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3.0 of 5 358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
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Certificate of Excellence 2014
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160 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glenrothes, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I joined friends for a weekend break in Newcastle and the other chap booked us in for one night and how glad were we that he did! Lovely friendly staff, very good rooms (204&206) which were both spotless and ideal for our needs at a quite amazing cost for any city stay. We did take a taxi... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for 2 nights first impression was it was in a poor area and up a hill, friendly welcome at the reception,the room it's self was a bit run down looking we were in room 203 one piece of furniture showed signs of fire damage at the bottom and the curtains were ripped but it was clean... More 

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Ormiston, Scotland
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel after attending a Newcastle football game. The stadium was a 10-15 minute walk from the hotel. On arrival the girl on reception was very pleasant. The room was lovely and clean and the bed was the biggest bed I have seen I had a fantastic nights sleep. Will definitely stay here again when in Newcastle.

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Senior Contributor
32 reviews 32 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times now (and will ne there again next week) and always try to book here when in the area. The hotel may not be in the best looking of areas but dont let that put you off as its clean, comfortable and excellent value for money.Check in and check out is always efficient and... More 

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Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Pauliet, Thank you for your feedback. It is always a pleasure to hear from guests and their stay. We look forward to welcomign you again in the near future to the BEST WESTERN Ryokan hotel. Kind Regards Ian Nicholls General Manager More 

Rotherham, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I enjoyed staying at the hotel. I liked the food and breakfast that I had there but the only problem was that it was quite a distance away from the train station. According to Google Map, it said 19 minutes walk from the train station but it took longer. We were freezing whilst we were having a walk to the... More 

Review collected in partnership with Best Western GB

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Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Ben C, Firstly may I take this opportunity to thank you for completing the survey regarding your recent stay at our property. With regards to the distance from Central Station, it is a 10 minute walk, but all up hill. Depending on what route that Goggle Maps had taken you? I hope that we will have the opportunity to... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2014

Hotel Room comfortable enough, very clean plenty of space, everything worked. Great curry would go back there again BUT breakfast!! the person who could never be described as a waitress should appreciate we actually have paid for a breakfast and that would include her wages, everything was tepid including the coffee. Get that sorted and it would be a very... More 

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Stafford, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed December 5, 2014

I like Best Westerns and stay at them when convenient to do so. This one is somewhat odd, but OK. Location-wise, it somehow manages to be more out of town that you'd think, up a steep hill from the centre, and with nothing nearby - don't book if you're looking for the kind of place where you'd walk to the... More 

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Additional Information about BEST WESTERN Ryokan Hotel

Address: 358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ryokan Hotel 3*
Number of rooms: 20
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