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Holiday Inn Guildford

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Egerton Road, Guildford GU2 7XZ, England
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1 room 1 guest
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Holiday Inn Guildford
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473 Reviews from our TripAdvisor Community

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Traveler rating
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    185
    111
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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  • German first
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  • Russian first
  • Any
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  • All months
    (473)
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    (121)
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Peterborough, England, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

An average hotel. Friendly staff and comfortable rooms. Close to the main campus of the university of Surrey - which is very handy for a family like ours. Grounds and parking great. Close also to local supermarket.

Was this review helpful? Yes
Swiss Alps, Switzerland
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arrived on 23/08 and were warmly greeted at reception , stayed only one night but got a deal which included breakfast and the breakfast buffet was very good. A busy but friendly hotel on the outskirts of Guildford, this was the 3rd time we have stayed there and we will stay there again next time in the UK.

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Notts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was staying at the holidayy Inn with my two young children, my husband couldn't join us so I had decided to brave it alone with the small people! Upon arriving after a 5 hour journey (2 hours of which was stuck on the M25) I was met with a warm welcome and a smile. We had a family room... More 

Was this review helpful? Yes
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards Michelle Gillham, Hotels PA More 

ramsgate
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staff were very friendly especially the resturant staff , the resturant manager in the morning could not do enough to help everyone when the resturant was extremely busy for breakfast. The rooms were very clean and the bed comfortable. I highly recommend staying at this hotel for a short break.

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Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night to attend a family party nearby. Room very comfortable and clean and we had a very good nights sleep! Breakfast was pretty good, but a bit overpriced. Wifi is only free for 30 minutes before having to pay for it.

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Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. I am delighted to hear you had a good nights sleep and enjoyed breakfast. With regards to wifi, I can confirm if you are an IHG rewards member (which is free to join) you are entitled to complimentary wifi throughout your stay. Please do... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night for work. Good room with plenty of space to spread out. They were able to make me a vegan meal (basic, nothing exciting but was welcome at the end of the day) and provided soya milk for breakfast. Breakfast was a bit chaotic though and staff appeared to be rushed off their feet. For the... More 

Was this review helpful? Yes
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. Guest feedback forms a vital part of our business and it is through constructive comments we are able to strive to improve the service we offer our guests, so thank you. I do hope we have the pleasure of welcoming you back to the... More 

Warwickshire
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We just needed a bed for the night, somewhere to crash after a night out locally and this hotel proved to be just perfect for a comfort, undisturbed night's sleep. We were a fairly last minute booking, pleasantly surprised with the room only price, and blown away by the service from Kelly in reservations, and all the reception staff -... More 

Was this review helpful? Yes 1
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards Michelle Gillham, Hotels PA More 

1 review
5 of 5 stars Reviewed 1 week ago

Everything is Awesome. Treated like royalty. Everywhere was clean. Comfy beds. Lovely bathroom. Fantastic swimming pool and jacuzzi. Good access and free parking. air con rooms. lovely clean fresh towels and bedding. choice of pillows.

Was this review helpful? Yes
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards Michelle Gillham, Hotels PA More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 4 days on a business trip and found the hotel quite basic. You will get easily bored at the evening. Was lodged in a room on the 2nd floor and surprisingly they have no bellman services so had to carry my suitcase all the way up after a long trip despite that fact that the hotel prices are... More 

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Adam Q, Front Office Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at the Holiday Inn Guildford. I am sorry that you found our facilities basic. Unfortunately we are located approximately 1.5 miles from Guildford town center, however I do hope you had a chance to enjoy our on-site health club with swimming pool, sauna, jacuzzi and gym.... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although not walking distance ,to town only £8.00 in a cab so not the end of the world. Hotel was clean, fresh and had a great nights sleep. Reception staff were helpful and friendy when organising taxi's. Bar staff - one chap was really great and funny joking with us the other (on the later shift) was very strange a... More 

Was this review helpful? Yes
Adam Q, Front Office Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at the Holiday Inn Guildford. I was really pleased to read your positive comments about our team, albeit from one member of the bar staff. Your comments will be duly passed to the relevant manager for review. I do hope I can welcome you back to... More 

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