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Holiday Inn Newcastle - Jesmond

Certificate of Excellence
4.0 of 5
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Jesmond Road, Newcastle upon Tyne NE2 1PR, England
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Holiday Inn Newcastle - Jesmond
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Karan F Cheshire, United Kingdom
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480 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we arrived the tables in the small Bar were full of dirty dishes and glasses, and we had to sa y that it was messy before the tables were cleared. However the Italian restuarant was good and the service was excellent. The room was clean and the bathroom looked new. Bed not very comfy (two singles put together to... More 

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Simply the best IHG hotel in Newcastle. I stay here whenever I'm in Newcastle. Would recommend this hotel always. Rooms are recently refurbished, always clean and comfortable. Every room has a multimedia console where laptops etc can be connected to the TV. The TV even has a DVR built in.

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal Front of House Manager More 

London
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I simply couldn't fault this hotel really (if I wanted to be overly critical, a slightly more powerful shower would have been appreciated). Staff were very friendly at reception as was the cleaner who I bumped into in the lift. They allowed us to check in early as a room was available. Little/no real noise and nice to have some... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal Front of House Manager More 

UK
Top Contributor
74 reviews 74 reviews
57 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped here at a decent hotel close to the city centre but with decent amount of parking. Room though small was clean and well appointed. Fridge was nice addition. Because I was late getting there I stayed in the hotel restaurant which was Italian based. Not bad food though a bit slow on the service but as I was in... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal Front of House Manager More 

Edinburgh (Scotland)
Top Contributor
112 reviews 112 reviews
61 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently stayed here on short visit to Newcastle. The reception staff were very friendly and even allowed us to check in a couple of hours early. Our room was comfortable and had everything were required even complimentary tea and coffee. I would definitely stay at this hotel again.

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal Front of House Manager More 

Barnoldswick, United Kingdom
Top Contributor
52 reviews 52 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the comfort inn primarily for its' location in Jesmond as it's only a short walk away from As You Like It and other shops and bars. The hotel is very clean and comfortable, and the staff were very friendly. The power shower in the room was fab - just what you need to wake up after a night... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where to even start? Upon arrival our booking was incorrect, they only had us down for one night instead of two and moaned about having to make sure we were in the same room both nights. As we were there for a wedding we wanted to get ready in the room but couldn't listen to any music as the telly... More 

Was this review helpful? Yes 2
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for your feedback regarding your experience during your recent stay. I greatly appreciate you taking the time to bring these matters to our attention and apologise for any inconvenience caused during your stay at the Holiday Inn Jesmond. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. T... More 

Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Came back to Newcastle for a reunion with friends. Hotel could not have been better. Friendly staff, comfortable rood great food, good parking and easy access to city. I would highly recommend this hotel coming to Newcastle for either business or pleasure.

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Northamptonshire
Top Contributor
230 reviews 230 reviews
57 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We find this Holiday Inn very convenient for Newcastle as it has good parking and is a few minutes walk to Jesmond Metro station, ehich is one or two stops to the city centre. Our room was large and well equiped, with the exception of lighting, which we found rather dull, possibly due to the energy saving light bulbs. Even... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

Brighton, United Kingdom
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 20, 2015

I always stay at this hotel when in Newcastle. It is always clean and comfortable. The staff are always friendly and the hotel is in a good location for the airport, Jesmond and the city centre. The restaurant is nice. I didn't eat there in the evening this time, but had breakfast which was nice. I would recommend this hotel... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal More 

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