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Copthorne Hotel Newcastle

4.0 of 5 The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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Copthorne Hotel Newcastle
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Copthorne Hotel Newcastle
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1,061 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed today NEW via mobile

My company booked me into this hotel - yet through a regular contract, so from that you can usually be assured of a good night. I wasn't disappointed. On both occasions I've stayed here I've arrived before the 2pm checkin (just through train times) and been let into my room straight away. Facilities are great - big, comfy beds, fridges,... More 

Was this review helpful? Yes
tyne & wear
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Attended a Christmas Party Night at the Newcastle Copthorne Hotel, and wanted to share it with everyone. Can highly recommend this venue. sparking wine on arrival, and in a short time we were all seated at our tables. We did not have to pre-order our meals, but a selection from the 3 options were quickly delivered, piping hot from the... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. i'm delighted that you enjoyed your recent Christmas party here at the hotel, with particular regard to the high standard of service, quality of food, musical entertainment on the night, and the calibre of the bedrooms. Your positive feedback and recommendation of the hotel are greatly appreciated, and I hope we will have the... More 

Chester-le-Street, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We held a family get together yesterday at the Copthorne Hotel in Newcastle and it was absolutely brilliant. From first making contact Alison and all of the team were most helpful and we were allocated a private room with Christmas decorations and a tree which we were able to place presents under for the children attending and they were all... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent family Christmas party which was held here, with particular regard to the high standard of service, the quality of food, and value for money. Your recommendation of the hotel is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon. May... More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I organised the Christmas party for all my work colleagues. I would like to say that we all really enjoyed the night, there was positive feedback from everyone in our party. The service and food was spot on and the atmosphere was excellent. We would definitely choose the Copthorne again, it was certainly value for money.

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent Christmas party night which was held here, with particular regard to the high standard of service, quality of food and value for money. I hope we will have the pleasure of welcoming you back again soon, and wish you all the best for the festive season. Best... More 

Liverpool
Contributor
16 reviews 16 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Business trip, just one night, easy to find and car parking very good, got a good rate which included free internet and car parking also breakfast ,best shopping around. A couple of minutes walk into the city centre, Hotel on the river front,great views. Stayed mid week, would be a very busy place at weekends!!. Rooms clean but a bit... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm glad that you enjoyed your recent stay with us, with particular regard to the hotel location, the quality of breakfast, and the bedroom cleanliness. All bedrooms will have new curtains, lamps, tub chairs and desk chairs in place by 31 January 2015. I hope we will have the pleasure of welcoming you back... More 

Blace, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Room 420. Large room with great river view. Very close to bridge with small noisy trains crossing-over until 01:00... Stayed 3 nights. Night 1 not much sleep due to room being very cold. Complained. Next evening small portable radiator in centre of room. Night 2 TV didn't work. Complained. Next evening it was working. Free internet but need to ask... More 

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Sorry to read that your perception of your stay has been a disappointing one, and that you felt the need to rate the hotel at such a level. Your review is by no means reflective of the normal standards in place here. All bedrooms will have new curtains, lamps, desk chairs and tub chairs in place by 31 January 2015.... More 

Washington, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Copthorne Hotel is a hotel in a great location for city center shopping or partying. I booked a room to enjoy a night out with friends without having to worry about getting home and I was fairly pleased with the deal I got through hotels.com. I could have paid £65 up front, but I opted to pay £89 for... More 

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments, with your constructive feedback noted for further review with my management team. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Peterborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, with stunning views. Within walking distance of lots of bars, restaurants etc. check out my review on the House of Tides, over the road. Very clean hotel, friendly staff and breakfast was excellent. Not great products in the bathroom and had to get another towel from the wardrobe, as not enough in the bathroom. Short supply of available... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your positive and constructive review. I'm glad that you enjoyed your recent stay overall, with particular regard to the hotel location, the cleanliness of your bedroom, the quality of breakfast and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Northwich, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

great staff throughout the hotel and nothing was too much trouble. nice breakfast buffet. just a bit of a pain to get in an out of the city centre at peak times but well worth the extra 10 minute hassle as the hotel is great

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service and the quality of breakfast. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Lisburn, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

clean tidy hotel room, very friendly reception staff and very good barman working on the saturday night we stayed, rooms are a a bit dated but very spacious with a great view overlooking the tyne river, however the free wifi was useless... this wasn't a major problem for us but it's an issue the hotel should address, would definitely stay... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team, the cleanliness and spaciousness of your bedroom, and the hotel location overlooking the river Tyne. The bedroms are being upgraded as we speak with new curtains, new lamps, new desk... More 

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Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#13 Luxury Hotel in Newcastle upon Tyne

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