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The Waterside Hotel

3.0 of 5
48 - 52 Sandhill | Quayside, Newcastle upon Tyne NE1 3JF, England
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The Waterside Hotel
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A recent review
5 of 5 stars reviewed 5 days ago
Shaun D
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285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Well the experience I had at this hotel was amazing are room was basic but cleanand rooms cleaned each day. The hotel is in a great location. It was my first time in Newcastle so we didn't no what to expect but what made my experience excellent was the staff a friendly welcome when we arrived and they couldn't do... More 

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Sunderland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Dated, dirty, not like the photos on the website! Even the staff apologise for it! No excuses can be made for appalling rooms with sub standard beds and bathrooms it's less than hostel standards! Don't be fooled by web pics

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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a couple of nights on the third floor. Room was clean and tidy, no issues with noise even though there was a full on karaoke in the bar on the ground floor. Staff were really helpful and friendly. Location is great for going out in town as well as mooching around the waterside (Sage, Baltic etc).

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Burlington, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very impressed with staff, room and breakfast especially for the money. Arrived at 9pm and the receptionist was very friendly and helpful. There was a bar that you could take a beer and wine with glasses and ice to your room. The room was a good size and washroom nice large shower stall. Limited toiletries but tea and coffee in... More 

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Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked the waterside on Thursday and noticed that the Hilton was &£119 for the night and the waterside was £105 for the night and in a good location so thought it must be half decent. When I arrived with my boyfriend whose birthday it was, he just laughed and said it was like faulty towers, I didn't see the... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I agree with what others have said about the friendliness and helpfulness of the staff. Also that the hotel is a bit shabby in places. Subsequent to booking I had a bad fall and needed a hip replacement about 4 weeks before our stay. When I phoned the hotel they were very helpful and offered a room with walk-in shower.... More 

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Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A good budget priced hotel. Yes room is a little tired but clean and bathroom looks like it was recently redone. Close to city centre parking available ( as for clear instructions on how to get to it! ) very pleased with breakfast choice and all included. Lots of restaurants veryy close.

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Omagh, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is situated in the heart of the night life at the quayside, its approximately a 10 minute walk from central station. Staff were friendly and the room was spacious and clean and had a good walk in shower with plenty of hot water. The breakfast was also very good. I would definitely stay again.

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Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have just returned home from this hotel after staying for 1 night with my daughter. the location is perfect near lots of bars,restaurants and the city centre and university's. The room we stayed in was very clean and comfortable. The staff at this hotel are all very friendly and helpful. Tracey who works on the reception made us feel... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 14, 2015

This hotel is near the tyneside so had a lovely view. Receptionist and staff are polite and very welcoming. Breakfast is good although the second day we didn't get toast or black pudding with no reason as to why not. Room needs updating. There was dent in wall, carpet needs updating and was stringy. Light is the room and bathroom... More 

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