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The New Northumbria Hotel

Certificate of Excellence
Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
Hotel amenities
The New Northumbria Hotel
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed April 30, 2013
francesca2010 Toronto, Canada
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401 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The New Northumbria Hotel
See the most recent reviews
Toronto, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 30, 2013

My husband and I stayed at the New Northumbria Hotel for two nights. The location of the hotel is ideal with many restaurants, pubs and shopping nearby and just a short ride to the city centre. The reception staff was welcoming and helpful. We stayed in a superior twin room which was again contemporary and small but cozy. The room... More 

Was this review helpful? Yes
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with and we are very grateful for you to take the time to write this review. We appreciate all feedback both positive and negative as it helps us move forward as a business which we continue to strive to do and have taken your comments on board and... More 

merseyside
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed April 23, 2013

Room was at back of hotel with no view and dark, however even though dated it was clean. The disappointment for us was that we paid for our daughter to join us for breakfast (£9.95). This was a complete disappointment. There was no fruit juice or glasses available, no cereal bowls if you wanted cereal. There was a small piece... More 

Was this review helpful? Yes
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very sorry to hear that you did not enjoy your stay. We have passed your comments onto the breakfast staff to ensure that in the future mistakes like these do not occur. Thankyou for your feedback. More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

Came to newcastle with some friends for the weekend, location of hotel is excellent with the bars of jesmonds right on the doorstep and only a short cab ride into the town centre. The two rooms we booked were both standard rooms but were very different. Ours was a very large room and although clean needed some updating, where as... More 

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and are very grateful for you to take the time to write this review. We hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2013 via mobile

I booked 6 twin rooms for a stag weekend, basically because it was the cheapest we could get. Not really expecting much but the hotel was fantastic, clean, modern and the location was great. Would definitely recommend it and will 100% be back. Too notch hotel.

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and would return your custom in the future. We are very grateful for you to take the time to write this review. We hope to see you again soon. More 

Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2013

Good location. Over rated quality of room and service. Un trained supervisor at breakfast, pulls faces, does not ensure that toast milk etc is served. Room requires repairs and cleaning, including light fittings. Bed unstable and squeky. Manager appeared to take feedback seriously... Receptionists appeared well trained and pleasant.

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are sorry to hear that you were not completely satisfied with your stay. We have passed these comments onto our breakfast staff to ensure that service improves and issues like this do not reoccur. I'm afraid a select few of our rooms are still awaiting refurbishment, however they are in the process. Thankyou for your feedback. More 

inverurie
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 4, 2013

My wife and I stayed here for one night. The reception staff were very friendly and made as feel welcome. The Hotel provides free parking at the rear of the Hotel. We had a superior room which was clean and spacious. The Hotel can be a little noisy at times during the night, but that did not spoil our stay.... More 

Was this review helpful? Yes
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and would return your custom in the future. We are very grateful for you to take the time to write this review. We hope to see you again soon. More 

Dumfries, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2013

My wife and i stayed for one night while we visited the hospital. Hotel was very nice clean,and modern. The staff at reception could not be more helpful when we arrived we were given a room next to the lift so asked to change because of the noise which was no problem. We had a drink at Osbornes bar which... More 

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and would return your custom in the future. We are very grateful for you to take the time to write this review. We hope to see you again soon. More 

Middlesbrough, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 1, 2013

My boyfriend and I stayed here with some friends for a night out at the beginning of March. We got the room at a really reasonable price, at £72 per night which compared to most hotels in Newcastle is cheap. The hotel is in a good easy to find location, and has parking behind the hotel, just tell that at... More 

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and would return your custom in the future. We are very grateful for you to take the time to write this review. We hope to see you again soon. More 

Runcorn, United Kingdom
Top Contributor
73 reviews 73 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 21, 2013

We wantrd to visit Newcastle, and chose the New Northumbria Hotel. I can't tell you how happy I am we did. We were greeted at reception with a big welcoming smile, from both the receptionists, and that set the tone for the rest of the staff too. The room offered comfortable accomodation, and provided two of thr best nights sleep... More 

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and are very grateful for you to take the time to write this review. We hope to see you again soon. More 

Durham, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 21, 2013 via mobile

We stayed at the New Northumbria Hotel for one night whilst attending a concert in Newcastle. The hotel was much better than we ever imagined for the price we paid. We had booked based on reviews on trip adviser and the hotel stood out on trivago as being cheap for the quality. It is located in a fantastic area with... More 

Was this review helpful? Yes 2
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

The New Northumbria Hotel are very pleased that you enjoyed your stay with us and would return your custom in the future. We are very grateful for you to take the time to write this review. We hope to see you again soon. More 

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