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All 77 Newcastle upon Tyne hotels

Copthorne Hotel Newcastle

4.0 of 5 Hotel   |   The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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A recent review
5 of 5 stars reviewed yesterday
Gill12013 York, United Kingdom
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958 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cheshire, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed today NEW

Very tired hotel. We were given a suite (room129), had a view over the river - and the metro on both sides every few minutes from 6am so no chance of missing breakfast! Had to do a limbo dance to use the shower and bend double to use the hair dryer and look into the mirror over the desk at... More

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York, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights on weekend break. A lovely big room overlooking the river. Room was very clean, staff very friendly. Easy access to quayside and local attractions. Bus stop near by. Walk up step hill into city centre and shops.

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location overlooking the river Tyne, the size and cleanliness of your bedroom, and the high standard of guest service. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again... More

Dorking, England, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed in this hotel on the 15th of September 2014 for one night, and in hindsight should have stayed here longer. First impressions of the car park and the lift to the reception area weren't good, I know it's just a car park, but it was showing its age (as was the lift) however, that all... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location overlooking the river Tyne, the cleanliness of your bedroom, and the high standard of guest service (particularly on check-in). Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back... More

Gravesend, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

very clean comfy well equipt rooms, lovely beds, bathrooms need up dating, shower curtain smelled dirty. lovely dinning room with excellent service, bar prices are very high in my opinion. good location, rooms overlooking the Tyne but the constant noise kept me awake. broadband very slow, overall a pleasant stay and would stay again.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location overlooking the river Tyne, the quality of the hotel restaurant, and the comfort of your bedroom. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon. Best... More

Folkestone, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed here and just returned home, for a weeks business.lovely hotel, great central location! tried the bar menu, main resturant and room service several times and the food was amazing, good service at breakfast too, lots of choice, very clean nice hotel and would recommend, shame the pool isnt open any longer but 5/5 for the stay blond girl on... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location overlooking the river Tyne, the quality of food, the hotel cleanliness, and the high standard of guest service. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again... More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It was being "done up" when I was there, including a huge berry picker in the foyer which was cornered off. The corridor was also half painted so it was messy & smelly. I also had a room near the railway bridge, which isn't the best location despite the nice river view. This used to be my hotel of choice... More

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review from your stay back in January. The redecoration works which were underway at the time, as part of our ongoing upgrading programme, are long since concluded. I hope you may consider staying again in the future. Best regards, Ken Ellington, General Manager More

Kingwood, Texas
1 review
4 of 5 stars Reviewed 1 week ago

We had a splendid return visit to the North East of England, we grew up there, thanks on a large extent to the quality of the service and friendship we experienced from the staff at the Copthorne Hotel Newcastle. On arrival, Reception quickly had a room readied for us--we arrived at 9-00am after a 15 hour journey from the USA-... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us whilst visiting the North East, with particular regard to the high standard of guest service throughout. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Leicestershire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed the Saturday night for an event on the Sunday that I and a friend organised. Great, helpful staff, always ready with a smile. Great room overlooking the river. Very nice function room, well prepared and on time and our every need met or exceeded. Nice breakfast. A few issues. Internet speed was 0.5Mb down and 0.2Mb up and only... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel, with particular regard to the high standard of guest service. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Barrow-in-Furness, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been staying at the copthorne three nights mid week every week since July. I must say the staff here are the copthornes biggest asset. Reception, dinner, breakfast and cleaners. They are all lovely people and very welcoming. As for the hotel. Bit disappointing there is a pool but it has been closed and don't be miss guided by... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your positive review. I'm glad that you are continuing to enjoy your regular stays with us, with your constructive feedback noted for review. We are about to commence the next phase of our bedroom refurbishment project. The hotel team are by far the biggest asset of the hotel, and your great feedback on this area is much... More

Beverley, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice helpful polite staff. Good breakfast. Booked here as all the premier inns were full. The area around the hotel is a bit scruffy but it has a car parking facility which is a great benefit. Room was clean with a quayside view. Ideal for a one night stay for business etc but a little dated and not really one... More

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm glad that you enjoyed your recent stay with us, with particular regard to the bedroom cleanliness, the view over the river Tyne, the quality of breakfast, and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

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Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne

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