We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Newcastle Airport

3.0 of 5
Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Hotel amenities
Novotel Newcastle Airport
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

353 reviews from our community

Traveler rating
    87
    161
    62
    28
    15
See reviews for
Families
100
 
Couples
98
 
Solo
44
 
Business
78
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Coventry
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 9, 2013

A good hotel as far as Novotel standards go, staff were excellent, cleanliness very good & has a great night's sleep. The only thing holding it back is the cost of food in the restaurant & the quality of the food. I Find most Novotels to be the same, the food is very expensive for what it is. Other than... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

sha909, General Manager at Novotel Newcastle Airport, responded to this review
May 13, 2013

"Many thanks for your kind review. I am glad my team made your stay enjoyable. [General Manager Sheena Hodgson] " More

Huddersfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013

We had an overnight stay with business the following day in Newcastle. It is ideally situated just off the A1 and as we arrived late in the evening literally used the hotel for a pit stop. Considering the proximity of the A1 there was no noise and we had an excellent sleep. We did not have a breakfast the following... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
May 13, 2013

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson] " More

Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 7, 2013

Nicely laid out hotel, clean, pleasant and helpful staff. Restaurant has good service and food. Breakfast well stocked & nice. Rooms are large and comfortable. I had no noise at all despite being opposite the service lifts. The only complaint is the car parking system which I've seen people comment about. The guy in front of me trying to get... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
May 13, 2013

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson] " More

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed May 5, 2013

We stayed at the Novotel Newcastle Airport as we were visiting Newcastle for the weekend. I think being an Airport hotel the majority of the guests perhaps use the conference facilities and of course for the airport. As we did not fit into this catergory I feel we were treated with not the same level of customer service. We were... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
May 7, 2013

"I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on [0191 2140303 ] to discuss this further. Kind regards, [General Manager Sheena Hodgson] " More

A TripAdvisor Member
5 of 5 stars Reviewed April 29, 2013

We used this hotel for an overnight before a very early flight from Newcastle Airport. The shuttle bus was very convenient as only my husband was flying - I was able to have a long lie and a leisurely breakfast, which was excellent value, before driving home. Staff were very pleasant and most helpful. Bed was really comfortable with crisp,... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

sha909, General Manager at Novotel Newcastle Airport, responded to this review
May 7, 2013

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson] " More

Kirkcudbright, United Kingdom
1 review
3 of 5 stars Reviewed April 24, 2013

Good proximity to airport. Friendly staff in the restaurant. The food was adequate. Interconnecting rooms very helpful. It was easy to book. Some areas of the hotel needed refurbishment but there was scaffolding so perhaps this is underway.

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
April 29, 2013

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson] " More

la truchere
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2013

Thoroughly satisfactory in respect of accommodations, facilities and services. Reasonable walking distance to Metro with transport service to city centre. Exceptional attentiveness and responsiveness of staff distinguish this hotel and encourage return.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

sha909, General Manager at Novotel Newcastle Airport, responded to this review
April 29, 2013

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson] " More

Redcar, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 14, 2013

I stayed at this hotel with my two children aged 8 and 13. On arrival the hotel lobby is very impressive, clean and staff friendly and helpful. Breakfast was just £8.50 for myself and the children were free which is excellent value and it was delicious. The pool is small but very nice and great for the kids, the rooms... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
April 16, 2013

"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [Sheena Hodgson General Manager ] " More

REDCAR
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2013

My wife and I have stayed at the Novotel a couple of times as we fly out from Newcastle Airport which is about 3 miles away from the hotel. The check in was quick with no trouble at all, I booked our room on the Laterooms website and you get an excellent discount if you plan to book early and... More

Was this review helpful? Yes 1
sha909, General Manager at Novotel Newcastle Airport, responded to this review
April 29, 2013

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson] " More

Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 13, 2013

Booked this hotel using park and stay cost about £100 for 10 days parking and 1 night stay which we did on our return to the UK. The service is superb upon arrival a taxi was booked to take us to the airport, on return we went to the taxi desk in the airport who sorted us out in no... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
April 16, 2013

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We do offer some great deals in the fully inclusive parking ackages. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson) " More

Euro Hostel Newcastle
Great value on a similar hotel
Newcastle upon Tyne, Tyne and Wear
4 of 5 stars 122 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Newcastle upon Tyne
Family-friendly
Jesmond Dene House
Jesmond Dene House 4.5 of 5 stars 387 reviews
Romantic
Malmaison Newcastle
Malmaison Newcastle 4.0 of 5 stars 611 reviews
Luxury
Copthorne Hotel Newcastle
Copthorne Hotel Newcastle 3.0 of 5 stars 609 reviews
Good for business
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastl... 4.5 of 5 stars 281 reviews
Show Prices ABS:HotelCheckRates-d582863?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d210722?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192884?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2299046?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Newcastle upon Tyne hotels
Newcastle Marriott Hotel Gosfort... 4.0 of 5 stars 316 reviews DoubleTree by Hilton Hotel Newca... 4.5 of 5 stars 332 reviews Holiday Inn Newcastle Upon Tyne 3.5 of 5 stars 255 reviews Premier Inn Newcastle Airport 4.5 of 5 stars 383 reviews
Show Prices ABS:HotelCheckRates-d198903?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2414542?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d198902?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d571480?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 81 hotels in Newcastle upon Tyne, ranked by popularity

Been to Novotel Newcastle Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Newcastle Airport

Also Known As:
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Novotel Newcastle
Newcastle Upon Tyne Novotel
Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Newcastle upon Tyne
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Orbitz, Tingo, Venere and HotelsClick so you can book your Novotel Newcastle Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel Newcastle Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Newcastle Airport
Enter dates & see best prices* (from our partners)
Show Prices