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All 79 Newcastle upon Tyne hotels

Kenilworth Hotel

4.0 of 5 Hotel   |   44 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AL, England
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Kenilworth Hotel
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A recent review
5 of 5 stars reviewed 2 weeks ago
Jean P Nottingham, England, United Kingdom
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119 reviews from our community

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    12
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    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

No shower in room despite being advertised. Strange blob of putty or gum in bath - who knows ... Bedside lamp not working. Nobody on reception when checking out - decorator told me to just leave the keys on the desk. Windows painted shut. Pillows almost completely flat. Generally unfriendly feel about the place.

Was this review helpful? Yes
350SHemy350, Owner at Kenilworth Hotel, responded to this review

The shower wasn't working in the bathroom as explained to the guest on arrival as the bathroom had recently been refitted and we were waiting for a part to enable the shower to work as the wrong part had been sent in error by the bathroom supplier. The bath was still fully functioning. A small blob of silicone had been... More

Nottingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

very clean ,bed so comfortable ,service outstanding ,food really good ,thank you Tom ,would definitely use again ,bonus dog friendly ,no sign of previous guests !Staff very helpful ,recommend for any visit to area

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Middlesbrough
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a triple room with 2 of my friends for a concert at the metro arena and we paid £22 each for room with breakfast- bargain! When we arrived the Manager was very accommodating and as we had a quick turn around, we were able to pre-order room service for when the kitchen opened at 6. Room was clean... More

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manchester
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

I phoned before I booked to see if they could get soya milk and they said no problem. I checked again when I arrived. No one knew anything about it at breakfast, and was the only one there! Also, just generally grubby. Very out of date and in need of repair. Saggy bed, windows don't stay open. Dirty glasses in... More

Was this review helpful? Yes
sfh66, Owner at Kenilworth Hotel, responded to this review

We apologise for the soya milk, an oversight that shouldn't have occurred and was our mistake for which we apologised to the guest.. That said, we do not accept the other comments made by this guest, although we understand his annoyance over the milk. The hotel is cleaned daily to our high standards by our chambermaids; all radiators can be... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Stayed here 12th till 14th September for my hen doo along with 11 other girls rooms 8,9 and 10 clean tidy excellent breakfast pleasant staff there was other stag parties staying when we were and couldn't here any other noise would def stay there again bernie and staff well done

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wales
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 27, 2014

After reading the many bad reviews of this hotel I am pleased to see I had a great time last weekend and the hotel is far better than the reviews give it credit for. It is essentially a low cost budget hotel catering to groups and parties however for this type of group booking I am more than happy to... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2014

my husband ,13 year old son and myself stayed here for 2 nights. The room was clean and comfortable and staff were very friendly. We travelled from Hull to visit Beamish open air museum . We had an enjoyable stay with no complaints . If I was being picky would say they need to get some de-cafe tea and coffee... More

Was this review helpful? Yes 2
Torquay, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed August 17, 2014

Stayed here December 2013. Hotel was booked for me by the company that I work for. To check in, you walk up to the bar, wait half an hour and then get shown to your room. There was a lot of confusion regarding how the room was paid for. Once this was sorted, I asked for the Wifi code -... More

Was this review helpful? Yes
sfh66, Owner at Kenilworth Hotel, responded to this review

Thank you for your review. To clarify, a section of the bar doubles up as a check in but not sure how that is a problem as the bar is closed all day. There is a bell to ring to summon staff and an intercom on the rear hotel entrance so I imagine that waiting half an hour is an... More

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 2, 2014

We stayed in a twin room for 1 night and couldn't wait to get out! There were some safety issues- electrical sockets hanging off, corridors with no lighting, no fire evacuation information, no door security in room, light switches broken. In addition, we couldn't access the wifi as no code, couldn't turn on the taps to the sink and awful... More

Was this review helpful? Yes 2
Nottingham
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 19, 2014

First off, I must say that the staff were generally friendly and helpful. The room was a good size, clean and the shower was plenty hot enough. On the down side, bearing in mind that this is a 4* hotel .... Our initial thought was that they had piled some old furniture at the front of the hotel. Actually it... More

Was this review helpful? Yes
sfh66, Owner at Kenilworth Hotel, responded to this review

Thank you for your review and we are pleased that you found the hotel to be good value and our staff friendly. However, we feel that your comments are unjustified in relation to 4 star hotel standards as we are not, and do not advertise as a 4 star hotel but AA assessed 4 star guest accommodation. As such, our... More

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Additional Information about Kenilworth Hotel

Address: 44 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AL, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kenilworth Hotel 4*
Number of rooms: 12
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Also Known As:
Kenilworth Hotel Newcastle Upon Tyne

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