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3.0 of 5 Hotel   |   Newgate Street, Newcastle upon Tyne NE1 5SX, England
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Newgate Hotel
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304 reviews from our community

Traveler rating
    18
    59
    76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Senior Contributor
44 reviews 44 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a 2 night stay here as part of a rail/hotel package for mine and my fiancé's annual trip to Newcastle from London. Stay here every year as the hotel has all the amenities we need and is literally smack bang in the middle of town - so no need for loads of taxis to get anywhere unless you want... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your review on Trip Advisor. We are delighted that you have enjoyed your stay with us for your annual trip to Newcastle. I am sorry to see that your neighbours were inconsiderate on the Saturday night. We look forward to welcoming you back to the Newgate Hotel for your next trip to Newcastle. Kind... More

Knutsford, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this room at the last minute as hotel rooms in Newcastle were filling up quickly and I needed an overnight stay to take my son to Newcastle University. I was worried when I subsequently read several negative reviews and first appearances seemed to confirm my fears. The façade of the Newgate Hotel and its reception/lobby have obviously seen... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am pleased to see that you enjoyed your stay with us here at the Newgate Hotel, and enjoyed the very central location and parking. The staff will be delighted that you found them helpful and friendly, they always enjoy seeing the positive comments. I hope that we will... More

Northumberland
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We chose this hotel very last minute as me and a friend were meeting up for a night on the town. The hotel was a very cheap price and in the perfect location right in the heart of the city where all of the shops and nightlife live. The hotel was very easy to find by foot although if driving... More

Was this review helpful? Yes 2
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am pleased to see that the hotel location and the room met your requirements for your night out on the town. We will be very happy to welcome you again in the near future. Kind regards Julie Riddell General Manager More

1 review
4 of 5 stars Reviewed September 17, 2014 via mobile

Stayed in this hotel for the weekend with my friend and couldn't of asked for anything better! After reading previous reviews I was worried bout stopping here but no need, room couldn't have been any cleaner, fresh towels put out everyday and bedroom cleaned! Staff were very friendly after having a few too many drinks and loosing the key (whoops)... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am very pleased to see that you enjoyed your stay at the Newgate Hotel. The staff will be delighted that you found them to be friendly. We are looking forward to welcopming you again in the near future. Kind regards Julie Riddell General Manager More

1 review
2 of 5 stars Reviewed September 15, 2014

its luck (with tom tom) we found the way to the car-park, an different post code than the official address, once you arrived and parked your car, you realised this has seen better days. Normally I would turn round and go somewhere else. But it's an nice day (Sunday afternoon). The nice and helpful receptionist convinced us to give this... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am sorry to read that you had difficulty locating the car park. For Sat Nav users the ideal post code is NE1 5XU as this bring the driver to the rear, which is where the car park is located. I am pleased that on the whole you enjoyed... More

Conwy, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 9, 2014

Do not stay here unless you want to go out and get in late. Not for couples or families. Staff lovely and helpful but the facilities aren't great and it isn't very clean. Very expensive as well. Only book this hotel if you wish to have a heavy weekend. Do not book if you have the great north run the... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am sorry that you found the hotel to be expensive. For this weekend in particular the rates in Newcastle tend to be a little higher, but we are still at least half the cost of many of the others. I am disappointed that you... More

Leeds, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 1, 2014

it was the cheapest hotel I found. Really very central and the only one with FREE car parking!You can leave the car there and then walk! The city centre is not so big and everything is at a walkable distance. The hotel is quite clean but very very old. Prepare to live with lot of noise in the night, due... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for spending time writing a review for the Newgate Hotel. I am pleased to read that you found the hotel's central location ideal, and made use of the free car park. I am happy to read that you found the hotel to be clean. I hope we will have the pleasure in welcoming you back in... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 27, 2014

Perfect for stags and hen parties as close to everything. Bed was comfortable. Only downside is not double glazed so don't expect to sleep until the clubs and bars close. Biff the guy who is on reception and the bar at night is an asset to the hotel. Really friendly and makes sure the guests are safe and have whatever... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking time to post your comments on Trip Advisor. I am very pleased that you found the bed to be comfortable. Biff is an asset to the hotel and always tries to make people feel safe and secure. He is very happy to read that he succeeded! Thanks again for taking the time to comment... More

Manchester
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 27, 2014

On arrival young lad wasnt very organised but eventually we were given keys to room, paid 40 quid for a twin. Lift on left but button on right so you better be on your toes! Got up to room, nothing special but for £20 each a night musnt grumble. Television very small but not bothered as were right in the... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am pleased to see that you have returned to the Newgate Hotel. I am sorry that the receptionist was a little disorganised he was new to the role and is improving daily. I am pleased that you enjoyed the powerful shower, and the hotels... More

1 review
5 of 5 stars Reviewed August 13, 2014 via mobile

4 girls travelled from Glasgow to Newcastle for a weekend away, 2 of the girls staying in a different hotel. This hotel is in a PERFECT location, right on your doorstep to everything you would want for a messy weekend. The rooms themselves are clean tidy with really nothing to complain about. Bathroom again clean with a brilliant power shower.... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am delighted to read that you enjoyed your stay with us at the Newgate Hotel. It is a pleasure to read that you found the hotel location to be excellent and the rooms to be clean and tidy. The staff are especailly happy that... More

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Additional Information about Newgate Hotel

Address: Newgate Street, Newcastle upon Tyne NE1 5SX, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Newgate Hotel 3*
Number of rooms: 93
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Also Known As:
Newgate Hotel Newcastle Upon Tyne
Quality Hotel Newcastle

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