Don't go by appearances. The hotel is very nice on the inside honest. Little things like a fridge with Kit Kats, water and orange juice are really welcome. Rooms are a little small but clean and modern. Nice touch is being able to record TV program's then watch them later. Good variety at breakfast and restaurant is good. Garlic bread... More

I stay here approximately fifty times a year whilst I'm up in Newcastle on business. Whilst this makes me feel slightly like Alan Partridge, it's a really comfortable place to stay. The rooms are clean, quiet and the staff make me feel very welcome. Breakfasts are well prepared and the choice of food is great. There is now a small... More

We attended our Nieces wedding here on the 19/05/2012 and were pleasantly surprised at ' everything'. Booking in was straight forward, our room was perfect and the wedding venue itself was excellent with the room for the wedding creating a lovely ambience, the food after the wedding was probably the best I have had in a long time and brought... More

We stayed here for 2 nights over the first May Bank holiday as it was very convenienty situated for visiting my 91 year old aunt in High Heaton and we were very impressed. We had a large twin bedded very comfortable room with all the facilities one would expect of a good class hotel and by booking breakfast with a... More

Stayed here for 3 nights last weekend can very impressed with the room and particularly the service. The team on the front desk were very helpful. Hotel is situated very close to Metro making it very easy to get into the city centre, 5 mins away. Rooms are to a very good standard and has all you need - large... More

Arrived early - room not ready - but receptionist was so nice and apologetic - could`nt get upset!! Room - very user friendly and immaculate. Best part was the approach and warmth of the staff - very pleasant and could`nt do enough to help. Breakfast - very good - pleasantly surprised - hot food was well cooked and HOT! Would... More

Stayed for one night with my husband on a trip to Newcastle. Staff we encountered were very friendly and pleasant. The hotel is on a very busy main road and I asked to move to a different room having had one look and listen at the scene out of the window. This was achieved with no fuss. The rest of... More

I have stayed at this hotel very regularly since the tail end of its refurbishment (over 3 months in the past year) and am loathe to write a review as I don't want too many people to know about it. This hotel is my option of choice when working in the area (even putting up with the city drive to... More

Stayed at the Holiday Inn in Jesmond for one night for a business trip and was very impressed. The service was great - everyone I spoke to was very friendly and keen to help. First thing in the morning I discovered I had forgotten my razor, so I phoned reception and a new disposable one was provided within five minutes!... More