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All 77 Newcastle upon Tyne hotels

Holiday Inn Express Newcastle Metro Centre

3.0 of 5 Hotel   |   Clasper Way, Newcastle upon Tyne NE16 3BE, England
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A recent review
4 of 5 stars reviewed 2 days ago
ChrisDerbyUK Derby, United Kingdom
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313 people have reviewed this hotel

Traveler rating
    78
    121
    68
    27
    19
See reviews for
62
98
21
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Derby, United Kingdom
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Come up for a stag with 20+ persons... Very well organised and looked after no hassle. Breakfast decent and rooms very clean and a nice size. £12-15 taxi into Newcastle centre from hotel and right next door to the shopping centre. Would stay again.

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear ChrisDerbyUK Thanks for posting a review after your recent stay. The hotel welcomes guests with a whole variety of reasons for visiting Newcastle, and I am delighted that your group were well looked after. Our staff work hard to ensure all aspects of our guest's stay run smoothly - they will be thrilled with your positive feedback. We hope... More

Carnoustie, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was very near to the Metro centre. Staff were very polite and friendly. Check in was quick and efficient. Room was spotless. We were lucky and had a nice view of the river which made it very relaxing. Only criticism was the bed was very soft and bouncy. Breakfast was great Would definitely stay there again

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Disneyqueenuk Thanks for leaving a review of your recent stay. We are delighted that you enjoyed a fabulous time with us at Holiday Inn Express Newcastle Metrocentre. The staff work very hard to look after all of our guests, providing an efficient, yet friendly and welcoming service. I'm sorry that you found the bed to be too soft. The... More

Leeds, United Kingdom
Top Contributor
83 reviews 83 reviews
37 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice Hotel - check in was very quick. We asked for a room with a view if poss on a high floor, and got the 5th (top) floor with a nice view of the river,which was complete with swans and ducks. The room was in good repair, with TV, tea & coffee making, clean bathroom with shower/shampoo gel and a... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Annechad Thanks for your feedback following your stay at Holiday Inn Express Newcastle Metrocentre. I am thrilled that you enjoyed a great time at our hotel. Thank you for highlighting the discrepancies in the room amenities on Hotels.com - we will review the content and ensure that it is amended for future reference. The staff all work hard to... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was good value clean an central to where we needed to b metro centre modern clean, the breakfast was a bit poor if anything but i dont eat breakfast so wasnt a big deal for me, also really close to tgi Fridays and frankie and bennies and another wee pubs all just outside the door

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Annette S Thanks for writing a review of your recent stay at Holiday Inn Express Newcastle Metrocentre. We are delighted that you enjoyed your time at the hotel. I'm sorry that you were disappointed with the Express Start Breakfast. Following guest feedback we are currently reviewing our products and look forward to presenting them over the next few weeks.... More

england
Contributor
18 reviews 18 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is has to be one the best, nicest hotel to stay in, good standard, first thing, when you walk in, you are greeted with a amazing, gorgeous blonde receptionist called Lizzie, very friendly, helpful, just what you need after a long 3 hr drive, made the day, even better, great location, just off the A1, walking distance to... More

Was this review helpful? Yes 1
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Nicku Thank you for writing a fabulous review of your recent stay. All of our front desk staff work hard to ensure guests always receive a warm welcome, and a friendly professional service. Thanks for recognising our efforts - Lizzie will be thrilled with your feedback. There are a lot of staff working hard behind the scenes to ensure... More

Cambridge, United Kingdom
Top Contributor
154 reviews 154 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The standards here are what you would expect, clean well kept and adequate accommodation, with an adequate breakfast though nothing startling. The staff here were noteworthy, reception staff were very friendly, keen to help and seemed to be very genuine, even the maintenance man was engaging with visitors which does not happen often. The location was great, easy to find... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi DC Thanks for your great comments following your recent stay - I'm delighted that our staff gave you that infamous warm Geordie welcome. Our Maintenance Manager is a wealth of local knowledge, and loves to get chatting with our guests. We all work very hard to deliver great service, with a little personality, and the staff will be thrilled... More

SCOTLAND
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Usual good standard of accommodation and breakfast, but hotel is quite a distance from the metro centre if you are on foot, and path is not lit, so would not recommend in the winter. There are a few places nearby for food.

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Vivien 2 Thanks for leaving us your feedback following your recent stay with us. Its great to hear that you had an enjoyable stay. The hotel is conveniently located just 700m from the Metrocentre. There are several route and travel options available. I'm sorry that this was not made clear for you. For walkers - there is the riverside... More

Warragul, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean with quality beds and fittings. Staff friendly and helpful. Plenty of parking. Free Wifi worked well in rooms. Breakfast good quality and value. Large shopping centre within walking distance. Several eating venues nearby. Pub next door had excellent midday and evening meals.

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Ozzieadventurer2014 Thanks for taking time out of your travels to leave us your feedback. There is much to see and do around Newcastle / Gateshead, and our hotel has the perfect location. The staff always work hard to look after all of our guests. We are delighted to hear that you enjoyed your stay with us. Kind regards Michelle... More

Scotland, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

i went for a weekend stay with my mum dad and sister and we travelled all the from scotland which was great and worth it It comes with free breakfast which had some options free wifi clean all in one it was a really good holiday stay the only negative was the heat of the room but that was easily... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Amy H Its great to hear your lovely comments. We're so glad you enjoyed staying at the hotel, and we would like to say a big thank you to you for choosing to stay with us!!! We look forward to seeing you again in the next holidays. Kind regards Michelle Tindall General Manager More

Yorkshire Dales National Park, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night here recently and was very impressed with what I got for a budget price. Bog standard budget hotel room with a comfy bed and a good shower in the bathroom, nice and quiet so I slept well but the room did get a bit hot during the night, In the morning I went down to try the... More

Was this review helpful? Yes
Michelle T, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear KBH89 Thank you for posting a review of your recent stay with us. We are delighted that you enjoyed the hotel and your visit to the area. The hotel staff all work hard to ensure everything is just right for all of guests. We look forward to welcoming you back for your next trip. Kind regards Michelle More

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Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way, Newcastle upon Tyne NE16 3BE, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel located ideally just off the A1. Guest rooms accommodate up to two adults and two children and include free continental breakfast and free parking. Guest rooms are en-suite and include power shower, high speed wifi internet, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham making us an excellent choice for a stay in the area or a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the MetroCentre, Europe's largest shopping centre, Newcastle City Centre is only 3.5 Miles away from the hotel and the Newcastle nightlife is a must see for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenuim Bridge. ... more   less 
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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