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3.0 of 5 Hotel   |   12-18 Dean Street, Newcastle upon Tyne NE1 1PG, England
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A recent review
3 of 5 stars reviewed 2 weeks ago
dramaqueenBelize Lincoln, United Kingdom
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254 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Greek first
  • Italian first
  • Spanish first
  • Any
English first
Brighton, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The staff were friendly and sorted out the shower but not the sink. To be fair the sheets were clean and the towels were ok but the room needed a complete overhall, the carpet was ....... It was also very noises, bottles being put in trash bins late into the night. People shouting and banging doors, lift not working. So... More

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I've just stopped in this hotel this weekend for a hen party, we booked out 6 rooms and 4 of them had problems. One of the rooms had what we think was blood up the walls, sick and poo plastered to the toilet bowl. They also found a toe nail IN THE BED!!! One room was supposed to be a... More

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1 review
2 of 5 stars Reviewed 2 weeks ago

Room 341 is a no go!!way too hot,little prison window that no air got in at all.fan a waist of time .the roof was too low and could put ur feet on in whe laid in bed,this should be used as a store room .lift was hard work to close the shutters ,

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Lincoln, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here this week for a business trip as we needed a budget hotel. I wouldn't be staying here again. It's in the city centre, so expected some noise but it was impossible to sleep through the trains, motorway traffic, church bells, fight outside my window in the street and bars emptying their bottles in the early hours of... More

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Riga
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We chose this hotel on past recommendation for a "nice" hotel for a a group of long standing friends, all over 60, to be greeted with a request for for a £100 per couple deposit to be reimbursed on room inspection on check out. I have never been so insulted. The rooms were very basic, bar not well stocked and... More

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Donegal
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last weekend on my stag! It was cheap and cheerful, if you want no noise - dont stay in a city known for its night life, if you want a bit more class and fancy things go pay for those in another hotel. We had triple rooms, (camp bed). They were all fairly large and well equipped with... More

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Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel needs a good clean overall. Room we had was basic and generally clean. Hotel has a great location for shops and pubs but this means lots of noise at night. Ideal for a night out or shopping when you dont plan on spending ur vreak away in the hotel

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Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Only stayed overnight for a gig and was desperate for a room that wasnt over £100! Stayed here before and wasn't impressed at all as my room before was dirty but my funds were short so I decided to give it another go as I needed somewhere to stay and I know last time they were near the end of... More

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed here on a Wowcher deal. Glad I hadn't paid more. We were on 3rd floor. Very hot in room. Bed clean but don't think room had been hoovered or dusted lots black hairs everywhere, dust on back of bathroom door, sticky surfaces everywhere. Stains on curtains TV sound was intermittent complained about it and asked for a remote but... More

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Patterdale, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014 via mobile

For the location and price pretty good. The hotel is a bit warn in general but my room, presumably recently revamped, was perfectly lovely and comfortable. Cup in room not 100% clean, nor was the bathroom as there were 3 hairs in and around sink. Friendly and helpful staff. Will use again.

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Additional Information about Surtees Hotel

Also Known As:
Surtees Hotel Newcastle Upon Tyne
Surtees Hotel Newcastle
Address: 12-18 Dean Street, Newcastle upon Tyne NE1 1PG, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Hotel Style:
Ranked #54 of 79 hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Surtees Hotel 3*
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