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All 81 Newcastle upon Tyne hotels

The New Northumbria Hotel

3.0 of 5 Hotel   |   Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
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The New Northumbria Hotel
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
AnthMongan3
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355 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

Me & my girlfriend came here on a Friday night for a romantic night away. Lovely arrival, the place was busy, as their is a lovely restaurant attached to it. We were greeted by a friendly member of staff on reception who give us our swipe card and explained any questions. We then went up to the room, even the... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I recently stayed at this hotel for work purposes. I found the hotel itself to be beautiful; I stayed in one of the deluxe rooms. What exceeded my expectations was the quality of the staff who were personable, friendly and had so much time for me. The level of customer service that I recieved was above and beyond what is... More 

Was this review helpful? Yes
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you so much for such a lovely review. I am so pleased to see that you enjoyed your stay and received such good customer service. We hope to see you again soon. Kind Regards, Stephanie More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in the suite room which was furnished to a very high standard and surprisingly large. The standard of cleaning was excellent and all linen were fresh and like new. The staff are very pleasant and cheerful and make you feel very welcome. I also had the pleasure of a full english breakfast which was beautiful, the breakfast staff were... More 

Was this review helpful? Yes
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, It is so lovely to receive such a lovely review following your stay with us at The New Northumbria Hotel. I am delighted to hear that you enjoyed your stay and received such good customer service. We hope to see you again soon. Kind Regards, Stephanie More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed at the New Northumbria for two nights this week for business. Both nights after long days I couldn't get into my room because the swipe card didn't work so had to ring reception to come up and let me in. The reason I got was 'oh room *** has a dodgy lock so we have to re prepare the... More 

Was this review helpful? Yes 1
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you for your constructive review following your stay at The New Northumbria Hotel. As you mentioned on check-out, I am delighted to hear that you liked your room, as you were complimentary upgraded we agree the superior rooms are lovely. I am sorry to hear that you were disappointed we didn't offer you any compensation for the... More 

Doncaster, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night 20th January 2015. We were upgraded to superior room at no extra cost, lovely comfortable king size bed. Bathroom very tastefully decorated. We were at the front of the hotel (room 108) and it was so picturesque with tree lights outside. The reception staff were very friendly, one lady called Ellen helped us with our cases... More 

Was this review helpful? Yes
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you for such a lovely review for us at The New Northumbria Hotel. I am delighted to hear that thoroughly enjoyed your stay. It is lovely to hear such positive feedback about our receptionist Ellen, we agree she is lovely and such an asset to the hotel, I will be sure to pass on your review to... More 

Liverpool
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have now stayed here four or five times and have to say I cannot fault anything. The location is great, Jesmond is a nice area only about 2 miles from the city centre with plenty of places to eat and drink. Staff both on arrival and departure have always been very pleasant and helpful. Scalinis restaurant attached to the... More 

Was this review helpful? Yes
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you for such a lovely review following your stay with us at The New Northumbria Hotel. I am delighted to hear that enjoyed your stay with us. We hope to welcome you back soon. Kind Regards, Stephanie More 

Glasgow, United Kingdom
Top Contributor
59 reviews 59 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 2 nights over the weekend with my wife while visiting friends. For the price, you really can't fault it. It was clean, good location and the receptionists were really friendly and helpful. Only faults - struggled to get a car parking space and had to keep going out to check if one was available. Also, late check... More 

Was this review helpful? Yes 1
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you for such a lovely review. We are glad you enjoyed your stay with us and I'm sorry to hear you struggled to park, it can be difficult in such a busy area. We hope to see you again soon. Kind Regards, Stephanie More 

Beaconsfield, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night only at The New Northumbria Hotel having taken our daughter back to University in Newcastle. A last minute deal we paid £50 for a twin room. Previously we stayed in more central hotels in the Gateshead area but decided to stay in Jesmond for a change and chose this hotel. We were delighted to find... More 

Was this review helpful? Yes 3
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, How lovely to receive such a lovely review. I am delighted to hear that your stay exceeded expectations and we hope to welcome you back soon. Thank you. Kind Regards, Stephanie More 

Yorkley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed in an un-refurbished room on the first floor, great reception and waiting staff, bedroom surfaces and ledges gathering dust (not a great deal, but it's fair to say it could have been cleaner), bedroom and bathroom were relatively well stocked, veggie cooked breakfast was only part complete, didn't have time to send back to kitchen. On the whole pleasantly... More 

Was this review helpful? Yes
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you for your constructive review following your stay with us at The New Northumbria Hotel. I am glad to hear that your time with us was near perfect, and I'm so sorry to hear the little problems you encountered. We hope this wouldn't put you off staying with us in the future. Kind Regards, Stephanie More 

Cheshunt, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night this week, after driving my son back up to his student house on Jesmond after the Easter break. I have stayed in various hotels in this area and this is one of the nicest for the price range. The hotel is very nice, I booked a superior room which was very large, and the... More 

Was this review helpful? Yes 1
The Malhotra G, Assitant Manager at The New Northumbria Hotel, responded to this review

Good Evening, Thank you for such a lovely review following your stay at The New Northumbria Hotel. I am delighted to hear that you enjoyed your time with us. Next time you book, mention the noise you encountered on your previous stay and we will be sure to put you in a quieter room. We hope to see you again... More 

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Additional Information about The New Northumbria Hotel

Address: Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New Northumbria Hotel 3*
Number of rooms: 55
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Also Known As:
Hotel New Northumbria

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