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Holiday Inn Guildford

4.0 of 5 Egerton Road, Guildford GU2 7XZ, England
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Holiday Inn Guildford
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Holiday Inn Guildford
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377 reviews from our community

Traveler rating
    108
    146
    90
    20
    13
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93
69
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133
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iwade, United Kingdom
Top Contributor
119 reviews 119 reviews
61 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Pre-booking online will save you a lot of money. Walk in prices were over £200 a night which is outragoue for the type of hotel. How they think their rooms are worthy of that prcie tag im not sure. The hotel reception is nice and the staff are freindly and got me checked in quickly. The best way to describe... More

Was this review helpful? Yes 1
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I am disappointed you would describe our hotel as average and that the hotel corridors were uninspiring. I will of course be discussing your comments with the team to see where we can improve. I was however delighted you... More

cyprus
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location if you want to be close to the university of Surrey, it is close to the new facilities of the uni and the gym. Nice place, everything a holiday inn chain offers, breakfast was not in the price so i cannot comment. It would be nice to be included though since it is not a cheap hotel.

Was this review helpful? Yes 1
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to the Holiday Inn Guildford. I am delighted to learn how much you enjoyed your stay. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Nick Aristodemou, Hotel Manager More

Athens, Greece
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and the staff of the hotel was very kind. I was not satisfied with the breakfast as it was too expensive (15 pounds extra) and there was not a big variety in the food. I would also prefer the water while taking a bath to be hot and not just warm.

Was this review helpful? Yes 1
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to the Holiday Inn Guildford. I am sorry to hear you felt breakfast was too expensive and your bath water was not hot. Please be assured I will be discussing your comments with the relevant departmental managers. Thank you for your feedback and I... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights and the service was unbelievable , all the staff went out of their way to be helpful from the morning manager to Clive the barman . I would definitely return. Bar food was very good and service attentive

Was this review helpful? Yes 1
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to the Holiday Inn Guildford. I am delighted to learn how much you enjoyed your stay. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Nick Aristodemou, Hotel Manager More

Chennai, Tamil Nadu, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

While the room and food is great there are some areas where this hotel needs improvement. In buffet breakfast, adding the name of the dishes and ingredients will be a great help to travelers coming from outside of UK. Charging for internet even after we pay for 100+GBP room charge is too much. Placing a complimentary water bottle inside room... More

Was this review helpful? Yes
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford, and thank you for your feedback which I will review with my team. I can confirm the water in the bedrooms is drinking water and can be used to make tea and coffee. I do however, understand some people... More

Merseyside
Contributor
17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First class customer service at the holiday inn. Facilities are great and overall it was a very comfortable stay in the twin bedroom I was allocated. Food was enjoyable and the staff serving the food were very tentative. An overall enjoyable experience. .

Was this review helpful? Yes
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I am delighted to learn how much you enjoyed your stay. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Nick Aristodemou, Hotel Manager More

Leigh-on Sea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I found this hotel to be great in fact I'm writing the review whilst still staying. The staff have been so polite and friendly especially the bar and restaurant staff where nothing was too much trouble. The facilities are excellent and it is perfectly situated for Guildford town and in my case the Royal Surrey hospital. The rooms are spacious... More

Was this review helpful? Yes 1
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted to learn how much you are enjoying your stay. Please do not hesitate to contact me should you require anything else to make your stay more comfortable. Kind regards Nick Aristodemou, Hotel Manager More

Bristol, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night after spending all day at Chessington. Upon check in, there seemed to be a problem allocating the room. I had only booked the hotel at almost midnight the night before and it wasn't showing on their system. Finally after 20 mins and being offered complimentary drinks we got our key. Up one flight of... More

Was this review helpful? Yes
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I am delighted to learn how much you enjoyed your stay. Thank you for your feedback regarding the menu and room temperature, which I will review with my team. I do hope we have the pleasure of welcoming you... More

The Cotswolds
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival we were a bit dubious - the hotel is quite dreary from the outside - but once inside we really liked to hotel. The facilities are great; swimming pool, Jacuzzi, steam room, large bar area, large restaurant with ample food choices. (Note of Caution - There are no lifts in the hotel) Our room (115) was excellent; it... More

Was this review helpful? Yes
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. Sorry to hear you found your room to warm, I will discuss this with the team to ensure we are setting the air con at the right temperature moving forward. We are delighted to learn how much you enjoyed... More

Luton, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel as a family on 25/10 for one night. As it was a wedding we had pre-reserved the room a few months ago. Our family was 2 adults 1 young child and one baby. When checking in I was told the our room was on the lower ground floor.. At this point the penny did not... More

Was this review helpful? Yes
Michelle G, Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I am really disappointed to hear your stay was not up to our usual high standards. I would very much like to speak with you further with regards to your stay, if this is acceptable, please do email my... More

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Additional Information about Holiday Inn Guildford

Address: Egerton Road, Guildford GU2 7XZ, England
Phone Number:
Location: United Kingdom > England > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Guildford 4*
Number of rooms: 168
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Also Known As:
Holiday Inn Guildford Hotel Guildford
Guildford Holiday Inn

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