We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Newcastle upon Tyne hotels

Holiday Inn Newcastle - Jesmond

4.0 of 5 Hotel   |   Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Newcastle - Jesmond
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Holiday Inn Newcastle - Jesmond to your Saves list
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 19, 2012
GazMc1980 Newcastle upon Tyne, United Kingdom
Write a Review

446 reviews from our community

Traveler rating
    184
    184
    53
    16
    9
See reviews for
62
116
23
132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (101)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (78)
All months
There are newer reviews for Holiday Inn Newcastle - Jesmond
See the most recent reviews
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed April 19, 2012

We stayed at the hotel a few weeks ago and have to say we had a brilliant stay! Our first impressions of the hotel was positive as the reception area was very clean and modern and the receptionist were very polite and helpful. We stayed at the hotel with our young daughter and was given a fun pack for her... More 

Was this review helpful? Yes
Lichfield
Top Contributor
52 reviews 52 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 18, 2012

I stayed in the Holiday Inn in Jesmond on a Sunday night. On checking I stated that I did not require breakfast, the receptionist was not listening I had to repeat this three times. In the room the extractor in the bathroom did not work, so the bathroom steamed up. The complimentary body lotion and shampoo had been used by... More 

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

I would like to thank you for supplying us with feedback regarding your experience during your recent stay. I greatly appreciate you taking the time to bring these matters to my attention and apologise for any inconvenience you may have encountered. The issues raised are now being investigated. It is our goal to consistently provide superior service and accommodates and... More 

Welwyn
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 12, 2012

Stayed in the hotel for a couple of nights while on business. It was spotlessly clean, modern, had free on site parking, great buffet style breakfast and the rooms were large, with good facilities.

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Many thanks for your positive review, I am delighted that you enjoyed your stay with us and hope to see you again in the near future. Regards Amy Callanan More 

south staffs
1 review
5 of 5 stars Reviewed April 10, 2012

I have recently been visiting the hotel on business and have found the hotel to be of excellent standard The staff are extremely helpful giving me a warm welcome each time I stay nothing is too much trouble. Well worth the rates they offer a must STAY!

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you so much for taking the time to write a lovely review on the Holiday Inn - Newcastle Jesmond, I am very grateful for the feedback. We hope to see you again in the near future, Regards Amy Callanan More 

Boldon, United Kingdom
Top Contributor
67 reviews 67 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 5, 2012

We stayed at this hotel to attend a friends wedding nearby. The hotel has had a major refurbishment recently and is well decorated and clean. The staff were friendly, and it was in a great location with a short walk into the City Center

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for taking the time to post your feedback, we are delighted that you enjoyed your stay with and hope you revisit us in the near future. Regards Amy Callanan More 

Derbyshire
Top Contributor
116 reviews 116 reviews
39 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 3, 2012

It is some years since I have stayed at a Holiday Inn - the last was in London and the experience put me off staying at one again. It is also about 10 years since I stayed at this hotel in Jesmond and when it was a tired 'Swallow' hotel. But the world changes every now and again - and... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

I have responded to your review in a message privately. More 

Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 31, 2012

On arrival we were early so were allowed to leave our bags at reception and check in later.The reception is modern but cold and uninviting a little too modern if thats possible. I know that this hotel was recently brought by holiday inn and was converted to what it is today. There is a ramp for disabled people to climb... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

I have responded to you privately in a message. Regards Amy Callanan More 

Rustington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2012

The hotel is ok, with the room I stayed in rather pokey. The major Issues, which may seem trivial to some, that I have is that if you want to print something for example a boarding pass the reception look at you as if you are from nother planet

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

I have responded to your review privately by sending you a message. Regards Amy Callanan More 

Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 19, 2012

Stayed over after attending a wedding held at the same venue. We booked the hotel last year and have to say from the initial booking to the service we received on arriving was first class, special thanks to Amy and Sharon, nothing was a bother!! The room was lovely with all home comforts and the breakfast served up until 11am... More 

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

On behalf of the Holiday Inn - Newcastle Jesmond I would like to thank you for taking the time to write such a positive review. We take appreciate your feedback and we are delighted that you enjoyed your stay with us. We hope to see you again in the near future, Regards Amy Callanan More 

Northern Ireland
Contributor
20 reviews 20 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 14, 2012

My husband and I stayed here for our wedding anniverdary weekend. We used to stay here when it was the swallow imperial hotel and I have to say when we walked in we were pleasently surprised at how nice the place looked, and it was nice to note they had kept the same names for the suites/meetings rooms etc. Anyways... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Newcastle - Jesmond? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Newcastle - Jesmond

Address: Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Newcastle - Jesmond 4*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Expedia, Priceline, Agoda, Despegar.com, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Newcastle - Jesmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Newcastle - Jesmond Hotel Newcastle Upon Tyne
Hotel Style:
#8 Business Hotel in Newcastle upon Tyne
#8 Luxury Hotel in Newcastle upon Tyne
#11 Family Hotel in Newcastle upon Tyne

105 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (32)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Business center/function rooms (5)
Viewed
Dining (9)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (19)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay