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The Vermont Hotel

Certificate of Excellence
Castle Garth, Newcastle upon Tyne NE1 1RQ, England
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The Vermont Hotel
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Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
alistair2020 lancashire
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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lancashire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night 26/7. Very nice hotel ideally situated in centre - lovely spacious room which was clean and well maintained. Lovely breakfast included in price. No problem parking on site. Would definitely return if visiting Newcastle again.

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Morpeth, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

The staff here are excellent, friendly and helpful. Special praise/thanks to the Concierge car parking service. I had a great nights sleep and one of the best breakfasts ever. I could see the railway lines from my window but could hardly hear anything even with the window slightly open.

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Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel due to its location, which is perfect and in the heart of the quayside, arrived at hotel at 12 noon to find there was no parking spaces available, so we payed 6 quid just at the side of the hotel for 4 hours, ounces checked in which was fast and professional, we spoke with congierge who... More 

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Peterborough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This must be one of the best hotels in the UK no mind just in the North East! The folk who work here are an excellent team. That includes the porters, front of house, bar and restaurant. A visit here will always be memorable - for the right reasons!

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Luton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 5 nights in business and have to say I have nothing but praise for the Vermont. Every time my colleagues and I entered the hotel we received a warm welcome as soon as we entered. All members of staff I came into contact with were friendly, helpful and efficient. The room itself was of the highest... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned home from the best Afternoon Tea with Dave and Colin. Booked originally for just Dave and myself then added our friend Colin. Really surprised as when we arrived we were asked if we would like Tea served first, and we had a choice of Afternoon Tea (a more varied selection than normal ) and the gentleman were asked... More 

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ShadiaHernandez, General Manager at The Vermont Hotel, responded to this review

Thank you Sue G for taking the time to leave your wonderful feedback, following your recent visit to The Vermont Hotel. Your comments have been passed on to the chef and our restaurant team, and behalf of everyone here at The Vermont I hope to welcome you again soon. More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We stayed in a junior suite which was very well equipped, clean and spacious. The staff could not do enough for all their guests, the bar/restaurant was very welcoming with the friendly staff and ambience, we would not hesitate in staying at the Vermont again.

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Newcastle upon Tyne, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly the receptionist tried to charge my card for expenditure that I had not yet incurred as some hotels do, when I refused to allow this she said they would lock the mini bar in the room, which they did. on checking out the same girl said did you have anything from the mini bar !!! The rooms are small... More 

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ShadiaHernandez, General Manager at The Vermont Hotel, responded to this review

Thank you very much for taking the time to review The Vermont Hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Following your comments, we have updated contacted all booking websites to ensure that future travellers know that while remarkable hospitality, service... More 

Newcastle, England, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We went here for a birthday treat, two of us. The waiter was very pleasant and the sandwiches were delicious. We had a few issues with the service, such as lack of cuttlery and the thickness of the crockery, which were disappointing for such a well reviewed establishment. We discussed the issues with the duty manager and I am sure... More 

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St Helens, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

first saw hotel on Booking.com £233 for a two night stay room only...went to Superbreak £258 BB and 1st night evening meal......on arrival met by concierge Chris very helpful....shown us hotel and mentioned amenities also took us outside to point out attractions ie shopping,eating,drinking.Checked in room very nice great view of Tyne Bridge and Millenium Bridge.Went for Evening meal and... More 

Was this review helpful? Yes 1
ShadiaHernandez, General Manager at The Vermont Hotel, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank... More 

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