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Holiday Inn Express Newcastle Metro Centre

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Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
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Holiday Inn Express Newcastle Metro Centre
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523 Reviews from our TripAdvisor Community

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keyingham
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived here early morning before our check in time to shop and the staff were happy for us to leave the car and organised a taxi for us. They were very helpful with anything we wanted. The room was very clean and tidy with everything we needed. The breakfast a basic buffet breakfast included in the price, decent coffee!!!... More 

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Thank steerpike01
Orlando, Florida
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night on business Good base hotel and good base standard Room was gold with only one small heater that couldn't hear the room Good value for money but on business prefer a hotel with room service Free wifi and good range of TV channels No sockets near the bed :((

Helpful?
Thank Lesley F
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

This is was my second stay here. The staff are pleasant and helpful and the rooms comfy and clean. The free breakfast provided has plenty of choice too. It's really handy for going into the city and is only a few minutes away from the Metro Centre if you've come to shop. I'll always stay here when visiting my family.

Helpful?
Thank A TripAdvisor Member
Luton, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel last night and can honestly say it was the worst nights sleep in a hotel I may have ever had. We were located by the stairs and lift, however from 5am the noise from the kitchen was unbearable with the crashing of plates and swinging door constantly in use. This was without the thin ceilings... More 

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Thank Donna B
Bradford, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The price of this hotel was very good at around £40 per night, more so when breakfast is included (only sausage, scrambled egg & beans for full English, but plenty of toast, cheese, jam, fruit, cereal etc). Rooms were big, clean and with decent décor, for the price the place is a steal! Good for the Metro centre, but a... More 

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Thank Brooks-on-tour
Auchtermuchty, Scotland, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Disabled access room for Mum and me for a 2 night stay. Lovely clean, spacious room with a wet room. Ground floor, not far to walk to the ice machine :-) Staff were friendly and helpful and the local pub next door is brilliant - HUGE portions

Helpful?
Thank Nellies95
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great stay hard to access by foot from shops though as no paths to and from metro centre so had to get taxi. The room was good and clean bed was very comfy and had a great nights sleep. Would recommend for a short stay. Good for couples and families

Helpful?
Thank Niall R
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Easy to find just off the A1 and close to the Metro Centre. The hotel offers modern, functional rooms and basic facilities; reception, bar, lounge and breakfast area. The room is heated by an electric radiator, which is activated by the room entry card ... the heater switches off when you remove the card and so room is cold on... More 

Helpful?
Thank Christopher H
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Christopher H, Thank you for taking the time to review our property. I am delighted to read that you found our hotel modern and functional. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. I appreciate your positive feedback regarding the facilities, comfortable... More 

Spratton, Uk
Level Contributor
101 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just off the A1 and convenient for metro Centre. Comfortable rooms. Friendly staff. Good free breakfast included. Good selection of eateries within walking distance.rooms being refurbished. Bar available.

Helpful?
Thank CaptTravel
Ripon, United Kingdom
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another great stay at this hotel. There has been a bit of an update since my last stay and this shows in the rooms - very nicely decorated. We had a lovely view overlooking the river in a twin room and it was incredibly quiet. The room itself was clean and tidy - no areas of concern. The beds were... More 

Helpful?
Thank Hoofoowan
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Hoofoowan Firstly let me thank you for your loyalty to the Hotel as well as the excellent 5* review you have gave us. As you have noticed the Hotel is undergoing a referbishment and there is just some finishing touches to be added then the bedrooms will be finished. The team at the Hotel are very friendly and work... More 

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