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BEST WESTERN PLUS Gibside Hotel

Certificate of Excellence
Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
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Best prices for:1 room 1 adult
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BEST WESTERN PLUS Gibside Hotel
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185 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just had a lovely Sunday lunch in the bar of the Gibside arms . We all had the roast beef which came with a fantastic Yorkshire pudding loads of veg in a separate dish which comprised mash potato carrots broccoli peas and cauliflower . Plenty of extra roast potatoes and gravy. All in all a great dinner in a nice... More 

Helpful?
1 Thank John O
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

I would like to thank you for your king comments and I am pleased that your enjoyed your Sunday Lunch. We hope to see you again soon. Kind regards Joy More 

Sunderland, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel on New Years Eve and I feel I need to review this hotel as it was absolutely perfect. The hotel itself is really nice, warm and most of all welcoming. We had an evening meal and the food was excellent as was breakfast the next morning. What struck me more was the customer service from... More 

Helpful?
Thank iwanttogo12345
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and I am pleased that you enjoyed your time with us. It is always nice to hear positives about our staff and service. I hope to see you again the future. Kind regards Joy More 

Warrington, United Kingdom
Level Contributor
192 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We met at this hotel after a family funeral. There was another funeral party there at the same time, in another room. The room was ready and tea and coffee was prepared. It would be good to provide sweeteners with this, for those who are diabetic. The buffet was tasty; a selection of sandwiches, lovely sausage rolls, gateaux and cream... More 

Helpful?
Thank DoreenH_10
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and I am pleased that you found our buffet and service of a high standard. I must apologise for there not being sweeteners available. We normally do have them on the buffet table but our staff are always happy assist with any requirements. We do also have reduced sugar jams... More 

Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 16, 2015

Excellent hotel, good,clean rooms. All staff were exceptional, could not have been more helpful. Food was very good, very generous portion and all served piping hot. Fantastic venue for seeing Newcastle. Only drawback was lack of parking but public car park opposite.

Helpful?
Thank Eric R
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. We look forward to seeing you again in the future. Kind regards Joy More 

london, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 14, 2015

I thoroughly enjoyed my stay at the Gibside and was upgraded on my points to a junior suite. The staff were very friendly and the breakfast was good quality there was parking at the rear of the hotel for approx. 6 cars but there was also a council car park which you could pay for also next to the hotel.

Review collected in partnership with Best Western GB

Helpful?
Thank Edward M
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and we are so pleased that you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards Joy More 

Dunbar, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

This is our second stay at this hotel, both times we have stayed in the 3 bed apartment which is fantastic! Great for families as it has ample space for everyone & means you can be a little more independent if you are wanting to get out and about. The hotel is a great location for Beamish Museum & the... More 

Helpful?
Thank Anne B
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for reviewing our hotel and for your kind comments. I am sorry that you had a problem with the shower but unfortunately the apartment does not have a power shower the same as all of our bedrooms. We look forward to welcoming you back in the future. Kind regards Joy More 

Sheffield, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 29, 2015

A great hotel that i have stayed in many times whilst on business in the area. Rooms spacious and comfortable, food is of a high standard and well priced, staff always welcoming and friendly. My only slight concern is the relatively small car parking spaces that are available, i have had to use the pay and display opposite on a... More 

Helpful?
Thank David C
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for reviewing our hotel and for your kind comments. I am pleased that you enjoyed your stay with us. I am sorry about the car parking, we have limited on site parking and these are on a first come, first served basis. We look forward to welcoming you back to the hotel soon. Kind regards Joy More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 15, 2015

We went here with friends and the service was first class, served and looked after by Mike and Janice, both vey attentive. The food was excellent and we were looked after from the minute we walked in. Prices were very reasonable and a great night was had by all, well done to everyone, we will be back.

Helpful?
Thank Maureen F
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for reviewing our Restaurant. We are so pleased that you enjoyed your meal and we look forward to seeing you again soon. Kind regards Joy More 

Shrewsbury
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 14, 2015

Stayed for the week on business. Rooms ok, Breakfast only average. We ate in the bar as the restaurant downstairs lacked atmosphere. Food was generally good with decent portions. Staff were good in the bar and on reception. Parking across road in public car park if you couldn't get in the few hotel spots - free at night, payable during... More 

Helpful?
Thank al1wolf
Joy B, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you found our difficult to fin your way around. Our staff are always happy to assist any guests with directions or any other information required. Kind regards Joy More 

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