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Kenilworth Hotel

44 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AL, England
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Kenilworth Hotel
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A recent review
3 of 5 stars reviewed 2 weeks ago
Raskazone Greater Manchester, United Kingdom
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128 reviews from our community

Traveler rating
    24
    37
    14
    15
    38
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13
31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Disgusting hotel - don't know if you would even class it as a hotel more of a guesthouse! The staff were unbearably rude and unhelpful! The rooms were dirty and musty and very cramped, our shower had no thermostat and all that came out of it was boiling hot water! Would never go back I can't actually believe it is... More 

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Greater Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Ideally located, 20min walk to the city. Quite a lot of restaurants nearby as well. The hotel was under going renovation, but there was minimum disruption. Room appeared to be clean, tidy and spacious. On the down side, the TV wouldn't work and the remote was very sticky. During check out, rang the bell at the recaption as there was... More 

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Harrogate
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Dirty, cold and tired reeking of smoke. Who invented the four stars because it doesn't even merit one. Upon arrival no record of my booking even though I had paid upfront although that probably would have a blessing in disguise. My room was grim... Dusty lights didn't work it was dusty and there was looked like an old sick puddle... More 

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1 review
5 of 5 stars Reviewed 5 weeks ago

Just returned from a weekend staying at the kenilworth..... I and the 5 other woman I was with absolutely loved it. Staff are friendly willing to help at all times... Rooms so tidy and clean towels every day (NOT all hotels provide this) breakfast was gorgeous full off variety and cooked to order not left Under heat lamps

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1 review
1 of 5 stars Reviewed February 17, 2015

Valentine's day ruined. £75 to stay in a converted, freezing-cold garage. The Kenilworth is certainly not value for money nor is it sold as advertised! Be aware of the misleading photographs - this hotel is appalling and charges £75 for cancellation even when the rooms are inadequate and not fit for purpose as described on this website. Avoid staying here... More 

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rotherham
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 26, 2015 via mobile

We stayed here for just 1 night 1 the room was freezing when we arrived 2 the shower was just a trickle of water reported it but the manager never came to look at it 3 hairdryer did not work at all, new hairdryer received but that had seen better days 4 the room had the squeakest floorboards I had... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

I like the kenilworth hotel in Jesmond it's in a good location and provides onsite parking. The rooms are lovely and clean but rooms to the front of the hotel can be very noisy due to being on a main road and lack of double glazing. We had a good stay but little sleep due to being situated at the... More 

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Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 2, 2015

Friendly welcome on arrival from owner, showed us to our newly decorated room with en suite and 4 post bed. Lovely decoration with nice new soft carpet. Only downside was the matress wasn't that comfortable. breakfast was included and was average. Service was good. Friendly breakfast staff. There was a limited menu for meals due to refurbishment so went elsewhere... More 

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Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 10, 2014

Great visit all round. Very friendly staff. Could of done with hot water on first day but had to wait for boiler to warm up but we didn't have time as going to the match. Fantastic value for money 4 of us shared at around 80 quid each for 3 nights. Needs a key drop as we left at 5am... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed November 12, 2014

No shower in room despite being advertised. Strange blob of putty or gum in bath - who knows ... Bedside lamp not working. Nobody on reception when checking out - decorator told me to just leave the keys on the desk. Windows painted shut. Pillows almost completely flat. Generally unfriendly feel about the place.

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350SHemy350, Owner at Kenilworth Hotel, responded to this review

The shower wasn't working in the bathroom as explained to the guest on arrival as the bathroom had recently been refitted and we were waiting for a part to enable the shower to work as the wrong part had been sent in error by the bathroom supplier. The bath was still fully functioning. A small blob of silicone had been... More 

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