I booked this hotel to stay the night after getting married. I was told that £100 would get me a top rate room with breakfast. Actually it got me what I'd consider an average room and my wife and I were refused entry to breakfast as they said my rate didn't include breakfast! I complained to the reception and they... more

We booked in as a last minute thing. The price was very expensive and the room itself small with a not very comfortable bed. The bathroom wasn't very good either. The breakfast tasted great (except for the coffee), but my wife and I were both very sick afterwards. I rang to tell the management, who weren't that interested. Never again. more

My wife and I stayed here in November 2007 in a room in a 'coach house' at the back of a hotel. We were charged £10 more than we were told we were going to be by the friends who had recommended the hotel in the first place, and then to cap it all I got bitten quite badly in... more

We booked the hotel as it looked really nice and didn't mind paying a little bit extra. When we arrived we were not in the main hotel, but in a coach house on the side with rooms which looked nothing like the pictures on their websites. Furthermore it was very small for a double. The staff on arrival were very... more

This hotel is badly in need of renovation. The bathrooms have mould (and sinks the size of your hand), the carpet is worn, and the rooms are very noisy with thin walls. All this for the price of a 5 star hotel in most cities. When I checked in, I noticed the poor state of the bathrooms, and asked for... more

worst hotel experience ive ever had, manager was rude and useless, Rooms were very damp and if thats not enough it was expensive more

Overpriced and disappointing. I had a small hot room at the rear with an overwhelming smell of airfreshener trying to overcome tobacco smoke. Bathroom the size of a cupboard - (really - the basin is so small you bang your head on the wall trying to rinse water off your face) and with a cracked wc pan and tiny quantity... more

Not impressed with this hotel. Very expensive (GBP120) for the quality of the room and service provided - afterall this is a so called three star hotel. Bed extremely uncomfortable and room very hot. As my room was on the ground floor I reluctantly had to leave the window open to ensure some air circulation. Simple things let the room... more

My worst hotel experience ever!!! The staff were totally unwelcoming and didn't give a toss. The rooms on their website look fairly nice but in reality they were small and hot with cheap furnishings. The bathroom was equipped with 1 piece of shoddy soap, was shabby, not very clean and the smallest bathroom I've ever seen! Also if you want... more