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The New Northumbria Hotel

Certificate of Excellence
Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
Hotel amenities
The New Northumbria Hotel
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Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 4, 2014
JulieAnn333 Durham, United Kingdom
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401 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The New Northumbria Hotel
See the most recent reviews
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 8, 2014 via mobile

We didn't have a good experience staying here. We arrived on the 2nd of January 2014. We called the day before asking if we could check in around 12, if our room was ready. We explained that I was 6 months pregnant and would appreciate it if we could get in before there usual check-in time. We were told that... More 

Was this review helpful? Yes 1
Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2014

Stayed for two nights with a friend for a girlie break. Booked a standard room and have to say that is what is was. Basic but adequate. However the staff certainly makeup for the dating interior. The bar, restaurant and reception staff were all excellent. Craig the hotel manager was fabulous, friendly and made our stay most comfortable nothing was... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

We are pleased to hear that you had a great girlie weekend break with us. Our standard rooms are due a refurb in the near future, however we are pleased that you found them adequate for your stay. Thank you for taking the time to write this review and we hope to see you again soon. More 

deeside scotland
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 4, 2014

We arrived in Newcastle without having booked accomodation and headed for the Jesmond areao on 2/2/2014. The 1st hotel we arrived at was The New Northumbria Hotel and the reception staff were 1st class and efficient in taking a booking in a matter of minutes. Room 121 was spot on for our 1 night stay. Clean/lgreat bed/teas and coffee/freebees and... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

We are glad to hear that you enjoyed your last minute stay with us at the New Northumbria Hotel and you were pleased with the hotel and room you were given. Thank you for writing a review. We hope to see you soon. More 

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014 via mobile

This was our second stay at the New Northumbria. The standard rooms are a bit outdated but adequate for 1 night. Parking is quite limited so we had to park in the nearby street. We had a meal in Scallinis (a very busy Italian restaurant at the hotel) which was very nice & of good value. There are a good... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

Thank you for taking the time to write this review and we are glad to hear that you enjoyed your stay and would recommend us to others. Due to the location of the hotel, unfortunately we do have a limited amount of parking spaces however we are glad to hear you managed to get parked on a nearby street. We... More 

Kingston-upon-Hull, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 1, 2014

Lovely décor. Room was clean and tidy. Free toiletries were lovely. Just a lovely hotel and rooms. Great location for been close to the university, pubs and places to eat. Hotels breakfast if lovely and staff are friendly.

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

We are pleased to hear that you had a lovely stay with us and that you enjoyed the toiletries too. Thanks for taking the time to write a review, we hope to see you again in the future. More 

Southend-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed January 31, 2014

I've been staying here for 2 or 3 nights a week since May and have nothing bad what so ever to say about this place. From the welcoming greeting you get from the team upon arrival, all the way through to the see you next week when you leave, the experience is faultless. The rooms are always clean and tidy,... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

Thank you James for taking the time to write such a wonderful review. We are very grateful for your lovely comments and are glad to hear that you enjoy your stay. We look forward to seeing you again next week! More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed January 14, 2014 via mobile

Stayed here on 13th January, what can I say , lovely rooms, superb breakfast but the best thing about the hotel is the amazing staff, the night manager Alan was a star, nothing was to much trouble, he put himself out just to make our stay that much better, a true gent, he was matched by the 2 day receptionists... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

Its great to hear that you enjoyed your recent stay at the New Northumbria and that you appreciate the effort in which all the staff that work at the hotel put into their job to make sure that all customers enjoy their experience with us. We look forward to seeing you soon. More 

Lancashire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 12, 2014

Stayed at the New Northumbria Hotel for two nights on the 5th & 6th January 2014 (Room 110) reception staff very welcoming, lovely room, comfy bed, everything you need for your stay, Tea & Coffee facilities, including biscuits, Iron & Board, Hair Dryer, small selection of toiletries, ample towels also Free WiFi. Breakfast well not a lot you can do... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

What a lovely review. We are so pleased to hear that you enjoyed your stay with us at the start of January. It's great that you enjoyed your meal in Scalini's restaurant too - shall pass on your comments regarding the tirimisu. We look forward to seeing you again soon. More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed January 9, 2014

I stayed here with my girlfriend last week and had a great experience! We were greeted by two very friendly blonde girls who were more than happy to help with any queries such as directions to around the city! Later on, we had trouble with our key and we were greeted by the manager and night porter who were very... More 

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The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

Thank you for taking the time to write such a lovely comment. All of our staff will be thrilled to hear your kind words and see that their hard work is appreciated. We are so pleased to hear that you would recommend us to others. We hope to see you again in the near future. More 

Yorkshire
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 7, 2014

We enjoyed our first stay here, so we took the opportunity to revisit the hotel early in the new year for our wedding anniversary. We felt let down again by the breakfast, so we recommend to all travellers, until you hear otherwise, avoid having breakfast here. The room was lovely as before, we were given a second floor suite, which... More 

Was this review helpful? Yes 1
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review

We are pleased to hear that you enjoyed your recent stay at the New Northumbria Hotel, however we are sorry that you did not enjoy your breakfast experience. Thank you for bringing this issue to our attention and we will look into this area of service to see the areas for improvements. We hope to see you again soon. More 

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