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Britannia Hotel Newcastle Airport


Britannia Hotel Newcastle Airport
Hotel class 3 of 5
Ponteland | Woolsington, Newcastle upon Tyne NE13 8DJ, England
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Traveler Reviews

63% Do not recommend
2.5 of 5 stars 53 reviews
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By trip type
All (53)
[ Date ] [ Rating ]
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3 of 5 stars
heb22 1 contribution
UK
Jun 26, 2009 | Trip type: Couples

I had read lots of reviews on this website before my stay, and so I was concerned about the cleanliness and the quality of the food even before I arrived. However, my fears proved to be unfounded. In my opinion, most of the people who are complaining here are forgetting that this is a three star hotel. If you want... more

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3 of 5 stars
BengalCatMom 43 contributions
Northern Virginia
May 19, 2009 | Trip type: Couples

It was a decent place to stay. Walking distance to the airport. However, there is nothing to do around the hotel. Take the metro train to Newcastle proper in the airport. Service could be better. more

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4 of 5 stars
JO.S 3 contributions
Sunderland England
May 19, 2009 | Trip type: Couples

After reading some of the reviews on here I was dreading our 1 night stay before our long haul flight, but had already booked before reading them. All I can say is, I think we stayed at a different hotel!!!! My main concern was cleanliness, and I have got to say it was spotlessly clean. Beautiful white sheets, spotlessly clean... more

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4 of 5 stars
RobCountyDurham 1 contribution
County Durham
May 12, 2009 | Trip type: Couples

Stayed here for one night before our long haul flight the next day. Nice clean double room, receptionist very friendly and chatty. Booked breakfast for £5. Had a couple of drinks in bar where the staff were also friendly. Had early check in then went back for a lovely buffet breakfast with plenty to choose from. Will have no hesitation... more

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4 of 5 stars
bernilicious 1 contribution
sheffield
May 4, 2009 | Trip type: Couples

i booked this hotel as my partner was flying into newcastle from australia and it was in a perfect location straight across the airport car park. the staff were fantastic from start to finish they let me check in early as i was traveling up from sheffield by train and let us have a late check out due to my... more

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1 of 5 stars
BandBStranraer 3 contributions
stranraer
May 1, 2009 | Trip type: Couples

We have used this hotel before on a number of occasions when flying out of Newcastle airport because the parking has always been hassle free. Being so close to the airport meant we didn't have to wait around for transfers which is something we like to avoid. As an overnight stay it has always been adequate but our most recent... more

SHOCKED
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1 of 5 stars
JSmith75 19 contributions
West Sussex, UK
Apr 23, 2009 | Trip type: Family

Booked two rooms a twin and double for one night. I had low expectations having read the reviews but thought it would be fine for one night as had managed to get a very cheap rate. My low expectations were not met and I am shocked that this place is called a 'hotel' when the standard and quality of the... more

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1 of 5 stars
YorkshireScrutineer 3 contributions
Yorkshire
Apr 13, 2009 | Trip type: Family
1/1 found this review helpful

The hotel is well placed for the airport and convenient for airport parking, but the rooms are really foul. The hotel has a ghastly B and B odeour combined with a pungent smell of damp. In the room itself, the carpets were stained and there was a thin blanket of dust across all surfaces. The bedding was clean, but smelt... more

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3 of 5 stars
ScottishlassAlice 16 contributions
Scottish lass
Apr 13, 2009 | Trip type: Couples

As our flight was departing early in the morning we decided to stay overnight at this hotel ( we have stayed here before for the same reason ) When we booked in we were allocated a room on the first floor and it was clean, comfortable and more than adequate for our needs. We declined breakfast as we were checking... more

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1 of 5 stars
Donkleywood 15 contributions
Newcastle
Feb 27, 2009 | Trip type: Family
1/1 found this review helpful

We had booked 2 rooms and 10 days car parking at the Britannia for the night before our flight. Although they had been booked for several weeks the hotel phoned with less than 24hrs notice and cancelled our bookings but offered no explination. They did have the good grace to honor their car parking part of the agreement. We did... more

Management response from
B_Public_Relations, Public Relations Manager

Thank you for your review. We are most concerned regarding your comments and would like the opportunity to investigate these further. In order to locate your individual reservation can you please contact us directly (or via Trip Advisor) with your personal details and any reservation numbers you may have. Feedback is important to us as we use it to further...

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Britannia Hotel Newcastle Airport Address

Ponteland | Woolsington, Newcastle upon Tyne NE13 8DJ, England
Newcastle upon Tyne Hotels Britannia Hotel Newcastle Airport
2.5/5.0
53