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Jesmond Hotel

34 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AJ, England
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Norwegian first
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English first
  • All months
    (126)
  • Mar-May only
    (33)
  • Jun-Aug only
    (28)
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    (27)
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Doncaster, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 10, 2015 via mobile

Stayed here for 1 night whilst in the city for an event at the arena. We were in room 35. The room was clean, the bed was comfy. Bathroom was clean with a good shower. Tea and coffee in the room, tv in the room. Nice friendly staff. Taxi into town was about £4. Overall it was a pleasant stay,... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service Regards Nitesh Singh More 

Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 4, 2015

Stayed here for a Hen Night. Would not recommend for anything other than this kind of stay. It was great for us next to shops and pubs but not nearly good enough if I was staying longer! I could moan about the customer service and the room bit to be honest for what it gets used for, what do you... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service Regards Nitesh Singh More 

Lage-Vuursche, The Netherlands
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 2, 2015

Had a wedding party in Newcastle and stayed here over for 3 nights, the hotel was not fancy but ok. Breakfast was good and the room was clean. Pubs and shops where on walking distance. The staff was super, especially Angie, had a great laugh haha.

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Kendal
Level Contributor
4 reviews
2 of 5 stars Reviewed April 13, 2015 via mobile

Prospective visitors should note that this is really a Persian restaurant with a few rooms attached. Reception staff were reasonably helpful, room was very tired and low standard - soft, thin mattress, poor shower, knackered tv and remote. Just reeked of lack of care and investment. The Contintental Breakfast was awful - cheap processed bread toast, poor coffee and not... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Regards Nitesh Singh More 

Travelers are raving about these Newcastle upon Tyne hotels

1 review
2 of 5 stars Reviewed April 3, 2015

Walked into the room to find half painted walls then went to make a cuppa to find you only get one cup of tea each, later that night put the TV on to find that all the letters have been rubbed off the remote so didn't know what any of the buttons did and got very angry with the controller... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Regards Nitesh Singh More 

Sunbury on Thames, Middlesex
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 30, 2015

Incredibily rude receptionist - trying to charge me for drinks that I had paid for by card in the bar. Was told the evening before by the lady behind the bar in the attached restaurant that I could not put drinks on my room bill because they were "separate" which I found incredibly strange!. So I paid by my debit... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear GolfingDelight Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day and everything, to provide that quality customer service, that our guests expect. I would like... More 

Telkwa, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 29, 2015

This was our beginning of our Hadrian's Wall walk and we read up on the hotel and so we were not surprised to see that it had seen better days. Having said that, we still slept well with the windows open to let some fresh air in.. What we still talk about is the food at the Persians restaurnt that... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Regards Nitesh Singh More 

Dumfries, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 21, 2015

10 of us visited this bar on sat 21st March. Had to order food separately then the main course came before the starter. The kitchen seemed to mess everything up. They did give one of the couples a free steak as the steak was cold when it came but then they forgot about the steak they were giving him for... More 

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jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, i strongly believe you reviewed in a wrong hotel, we don't sell any steaks. Regards Nitesh Singh More 

Bucks
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed March 12, 2015

As hotels go this one suited three of us on a visit to Newcastle for a gig. The Hotel is easy to locate along Osborne Road. There is a small reception in the main hall as well as a seating area and bar. We took three single rooms and will say I was impressed by their size. There is an... More 

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Halifax, United Kingdom
1 review
2 of 5 stars Reviewed February 21, 2015

One of many visits, not up to usual standard. None of the friendliness experienced in Newcastle on previous visits! Room basic and unclean,windows very poor and noise levels from streets outside disturbing. Breakfast staff from the Persia restaurant unprofessional and rude,,toast cold and cooked breakfast very poor.Would not recommend this place at all and do not consider it to be... More 

Was this review helpful? Yes
jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your honest comments regarding our customer service I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Regards Nitesh Singh More 

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