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Holiday Inn Newcastle - Jesmond

Certificate of Excellence
4.0 of 5
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Jesmond Road, Newcastle upon Tyne NE2 1PR, England
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Holiday Inn Newcastle - Jesmond
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Biriyaniboy B Newbury, United Kingdom
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519 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (519)
  • Mar-May only
    (130)
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    (122)
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    (99)
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Newbury, United Kingdom
Level Contributor
178 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recent stay in the NE with a stay here. Conveniently located in Jesmond, a short metro ride into the centre as well as a short walk into Jesmond with plenty of bars and restaurants for a change from hotel menu. Friendly reception staff, comfortable room, parking available on site, decent breakfasts and complimentary wifi. Would recommend a stay here.

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Leeds, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Admittedly, we only stayed here because my partner had points to use, Having said that we were quite surprised about how pleasant it was, we had an executive king room; the space was perfect, not that we spent a great deal of time in the room, but the bed was really comfortable and pillows galore. Reception staff were adequately helpful.... More 

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Sheffield UK
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are good. Reasonable size and choice of pillows. Bed quite firm. Pleasant front of house staff, free parking. I liked the complimentary water and kit Kat! We didn't have breakfast but did have dinner at Fratellis the Italian adjoining the hotel. Food was good, staff pleasant and they made up for slow cooking of my duck with complimentary... More 

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Wolverhampton
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second choice when staying in Newcastle. The metro is very handy but the hotel is situated out of the centre. The rooms are variable in size and quality. There is complimentary water, orange juice and kitkats in the fridge (though did manage once to stay in a room without a fridge and therefore no complimentary stuff). The... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We thank you for your feedback and will take all necessary required measures as per your feed back to enhance hotel experience. We thank you once again for your feedback and look forward to welcoming you back to the hotel when your travel brings you back to... More 

Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Room clean and quiet (3rd floor at rear) air con worked well. The food in fratellos restaurant very tasty and service there excellent. Hotel staff seemed fine . Good location, 2 mins from Jesmond metro station and 2 mins from an excellent indian (in a railway carriage!)

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! I am delighted to know that you enjoyed food in our Italian Fratello's restaurant and enjoyed the service overall. we thank you once again for your feedback and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards... More 

Scarborough, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have just returned from two nights stay at this delightful establishment. I have stayed in Holiday Inns before and this is no exception. The service, cleanliness, staff, food are all second to none. The only reason I have given 4 stars is because of the incessant noise from traffic, its a shame really because I would have liked to... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We thank you for your feedback and would sincerely like to apologize for the inconvenience you had due to the noise level from the main road. I would like to recommend when you visit us again to please email our front desk on enquiries@hinewcastle.co.uk and ask for... More 

Hopton on Sea, United Kingdom
Level Contributor
161 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is easy to find and within 5-10 minutes of Newcastle train station by taxi. Free parking is available which was nice surprise. Staff at check in are very courteous and happy to help. Rooms are a good size, well equipped, comfy beds and have a fridge, aircon etc. We had a meal in the restaurant down stairs which... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal Front of House Manager More 

Ascot, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent customer service right from check in to check out. Asked for a room change and it was done without any questions or difficulty. Dinner in the hotel's Italian restaurant was superb. Not only was the food excellent but the staff went out of their way to ensure that I was made to feel welcome and they had a great... More 

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Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We thank you for your feedback and would pass your lovely feed back to our staff on reception and restaurant for the excellent service. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel... More 

Goole, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night on business - requested a quiet room and got one :) A busy location next to a main road, but if noise bothers you but a view is not important to you then a room at the back of the hotel is good. Had a great nights sleep. Room and hotel was cool despite it being... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! Warm Regards Sachin Shingal Front of House Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

In many ways this is a standard Holiday Inn - comfortable with helpful staff and good facilities. But the advantage of the one in Jesmond is that it has a good car park (which as far as I can tell is included in the price) and better still its less than 5 minutes walk from Jesmond Metro which gets you... More 

Was this review helpful? Yes
Sachin S, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank you for a fantastic review on the Holiday Inn - Newcastle Jesmond! We thank you for your feedback- and would also like to recommend our in house restaurant Fratello's which is an Italian restaurant with amazing food and ambiance when you come next time to our hotel as I can assure you that you wont be disappointed with the... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Main road(4)
  • Reception staff(3)
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