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Kensington House Aparthotel

4.0 of 5
5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
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Kensington House Aparthotel
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102 reviews from our community

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    68
    23
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Date Rating
Romford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 15, 2013

I recently stayed in these apartments as one member of a Hen party. The apartments are clean, well maintained and stylish. They are beautifully decorated, come with a high specification kitchen (including glass champagne flute glasses and a dishwasher) and contain the most comfortable beds I have ever, ever slept in. The location is also ideal - a short drive... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 20, 2013

Thank you for taking the time to write a review for us. We really appreciate the lovely things you said about our apartments, and you truly enjoyed your stay.I would appreciate you contacting me directly re the receptionist comments, I certainly have no problem with people dressing up. We do not allow anyone to stick posters, pictures etc on the... More

South East England
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2013

We booked this through Laterooms.com and what a bargain it was. Right in the centre of Newcastle next door to the Metro. Situated on Osborne Rd in close proximity to the restaurants, bars and shops of Jesmond. The room was immaculately clean and the receptionist very friendly and helpful.

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 20, 2013

Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us and look forward to seeing you again in the future Kind regards Gillian Hall General Manager More

Belfast, Northern Ireland, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2013

Had a brilliant stay at Kendsington Aparments while on my hen do with 9 other girls. We booked two apartments which both had 2 double beds in each and we had two camp beds placed in each to facilitate 5 persons per apartment. The apartments were beautifully designed and added a touch of luxury at a very affordable price to... More

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 20, 2013

Thank you for writing a review for us. We are glad you enjoyed your stay with us and look forward to seeing you again in the future. Kind regards Gillian Hall General Manager More

1 review
5 of 5 stars Reviewed March 10, 2013 via mobile

Their was 4 of us staying in a 2 bed apartment.. With a free upgrade of a larger room with ensuite (not sure why) for 1 night. Our room was fantastic couldn't have wished for more.. Very spacious, modern, clean, defo has the Wow factor!! We was on the top floor (room 67) bit of a killer on the stairs.... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 18, 2013

Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us. There are restaurants and bars out of the hotel turn right about 10 minute walk. We upgrade our guests for a number of reasons, it also allows guests to see what else is available at no extra cost to... More

derby
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2013

Myself and a group of friends recently stayed here on a visit to Newcastle for my friends 21st birthday. I was happy just staying in a hostel for the night but the birthday girl wanted something a little more luxurious and that is certainly what we got! The apartments were perfect, well sized and beautifully decorated. The beds were very... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 6, 2013

Thank you for taking the time to write such a lovely review, we are glad you picked us to stay with, Cheryl said you were a lovley group of girls and had enjoyed Jesmond and your weekend with us. We look forwward to seeing you again in the future. Kind regards Gillian Hall General Manager More

Contributor
19 reviews 19 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2013 via mobile

My friend booked this but fell ill when he was due to use it so handed over his reservation free of charge for me and my girlfriend to use. We were pretty impressed when we got there, really nice room and living space. Wasn't too noisy even with people in a room downstairs from us playing music and clearly getting... More

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See 13 more reviews by bloodninja for Newcastle upon Tyne
GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 6, 2013

Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us, when you stay with us again if you require extra tea/coffee milk etc just request it from reception and they will supply more for you. We look forward to seeing you again in the future. Kind regards Gilian Hall... More

Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

Just returned from a 3 night trip to newcastle with my husband and two kids. Having spent 2 sleepless nights at the premier apartments in the centre of town (unbelievably noisy!), although that is my only complaint. we simply couldn't stay another night. We were recommended the Kensington house apart hotel in jesmond, a lovely part of town. We were... More

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See 2 more reviews by Susan C for Newcastle upon Tyne
GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 6, 2013

Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us and had a good nights sleep very important when you have children to entertain. We look forward to seeing you again in the future. KInd regards Gillian Hall General Manager More

Isle of Mull, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 12, 2013

They stole £50 from my debit card without my permission and refused to give it back. I have had to contact trading standards. Plain awful attitude towards clients. The reception staff were rude and unhelpful. The Kensington House Aparthotel listed themselves with hotels.com (the booking agency I used to book my stay). Their online listing stated that I would need... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
February 22, 2013

You booked an apartment in January2012 for the Great North Run Weekend which is september,not October, £50 non refundabledeposit was taken off your card as explained on all booking sites for all weekend bookings we take a £50 non-refundable deposit, you rang and complained we explained that these were our conditions but we would be quite happy to cancel your... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2013 via mobile

As it was my 21st my uncle decided to 'surprise' me and book me an apartment for the night but because of security reasons i had to use my card to pay it. Which in my eyes is a faf! So not really what you call a surprise, then i added 2 extra guests which was £50 which fair enough... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
February 22, 2013

Thank you for your review. This booking was exrtremely complicated we tried on many occasions from a variety of phone calls to various people to get the balance of this booking. We take a £50 non-refundable deposit for all weekend bookings, we take a cash bond not bundle which is returned on departure after apartments are checked. It is pretty... More

Hastings, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2013

Great to be independent in a lovely flat yet still have 24 hour reception service for any questions. Very spacious and the kitchen is well equipped. Waitrose a 15 minute walk away - essential for buying breakfast as the continental one supplied in the flat is very basic! Not very central but lots of places to eat before you get... More

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review
March 6, 2013

Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us, reception are always on hand to help our guests if you have diffuculty using any of the appliances. We look forward to seeing you again in the fututre. Kind regards Gillian Hall General Manager More

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Additional Information about Kensington House Aparthotel

Also Known As:
Kensington House Aparthotel Hotel
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel
Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking
Hotel Style:
#4 Luxury Hotels in Newcastle upon Tyne
#6 Business Hotels in Newcastle upon Tyne
#10 Family Hotels in Newcastle upon Tyne
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
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Kensington House Aparthotel
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