We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3.0 of 5 Hotel   |   Newgate Street, Newcastle upon Tyne NE1 5SX, England
Hotel amenities
Newgate Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Newgate Hotel to your Saves list
Write a Review

314 reviews from our community

Traveler rating
    21
    61
    79
    60
    93
See reviews for
20
86
20
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (71)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (55)
All months
Livingston, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My friend and I stayed here for two nights. Although the main parts of the hotel are badly in need of refurbishment our bedroom looked like it hadn't been long refurbished. Our room was also very clean and the furniture, furnishings and bedding all very nice. The bathroom although it had all the facilities was in need of a refurbishment.... More

Was this review helpful? Yes
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

stead here just two girls early 20s had an absolutely great time ! staff are lovely welcoming an friendly couldnt of been anymore helpful especially biff :D. Hotel is in a great location clubs and shopping centre and lots of food places right on your doorstep. This isnt a quiet hotel on the weekends we went for nights out and... More

Was this review helpful? Yes 1
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your review on Trip Advisor. The staff are all delighted to read that you found them to be friendly and helpful, especially "Biff". The hotel does have an excellent city centre location close to all the amenities. We are also pleased to read that you will be returning in March and we very much... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I didn't even pay for this hotel my work did and I feel like asking for a refund for them, what an horrible location, the windows were terrible and could hear every little noise outside which when in centre of Newcastle is a lot of noise through out the night, the bed was border line of collapsing, the TV was... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am disappointed to read that the hotel did not meet your expectations, I am only sorry that you did not bring your comments to our attention during your stay so that we could have the opportunity to rectify any problems for you. The car park is an excellent... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Im just back tonight from a 3night stay it was just myself and 1 friend both in our early 20s i honestly cant praise the staff enough they were absolutely great really nice and helpful especially biff he really made us feel welcome and safe as he was night time staff.. Great location many of bars just as u walk... More

Was this review helpful? Yes 5
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for your post on Trip Advisor. I am delighted to read that you and your friend very much enjoyed your stay at the Newgate Hotel. Biff will certainly be happy that he has made you feel safe and welcome. I do hope that we will have the pleasure in welcoming you again in the near future.... More

Edinburgh, United Kingdom
Top Contributor
344 reviews 344 reviews
21 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights as part of a stag party. Very centrally located right in heart of Newcastle. For a twin room for 2 nights we paid £152 in total. Staff were friendly and the room was basic but clean.

Was this review helpful? Yes 1
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am pleased that you enjoyed your weekend with the "stag party", and found the hotel to be centrally located. I am happy that you found the hotel to be clean and the staff to be friendly. I hope that we will have the pleasure... More

Rugby, United Kingdom
Top Contributor
74 reviews 74 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed here for a few days, it is a very central location if a little noisy at night. The rooms are clean & adequate size - the plumbing is in need of modernisation but that said there is plenty of hot water. The Reception staff were welcoming on arrival but we did not see her again and the others... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am pleased that you found the rooms to be clean and the location excellent. I am also happy to see that the Receptionist gave you a warm welcome on arrival. I will discuss with the reception team that they should be more alert when people are passing the... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in need of a lick of paint but overall the rooms were clean and it is an excellent location and excellent value for money would stay again as it is 2 minutes from the train station the shops and bars

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post your comments on Trip Advisor. I am delighted that you found the hotel location to be excellent as well as excellent value for money. We very much look forward to welcoming you back again in the near future. Kind regards Julie Riddell General Manager More

Warwick, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked two nights last weekend. We arrived late . The hotel has good parking. The hotel was dirty, the room unclean, bathroom old and the sink cracked. The noise from other guests was ridiculous. The soundproofing on the doors is non existent. The decor was poor- the paintwork chipped everywhere and the carpet dirty. We checked out at 8am... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for taking the time to post you comments on Trip Advisor. I am disappointed to read that the hotel did not meet your expectations. Kind regards Julie Riddell General Manager More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Booked a one night stay with my partner as we were going to watch a concert at the o2 academy (which was only a 5 minute walk away), hotel is in the central of Newcastle which was very handy. Check in was easy no pre-authorization, it was very difficult to find the car park it has a different postcode to... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your comments on Trip Advisor. I am sorry to read that you had problems frinding the hotel through the one way system and with the car park being at the rear. I am pleased that you liked the hotels central location. Thanks again for taking the time to post. Kind regards Julie Riddell General... More

Senior Contributor
44 reviews 44 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 14, 2014

Booked a 2 night stay here as part of a rail/hotel package for mine and my fiancé's annual trip to Newcastle from London. Stay here every year as the hotel has all the amenities we need and is literally smack bang in the middle of town - so no need for loads of taxis to get anywhere unless you want... More

Was this review helpful? Yes
JRiddell, General Manager at Newgate Hotel, responded to this review

Dear Guest Many thanks for posting your review on Trip Advisor. We are delighted that you have enjoyed your stay with us for your annual trip to Newcastle. I am sorry to see that your neighbours were inconsiderate on the Saturday night. We look forward to welcoming you back to the Newgate Hotel for your next trip to Newcastle. Kind... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Newgate Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Newgate Hotel

Address: Newgate Street, Newcastle upon Tyne NE1 5SX, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Newgate Hotel 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Agoda, Odigeo, HostelBookers, TripOnline SA and Despegar.com so you can book your Newgate Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Newgate Hotel Newcastle Upon Tyne
Quality Hotel Newcastle

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay