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Copthorne Hotel Newcastle

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The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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1 room 1 adult
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Copthorne Hotel Newcastle
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1,413 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for a two night business trip in February 2016. Paid for in advance by my company. I had one evening meal which I paid for on my debit card. I returned home and the following day my online banking had three pending transactions of £148 each taken by the copthorne hotel Newcastle. Therefore they have £450 without authorisation. I... More 

Helpful?
1 Thank Karl S
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Review content disputed. More 

Leeds
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was not very easy to get to on foot from the train station. The staff were friendly and helpful, guest room and especially the bathroom were quite dated but clean. Great breakfast. Overall not bad value for money.

Helpful?
Thank Briardene99
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments. Best regards, Ken Ellington, General Manager More 

NORTHERN IRELAND
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The room was lovely beds were really comfortable you had tv and small fridge and air conditing view overlooked the Quayside a couple of minutes walk to Witherspoons and 5mins walk up to all shopping centres and breakfast was great had a wonderful time and staff were fantasic would highly recomend it i will be nack to stay in it

Helpful?
Thank 191ANNE
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review, with your feedback noted for review with my team. I'm glad that you enjoyed your recent stay with us, and really appreciate your recommendation of the hotel. I hope we may have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington, General Manager More 

Darlington, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Copthorne Hotel recently for a weekend overnight stay. We had booked a Connoisseur room with a third party website and requested a double room. On arrival we were given a twin room and when we queried this with reception we were told that any requests made when booking with third party agents were not guaranteed and the... More 

Helpful?
3 Thank Beats86
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your constructive review, with your feedback noted. Investment is ongoing at the hotel, and has been for the past few years, with a lot of new items going into the bedrooms (eg. carpets, beds, curtains, furniture, and TV's). I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arriving this hotel looks very nice .. Reception was very nice and staff where very friendly Rooms where ready when we arrived very surprised as usually you have to wait till 2pm Rooms are big view over the river Tyne ... Double bed but you could have king size instead clean but bit dated bathrooms need tlc we had... More 

Helpful?
1 Thank Kim R
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review, with your feedback noted for review with my team. I'm glad that you enjoyed your recent stay with us, and hope we may have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington, General Manager More 

Selby, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stated here for the first time on 5th, this hotel is in a great position if your looking for stag, hen dues also if your just staying with families, it's situated 5 minute walk from all the bars and restaurants and very good value for money, only down point is the rooms are a little dated but for what... More 

Helpful?
Thank Christopher P
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm glad that you enjoyed your recent stay with us, and hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

London, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel has so much going for it but it just lacks investment. The only reason I didn't give a rating of 2 is because of the staff and ultimately that is what makes this place nice to visit. The staff are always friendly and happy to help and listen to concerns as I did voice them on my departure... More 

Helpful?
1 Thank barefoot82
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your constructive review, with your feedback noted. Investment is ongoing at the hotel, and has been for the past few years, with a lot of new items going into the bedrooms (eg. carpets, beds, curtains, furniture, and TV's). I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

Bristol, United Kingdom
Level Contributor
92 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location by the river but it's all looking a bit tired now. The hotel is down by the river which has many bridges including a railway bridge just next door so good views but a bit noisy. The staff are very friendly.

Helpful?
1 Thank wrighty2012
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm glad that you enjoyed your recent stay with us, and hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a 2 night stay 23 & 24 January to see Hairspray at the Theatre Royal. Lovely spacious comfortable room with fabulous view over the River Tyne and it's many bridges. Friendly professional welcome and great service all round including a complimentary drinks voucher. Ample secure parking with the added bonus of a current special offer which meant parking was... More 

Helpful?
4 Thank Janice H
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, in particular the high standard of guest service, the comfort of your bedroom, the secure on-site car parking and the hotel location. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks again.... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Myself and five friends enjoyed a great two nights at the Copthorne from22-24th Jan 2016. Everybody was so friendly & welcoming. From Rachel, Amy & Taz on the front desk to Edna in housekeeping (who efficiently posted my trainers back to me after I'd stupidly left in the room!) Can't wait for our next visit to Newcastle & hopefully the... More 

Helpful?
2 Thank A TripAdvisor Member
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, in particular the high standard of guest service from the hotel team. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington, General Manager More 

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