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All 79 Newcastle upon Tyne hotels

Holiday Inn Newcastle - Jesmond

4.0 of 5 Hotel   |   Jesmond Road, Newcastle upon Tyne NE2 1PR, England
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Nicola Y Manchester, England, United Kingdom
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446 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, England, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Took my mum to Newcastle for the weekend and thought we would stay in Jesmond. Hotel in a lovely area, convenient for metro station and lovely bar/restaurant area. Hotel staff were pleasant and efficient. Room was nice. Breakfast was good and was served until 11 and checkout at 12, which was also good. Nice bar area and restaurant next door... More 

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Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was probably our 5th stay ....... We do like this hotel for the convenience, breakfast quality and room standards. Unfortunately we had a very unsettled night because of drunken idiots running up and down the corridor outside our room, which was on the 1st floor. We mentioned this at the Reception Desk the next morning and we are somewhat... More 

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leicester, england
Top Contributor
221 reviews 221 reviews
88 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn has a bright large reception area and the staff were pleasant and efficient. The layout is rather complicated and it was a bit difficult to work my way along the corridors to find my room - not a big problem though. My room was bright and very modern. The bed was the usual very comfortable design in... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for your time and writing a review on Holiday Inn Jesmond We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Newcastle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Went last night for a works party, had a good night with people and dancing however the food was the worst I have ever been served. The vegetarian option I can only describe as a lump of pastry with sliced onions and goats cheese skin on with a pile of vegetable which we're not even cooked. £30 is an absolute... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank You for your time and writing a response for the Holiday Inn Jesmond I would sincerely like to apologize for the inconvenience and the in sufficient vegetarian option provided to you as well the food not been cooked to your expectations. I would be grateful if you could provide me with your email on foh@hinewcastle.co.uk and I will be... More 

hull yorkshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed over on the Friday night after the Michael Buble concert at the Metro radio stadium.Right from check in I was impressed David on the desk greeted us and could not have been more helpful polite and suggested as the traffic around the venue was likely to cause massive delays we should leave at 18-30 as opposed to 1900... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! I will also make sure your lovely comments are passed to David. Warm Regards Sachin Shingal More 

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Lovely entrance to the hotel with secure car parking below which was good. Check in was quick and efficient with a few extra details of the hotel. Room was a nice modern themed room which led onto the bathroom which was extremely comfortable for the duration of our stay. However at 6.20am we were awoken to loud shouting which in... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Hillsborough, County Down
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 20, 2014

We stayed here for 3 nights last week for our daughter's wedding and could not have been more pleased. I had booked a standard double room and although rather on the small side, it was spotlessly clean and extremely comfortable. The bathroom had a superb walk in shower and was very well appointed with large fluffy towels, a rarity in... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Huddersfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2014

Handy for the Metro station at Jesmond. Well run, clean and comfortable. Staff were very friendly and helpful, though we needed to ask for more milk for the hospitality tray. Couldn't get any sound on the radio channels but otherwise a very pleasant stay.

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Preston, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 16, 2014

I used to live in Newcastle and worked just around the corner form this hotel which we used to use for training purposes. It was with this memory of a dreary, poor customer service and sprawling hotel that I booked a night here as it was near my destination. What a pleasant surprise! Clean, bright welcoming and great customer service.... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 10, 2014

We visit Newcastle two or three times a year, to see our student son for a weekend. So have stayed in a number of local hotels. This was a last minute trip, so the Holiday Inn the only place with rooms left - why? I suspect because 50 - 100% more expensive than other hotels we have stayed in on... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Dear SianOnTour, Thank you so much for taking time out to leave us a review. Guest satisfaction is one of our many goals and we are disappointed that some aspects of our hotel amenities did not meet your expectations and apologize for the inconvenience the noise level may have caused you. We are always working to improve our hotel so... More 

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Additional Information about Holiday Inn Newcastle - Jesmond

Address: Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Newcastle - Jesmond 4*
Number of rooms: 116
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Also Known As:
Holiday Inn Newcastle - Jesmond Hotel Newcastle Upon Tyne
Hotel Style:
#8 Business Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#11 Family Hotel in Newcastle upon Tyne

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