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All 77 Newcastle upon Tyne hotels

Holiday Inn Express Newcastle Metro Centre

3.0 of 5 Hotel   |   Clasper Way, Newcastle upon Tyne NE16 3BE, England
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  • Overview
  • Reviews (309)
  • Photos (24)
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309 people have reviewed this hotel

Traveler rating
    78
    117
    68
    27
    19
See reviews for
62
97
21
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Italian first
  • Any
English first
england
Contributor
18 reviews 18 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is has to be one the best, nicest hotel to stay in, good standard, first thing, when you walk in, you are greeted with a amazing, gorgeous blonde receptionist called Lizzie, very friendly, helpful, just what you need after a long 3 hr drive, made the day, even better, great location, just off the A1, walking distance to... More

Was this review helpful? Yes 1
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Nicku Thank you for writing a fabulous review of your recent stay. All of our front desk staff work hard to ensure guests always receive a warm welcome, and a friendly professional service. Thanks for recognising our efforts - Lizzie will be thrilled with your feedback. There are a lot of staff working hard behind the scenes to ensure... More

Cambridge, United Kingdom
Top Contributor
154 reviews 154 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The standards here are what you would expect, clean well kept and adequate accommodation, with an adequate breakfast though nothing startling. The staff here were noteworthy, reception staff were very friendly, keen to help and seemed to be very genuine, even the maintenance man was engaging with visitors which does not happen often. The location was great, easy to find... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi DC Thanks for your great comments following your recent stay - I'm delighted that our staff gave you that infamous warm Geordie welcome. Our Maintenance Manager is a wealth of local knowledge, and loves to get chatting with our guests. We all work very hard to deliver great service, with a little personality, and the staff will be thrilled... More

SCOTLAND
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Usual good standard of accommodation and breakfast, but hotel is quite a distance from the metro centre if you are on foot, and path is not lit, so would not recommend in the winter. There are a few places nearby for food.

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Vivien 2 Thanks for leaving us your feedback following your recent stay with us. Its great to hear that you had an enjoyable stay. The hotel is conveniently located just 700m from the Metrocentre. There are several route and travel options available. I'm sorry that this was not made clear for you. For walkers - there is the riverside... More

Warragul, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Clean with quality beds and fittings. Staff friendly and helpful. Plenty of parking. Free Wifi worked well in rooms. Breakfast good quality and value. Large shopping centre within walking distance. Several eating venues nearby. Pub next door had excellent midday and evening meals.

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Ozzieadventurer2014 Thanks for taking time out of your travels to leave us your feedback. There is much to see and do around Newcastle / Gateshead, and our hotel has the perfect location. The staff always work hard to look after all of our guests. We are delighted to hear that you enjoyed your stay with us. Kind regards Michelle... More

Scotland, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

i went for a weekend stay with my mum dad and sister and we travelled all the from scotland which was great and worth it It comes with free breakfast which had some options free wifi clean all in one it was a really good holiday stay the only negative was the heat of the room but that was easily... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Amy H Its great to hear your lovely comments. We're so glad you enjoyed staying at the hotel, and we would like to say a big thank you to you for choosing to stay with us!!! We look forward to seeing you again in the next holidays. Kind regards Michelle Tindall General Manager More

Yorkshire Dales National Park, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night here recently and was very impressed with what I got for a budget price. Bog standard budget hotel room with a comfy bed and a good shower in the bathroom, nice and quiet so I slept well but the room did get a bit hot during the night, In the morning I went down to try the... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear KBH89 Thank you for posting a review of your recent stay with us. We are delighted that you enjoyed the hotel and your visit to the area. The hotel staff all work hard to ensure everything is just right for all of guests. We look forward to welcoming you back for your next trip. Kind regards Michelle More

Lancaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first ever stay at a Holiday inn express and I have to say I was very pleasantly surprised.I expected a very basic budget deal but I was very happy to see a very clean and well presented room with a good comfy bed and although the bathroom only had a shower it was good and powerful with... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear LozzerO Thanks for choosing to stay at Holiday Inn Express Newcastle Metrocentre. It's fabulous to hear your great feedback. The hotel team works very hard to ensure all of our guests are well looked after. We look forward to seeing you again, next time you are visiting Newcastle. Kind Regards Michelle Tindall General Manager More

Livingston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quick check in and friendly greeting at reception. Room was basic but spotlessly clean. Large comfortable bed. Located near back of the hotel so no noise coming from guests entering and leaving the car park. Rooms have tea/coffee making facilities, satellite TV and a sofa bed. Bathroom was clean and had a shower and complimentary toiletries. Only complaint on cleanliness... More

Was this review helpful? Yes 1
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Christine M Thanks for taking time to write a review of your recent stay with us. Its always great to hear guest feedback. Thank you for highlighting some of the issues you encountered. The hotel has a schedule of planned maintenance for grouting in the bathrooms - We're sorry that we missed your room in advance of arrival. Guest... More

Glasgow, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from a weekend away to Newcastle. My partner and I chose this hotel as it was cheap and cheerful. Check in was easy, staff were pleasant and friendly. Room was basic, had all the essentials like hairdryer, kettle etc, bathroom facilities were a bit disappointing. Free wifi offered all over the hotel which is great as it worked... More

Was this review helpful? Yes 1
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Welovetoparty Thanks for writing a review of your stay at Holiday Inn Express Newcastle Metrocentre. It's brilliant to hear that you enjoyed your time with us. Our staff work very hard to provide great service, ensuring our guests are well looked after from the moment you arrive at the hotel. They will be delighted to receive your positive feedback.... More

Heysham, United Kingdom
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Only staying for one night but the room is large and clean, nice shower arrangement with the loo hidden behind the door! Staff very helpful and friendly which always helps. Parking fine and found easily. Happy to stay again when I'm over this way Access to the centre of Newcastle is easy as is access the Metro Centre and the... More

Was this review helpful? Yes
Michelle T, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Tablespider Thanks for the great comments following your stay with us. Its great to hear such positive feedback, and we hope to welcome you back to the hotel in the future. Kind regards Michelle Tindall More

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Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way, Newcastle upon Tyne NE16 3BE, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel located ideally just off the A1. Guest rooms accommodate up to two adults and two children and include free continental breakfast and free parking. Guest rooms are en-suite and include power shower, high speed wifi internet, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham making us an excellent choice for a stay in the area or a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the MetroCentre, Europe's largest shopping centre, Newcastle City Centre is only 3.5 Miles away from the hotel and the Newcastle nightlife is a must see for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenuim Bridge. ... more   less 
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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