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All 77 Newcastle upon Tyne hotels

Copthorne Hotel Newcastle

4.0 of 5 Hotel   |   The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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A recent review
4 of 5 stars reviewed 3 days ago
Andrea2270
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918 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 28th July for a night after food and drinks in town. Got a great deal with triavgo and while it's bit the most modern hotel in Newcastle. Its clean comfortable and the staff are lovely. Got a standard 3 rd floor room with an amazing view of the view through floor to ceiling windows. In fact we got a... More

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, and the cleanliness and comfort of the hotel. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Boldon, United Kingdom
Top Contributor
65 reviews 65 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice relaxing stay at the Copthorne. The hotel could be doing with a little updating, but it is very clean. Staff were friendly and helpful, and the room was very nice. The location is great. Right on the riverside with restaurants and bars at the quayside, and only a short walk (up the hill) into town. The... More

Was this review helpful? Yes 2
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the cleanliness of the hotel, and the great location overlooking the river Tyne. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Room was dated with cracked tiles in bathroom , cracked sink, smashed wardrobe door, pelmet missing from curtains. Very dated and shabby Breakfast was worst I have had the misfortune to sit down too . Cheap rubbish bread for toast , poor selection of pastries and marmalade from a pump dispenser. Really? Totally overpriced and would never return , whoever... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Sorry to read that your recent stay had not met your personal expectations, and that you felt the need to rate the hotel at such a level. Your review is by no means reflective of the normal standards in place at this hotel. Best regards, Ken Ellington, General Manager More

Middlesbrough, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a club room through ebookers for fri 18th July for a bargain £69. Website said club room guests receive a voucher for two alcoholic drinks per guest plus breakfast. My friend went the weekend before in a club room and he and his wife only got voucher for 1 drink each and continental breakfast which wasn't stipulated on website.... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments, which have been noted. Best regards, Ken Ellington, General Manager More

Glasgow
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a night last weekend and it was a good place to stay. The room was quite big and spacious with a decent view over the river. The place was clean and staff were friendly. The car park is on site and £7per night. The gym is tiny and has 4 cardio machines crammed in a small... More

Was this review helpful? Yes 2
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the cleanliness of the hotel, and the great location overlooking the river Tyne. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked online and hoped it was going to be easy to get to, but it was in a great location on the quayside with fab views of the river and the bridges. Stayed here last summer for 4 nights and didn't want to leave. All the staff were friendly and helpful and the rooms were really nice, lots of space... More

Was this review helpful? Yes 3
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the hotel location overlooking the river Tyne, and the comfort of your bedroom. I hope we will have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington, General Manager More

Newcastle upon Tyne
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have held three AGM's followed by dinner for a small North East Charity. Function room, meal and overall ambience excellent. Will be back next year. Restaurant has a particularly nice view over the river.

Was this review helpful? Yes 8
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you you are so pleased with your recent events held here at the Copthorne, with particular regard to the standard of the room, the quality of food and the overall ambience (helped through the great views from the hotel over the river Tyne). I hope we will have the pleasure of... More

Ripon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Copthorne hotel for a hen party on 5th July. Hotel was lovely and in a great location. We walked into town most of the time but we did get a taxi once or twice which was reasonably priced at £4/£5. The room was spacious and had a little balcony overlooking the river which was lovely. When... More

Was this review helpful? Yes 7
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location, the spaciousness of your bedroom, and the high standard of guest service. Your lovely feedback in particular regarding Amy on reception is really appreciated, and will make her day I'm sure! I hope we will have the... More

Newcastle upon Tyne, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just hosted our Sixth Form Leavers Prom at the Copthorne on Saturday, was a bit wary at first because it wasn't where the school usually pick but I'm so so so glad we chose differently! We got the Gold Student Graduation package and it well worth the money! £28 per person for everything! Includes Bucks Fizz on arrival, a brilliant... More

Was this review helpful? Yes 7
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review, following your recent Prom event which was held here at the Copthorne this past weekend. I'm delighted that you were so pleased with the event, with particular regard to the high standard of guest service throughout, the value for money from the chosen Prom package, the quality of food, and the party atmosphere on... More

Miami, United States
Top Contributor
108 reviews 108 reviews
74 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time I stay at a Copthorne Hotel and was very well impressed. Staff at front desk and concierge very pleasant and professional, location is good, breakfast is good, rooms are nice and spacious, clean, new, nice view, luggage handling very prompt as well as wake up call.

Was this review helpful? Yes 7
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the reception team, the hotel location, the comfort and cleanliness of your bedroom, and the quality of breakfast. I hope we will have the pleasure of welcoming you back again soon. Best regards,... More

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Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#11 Luxury Hotel in Newcastle upon Tyne
Hotel Class
Number of rooms
156

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