you full in the morning.

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your kind comments. We are pleased that you enjoyed your stay and we will be looking into the quality of our breakfasts which will we assure you will have improved for you for any future visit. Kind regards Joy Joy Bell More

bishop auckland, United Kingdom
1 review
5 of 5 stars Reviewed June 23, 2014

We thoroughly enjoyed our weekend stay, the room was as advertised and clean to perfection. Bed was extremely comfortable with quality bedding and toiletries. Restraunt food including breakfast was extremely good with a special mention to Paco for a delightful evening meal. we aim to return in the very near future. A credit to all of the staff for making... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and thank you for your kind comments. We endeavor to maintain high standard of customer care and quality and it is nice to know that on this occasion we got it right. We look forward to welcoming... More

harrogate
Top Contributor
76 reviews 76 reviews
62 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed June 17, 2014

having stopped here in aug 2013 and was not overly impressed it is now part of the BW chain and is a BW Plus and I decided to give it another go...what a transformation lovely rooms which have been recently upgraded comfy bed and powerful showers but having stopped in several BW plus hotels i dont think you reach the... More

Was this review helpful? Yes 1
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for your kind comments and for taking the time to review our hotel. We hope to see you again in the future. Kind regards Joy Joy Bell Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

Stayed here on 31st May with 4 friends for a birthday night out in Newcastle. Very nice hotel but it was a pain having to get a taxi to City Centre. £10each way. Dont let that put you off staying here tho.

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with us and hope to see you again in the future. Kind regards Joy More

Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

Great location for the Metro Center The staff are very pleasant and helpful. We have stayed there a few times on our annual trips back to England and we are always happy with the rooms etc. The breakfast is very good and the pub upstairs is great. Whickham village park is nearby and very nice for walking

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with us and hope to see you again in the future. Kind regards Joy More

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 10, 2014

Stayed here after booking on late rooms for £65 for two for room only. On arrival we were informed we'd been given a free upgrade. The female staff member who checked us in was lovely, prebooked us a taxi which cost about a tenner into Newcastle. Considering the price of the central hotels of this standard, I think this was... More

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and apologise for any inconvenience caused by guests banging doors. We hope to see you again in the future. Kind regards Joy Joy Bell Manager More

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Additional Information about BEST WESTERN PLUS Gibside Hotel

Address: Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Gibside Hotel 3.5*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PLUS Gibside Hotel, in the center of wonderful Whickham Village, has the location, location, location you are looking for - whether you are here on business or staying at your leisure. Built in 1982 and extended in 1990, the hotel has a reputation for relaxation. In a historic village setting, it is little wonder that many television productions have been filmed in the area. Our friendly staff, many of whom have been at The BEST WESTERN PLUS Gibside Hotel for over 25 years, will give you a true home-away-from-home experience. Friendly and caring, they will make your comfort their top priority from the moment you check in. ... more   less 
Number of rooms
45

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