We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel Newcastle

Hotel website
Hotel deals
The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Copthorne Hotel Newcastle
Professional photos View all
Browse nearby
Copthorne Hotel Newcastle
Add Your Review

1,148 reviews from our community

Traveler rating
    252
    366
    295
    168
    67
See reviews for
101
394
54
303
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
  • All months
    (1148)
  • Mar-May only
    (256)
  • Jun-Aug only
    (279)
  • Sep-Nov only
    (295)
  • Dec-Feb only
    (318)
All months
Scarborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

booked weekend break for concert at metro arena ,easy walking to arena ten mins. hotel parking good £7.50 per 24 hrs staff friendly , rooms good nice view over the tyne a bridges, tv coffee, tea making ,good shower beds okay.quick checkin, booked buffet breakfast on arrival £8 95 very good breakfast, short walk to shops bars restarants,

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the great value secure car parking, the high standard of guest service, the bedroom quality, the calibre of breakfast, and the hotel location overlooking the river Tyne. Your positive feedback is greatly appreciated, and I hope we may have the... More 

Riyadh Province, Saudi Arabia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I stayed here for a birthday treat. Pleasant welcome, free complimentary drink each, nice room. Wi-Fi not great, but bar was nice and staff very polite and engaging. We had a shock upon check out when we had to pay £7 for parking, I have been to hotels in London that do this, I find it bad... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your review. I'm glad that you enjoyed your stay overall. All comparable city centre hotels in Newcastle charge for overnight secure car parking, with the pricing here the best value at £7 per night (highest is £18 per night at one of our competitors). Hope this clarifies, and that we may have the pleasure of welcoming you... More 

Senior Contributor
27 reviews 27 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I found the staff at the hotel so accommodating, friendly, competent and patient. The room was very nice with a fantastic view over the river. I would stay here again and would definitely recommend it.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the quality of your bedroom, and the hotel location overlooking the river Tyne. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Renfrew, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel, fantastic reception hides the tired decor in the 2 different rooms I stayed in over the weekend. Refused to give us a deal for extra night stay. Very expensive for drinks in bar but good location and river view.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments. Best regards, Ken Ellington, General Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Clean & Tidy rooms. We didn't spend much time in the bar or have any food here so would be unfair to make comment on those. Nice location right by The Tyne, bit of a trek up 'that hill' again into the City Centre. Friendly & helpful staff.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review, with particular regard to your positive comments regarding the standard of guest service and bedroom cleanliness. Best regards, Ken Ellington, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We had our wedding here last Friday. We can't thank you all enough. The attention to detail was incredible, the staff were beyond friendly, and we have found ourselves a place to call back too now forever more. Our wedding wouldn't have been what it was without the help and guidance of Paul the food and beverage manager, we can't... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you are so pleased with your wedding which was held here earlier this month, and with your overall stay. Your lovely feedback with regard to the high standard of guest service, the quality of food, the comfort of your bedroom and the hotel location overlooking the river Tyne is greatly appreciated.... More 

Tillicoultry, United Kingdom
Top Contributor
80 reviews 80 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Check in was fine. One of the two lifts was out of order over the three days I was there which was annoying. However I was delighted my room overlooking the river had been refurbished since my last visit and I found the room well appointed and spotlessly clean. Realised there was no wifi so called reception. Neither phone worked... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive comments, with your constructive feedback noted for review with my management team. I'm glad that you enjoyed your stay overall, with particular regard to the high standard of guest service, the comfort of your bedroom, and the hotel location overlooking the river Tyne. The lift issue should be resolved this week (after delays through our... More 

1 review
5 of 5 stars Reviewed 1 week ago

Amazing hotel, very clean, everything you need in a hotel room. On,y stayed the one night but would have quite happily stayed the full weekend. The best hospitality I've ever received. Paul (Manager?) amazing fella. Sam on the small bar. Very happy chap despite working early morning hours of his birthday, knew our drink orders as soon as we walked... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the comfort and cleanliness of your bedroom, and the quality of food. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon. Thanks again.... More 

Biggleswade, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not fault the hotel or the lovely staff! The Manager and his team did a wonderful job looking after us all at the fabulous wedding we attended on Friday 13th March - best wedding we have been to! Food was excellent and piping hot, rooms were lovely and clean - great view over the Tyne and breakfast nice and... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your stay with us last week, with particular regard to the high standard of guest service, the quality of food, the comfort and cleanliness of your bedroom, and the hotel location overlooking the river Tyne. Your positive feedback is greatly appreciated, and I hope we will have the pleasure... More 

Chieveley, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The Copthorne Hotel is well situated beside the Tyne in the centre of Newcastle. It has the benefit of on site multi story car parking as well being within walking distance of the city centre. The current road works and subsequent diversions make finding it a little difficult, but when they are finished this problem should go away. The staff... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. I'm glad that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team. Our breakfast presentation system has been upgraded this week, and has in fact gone live this morning. I hope we may have the pleasure of welcoming you back again soon. Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

200 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (166)
Viewed
Room/suite (62)
Viewed
Dining (7)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (12)
Viewed
View from room (17)
Viewed
Pool/beach area (2)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Pool/beach area (3)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question