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Copthorne Hotel Newcastle

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The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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1 room 1 guest
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Copthorne Hotel Newcastle
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1,280 Reviews from our TripAdvisor Community

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    330
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel provides parking and is also close to the station - although a large bank is in between! The rooms are large and luxurious. The bar area was clean and the breakfast very good. A short walk took us tot he bridges and Sunday Market where you can also sit on the makeshift beach and deck chairs to enjoy a... More 

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I’m delighted that you enjoyed your recent stay with particular regard to the excellent location, the bedroom and our breakfasts. Your positive feedback is greatly appreciated. I hope we have the pleasure of welcoming you back again soon. Best regards, Kristina Kaminsky More 

Doncaster, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

stayed for one night whilst attending a wedding, was very impresses with the hotel. Easy parking with the multi storey car park, very friendly and quick on checkin, rooms have lots a space comfortable beds, very clean, water pressure in the shower is fantastic. only had breakfast which was very good. would definitely stay their again

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I’m pleased that you enjoyed your stay with us with particular regard to the comfortable beds, cleanliness of our rooms, our good parking facilities, friendly staff and good breakfast. Your positive feedback is greatly appreciated. I hope we will have the pleasure of welcoming you back again soon. Best regards, Kristina Kaminsky More 

Skellow, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Me and my partner recently visited this hotel to attend a wedding. Lovely location near to the train station which was about 10 minutes walk. The hotel is located right on the quayside overlooking the Tyne. Staff were very helpful and polite and cannot speak highly enough of their service. Good work guys!! The rooms were clean and to a... More 

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I’m delighted that you enjoyed your recent stay with us, with particular regard to the hotel location over the Tyne, the comfort of your bedroom and our friendly staff. I hope we may have the pleasure of welcoming you back again soon. Best regards, Kristina Kaminsky More 

Sunderland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel does look quite dated and the car park is quite off putting as it is run down. However, the staff were all very pleasant and our room on the fifth floor was fine with a lovely view over the river. The food in Quay 7 was nice but nothing special. The waffle dessert was delicious though! The breakfast... More 

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Thanks for you review. I’m pleased that you enjoyed your recent stay with us with particular regard to our excellent staff and nice views over the River. I do hope we may have the pleasure of welcoming you back in the not too distant future. Best regards, Kristina Kaminsky More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We shared our special day at the Copthorne on 15th August the Staff couldn't do enough we had the perfect weekend / wedding friends and family also praised the staff and the hotel beautiful friendly professional Can't Praise it enough value for money standard was quality thank you Copthorne and all staff

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Thanks for your positive review. I am glad that you enjoyed your wedding with us with particular regard to the high standard of service you received from our staff. We look forward to welcoming you back again soon. Many thanks again for your positive feedback. Best regards, Kristina Kaminsky More 

London, United Kingdom
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I haven't been to the Copthorne in nearly ten years. Walking into the bedroom was like stepping back in time. It's not often these days you find a phone with a modem attachment. Decor and bathroom were tired. Location is excellent. Convenient parking too. Staff welcoming. It just needs a make over to bring it into line with other hotels... More 

Was this review helpful? Yes 1
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. We are currently in the midst of our refurbishment programme with many projects already complete. We appreciate your positive feedback with regards to the high level of guest service and location of our hotel. We hope to welcome you back to the hotel in the near future. Kind regards, Kristina Kaminsky More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel. Didn't look the best from the front but was lovely once in the door. Had a great room looking over the river. Delicious meals in dining room and a free drink and snacks from the bar areA. Breakfast was very nice. Would stay again for sure. Only complaint was having to pay to stay in their... More 

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Thank you for your great review. We are so pleased that you enjoyed your stay with us. The positive feedback is really appreciated. We hope we have the pleasure of welcoming you back again soon. Many thanks again. Kind regards, Kristina Kaminsky More 

Gold Coast, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A nice location overlooking the river. Close enough to walk into the city but far enough away to avoid the noise. The receptionists were very helpful sharing their local knowledge and helping organise taxis The room was a great size with great views but very tired and dated. I understand that the rooms are undergoing refurbishment and this will make... More 

Was this review helpful? Yes 1
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Many thanks for your review. We are glad that you enjoyed your recent stay with us, in particular the high level of guest service you received. We look forward to welcoming you back to the hotel again in the future. Kind regards, Kristina Kaminsky More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A beautiful location with easy access to all of Newcastle saved this tired hotel which could be amazing. The staff are also very friendly, especially the woman who bought us our breakfast to the room - she took the time to talk about the quay outside as well as bringing us a delightful breakfast. The room was dated but the... More 

Was this review helpful? Yes 2
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments. Kind regards Kristina Kaminsky More 

Travelers are raving about these Newcastle upon Tyne hotels

Blackpool
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Another visit to The Copthorne....great location, we were given free parking and the rooms were clean with great views of the river. Minus points....rooms very warm and air conditioning didnt seem to work (rooms 304 & 305) drink prices were a bit steep but most hotels are....staff were friendly and efficient so all in all pretty good. Would recommend.

Was this review helpful? Yes
Ken E, Management Support Administrator at Copthorne Hotel Newcastle, responded to this review

Many thanks for your review, in particular your feedback on the high level of customer service. We hope we have the pleasure of welcoming you back to the hotel again soon. Kind regards, Krisitna Kaminsky More 

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