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3.0 of 5 Hotel   |   Newgate Street, Newcastle upon Tyne NE1 5SX, England
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Newgate Hotel
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307 reviews from our community

Traveler rating
    18
    60
    77
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    92
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in need of a lick of paint but overall the rooms were clean and it is an excellent location and excellent value for money would stay again as it is 2 minutes from the train station the shops and bars

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Warwick, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked two nights last weekend. We arrived late . The hotel has good parking. The hotel was dirty, the room unclean, bathroom old and the sink cracked. The noise from other guests was ridiculous. The soundproofing on the doors is non existent. The decor was poor- the paintwork chipped everywhere and the carpet dirty. We checked out at 8am... More

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JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post you comments on Trip Advisor. I am disappointed to read that the hotel did not meet your expectations. Kind regards Julie Riddell General Manager More

2 reviews
3 of 5 stars Reviewed 1 week ago

Booked a one night stay with my partner as we were going to watch a concert at the o2 academy (which was only a 5 minute walk away), hotel is in the central of Newcastle which was very handy. Check in was easy no pre-authorization, it was very difficult to find the car park it has a different postcode to... More

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JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am sorry to read that you had problems frinding the hotel through the one way system and with the car park being at the rear. I am pleased that you liked the hotels central location. Thanks again for taking the time to post. Kind regards Julie Riddell General... More

Senior Contributor
44 reviews 44 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a 2 night stay here as part of a rail/hotel package for mine and my fiancé's annual trip to Newcastle from London. Stay here every year as the hotel has all the amenities we need and is literally smack bang in the middle of town - so no need for loads of taxis to get anywhere unless you want... More

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JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your review on Trip Advisor. We are delighted that you have enjoyed your stay with us for your annual trip to Newcastle. I am sorry to see that your neighbours were inconsiderate on the Saturday night. We look forward to welcoming you back to the Newgate Hotel for your next trip to Newcastle. Kind... More

Knutsford, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this room at the last minute as hotel rooms in Newcastle were filling up quickly and I needed an overnight stay to take my son to Newcastle University. I was worried when I subsequently read several negative reviews and first appearances seemed to confirm my fears. The façade of the Newgate Hotel and its reception/lobby have obviously seen... More

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JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am pleased to see that you enjoyed your stay with us here at the Newgate Hotel, and enjoyed the very central location and parking. The staff will be delighted that you found them helpful and friendly, they always enjoy seeing the positive comments. I hope that we will... More

Northumberland
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

We chose this hotel very last minute as me and a friend were meeting up for a night on the town. The hotel was a very cheap price and in the perfect location right in the heart of the city where all of the shops and nightlife live. The hotel was very easy to find by foot although if driving... More

Was this review helpful? Yes 2
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am pleased to see that the hotel location and the room met your requirements for your night out on the town. We will be very happy to welcome you again in the near future. Kind regards Julie Riddell General Manager More

1 review
4 of 5 stars Reviewed September 17, 2014 via mobile

Stayed in this hotel for the weekend with my friend and couldn't of asked for anything better! After reading previous reviews I was worried bout stopping here but no need, room couldn't have been any cleaner, fresh towels put out everyday and bedroom cleaned! Staff were very friendly after having a few too many drinks and loosing the key (whoops)... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am very pleased to see that you enjoyed your stay at the Newgate Hotel. The staff will be delighted that you found them to be friendly. We are looking forward to welcopming you again in the near future. Kind regards Julie Riddell General Manager More

1 review
2 of 5 stars Reviewed September 15, 2014

its luck (with tom tom) we found the way to the car-park, an different post code than the official address, once you arrived and parked your car, you realised this has seen better days. Normally I would turn round and go somewhere else. But it's an nice day (Sunday afternoon). The nice and helpful receptionist convinced us to give this... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am sorry to read that you had difficulty locating the car park. For Sat Nav users the ideal post code is NE1 5XU as this bring the driver to the rear, which is where the car park is located. I am pleased that on the whole you enjoyed... More

Conwy, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 9, 2014

Do not stay here unless you want to go out and get in late. Not for couples or families. Staff lovely and helpful but the facilities aren't great and it isn't very clean. Very expensive as well. Only book this hotel if you wish to have a heavy weekend. Do not book if you have the great north run the... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am sorry that you found the hotel to be expensive. For this weekend in particular the rates in Newcastle tend to be a little higher, but we are still at least half the cost of many of the others. I am disappointed that you... More

Leeds, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 1, 2014

it was the cheapest hotel I found. Really very central and the only one with FREE car parking!You can leave the car there and then walk! The city centre is not so big and everything is at a walkable distance. The hotel is quite clean but very very old. Prepare to live with lot of noise in the night, due... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for spending time writing a review for the Newgate Hotel. I am pleased to read that you found the hotel's central location ideal, and made use of the free car park. I am happy to read that you found the hotel to be clean. I hope we will have the pleasure in welcoming you back in... More

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Additional Information about Newgate Hotel

Address: Newgate Street, Newcastle upon Tyne NE1 5SX, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Newgate Hotel 3*
Number of rooms: 93
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Also Known As:
Newgate Hotel Newcastle Upon Tyne
Quality Hotel Newcastle

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