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Novotel Newcastle Airport

3.0 of 5 Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
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Novotel Newcastle Airport
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Novotel Newcastle Airport
Novotel Newcastle Airport
Novotel Newcastle Airport
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739 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed overnight on sunday. Breakfast was poor. Although there was a good choice it had obviously been stood there a long time, and was inedible, then just as I finished they bought all fresh cooked food out. Did not notice the parking was extra, was not told this on arrival although as you entered the car park there was a... More 

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Nottingham, United Kingdom
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

room was clean and spacious, £13 for a continental breakfast was excessive £12 for parking over two days wasn't nice wifi was quick to begin with but by the end of our stay it was very slow there is a toby carvery over the road which offers great value

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Milton Keynes
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff welcoming and friendly, check in swift. Rooms modern, clean, spacious and well equipped. Beds very comfortable. Stayed here for one night at a rate of £35 (Excellent value) People have mentioned about the car park charge, yes its £6 but that is very reasonable for 24 hours; we parked right by the entrance. Free wifi which was fast and... More 

Was this review helpful? Yes 2
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson ) " More 

Llandrindod Wells, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Very convenient hotel, It has a large car park, with a parking rate of £6.00 for guests. The reception is airy with welcoming and well trained staff who appreciate your custom, the rooms are spacious and comfortable, although the heating is adjustable by thermostat it did not seem overly efficient. The bathroom had a bath and shower with complimentary good... More 

Was this review helpful? Yes 1
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson ) " More 

Castle Douglas, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here New year's eve,as had early flight in morning,but woken to people arguing at 1-30 until about 3-00am .I did say to receptionist in morning,but not even an apology or smile!!! But on other hand rest of staff really nice and friendly,especially the barmaid that was on night before.Also hotel and room lovely and clean .so would return and... More 

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your feedback. We treat all of our comments with the utmost seriousness and we have now investigated this matter thoroughy. Apologies fo rht edisturbance you encountered. Kind regards, [General Manager Sheena Hodgosn ] " More 

Whitehaven, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel room clean and comfortable. Everything you would normally expect. Located in good area, easy to find and easy access to retail park and city centre. Staff very welcoming and helpful. We have stayed here several times, went to races one day and shopping trip the next. Toby Carvery close by if required. Breakfast very nice in hotel - good... More 

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson ) " More 

liverpool
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have just stayed for one night at the Novotel, Newcastle airport, so cant give you an in-depth report on every aspect, but overall it was pretty good. Location - excellent, just off the A1 look and feel - decent and modern staff - friendly and helpful parking - rip off had to pay £6 for the delight. (empty car... More 

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. Just a tip on the breakfast price - if you book on line at accor.com, pre-book your breakfast at the reduced rate of £7.95 - almost half price. I look forward to seeing you again in the near future. Kind regards, [General... More 

London, United Kingdom
Top Contributor
124 reviews 124 reviews
46 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights on a recent work trip. The hotel is a 10-15 minute walk through a retail park from the Metro station, which links to the airport (c. 15 minutes) and downtown (c. 25 minutes). The hotel itself was standard and met the brief - comfortable bed, in room water, tea and coffee, decent shower, etc.... More 

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, [General Manager Sheena Hodgson] " More 

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Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Priceline, Hotels.com, Despegar.com, getaroom.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Novotel Newcastle Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel
Hotel Style:
#7 Best Value Hotel in Newcastle upon Tyne

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