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All 77 Newcastle upon Tyne hotels

Holiday Inn Express Newcastle Metro Centre

3.0 of 5 Hotel   |   Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
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A recent review
4 of 5 stars reviewed 2 days ago
golbeyj Brighton
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318 reviews from our community

Traveler rating
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    124
    69
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Brighton
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We use this hotel with the company that I work for. The hotel is located near the metro centre so is not city centre. Its around 12mins in a taxi and cost £15 each way. If you want city centre this may be a bit far out. Its located on a retail park with a couple of other hotels, does... More

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Nottingham, England, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

very easy to find hotel which was about 5-10 mins taxis ride to Newcastle city centre. we booked multiply rooms for our group and were given early check-ins by the very friendly reception staff. hotel rooms are a very good size and are very clean and comfy,we were very happy with all of our rooms. plenty of things to do... More

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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel twice while visiting Newcastle for a shopping trip and were happy with both stays. The hotel is great value for money, really good quality for how little money you pay. Rooms are clean and spacious for a few nights stay. Staff are helpful and friendly. The hotel is only a 5 minute walk from... More

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NCL / KUL
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had to check out of the hotel we were staying in in Whickham for one night as it was fully booked for a wedding. Our first choice hotel which is located a stone's throw from the Metro Centre was full for that weekend too. Rather than venturing further away (we were in this part of Newcastle solely for the... More

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Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Jacqqq Thankyou for posting a review of your recent stay at Holiday Inn Express Newcastle Metrocentre. We are sorry you didn't feel that you got the best value for money. Our room rates always include breakfast and are always competitive with similar hotels in the local area. Prices can fluctuate according to demand nearer to the date of arrival.... More

Sheffield, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night on a trip up to Scotland to break the journey. The hotel was in an excellent location allowing us to go to the metro centre for the night. The breakfast was excellent. I would recommend staying here. The rooms are a bit on the small side with the sofa bed out.

Was this review helpful? Yes 1
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Voyagerweb Many thanks for writing a review of your recent stay with us. We are delighted to receive your EXCELLENT appraisal of the hotel and are thrilled that you enjoyed all aspects of your time here in Newcastle. We look forward to welcoming you back to the hotel, if you are in the area again. Kind regards Michelle Tindall... More

Derby, United Kingdom
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Come up for a stag with 20+ persons... Very well organised and looked after no hassle. Breakfast decent and rooms very clean and a nice size. £12-15 taxi into Newcastle centre from hotel and right next door to the shopping centre. Would stay again.

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Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear ChrisDerbyUK Thanks for posting a review after your recent stay. The hotel welcomes guests with a whole variety of reasons for visiting Newcastle, and I am delighted that your group were well looked after. Our staff work hard to ensure all aspects of our guest's stay run smoothly - they will be thrilled with your positive feedback. We hope... More

Carnoustie, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was very near to the Metro centre. Staff were very polite and friendly. Check in was quick and efficient. Room was spotless. We were lucky and had a nice view of the river which made it very relaxing. Only criticism was the bed was very soft and bouncy. Breakfast was great Would definitely stay there again

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Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Disneyqueenuk Thanks for leaving a review of your recent stay. We are delighted that you enjoyed a fabulous time with us at Holiday Inn Express Newcastle Metrocentre. The staff work very hard to look after all of our guests, providing an efficient, yet friendly and welcoming service. I'm sorry that you found the bed to be too soft. The... More

Leeds, United Kingdom
Top Contributor
83 reviews 83 reviews
37 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice Hotel - check in was very quick. We asked for a room with a view if poss on a high floor, and got the 5th (top) floor with a nice view of the river,which was complete with swans and ducks. The room was in good repair, with TV, tea & coffee making, clean bathroom with shower/shampoo gel and a... More

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Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Annechad Thanks for your feedback following your stay at Holiday Inn Express Newcastle Metrocentre. I am thrilled that you enjoyed a great time at our hotel. Thank you for highlighting the discrepancies in the room amenities on Hotels.com - we will review the content and ensure that it is amended for future reference. The staff all work hard to... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was good value clean an central to where we needed to b metro centre modern clean, the breakfast was a bit poor if anything but i dont eat breakfast so wasnt a big deal for me, also really close to tgi Fridays and frankie and bennies and another wee pubs all just outside the door

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Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Annette S Thanks for writing a review of your recent stay at Holiday Inn Express Newcastle Metrocentre. We are delighted that you enjoyed your time at the hotel. I'm sorry that you were disappointed with the Express Start Breakfast. Following guest feedback we are currently reviewing our products and look forward to presenting them over the next few weeks.... More

england
Contributor
18 reviews 18 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is has to be one the best, nicest hotel to stay in, good standard, first thing, when you walk in, you are greeted with a amazing, gorgeous blonde receptionist called Lizzie, very friendly, helpful, just what you need after a long 3 hr drive, made the day, even better, great location, just off the A1, walking distance to... More

Was this review helpful? Yes 1
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Nicku Thank you for writing a fabulous review of your recent stay. All of our front desk staff work hard to ensure guests always receive a warm welcome, and a friendly professional service. Thanks for recognising our efforts - Lizzie will be thrilled with your feedback. There are a lot of staff working hard behind the scenes to ensure... More

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Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne

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