I have stayed at this Hotel 4 times in the last 2 yrs. Most recently, on the 28th & 29th February.I like the informal atmosphere of the country house, and the willing staff. With a little more attention to detail - this Hotel could be outstanding. My only criticism would be the sub standard duvet's. Thin and cheap! I had...
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Thank you for taking the time to write a review regarding your recent stay here at Branksome Place.
I was pleased to read that you enjoyed your stay. However I was sorry to read that you felt the duvets needed updating. Thank you for this feedback, I will certainly take this feedback on board.
I do hope that we will...
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Cheap and cheerful but could do with a deep clean :-)
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Thank you for taking the time to write a review on Trip advisor.
With feedback such as yours I can really use them to make improvements to the services & the facitlities.
I do hope that I am able to welcome you back to De Vere again in the future.
Regards
Simone Brinkworth
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We stayed at Branksome place while visiting some friends close by. It was very convenient and as we booked some time in advance got an amazing price. For us (two adults and a 16 month old) it worked very well. We stayed two nights and would return if we were able to obtain the same or similar rate.
The majority...
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Thank you for taking the time to write a review on Trip advisor regarding your recent stay here at Branksome Place.
Its great to read such positive feedback in relation to the service as the team here are always proud of what they do and enjoy working in the hospitality industry. I will ensure that I share it with them....
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This hotel is lovely, Tudor style, gorgeous lounge to relax in. Very close to local amenities and devils punch bowl national trust site. Interior like a boat, my nephew loved it! Jason on reception was helpful too
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Thank you for taking the time to write a review on Trip advisor. I was so pleased to read that you enjoyed your stay here and that you felt it was a good base for your trips out.
Thank you also for your positive comments in relation to Jason, I will make sure that this is passed on to him....
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Where to begin! One of my new years resolution was to try and be more positive, but unfortunately, there is nothing nice to say about this place, except for its surroundings. I had booked a 'family room', we were allocated room 230, which actually appeared to be their storeroom. There was a long black hair on the stained white bed...
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Thank you for taking the time to review your recent stay at Branksome Place.
First and foremost may I offer my sincere apologies for the issues you encountered, and the fact that you went away disappointed and left early.
I have now personally reviewed the bedroom myself with my Head Housekeeper and I can fully understand your comments. It has...
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Friendly Service Great Food Lovely Setting had a refreshing sleep what more could one ask for
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Thank you for taking the time to write a comment regarding your recent stay. I was very pleased to read that you enjoyed your short stay with us.
I do hope that I will have the opportunity of welcoming you back to De Vere again in the future.
Regards
Simone Brinkworth
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Myself and my boyfriend stayed here in January, as we drove up to the hotel we were quite impressed by the front it looks like a lovely old country house, the rear and entrance of the hotel is very different! the reception area is decked in a nautical theme but looks as if it has been put together cheaply with...
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Thank you for taking the time to write a review.
I was pleased to read that you enjoyed your stay overall and that you found the team helpful & polite. I will ensure that I share this with the staff involved.
However I was sorry that you were slightly disappointed with certain aspects of your visit. I have taken your...
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Myself and my partner stayed at Barnksome Place for one night on Saturday 21/1/12. I had stayed at DeVere Venues before so knew what to expect but was slightly worried once I read a few reviews and saw the rather grim photos on this website.
We paid an excellent offer price of just £29 for the room for one night....
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I recently stayed here on the night of my sisters wedding, which took place here and went very smoothly and was very well organised by the staff at the hotel. That side of things was excellently done. The hotel is almost surreal. The drive to the hotel up the lovely wooded road (areas of which need resurfacing), past various styles...
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Thank you for taking the time to write a response on Trip advisor. I was pleased to read that you and your party had an enjoyable stay. I was also very pleased to read that you found the staff helpful and professional, I will certainly pass this on to the teams involved.
I do hope that we will get the...
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We stayed for one night here. The hotel is made to look like a ship.The interior is quite outdated but ok. The reception staff is friendly and helpful. We didnt eat in the restaurant but had food in the room. The menu was like a bar menu and we didn't get what we wanted from the menu and the quality...
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Thank you for taking the time to write a response on Trip advisor. I was pleased to read that you had an enjoyable stay.
However I was concerned that you did not fully enjoy the rooms service menu and food, I apologise for this. I will certianly review this witht he teams involved.
I do hope that we will get...
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