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All 79 Newcastle upon Tyne hotels

Copthorne Hotel Newcastle

4.0 of 5 Hotel   |   The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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A recent review
3 of 5 stars reviewed 3 days ago
Natalie D London, United Kingdom
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841 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for business in April 2014. Have stayed here two years ago, that's why I chose it again. Hotel's outside looks run down now and is in need of renovation. Was very disappointed to hear they had closed their swimming pool and Spa which made the hotel attractive. Furniture in rooms are worn out. Beds are clean and comfortable. Bathroom... More

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Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed recently and the location is wonderful. Close to the Quayside and Newcastle arena. On that basis, well worth another visit but I have to say the hotel is tired and in need of some TLC! Staff on reception were excellent and very professional but the professionalism got lost by the time you got to the bar! The restaurant was... More

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Scottish Borders
Top Contributor
182 reviews 182 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This was my first stay at the Copthorne and know the area of the Quayside pretty well. The Copthorne is situated in a great position on the banks of the Tyne and just a couple of mins walk from the Tyne Bridge. This was a last minute booking and having looked at the Copthornes own website did not fancy paying... More

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Oldham, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed with my daughter and a registered blind friend. From checking in to leaving nothing was too much trouble. The staff had fulfilled my online requests when booking so our friend was in an adjoining room. The view from every room on to the Tyne was lovely, the hotel is in a very peaceful situation even though the city centre... More

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Crawley
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ok, so the view is good but you pay for that in having only the tiniest bit of fresh air intake. The A/C is not very effective either. My twin room was clean and comfortable (apart from the heat). BUT ... I wouldn't put this hotel above any of the budget hotels in the area. The hair dryer wouldn't plug... More

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Rugby, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I regularly stay at the Copthorne, but for one trip I had to stay at a different hotel. It's when you do this and then return to the Copthorne you realise how good the service you take for granted really is. It starts off at reception when checking in, to the bar where the staff remember you, through to the... More

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. it's lovely to read what a positive impact our standard of guest service has had on your recent stays with us, as this is the cornerstone of the hotel. The aim is always to ensure that the standard is consistent throughout the guest journey, and I'm delighted that this has proven to consistently be... More

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Yes the Restaurant at the hotel is first rate with very attentive staff and great views out onto the River Tyne. The openess of the reception area and bar are also first rate. Very close to the city night life area.

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you have enjoyed the hotel restaurant and the hotel location during your recent visit. Your positive feedback is much appreciated, and I hope we will have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington, General Manager More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Recieved great service from the friendly bar staff and students of Newcastle College at a work celebration event. Food was outstanding and had an overall great night. Would recommend the Copthorne as an ideal place to hold an event.

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review, following the recent Newcastle College team celebration event, which it was our pleasure to host. I'm delighted that you enjoyed the event, and your recommendation of the hotel to others is much appreciated. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Newcastle upon Tyne, United Kingdom
Top Contributor
53 reviews 53 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed here last month for my husband s niece s wedding what can i say everything was wonderful starting with the upgrade a asked the receptionist if she could up grade us she did this with no extra charge 5th floor executive room very nice the wedding breakfast was exellent from the tomatoe and roasted pepper soup to the roast... More

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay, with particular regard to the high standard of guest service, the quality of bedroom on the 5th floor, and the calibre of food. Great to read that the family wedding was such a success, a pleasure for us to host. I hope we will have the... More

Sowerby Bridge, United Kingdom
Top Contributor
73 reviews 73 reviews
47 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in Dec in an executive room as a birthday treat. We were given a large room on the 4th floor overlooking the Tyne. Whilst the room decor is tired and in need of an update, the room itself was comfortable and the location of the hotel is great. Breakfast both days was very good, as was the... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the bedroom comfort and the hotel location. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

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Additional Information about Copthorne Hotel Newcastle

Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#11 Luxury Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
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