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Copthorne Hotel Newcastle

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The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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Copthorne Hotel Newcastle
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1,255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel does need some tlc. The room was clean and spacious. The bathroom was perfectly fine. We had a room on the top floor, not any more expensive. The view along the river was stunning. The reception staff were great. The bar staff great but the bar is very clinical. It needs a bit of redecoration. Some pictures, or... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay, with particular regard to the cleanliness and spaciousness of your bedroom, the hotel location, and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Hebburn, Tyne & Wear, England
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night, room generously sized, only a double bed in a standard room, comfortable enough, lovely view of the river, well equipped room and friendly, efficient staff. 7.00 pounds to park on site.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the size and comfort of your bedroom, the hotel location, and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Gateshead, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just had an afternoon tea for over 90 people and it was excellent, lovely view from the restaurant, , nothing was too much trouble for the staff, many of our guests were older or had mobility problems but they were looked after well, food was good, scones were delicious, a glass of fizz to start our afternoon and... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent afternoon tea event with us, with particular regard to the hotel location, the quality of food and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington, General Manager More 

Hartlepool, United Kingdom
Level Contributor
93 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The orgional River front Hotel, ideal setting for views over the River and the Bridges and a short stroll into all that Newcastle has to offer. This was once the flagship of Newcastle hotels but felt like nothing has been invested since then - nearly 20 years ago. Staff fantastic, really try hard and are extra Friendly. Hotel light and... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your comments. I'm delighted that you enjoyed your recent stay with us overall, with your positive and constructive feedback noted for review. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Scotland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we were at Hotel for our annual three day convention,first time in this hotel,very impressed by all the staff,from reception to bar and restaurant staff all very friendly and helpful.Room was nice with river view,nice and relaxing to sit and watch the world go by. Breakfast had plenty of variety,something for everyone.Think the staff didn't realise that so many people... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the quality of your bedroom, the hotel location and the standard of breakfast. I hope we may have the pleasure of welcoming you back again next year for your next event in the area.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Let's start with the best part: location: right on river, city centre. Not too close from the high life but not far away either. A walk to the Sage Gateshead was 10 mins. For the basics, the hotel was technically ok. Breakfast was fine: not great but not the worst. Staff had to be alerted to when food ran out.... More 

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments. Sorry to read you had an issue with the TV and wi-fi speed during your stay, but appreciate your positive feedback with regard to the high standard of guest service. Best regards, Ken Ellington, General Manager More 

Travelers are raving about these Newcastle upon Tyne hotels

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a three day convention and the staff were very friendly and accommodating. The parking was free all weekend. The gym although small was handy and meant I could keep up with my schedule whilst away. Our room was clean, large and tidy. With a lovely river view to sit and chill out enjoying. Breakfast was a... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particuar regard to the comfort and cleanliness of your bedroom, the hotel location, the quality of cuisine, and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Carlisle, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A beautiful view over the river from our balcony was the icing on the cake with this lovely hotel. From the moment we arrived until our departure we were treated to pleasant accommodation in a sunny room with comfortable beds, plenty of closet space, a well appointed en suite bathroom and space to fit my wheelchair with ease. The classic... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particuar regard to the comfort of your bedroom, the hotel location, the quality of the restaurant, and the high standard of guest service from our team. I hope we may have the pleasure of welcoming you back again soon. Thanks again. Best regards,... More 

Grantham, United Kingdom
Level Contributor
108 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently located on Quayside making it easy to access from the A1, and within walking distance of the city centre. Parking is in an attached multi-storey charged at £7 a night. Finding a space is not a problem and it does mean access to the hotel is fully undercover. I guess a charge is to be expected... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with your posiitve and constructive feedback noted for review with my team. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

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