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The New Northumbria Hotel

Certificate of Excellence
Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
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The New Northumbria Hotel
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Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Linda P Middlesbrough, United Kingdom
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413 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Middlesbrough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My friend and I were attending a 50th birthday being held on the quayside, we stayed at the New Northumbria after friend recommended it to us, it's a nice clean hotel and the staff are very friendly and helpful they also serve a great breakfast we needed a taxi to get to the party and the receptionist called one for... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The bed was comfy and clean. There is nothing special about this hotel. It was an average hotel. The lady at reception was lovely and would do anything to help. She greeted us with a warm welcome and was there when we left also. Parking is really difficult and we did need to wait a while to be able to... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Morning, Thanks so much for taking the time to provide us with some feedback following your stay. Thank you for the kind words about the staff. We hope to welcome you back again soon. Kind Regards, Stephanie More 

Dundee, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

I have been in many hotels in Newcastle over the years and this is by far the most friendly and homely i have been in. After a long day at work, you need somewhere where you can relax properly and this ticks all the boxes. The added advantage of a nice Italian restaurant attached means not going far to eat... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, I'm so pleased that you enjoyed your stay with us and felt at home. Thank you for taking the time to provide us with some feedback. We hope to welcome you back again soon. Kind Regards, Stephanie More 

Preston, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for one night as we were attending a concert at the City Hall. The hotel is quite near to the town and was less than £5.00 in a taxi to the City Hall. It is in a nice area but be warned the bar closes at 10.00pm. When we got back to the hotel we... More 

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The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thank you for taking the time to post some feedback following your stay with us at The New Northumbria Hotel. I'm sorry about the problems you faced during your time here. If you do choose to return for your complimentary stay, I will personally ensure everything is perfect for you. Kind Regards, Steph More 

Liverpool
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here Saturday the 23rd May having booked via Booking.com. Well I knew the area as I have stayed at another well known holiday chain a few times in the past but for what ever reason they wanted a criminal amount of money for the night. I was quoted £58 for the night so jumped at it. I arrived... More 

Was this review helpful? Yes 2
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thank you so much for taking the time to post a review following your stay with us at The New Northumbria Hotel. I'm so pleased you enjoyed your stay, thank you for your kind words - you have made my day! We hope to welcome you back again soon. Kind Regards, Steph More 

Cheshunt, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from my second visit to this hotel. My son lives nearby and studying at Newcastle university. We travelled as a family party of 7 to celebrate our son's 21st birthday in the middle of his exams. The hotel is fantastic and made even better by such a great team of staff who are friendly, welcoming and so helpful... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thanks so much for taking the time to post a review following your stay with us at The New Northumbria Hotel. I'm so pleased you had such a nice few days, it was lovely to meet you all and the birthday surprise went well. We look forward to welcoming you back in a few weeks. Take care, Steph More 

North Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife & I have stayed here quite a few times now when visiting the city for a night out. Great value for money and perfect location for the Jesmond day/nightlife before heading in town. Obviously on a weekend, the nightlife is all around the hotel so please bear this in mind. We were upgraded to a deluxe room (Room... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thank you so much for taking the time to post a review following your stay with us. I'm so pleased you enjoyed your stay with us. We hope you had a lovely time in Jesmond on the bank holiday Sunday. We look forward to welcoming you back again soon. Kind Regards, Steph More 

Crook, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the New Northumbria Hotel for one night on Tuesday night of this week. The staff at Reception were courteous, efficient, and gave us a warm welcome. We were allocated room 211 which was a good size, modern, well decorated and spotlessly clean. It was at the rear of the building. We went down to Osborne's bar for... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Morning, Thank you so much for providing a review following your stay with us at The New Northumbria Hotel. I'm so pleased to hear that you enjoyed your time here. I will also pass on your positive feedback to the restaurant. We hope to welcome you back again soon. Kind Regards, Stephanie More 

Durham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here in the Suite for one night. The staff were very helpful, welcoming and happy to help. The parking is quite limited but we were lucky enough to get a space behind the hotel-we were told by the girls on reception that if there was no spaces then they would assist us further. Our room... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thank you so much for taking the time to make a review following your stay with us. I'm thrilled to hear you had such a lovely time. We look forward to welcoming you back again. Kind Regards, Stephanie More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here twice already this month. Love the hotel the staff could not be friendlier if they tried. One staff member even went out her way to let us out the back door to our car as it was really raining its little things like that that customers remember. I will always check availability here before elsewhere it's... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Morning, Thank you so much for taking the time to write us a review following your stay with us. I'm so happy to hear that you have had a great time and also a lovely birthday. We agree Rachael (who helped you when it was raining) is lovely and an asset to the hotel. We hope to welcome you... More 

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