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The New Northumbria Hotel

Certificate of Excellence
Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
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1 room 1 guest
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461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Norwegian first
  • Any
English first
  • All months
    (461)
  • Mar-May only
    (118)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (97)
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South Yorkshire, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the best hotel in Newcastle by far every little detail including shampoo and soaps. West jesmond metro station just a 5 minute walk away. A nice breakfast and meal in the scalanis restaurant located next door. Not far away from centre and the key side.

Was this review helpful? Yes
Ballymena, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I would really recommend this hotel. I stayed here for a short break with my sister. It is excellent value for money. The room was comfortable, very clean and was an adequate size. The location was good, being in a pleasant area close to other hotels. It is just a short walk from the nearest Metro station. We were most... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thanks so much for providing such a lovely review. I'm thrilled you and your sister enjoyed your stay here at The New Northumbria Hotel. We hope to welcome you back again soon. Kind Regards, Stephanie More 

Wemyss Bay, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband found this little gem of a hotel while working in Newcastle in 2012 and liked it so much that he stayed for a year until the job came to an end. I joined him for most of that time and loved it just as much as he did. So it was a no brainer as to where to... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Hi Eunice, Thank you so much for such an amazing review. It has been a pleasure to have you and John stay with us for so long and we appreciate your loyalty to The New Northumbria Hotel. I will pass on all your kind words to the team - they will be thrilled. See you soon :) Steph More 

1 review
5 of 5 stars Reviewed 1 week ago

Booked a Superior Double room (room 210) for a break away with my girlfriend and was very impressed. The hotel exterior is extremely modern and looks great when pulling up outside. On arrival reception staff were extremely welcoming and helpful. First impressions of our room were very positive. Very clean and smelt fresh, comfortable bed and the bathroom was clean... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, I'm so pleased that you enjoyed your recent stay with us at The New Northumbria Hotel. I will pass on your lovely comments to Sandra, we agree she is amazing. We hope to welcome you back again soon. Kind Regards, Stephanie More 

London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have spent a lot of time in hotels over the years - mainly for business - and feel I am decently qualified to write this. Since January I have been staying at the New Northumbria 2/3 nights per week. I have a choice - and I keep going back. The team are as good as anyone could wish -... More 

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The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Hi Andrew, Thank you so much for taking the time to post a review. It has been so lovely to have you stay with us as a regular guest for so long, and we really appreciate your loyalty to The New Northumbria Hotel. We hope to welcome you back soon. Kind Regards, Steph More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived at this hotel and was impressed from pulling up outside, the exterior is immaculate. Reception staff were really friendly and helpful. The corridors appeared to have just been decorated which was completed to a high standard. Our room although spotlessly clean needed some touching up but I presume this is ongoing and it didn't affect my overall opinion of... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thanks so much for taking the time to post a review following your stay with us. I'm thrilled to hear you had a good experience at The New Northumbria Hotel. We hope to welcome you back again soon. Kind Regards, Stephanie More 

Stotfold, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First impressions of the hotel are brilliant, its modern, clean and busy with nightlife. It is a shame the room that we were put in almost ruined our stay the the new northumbria hotel. I have searched their website for a picture that looks anything like the room we were given (I've included a picture) and i cant find anything.... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thanks so much for posting some feedback. I'm sorry to hear of your initial disappointment with the standard double room, we are due a refurbishment this year. I'm thrilled to hear you enjoyed the superior double room you moved to, as we agree these are a lot nicer and worth the extra money. We hope to welcome you... More 

Staffordshire,UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and 2 teenage daughters stayed for 2 nights, as a base while we visited family and friends in the area. We were delighted with the hotel and the excellent service from all the staff. One of those rare occasions when expectations were greatly exceeded. I spoked to the reservations team prior to booking and was recommended a family suite,... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thanks so much for posting a review following your stay with us at The New Northumbria Hotel. I'm thrilled you had a good experience. We hope to welcome you back again soon. Kind Regards, Stephanie More 

workington
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A lovely hotel with exemplary service. Nothing is too much trouble. The front of house staff are amazing especially Steph, the Assistant Manager. Her warmth and smile along with her 'go the extra mile' attitude make her an employee well worth hanging on to! I couldn't fault any of the staff as all of them went out of their way... More 

Was this review helpful? Yes 1
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Good Afternoon, Thank you so much for your kind review. It was so lovely to have you stay with us at The New Northumbria Hotel. I will pass on your kind words to the full team. Kind Regards, Steph More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner and I stayed in this hotel for one night in July. The reception staff were absolutely outstanding and gave us such a warm welcome! Check in was pleasant and efficient. The room was beautiful, clean and modern. Beds were very comfortable. Overall we loved our stay here and will be visiting again in the future.

Was this review helpful? Yes
The Malhotra G, Assistant Manager at The New Northumbria Hotel, responded to this review

Hi Samantha, Thank you so much for taking the time to post some feedback following your stay here at The New Northumbria Hotel. Also we would like to congratulate you on behalf of the full team here on getting engaged during your stay. We hope to welcome you back soon. Kind Regards, Stephanie More 

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