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Premier Inn Newcastle Millennium Bridge

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City Road, Newcastle upon Tyne NE1 2AN, England
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Premier Inn Newcastle Millennium Bridge
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Premier Inn Newcastle Millennium Bridge
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397 reviews from our community

Traveler rating
    174
    163
    43
    11
    6
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82
169
10
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pickering, United Kingdom
Senior Contributor
38 reviews 38 reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel is of old construction and sound insulation is mnimal. There is a large church with a huge bell that chimes hourly 24/7 - sounds as if its outside your window. distant street sirens heard frequently - seagulls at 4 am morning chorus at 5am onwards. Noise from corridor and other rooms. No air con and ventilation system has... More 

Review collected in partnership with premierinn.com

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Edinburgh, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here two nights March 2015. It was the first time I had stayed at this particular hotel. I visit Newcastle regularly and on tis trip I thought I would give the Premier Inn a try. I was really pleased I did. The reception staff were excellent. They were very welcoming and went out of their way to make... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very pleased with our visit to this hotel, as it's a bit out of the City Centre there wasn't much of a crowd and it was nice and quiet, just the way we like it. A 5 min walk to the Quayside were you can find lots of great bars/restaurants....although the walk up the hill on the way back took... More 

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Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for your comments on your recent stay here at the Premier Inn. It is wonderful to hear that you enjoyed your stay and you had a greats night sleep with us. I am glad you enjoyed the Quayside it is a lovely area to eat and drink. We hope that we will be able to welcome you back... More 

Saltburn-by-the-Sea, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed with my husband for 2 nights, can not fault the place, all the staff were extremely helpful, Gary on the evening was wonderful, very accommodating whilst we had our evening meal, the night staff couldnt do enough for us, best premier inn we've staying at and we have stayed in quite a few through out the uk. definitely our... More 

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Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for taking the time to comment on your recent stay here at the Premier Inn Newcastle Millennium Bridge. I am glad to hear that you enjoyed your stay with us and that Gary and the Nights team looked after you well. We look forward to welcoming you back to the hotel in near future. Kind regards Claire Holder... More 

Darlington, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part of this Premier Inn is the collection of very pleasant and helpful staff. Situated a 30 minute walk from the train station you will need to order taxis and the the firm Blueline they use are unreliable, not very pleasant and don't seem particularly bothered about lying about the waiting times you will experience. It took 2... More 

Review collected in partnership with premierinn.com

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Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for taking the time to comment on your recent stay here at the Premier Inn. I was sorry to hear that you experienced some problems with the taxi firm we use and will discuss your comments with the firm. Regarding your feedback on the room and breakfast I will pass these comments onto the relevant departments. Thank you... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

wow, what can I say? After my last less-than-ideal experience at a previous premier inn hotel in Newcastle, this one blew me away ! Good location, free parking and extremely pleasant and friendly staff. The restaurant in this hotel (Thyme)is actually located inside the hotel and is managed by the premier inn staff themselves, so expect nothing but the highest... More 

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Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for taking the time to leave such a lovely comment about your recent stay here at the hotel. I am glad the hotel met your needs and that the team looked after you well, hopefully we have restored your faith in Geordie hospitality! We do hope that you will choose to stay with us. Kind regards Claire Holder... More 

Horsens, Denmark
Top Contributor
111 reviews 111 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First the good parts - the staff is friendly, the rooms are clean, the burgers are good, and the wifi signal is stable. But to call it in the city centre is a it of a stretch. And the eorn out carpets and the stale scent and the strange hack marks in the door and the pathetic view and the... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More 

goole
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I have stayed at this hotel three times and find it an ideal base for exploring the city centre and Quayside. Not quite as central as the other city centre premier inns, but it is so much easier to reach by car and there is the benefit of free parking too. The staff are very friendly and... More 

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Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for taking the time to comment on your recent stay here at the Premier Inn Newcastle Millenium Bridge. I am pleased that we were able to welcome you back for your third visit to the hotel and once more had an enjoyable stay with us. We look forward to seeing you again soon. Kind regards Claire Holder Operations... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Safe, plentiful parking, extremely friendly and attentive staff. The food is done well and it's perfectly situated for the town centre. Ticks all the boxes really. I'd heartily stay here again and I'm happy to recommend it. I'm obviously not alone in this thinking too as it was a busy little restaurant at times.

Was this review helpful? Yes
Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for taking the time to comment on your recent stay here at the Premier Inn Newcastle Millenium Bridge. I am pleased that the hotel met your needs and you enjoyed your stay with us. We look forward to welcoming you back again in the future. Kind regards Claire Holder Operations Manager More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

Odd configuration of reception which is on the first floor. No member of staff at reception upon arrival. The room was OK but the beds were not made up on 2 mornings because, according to the maid, we had left our pyjamas on them! Never had this experience before. Breakfast was just OK but lack of tables, one morning we... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Millennium-Bridge-PI, Manager at Premier Inn Newcastle Millennium Bridge, responded to this review

Thank you for your comments on your recent stay here at the Premier Inn. I was sorry to hear that you experienced some issues with your stay with us and I have fed back your comments to the relevant departments. I hope that you will chose to stay with Premier Inn again in the near future. Kind regards Claire Holder... More 

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