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All 77 Newcastle upon Tyne hotels

Novotel Newcastle Airport

3.0 of 5 Hotel   |   Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
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A recent review
5 of 5 stars reviewed 2 days ago
Jim H Lincolnshire, United Kingdom
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661 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lincolnshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel several times over recent years, and always go back. The rooms are clean, comfortable and functional. Also the recent upgrading of the en-suite bathrooms has made a big difference to your stay. The breakfast is good quality, and there is plenty to eat. My only criticism is the £5 charge to park your car... More

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here as had a park and fly deal via the travel agents, we arrived on the Friday afternoon as had an early flight on the Saturday, we thought we would get more sleep than travelling directly from home how wrong we were as we heard nothing but screaming and noise all night long, in the morning feeling more tired... More

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Dumfries, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel the night before i flew from Newcastle a couple of weeks ago. I thought it was lovely, very welcoming, warm feeling inside, quick and easy check in, is what you need after a couple of hours travel. Room was lovely it was me and my friend travelling and we had a double bed and apull... More

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sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson] " More

Brighton, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here as it was close to the airport and was getting a late flight in from heathrow. The hotel is clean and the staff are friendly. The rooms are ok but need updating as they are a bit outdated and tired. Value wise it was very cheap to stay here but it is not close to the city... More

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sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Many thanks for your kind review. I am glad my team made your stay enjoyable. I also thank you for hte feedback on the lift, which unfortunately has been waiting for specific part -repairs. I am really sorry that this was not fully operational. Hope to welcome you back soon. [General Manager Sheena Hodgson] " More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spent two days at this hotel. Large and comfortable room. Can't fault the food in either the bar or the restaurant, especially the three egg omelette!! Please try one! The staff were very friendly from the chamber maids, to the chef to the reception staff. Will visit again :)

Was this review helpful? Yes 1
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [General Manager Sheena Hodgson ) " More

Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As part of our stay we needed to have a late breakfast on the Saturday morning and were delighted to read in the booklet supplied in the room that it was being served up to 11:00 in the restaurant and even 12:00 as part of room service. You can imagine our disappointment therefore when we eventually discovered that these times... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, [General Manager Sheena Hodgson] " More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed for the weekend as was running in the Great North Run. I found the hotel staff pleasant and helpful and the hotel was very clean. Rooms are basic but for the price I think very reasonable Breakfast was a bit chaotic on Sunday morning as a result of the GNR. It was not overly busy but was a... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us and indeed I am grateful for the constructive comments which you have provided. See you on your next trip hopefully! Kind regards, [General Manager Sheena Hodgson ) " More

Norwich, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights when visiting Newcastle for a wedding and had a lovely time. Room was very clean and quiet, staff were very friendly and helpful, and the food at both breakfast and dinner was great quality and plentiful.

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson ) " More

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Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel

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