Stayed in this hotel for 2 days.Very disappointed considering it is 4 star boutique hotel in upmarket Gosforth. . We arrived at 5pm -husband popped into shower -no towels or bathrobes in room. Had to call reception.Poor lighting in room & lamp on unit not working. Had to pull heavy unit out with difficulty to plug lamp in. No lighting... More

I don't normally write reviews on here but i thought it may help others if i pre-warn you. I booked a room here several months ago for tomorrow night. At approx 5pm tonight i had an email to say that they had overbooked and there was no room for us! Surely they must have know this long before now?? As... More

Just stayed there for the weekend and would go back.We arrived at 11.30 and was able to check in as our room was ready The staff were friendly . the rooms were spotless. comfy bed large bath ,Plenty to eat at breakfast the service was very good and the food was hot. Would go back.

Went there on recommendation ,Nice hotel but very poor customer care really let us down, Booked in February and happy to pay full price for B & B £95.Gave contact details including email address but as I received no confirmation phoned a few days before visit and assured they had my booking although certain particulars were wrong .Advised I would... More

The Townhouse is a small hotel on a quiet tree lined street in Gosforth, not far from the Town Moor and the A1.The street is resident parking, but the obliging hotel supplies parking permit cards for hotel guests.The room we had was compact, but very confortable with a good sized bathroom. Although quite an old building, the rooms are modern... More

Felt very much looked after in this hotel. After reading a few reviews was worried about coming to stay as we don't like b&bs but this is very much a hotel. Came early to drop our bags off and the receptionist checked our room for us and said it was ready early which was a delight. Most chain hotels wouldn't... More

On the surface there is absolutely nothing wrong with this quiet designer b&b in a leafy area of Gosforth close to the High Street and a couple of good places to eat (not many in the immediate area). Maybe its a little too designed, somehow it lacks in authenticity. The young couple managing the place are friendly and available but... More

We visited this hotel for 4 nights. The shower and television did not work and we were transferred to another room after 2 nights. This was marginally better, and we were promised a 10% refund for the inconvenience by the person at the desk. When we chased this up later we were told that as we had paid through Expedia... More

We stayed at the Townhouse for a long weekend in late November for a friend's wedding. We wanted to stay somewhere close to the wedding venue but a little off the well beaten party route so the Townhouse was perfectly located for our needs. We received a warm welcome from the concierge on our arrival. The young lady (Claire? -... More