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All 79 Newcastle upon Tyne hotels

Novotel Newcastle Airport

3.0 of 5 Hotel   |   Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
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Novotel Newcastle Airport

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72%
Certificate of Excellence 2013
A recent review
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552 people have reviewed this hotel

Traveler rating
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    260
    101
    39
    21
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172
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Edinburgh, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our recent stay. Service was very good, rooms clean and freshly decorated. We had rooms 125 and 127. However room 125 which my wife and I were in smelled very strongly of tobacco smoke which remained noticeable the following morning. Fortunately our daughters' room (127) was not affected. I assume the hotel has a no smoking policy -... More

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East Kilbride, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here last week with my wife and kids to use the facilities at the northumbria flying school. Have stayed in Novotel's before so knew what to expect but had everything I had expected. Customer service at the front desk was very good and the rooms were comfortable and clean. Booked mine with breakfast included and the variety was very... More

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Ponteland, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lovely relaxed hotel. Room was very large and comfortable. Staff are wonderful and cater for every need. Great pool and sauna along with fitness facilities.Perfect hotel for airport - provide taxis to airport and have flight departures board in reception so you can see your flight details and leave when you need too. Less than 5 mins to Newcastle Airport.... More

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Birmingham
Contributor
19 reviews 19 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a long weekend in April 2014. The Hotel itself is nice and clean with good standard rooms with execellent bathrooms. The Hotel is close to the Airport and City Centre. I would highly recommend the buffet breakfast which is fairly pricey at £13.95 each but well worth it. There is also free wifi at reception. Swimming... More

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Reading, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Arrived and were told that that we have a free upgraded room. Great!!!! Our room was on the third floor, OK as one of the lifts was working and we did not have to walk miles down the corridor to our room. The room was tastefully decorated (in the Novotel style so we felt quite happy). Went down to the... More

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SHodgson, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your feedback and please accept my apologies for the difficulties which you encountered. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, [General Manager Sheena Hodgson] " More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel 3 times after staying to fly out to Spain last year. We found it good for famies and had a good pool to relax in. Good standard of rooms and excellent bathrooms although the doors could do with some sound proofing as we could hear everyone walking past. We didn't have breakfast but used... More

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SHodgson, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us. Our car parking charge is actually separated from the rooms rate to ensure everyone see the best possible value. Also - please look at the great promotional prices for breakfast on Novotel.com, where you will always receive the best rate. See you on your next trip... More

yorkshire
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here on a park and fly rate and were very impressed, we got a private taxi transfer there and back to the airport at no extra cost, the taxi was waiting for us when we got back, no hanging around at all, there is a toby carvery next door which is excellent value.

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SHodgson, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us. Do try our restaurant next time, where we offer contemporary and great value dishes at all times of hte day. See you on your next trip hopefully! Kind regards, [General Manager Sheena Hodgson ) " More

northumberland
2 reviews
2 of 5 stars Reviewed 1 week ago

The star rating would have been higher had it not been for the very poor restaurant service. In March we took advantage of the excellent overnight stay and parking deal. On our arrival and departure the reception staff were friendly, efficient and beyond criticism. However, service in the restaurant was a sorry tale. The menu is not particularly exciting although... More

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SHodgson, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for taking the time to write a review about your recent visit to Novotel Newcastle Aiport and also, the time taken with me after this posting to discuss in detail your comments. I am genuinely very sorry that you have experienced a poor restaurant experience, but equally, | am delighted that you very much enjoyed the other parts... More

Heywood, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have passed this hotel many times while travelling around \Newcastle but had never stayed until last week when I could not get a room at my usual place. The location on the Westlink is absolutely suitable for Newcastle and the Airport. The rooms are well appointed and have a separate WC to the bathroom, speeds things up a bit... More

Was this review helpful? Yes 4
SHodgson, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I also note your comment relating to the car parking charge. This is separate from our main accommodation charge and as such, we believe it represents great value to you. The main Novotel.com website does include the information, and as key partners... More

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Additional Information about Novotel Newcastle Airport

Also Known As:
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Novotel Newcastle
Newcastle Upon Tyne Novotel
Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Newcastle Airport 3*
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
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