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Kensington House Aparthotel

Certificate of Excellence
5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Hotel amenities
Kensington House Aparthotel
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 10, 2014
Amanda R Leeds
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267 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Kensington House Aparthotel
See the most recent reviews
Leeds
Contributor
18 reviews 18 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed here on Saturday 9th of August, the receptionist was very pleasant and helpful. she informed us we had been upgraded which was a lovely surprise. The service is first class here. The apartment has a luxurious feel, complimentary breakfast supplied, It is very spacious, even had a patio area. The bed was really comfy and my husband said... More 

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your review, we are glad you enjoyed your stay with us, we do run a loyalty scheme as you described, thank you. We look forward to seeing you again in the future. Kind regards Gillian Hall General Manager More 

Preston, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

My friends and I stayed on the 8th July for 1 night for a graduation night out. We stayed in a Pelham suite. I missed check in as I arrived late but my friend who checked us in said everything went fine and we didn't need to pay the £100 security deposit as there we're only 3 of us staying... More 

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your review, we are glad you enjoyed your stay with us, the wardrobes were specially made and expensive, as guests are usually short stay it makes it easy for them and us to check they haven't left anything behind. Kind regards Gillian Hall General Manager More 

Somerset, United Kingdom
1 review
4 of 5 stars Reviewed August 8, 2014

Four of us stayed here for our daughter's graduation at the beginning of July. The staff at the hotel were so helpful and kind; nothing was too much trouble for them. We would definitely stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your review, we are glad you enjoyed your stay with us for such a happy occasion as your daughters graduation,we look forward to seeing you again in the future Kind regards Gillian Hall General Manager More 

Skipton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

We always choose Kensington House Aparthotel when we bring the children (5 and 8) up to Newcastle. The facilities are superb and the apartments are spacious. We have a far better/more comfortable stay at Kensington with the kids than at other hotels we have been to elsewhere with them. The location is excellent. The Metro is across the road (but... More 

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your review, we are glad you enjoyed your stay with us, staying in the apartments with young children is much easier than two hotel rooms,we look forward to seeing you again in the future Kind regards Gillian Hall General Manager More 

Newcastle, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

Kensington House Aparthotel was the perfect hotel/apartment to relax, unwind and flexibility. I had asked for an earlier check in (For an additional cost) however the staff were very flexible and even helped me with taking luggage to our room. The girls and I really enjoyed our time at the apartments and really made ourselves at home. The apartment came... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your review, we are glad you enjoyed our home from home experience and look forward to seeing you again in the future Kind regards Gillian Hall General Manager More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Honestly, it was hard to leave the flat to go out. The kitchen had all we needed. It was quiet or rather suitably sound proofed so no-one complained about our noise. Bathroom was comfy, ace. The only complaint I can think of was that we shared with another couple and only one bedroom had a tele so I had to... More 

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your review, we are glad you enjoyed our home from home experience and look forward to seeing you again in the future Kind regards Gillian Hall General Manager More 

1 review
5 of 5 stars Reviewed August 4, 2014 via mobile

Me and a friend of mine stayed at Kensington house aparthotel from a last minute booking and I must say we must have been very lucky. The apartment was faultless as was the service. Overall it was that good we have made another reservation. Would definitely recommend to others.

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your lovely review, we look forward to seeing you again in the future. Kind regards Gillian Hall General Manager More 

Clitheroe, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

We stayed here for my daughter's wedding and it was superb. Lovely apartments, well equipped, comfy beds and friendly service. The milk, butter and orange juice in fridge, croissants in freezer, cereals and jam were unexpected and a lovely surprise. I would recommend to everyone.

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your lovely review, we are glad we were part of your daughters wedding. Hopefully we may see you in the future. Kind regards Gillian Hall General Manager More 

North America
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 1, 2014

These are lovely, clean, stylish apartments with everything you need for a self-catering stay. The staff were very kind and helpful. Highly recommended. The location would be most useful if you needed to be close to the universities but it's still only a 15 minute walk from central Newcastle, and is just across the road from a Metro station if... More 

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for your lovely review, we are glad you enjoyed your stay with us. The maps are supplied by Newcastle and Gateshead Council, they are pretty basic, but can be quite useful. Hopefully we will see you all again in the future. Kind regards Gillian Hall General Manager More 

Cobham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

The location is perfect for anyone who has business in "the toon" or has kids with digs in Jesmond. The beds were great, both bedrooms and bathrooms were immaculate and the availability of 24 hour doormen was very useful. The croissants available in the morning along with the usual kitchen services made this a highly convenient place to stay. Thank... More 

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time and writing a lovely review for us. We are glad you enjoyed your stay and hopefully we will see you in the future. Thank you for choosing us Kind regards Gillian Hall General Manager More 

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