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BEST WESTERN PLUS Gibside Hotel

3.5 of 5 Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
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BEST WESTERN PLUS Gibside Hotel
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BEST WESTERN PLUS Gibside Hotel
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119 reviews from our community

Traveler rating
    43
    47
    17
    8
    4
See reviews for
25
39
2
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (17)
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    (40)
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    (47)
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    (15)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here with my partner for one night (22/11/14) while visiting Newcastle to do some xmas shopping. Most of the hotels nearer the Metrocentre were fully booked so we opted for this one and I'm glad we did. We decided to treat ourselves and stay in the junior suite which at £108 for the night was great value for... More 

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us and I will pass your comments onto our members of staff who I know try very hard to make our guest's have a good experience while in the hotel. Thank you again and we look forward to welcoming you to... More 

Sheffield, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 19, 2014 via mobile

I have stopped here on several occasions now whilst on business in the area. Cannot fault it, very comfortable rooms furnished well. Great bar and restaurant serving excellent value for money food. Even got an upgrade to a junior suite on my most recent visit! This hotel is easily the first on my list when in the Newcastle area.

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your extremely kind comments. We are so pleased that you enjoyed your stay with us and look forward to seeing again in the future. Kind regards Joy More 

Kineml Bay, North Wales, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2014

Newly joined the BW Plus and already delivering top class service. Location is out of Newcastle but still has plenty of amenities in area. Already recommended to friends who have booked for xmas shopping 2014. Used points to pay and BW credit card. Staff were not familiar with system but ensured they had it sorted prior to departure. Asked for... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. We are pleased you enjoyed your stay with us and hope to see you again when you are next in the area. Thank you again. Kind regards Joy More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2014

We held our wedding service in The Bowes Suite and reception in Paco's restaurant, I can honestly say I wouldn't have wished for it to be anywhere else. The attention to detail was superb from start to finish ensuring everything ran smoothly. All the staff are friendly and can't do enough for you. All of our guests complimented on the... More 

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel. We are so pleased that you enjoyed your day and I will pass your thanks onto our staff and Paco. We hope to see you again soon. Kind regards Joy More 

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 17, 2014

Stayed in hotel for 3 nights to attend family event. I have some mobility dificulties and was depressed to find tha the room was on the second floor and the hotel does not have a lift. So this hotel is a No No for elderly or those with any mobility difficulties. The bed matress probably reached the end of its... More 

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

We are sorry you were disappointed in your stay with us. We have ground floor rooms and if on booking one had been requested we would have allocated one for you. When the hotel is busy it is not always possible to change allocations on checking in. The beds are all new beds and mattresses within the last 12 months... More 

salford
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 10, 2014

Extremely friendly and helpfull staff Rooms where clean and warm The breakfasts are made to order, so they arrrive fresh and well cooked. I really enjoyed my 2 nights stay here and will return when next in the area

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for you very kind comments. We are pleased that you enjoyed your stay with us and look forward to seeing you again soon. Kind regards Joy More 

Haslingden, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

Stayed here for a girls weekend away and it was 10/10 !! I work for a Best Western hotel myself and I know exactly what to expect and this hotel delivers to the top standard in every department....highly recommended if in the area!!

Was this review helpful? Yes 1
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your extremely kind comments. I am pleased you enjoyed your stay with us and hope to see you again in the future. Kind regards Joy More 

tenerife
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

twice this year I have stayed in best western hotels the gibside in whickham tyne and wear and the kings arms in Portobello Edinburgh and we had a lovely time in both they were very clean good food and staff excellent we were able to take our dog which was a godsend as we will not leave him behind staff... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 2
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and we are so pleased that your enjoyed your stay with us. We hope to see you again in the future. Kind regards Joy More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2014

I have stayed here several times on business. It is close to the A1 so easy to get to central Newcastle by car. The quality of customer service is excellent. Staff are always polite and professional. The food is excellent value and of a high standard - if you want a quick meal or leisurely dinner they are adept at... More 

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and found our staff helpful. We pride ourselves on offering good customer care. We look forward to seeing you again in the future. Kind regards Joy More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

First time we have stayed at this hotel, it isnt even in the BW book yet . The furnishings in the room were very good but the overall decor made to room a little dark. Food was excellent, but two functions on the Saturday meant that we had to use the Lounge Bar on the Saturday night which was very... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Suki45, Manager at BEST WESTERN PLUS Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your king comments. I am pleased that you enjoyed your stay with us and look forward to welcoming you back in the future. Thank you again. Kind regards Joy More 

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Additional Information about BEST WESTERN PLUS Gibside Hotel

Address: Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Gibside Hotel 3.5*
Number of rooms: 45
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