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Manor House Hotel & Spa

3.0 of 5 Newlands Corner, Guildford GU4 8SE, England
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Manor House Hotel & Spa
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Manor House Hotel & Spa
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337 reviews from our community

Traveler rating
    100
    82
    73
    41
    41
See reviews for
55
111
16
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (337)
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Guildford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I booked a double room to stay one night .... Room was like something out of the 70's and the whole hotel looked like it was about yo go bust ... The man behind the bar covered in tattoos could not have been any more rude ... No customers service skills what so ever .... Looks like somebody needs to... More 

Was this review helpful? Yes 2
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed before and although it wasn't great the staff were friendly and helpful and we had a nice stay. This time was shocking! I'm lead to believe it has been taken over. I think the new owners either have no experience what so ever of running a hotel or have no customer service bones in their bodies and... More 

Was this review helpful? Yes 5
Welwyn Garden City, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a lovely night away at Manor House, we were bought this as a Xmas present. Spa area was lovely, nice and quiet, had a very relaxing facial. Room was fine, clean, but a little dated. There was a party on when we stayed, no noise from that, but we wherein room 15, which was just above the... More 

Was this review helpful? Yes
Cumbria
Top Contributor
141 reviews 141 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positives : Lovely grounds, appealling building, clean, crisp sheets and clean. Reasonably priced. Excellent breakfast However, approaching the hotel it's not clear (especially in the dark) where the main entrance is. Folks were wandering in through the bar and asking for reception. Reception wasn't manned when I arrived, when the chap arrived I wasn't greeted, asked if I wanted wake... More 

Was this review helpful? Yes
Sutton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was a spa day break booked by my son as a Christmas present. Reading reviews I was not expecting much. Plenty of parking, but no signs showing which entrance to use for reception. On my arrival before noon I was told room was ready and I had been upgraded to room with double bed. Good start! Room 56, looked... More 

Was this review helpful? Yes 4
Littlehampton, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My other half called me and told me to 'pack a bag' for the night we were going to a spa hotel for the night. We live two hours away and nothing like this had ever happened to me, very excited as I packed and researched this place on my phone waiting for him to arrive. The hotel was beautiful... More 

Was this review helpful? Yes 1
Surrey, England
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I’ve just enjoyed my third New Year’s Eve stay at the Manor House Hotel. Each time, I’ve been with a group of friends attending the Gala Dinner Dance, staying the night on a B&B basis as part of the package. I agree with other comments here that the hotel looks a little dated and tired in places but it doesn’t... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014 via mobile

This lovely Hotel needs some TLC , the heating is bad and the decor is tired and needs updating . The food is average and needs improvement too . The staff , especially Sam , David , Chris and James are the hearts of this Hotel and made my staff very enjoyable and i will stay again soon . New... More 

Was this review helpful? Yes 1
G M, General Manager at Manor House Hotel & Spa, responded to this review

Thank you for your kind review. It is only with your valuable feed back that we are able to improve our service. We do have problems with the heating at the moment and are awaiting new boilers to be fitted which have been authorised and should be fitted very soon. I will pass on your comments to Sam James and... More 

Sussex
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

I stayed here during a stressful week of work. Just stayed on my own and had dinner at the hotel bar/restaurant in the evenings. It was a clean, relaxed place with plenty of space. Food served in the evenings was nice, just normal pub food but it was comforting and tasty. I just felt really welcome and at home there,... More 

Was this review helpful? Yes
G M, General Manager at Manor House Hotel & Spa, responded to this review

Thank you so much for your kind review I will of course pass this on to all the team members. We are so pleased we were able to make your working week a little less stresfull. We look forward to seeing you again in the future More 

Didcot, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2014

Went here for the 2nd time today. Family lunch with 16 of us. Great service from booking with Mel to the fab food. What a lovely afternoon. Again great service, nothing too much trouble and food lovely. Thank you for helping to make my partners 50th Birthday celebration a memorable one.

Was this review helpful? Yes
G M, General Manager at Manor House Hotel & Spa, responded to this review

Thank you for your very kind review.We are pleased that we were able to make your parents 50th a memroable occasion for you. I will pass on your comments to all the team. More 

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Additional Information about Manor House Hotel & Spa

Address: Newlands Corner, Guildford GU4 8SE, England
Location: United Kingdom > England > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Manor House Hotel & Spa 3*
Number of rooms: 50
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Also Known As:
Manor House Hotel And Spa
Manor House Hotel Guildford
Manor Hotel Guildford
Hotel Style:
#4 Family Hotel in Guildford

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