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34 Osborne Road, Newcastle upon Tyne NE2 2AJ, England
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Jesmond Hotel
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A recent review
3 of 5 stars reviewed 6 days ago
CTwydale Edinburgh
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99 people have reviewed this hotel

Traveler rating
    16
    45
    25
    5
    8
See reviews for
13
31
16
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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  • Any
English first
Galashiels, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

A pleasant enough hotel, although a bit overpriced for the type of accommodation. However, although the hotel's policy states it will not accept stag or hen parties, this is clearly not the case. We left to go for a meal at 4.30pm and asked the receptionist to check on the guy who was semi-conscious in the doorway to his room.... More

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jesmondhotel_newcast, Manager at Jesmond Hotel, responded to this review

Dear SusanWGala I’m sorry to hear of the disappointment you experienced during your recent stay with us here at Jesmond Hotel. Your feedback regarding your last stay has been shared with the team and a coaching session arranged with the receptionist and Night Porter who dealt with your arrival and stay. I was really surprised to read your comments as... More

Edinburgh
Top Contributor
57 reviews 57 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Jesmond hotel is more like a large bnb, with a separate Persian restaurant downstairs. It's in a nice quiet residential area of Newcastle (though on the main road). The lobby and restaurant are smartly decorated and furnished, but this is misleading, as the rooms upstairs are a bit tired and shabby. The real shame of this place is that the... More

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Manchester, United Kingdom
1 review
3 of 5 stars Reviewed March 7, 2014

I can agree with the other bad reviews, twice I've stayed here & twice I've had to ask for hot running water. Apparently the boiler 'switches itself off', think that needs fixing. Hairs on the bed, it's disgraceful. Cleaning staff banging around, yes, I know, they have to do there job, I understand, but not knocking in your door, coming... More

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Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 25, 2014

If you put me in one of your worst rooms on the second floor then you can expect a poor review! Just because I am on my own here on business it doesn't mean you can put me in a poorly maintained cramped 2nd floor (no elevator) room. Light above bed don't work. Light by window don't work, mirror light... More

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Ellesmere Port, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2014

Very good rating given because for the tariff this hotel is very good value for the cost. The staff were very friendly, warm and welcoming. The room was clean and comfortable if a little small, (again, as expected for the price,) I stayed for 2 nights and will be booking for the future on a regular basis as I cannot... More

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Billingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 23, 2013

For a last-minute night away this was a great choice not a massive room but who stays in their room in Newcastle it was clean and warm nice bathroom and very friendly helpful staff. We had an excellent meal in the restaurant for a reasonable price, can't wait for the next time. We were on the ground floor and were... More

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 25, 2013

Stayed overnight when visiting friends. Great location and friendly staff. The initial impression of the room was not good - tired decoration, stained carpet and really cramped. The en-suite bathroom was almost as big as the bedroom. However, we slept well and it was surprisingly quiet other than creaks from adjacent rooms. Nobody else at breakfast in a room which... More

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Woodbridge, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 22, 2013

Against our better judgement 2 large middle aged men decided to trek north and stumble around the Great North Run. Thankfully we stayed in Jesmond which is a first class location close to the city but far out enough to relax and soak up the local atmosphere in several bars. The hotel is perfectly adequate for the price and the... More

Was this review helpful? Yes 1
Phoenix
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

My daughter is in her first year at Newcastle University. We stayed a short one train stop north of Haymarket Station in the wonderful area of Jesmond. It's a popular place for second and third year students to live with good reason. It's got everything you need. A smaller but adequate Tesco. An independent bakery and a couple of coffee... More

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Lancaster, United Kingdom
2 reviews
2 of 5 stars Reviewed September 28, 2013

Stayed here for one night when visiting northumbria university, room was small and basic but adequate for a one night stay. Receptionist was very friendly and the hotel was in a great location, very central to the thriving jesmond area. However, the window may well of been none existent! It was extremely noisy to the point where I couldn't even... More

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Additional Information about Jesmond Hotel

Also Known As:
Jesmond Hotel Newcastle Upon Tyne
Address: 34 Osborne Road, Newcastle upon Tyne NE2 2AJ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#18 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Welcome to Jesmond Hotel, a small hotel near Newcastle Upon Tyne with a personal touch. Whether for business or pleasure, our central location with its welcoming and relaxed atmosphere is perfect for visitors to Newcastle & Gateshead as well as the wider region. We pride ourselves on excellent customer care, giving individual attention to all of our guests and ensuring a very high standard of service throughout the hotel. The Jesmond Hotel is a small private hotel with 15 rooms and a welcoming lounge bar. The hotel is situated in leafy Jesmond, with excellent transport links to nearby Newcastle city centre and within walking distance of the shops, bars and restaurants of this elegant suburb. The hotel is staffed 24 hours a day and our bar is open until midnight if guests require. ... more   less 
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