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Kenilworth Hotel

44 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AL, England
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Kenilworth Hotel
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130 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
28 reviews 28 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night for £50. We were told we could check in at 1pm on our booking confirmation but upon arriving were told it would be at least 2:45pm before we could get in? Not ideal in the pouring rain when you have a baby with you! Room was spacious with big TV on wall but the hotel itself... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Was very disappointed with this hotel. When we arrived to check in we had to climb over tools to get in the main door, to which we were then told that they were in the middle of renovations. Rooms were small and cramped. Beds were classed as a mattress on the floor. We had no hot water for showers for... More 

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1 review
1 of 5 stars Reviewed 5 weeks ago

Disgusting hotel - don't know if you would even class it as a hotel more of a guesthouse! The staff were unbearably rude and unhelpful! The rooms were dirty and musty and very cramped, our shower had no thermostat and all that came out of it was boiling hot water! Would never go back I can't actually believe it is... More 

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Greater Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed March 15, 2015

Ideally located, 20min walk to the city. Quite a lot of restaurants nearby as well. The hotel was under going renovation, but there was minimum disruption. Room appeared to be clean, tidy and spacious. On the down side, the TV wouldn't work and the remote was very sticky. During check out, rang the bell at the recaption as there was... More 

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Harrogate
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

Dirty, cold and tired reeking of smoke. Who invented the four stars because it doesn't even merit one. Upon arrival no record of my booking even though I had paid upfront although that probably would have a blessing in disguise. My room was grim... Dusty lights didn't work it was dusty and there was looked like an old sick puddle... More 

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1 review
5 of 5 stars Reviewed February 22, 2015

Just returned from a weekend staying at the kenilworth..... I and the 5 other woman I was with absolutely loved it. Staff are friendly willing to help at all times... Rooms so tidy and clean towels every day (NOT all hotels provide this) breakfast was gorgeous full off variety and cooked to order not left Under heat lamps

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1 review
1 of 5 stars Reviewed February 17, 2015

Valentine's day ruined. £75 to stay in a converted, freezing-cold garage. The Kenilworth is certainly not value for money nor is it sold as advertised! Be aware of the misleading photographs - this hotel is appalling and charges £75 for cancellation even when the rooms are inadequate and not fit for purpose as described on this website. Avoid staying here... More 

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rotherham
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 26, 2015 via mobile

We stayed here for just 1 night 1 the room was freezing when we arrived 2 the shower was just a trickle of water reported it but the manager never came to look at it 3 hairdryer did not work at all, new hairdryer received but that had seen better days 4 the room had the squeakest floorboards I had... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

I like the kenilworth hotel in Jesmond it's in a good location and provides onsite parking. The rooms are lovely and clean but rooms to the front of the hotel can be very noisy due to being on a main road and lack of double glazing. We had a good stay but little sleep due to being situated at the... More 

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Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 2, 2015

Friendly welcome on arrival from owner, showed us to our newly decorated room with en suite and 4 post bed. Lovely decoration with nice new soft carpet. Only downside was the matress wasn't that comfortable. breakfast was included and was average. Service was good. Friendly breakfast staff. There was a limited menu for meals due to refurbishment so went elsewhere... More 

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