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All 78 Newcastle upon Tyne hotels

Kensington House Aparthotel

4.0 of 5 Hotel   |   5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
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Kensington House Aparthotel
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90%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
NicC-Derbyshire Derby, United Kingdom
  • Reviews (170)
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170 people have reviewed this hotel

Traveler rating
    108
    45
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    3
    5
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38
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
There are newer reviews for Kensington House Aparthotel
See the most recent reviews
Derby, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night in a two bed apartment. Overall it was fine but just felt it needed a bit more attention to the details - the bin lid in the kitchen was missing, a few of the tiles on the floor were cracked, the dishwasher hadn't been unloaded, only two towels provided when the booking was for four... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time and writing a review for us, we are glad you enjoyed your stay with us, and I totally agree with your comments about attention to detail, these have been addressed with housekeeping. We look forward to seeing you in the future. Kind regards Gillian Hall General Manager More

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I went to University in Newcastle a few years ago, so it was nice to return as a 'grown up'. The apartments themselves are very nice, well designed and modern. They show a bit of wear and tear, for example badly damaged wallpaper, but on the whole good. The bed is comfy and the bathroom clean. The only things that... More

Was this review helpful? Yes 1
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time and writing a review for us. We are in the process of planning a redecoration of the apartments at the end of this year. The receptionist has only been with us a few weeks and is still learning the ropes, no excuse I know but with time and encouragement will get there. We hope... More

Scotland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The apartment was really clean, comfortable and well equipped. Having stayed in hotels with our friends before, it was great to have proper socialising space. The only major downside was that there was only one bathroom - ensuite bedrooms would have been ideal. There were a few minor niggles - not enough storage space/shelves in the bathroom for example. And... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time and writing a review for us, we do have apartments with bathrooms and en suite, if you would like to book in the future ring directly and we can explain the apartments and what they have. We are looking at ways to increase storage in the bathrooms, we are glad you enjoyed your stay... More

Newcastle upon Tyne, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here the night before my wedding and then on our wedding night. We had a basement apartment which was nicely decorated - my criticism would be that it was pretty dark. It's a basement, with dark walls, dark furniture and carpets. The kitchen had everything needed and the service was great - we rang up for extra milk... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you taking the time to write a review for us. Congratulations on your recent marriage. We are glad you enjoyed your stay with us and hopefully you will come and stay for your first anniversary. All our good wishes. Kind regards Gillian Hall General Manager More

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall we thought the apartment was great. Very central, near Jesmond metro station meaning we could leave the car in the Hotel's free car park which was handy. The apartment itself was clean and had a good standard of decor. It was nice to have the space and option to cook. We liked the thoughtful touches such as the fresh... More

Review collected in partnership with this hotel

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GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time to write a review for us we are glad you enjoyed your stay with us whilst visiting the 'Toon'. We have a night porter on duty all night if you had contacted reception he would have dealt with the couple who were arguing we are sorry this marred you stay some what. We look... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We used this hotel when collecting my son and all his belongings from University - as we were driving from London we needed a really good night's sleep. The bed was very comfortable and the location was perfect. Our apartment was on the ground floor so no stairs and was extremely quiet. We would definitely use the hotel again.

Review collected in partnership with this hotel

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time to write a review for us, we are glad you enjoyed your stay whilst collecting your son and all his belongings, we wish him success in whatever career he chooses and hopefully see you all again one day. Kind regards Gillian Hall General Manager More

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An excellent location, close to most of the facilities we needed. We enjoyed our stay even though we came to Newcastle for a funeral. The Apartment was well furnished and well provided for, our one bed apartment was good and with the bedroom at the back was quiet. We were disappointed that the bed in an otherwise excellently appointed apartment... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time to write a review for us, I am sorry you visited us for such a sad occasion, hopefully you will be able to visit us in the future to relax and enjoy the sites, if you ring us direct we can let you know about the different types of apartments and the beds. Kind... More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

The location is excellent, on the outskirts of the city and in the heart of the Jesmond entertainment district. Easy access to Metro and buses, the Kensington is a spacious and modernly furnished home from home for a family or couple looking for a base in Newcastle. As a visiting ex-patriot I was delighted by the staff's attention to service... More

Was this review helpful? Yes 2
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time and writing a lovely review for us, we are glad you enjoyed your stay with us, and we hope your son is fit and well. When we have lovely pleasant guests like yourselves we find it a pleasure to help. Hopefully we will see you again in the future Kind regards Gillian Hall General... More

London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2014

First time staying here, and it was ideal as a group us (5 people) booked 2 x 2 double bedroom suites and they were ideal for what we required. Close to the bars and restaurants of Jesmond and the city centre. The apartments themselves were very spacious, clean and ideal for staying in for a weekend. The bedrooms were spacious... More

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time to write a review for us. We are glad you enjoyed your stay and really look forward to you returning, please ask for one of our loyalty cards. Kind regards Gillian Hall General Manager More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed May 24, 2014

Friends and I have stayed at the apartments for the last 4 years in a row, we love them. Beautifully appointed, everything you could possibly need. Fantastic location for both Jesmond and town. Can't recommend highly enough

Was this review helpful? Yes
GillHall, General Manager at Kensington House Aparthotel, responded to this review

Thank you for taking the time and writing a lovely review for us. We are glad you enjoy staying with us and look forward to seeing you in the future. Kind regards Gillian Hall General Manager More

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Additional Information about Kensington House Aparthotel

Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kensington House Aparthotel 4*
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Also Known As:
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel

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Amenities

Free Parking
Hotel Style
#5 Luxury Hotel in Newcastle upon Tyne #7 Business Hotel in Newcastle upon Tyne #10 Family Hotel in Newcastle upon Tyne #10 Romantic Hotel in Newcastle upon Tyne
Hotel Class
Official Description (provided by the hotel)
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
Number of rooms
23

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