We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel Newcastle

Hotel website
Hotel deals
The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Copthorne Hotel Newcastle
Professional photos View all
Browse nearby
Copthorne Hotel Newcastle
Write a Review

1,171 reviews from our community

Traveler rating
    256
    376
    302
    169
    68
See reviews for
105
402
57
308
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
  • All months
    (1171)
  • Mar-May only
    (279)
  • Jun-Aug only
    (279)
  • Sep-Nov only
    (295)
  • Dec-Feb only
    (318)
All months
Greater London, United Kingdom
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Copthorne for two nights, and it was fine. One of the elevators was broken, and I think the room was starting to feel a little tired, but it was very clean, comfortable bed and well located for my needs. The breakfast was nice as well.

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your positive review. I'm glad that you enjoyed your stay overall, with particular regard to the cleanliness and comfort of your bedroom, and the quality of breakfast. The out of action guest lift is due for repair in the next fortnight, having had to have a specialist part manufactured on the continent. I hope we may have... More 

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Great views of the Tyne. The staff are all very friendly and helpful. Bedrooms are very comfortable and quiet, but the decor is rather dated. The cooked breakfast was very disappointing as the food was luke warm and the orange juice was so diluted it had no flavour.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. I'm glad that you enjoyed your stay overall, with particular regard to the high standard of guest service from the hotel team, and the comfort of your bedroom. Your constructive feedback has been noted for review. Best regards, Ken Ellington, General Manager More 

Harrogate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed at The Copthorne Hotel Newcastle Upon Tyne for the second time , and I am really suprised at negative reviews for this hotel, the rooms have the fantastic view of the tyne, spacious fantastic double bed very comfy, spotlessly clean, bright and overall just a fab room, staff very helpful and cheery , and we will be back again,... More 

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort and cleanliness of your bedroom, the high standard of guest service, the hotel location overlooking the river Tyne, and the quality of breakfast. Your positive and balanced feedback is greatly appreciated, and I hope we may have the... More 

Newcastle upon Tyne, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had our Institutes annual dinner here and the event was fabulous. The staff were very friendly and efficient. The food, which bearing in mind was massed produced for 80 guest was first rate. Very tasty well presented and hot. The Restaurant was in a lovely location looking out on the quayside with the bridges lit up. Overall a very... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review following your recent corporate dinner held here. I'm delighted that you enjoyed the event, with particular regard to the high standard of guest service, the quality of food, and the hotel location overlooking the river Tyne. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back... More 

whitley bay
Top Contributor
65 reviews 65 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

A living social deal ,basic sandwich fillings ,tuna ,cheese ,ham egg and cress not exciting .Small cakes ok plain scone with jam and cream ok .The plus is the view ,overlooking the river .The staff were friendly,I was told I must take a paper copy of voucher by a staff member ,but people were showing smart phones so that needs... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your feedback. Best regards, Ken Ellington, General Manager More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at the copthorne about 9 years ago and it was somewhat of a luxury hotel back then, not so much these days. The whole place needs refurbished it's all very dated, rooms aren't to bad but for the price I paid I expected more to be honest,

Was this review helpful? Yes 1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Sorry to read that you were disappointed with your stay (it does not mention how recently), through your personal perception of the physical standard of the hotel. We have an ongoing refurbishment programme in place, with this year alone so far seeing new curtains, desk chairs, tub chairs and lamps going into all bedrooms, new exterior furniture, and a newly... More 

Middlesbrough, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed at the Copthorn on Saturday 5th of April (the Easter Weekend). I was recommended to stay at the hotel by a colleague from work. It’s not very often me and my mam get to go on weekend breaks, so I was willing to spend a little bit extra to make it extra special. Well what a huge disappointment... More 

Was this review helpful? Yes 2
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Sorry to read that you were disappointed with your recent stay, and that you felt the requirement to rate the hotel at such a level, largely down to your personal perception of the bedroom decor. The hotel refurbishment programme has been well underway for the past couple of years, with new carpets, beds, curtains, tub chairs, desk chairs, lamps and... More 

Tampere, Finland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was a pleasant surprise. Rooms have wallsized windows giving stunning, unobstructed view to river Tyne. Breakfast buffet is good, including bacon, egg, sausages, tomatoes and black pudding among other delicious items. Hotel is only 20 minute walk from Newcastle's Central railwaystation (~1,2 km) but the height difference is noticeable.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location overlooking the river Tyne (all our bedrooms have this view), and the high quality of breakfast. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the weekend we went shopping and eating and drinking. All close to the hotel within walking distance. The receptionist was really polite and checked us in as we arrived at 12.30 which was a bonus. Parking was onsite and a good price £7 for our stay. Breakfast was good with a fair selection they brought you... More 

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the reception team, the great value overnight secure car parking, the calibre of breakfast and the cleanliness of your bedroom. I hope we may have the pleasure of welcoming you back again soon.... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just had my 50th birthday party there and the staff were amazing - so helpful. From booking the place to the night of the event it was clear that it's professionally run and on the evening when setting up the room they even had a guy that could only be described as a party manager.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent special event which was held here, with particular regard to the high standard of guest service, and the quality of pre-organisation up to the operational running on the day. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

202 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (168)
Viewed
View from room (18)
Viewed
Room/suite (62)
Viewed
Dining (7)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (12)
Viewed
Pool/beach area (2)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Pool/beach area (3)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question