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All 79 Newcastle upon Tyne hotels

Holiday Inn Express Newcastle Metro Centre

3.0 of 5 Hotel   |   Clasper Way, Newcastle upon Tyne NE16 3BE, England
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A recent review
4 of 5 stars reviewed 1 week ago
Angela T Shotts
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277 people have reviewed this hotel

Traveler rating
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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Shotts
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times when shopping at the Metro Centre. This time when we arrived at 10am I went inside to say my car was in the car park and was delighted to be given our room early (Room 208). Shopped all day then returned to our room which was warm and clean. Staff were very helpful and the... More

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Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely hotel, didn't use all facilities as just there overnight and wanted to shop at the Metro Centre just over the road. staff very friendly and helpful. Breakfast , plenty of choice all freshly cooked. Ample parking.

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Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We choose this hotel as we were visiting my niece at Newcastle university. The hotel is a good location to the Metro Centre. We had a family room and was ok. You get what you pay for. Very noisy, crying baby next door (which can't be helped I suppose), people upstairs with what can only be described as Doc Martens... More

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morlandmonk
Top Contributor
88 reviews 88 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good quality express, friendly staff, decent sized rooms and handy location (for Gateshead and the Metro centre). However if you are a rewards club member don't expect any recognition! I realise that room upgrades are not possible at HIE's but you do normally get a free drink, some points or at least a "we are delighted to welcome you... More

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This review for two stays on consecutive weekends. Leisure. The reason for choosing this HIE was that it offers free parking, good public transport links and easy access to the A1. We now use HIE for most of our stays. Check in both times was straightforward. IHG priority card recognised second time. Room for the first visit marred by an... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night at the weekend as we were visiting Metro Radio Arena. Great place to stay within easy access of the arena and also the Metro Centre. The hotel was clean, good sized bathroom and all amenities. The breakfast was very nice also and the staff were very friendly and helpful. Would definately stay again.

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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

First time ever I have stayed at Holiday Inn hotel, also was the first time for me to visit Newcastle, my overall experience at Holiday Inn Metro Centre was excellent, my room were very clean, bed very comfortable, good sofa bed, outstanding bathroom ! Staff also very professional ! I have stayed there on 27 of February and I had... More

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Bognor Regis, United Kingdom
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 26, 2014

Stayed here recently with 8 friends for a weekend and the hotel is nice, exterior and interior very clean and fairly modern. Rooms are good size, bathrooms are shower only but again decent size and clean. Has a bar and restaurant, we didnt use the restaurant in the evenings as there is a TGI about 5 0meters away. We had... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear bish777, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the cleanliness of our hotel. Please allow us to apologize for the shortfalls you have experienced and any inconvenience you may have encountered that did not live up to your expectations. The feedback we receive from our valued guests, like... More

Hereford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 23, 2014

Just had a two night stay there and overall good value. Room - good sized with a folded up sofa bed which doubled up as the sofa, so any hotel room where you don't have to lie on the bed to watch TV is a bonus for us. The TV was a reasonable flat screen on the desk unit, not... More

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Additional Information about Holiday Inn Express Newcastle Metro Centre

Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Newcastle
Holiday Inn Newcastle Upon Tyne
Address: Clasper Way, Newcastle upon Tyne NE16 3BE, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #33 of 79 hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Official Description (provided by the hotel):
The Express by Holiday Inn Newcastle Metrocentre is a modern designed hotel located ideally just off the A1. Guest rooms accommodate up to two adults and two children and include free continental breakfast and free parking. Guest rooms are en-suite and include power shower, high speed wifi internet, hair dryer and telephone. Express by Holiday Inn Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham making us an excellent choice for a stay in the area or a stop off when on your travels. For the corporate traveller the Express by Holiday Inn Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are Bae Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre shopping complex, one of Europe's largest shopping centres, Newcastle city centre is only 3.5 miles away from the hotel and the Newcastle Nightlife is a must see for any party goers. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenuim Bridge. ... more   less 
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