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Holiday Inn Guildford

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Egerton Road, Guildford GU2 7XZ, England
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Holiday Inn Guildford
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517 Reviews from our TripAdvisor Community

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Edinburgh, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

i have an amazing time at this hotel. Firstly i arrived at 8.30am and was shattered and they let me checkin to my room early. The spa was great and pool, staff friendly. The chef even made me a special dish for dinner as i was gluten free/vegetarian, so hats off to him, it was delicious. The breakfast had everything... More 

Helpful?
Thank kcmonroe
London, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Got a good deal through Booking.com for B&B for two nights at the weekend. All the team were very friendly and polite throughout the hotel. The room was quite away from the main reception on the lower level but clean to a very high standard...The bath pane was a little tired and in need of repair but tea & coffee... More 

Helpful?
Thank Dawn B
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to post a review following your recent stay. I am delighted to learn how much you enjoyed your pamper weekend. Thank you for your feedback and I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Michelle Gillham, Hotels PA More 

Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was a typical hotel in England. It is a bit dated, but reasonable. The room was spacious. The bed was lumpy. The high point was the shower; one of the best I've had at a mid-price hotel. Breakfast, included in my rate, was hearty; full English available. Fruits and continental options left something to be desired. I had dinner... More 

Helpful?
Thank Imran J
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to post a review following your recent stay. I was most concerned to hear you found the bed lumpy, this is of course something we will look into and replace where necessary. I am pleased you enjoyed your stay overall and I do hope we have the pleasure of welcoming you back... More 

Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having to stay in hotels on business a few nights a week it's a pleasant suprise when chain hotels over deliver on expectations... The hotel maybe a little dated, not in the town centre etc... (as per others comments) but on my last stay at the hotel dinner (which I had via a dinner bed and breakfast rate) was excellent... More 

Helpful?
Thank Barry A
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. It's great to hear how much you enjoyed your stay. We look forward to welcoming you back on a future occasion. Kind regards Michelle Gillham, Hotels PA More 

Manchester
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent two nights whilst my son was attending a function at the Sports Park. We had a family room that was excellent in every aspect, size, cleanliness and comfort. The service was very good, breakfast, bar and restaurant were as good. Sadly we could not spare the time to use the spa facility. Access and car parking were superior. We... More 

Helpful?
Thank coldshield
Michelle G, Hotels PA at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. I am delighted to hear how much you enjoyed your time here. I do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham, Hotels PA More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed in a double room. Once I climebed up to my floor (no lift to he found) and walked into my roomu I was overwhelmed by a smell of old, unaired room. The room was very basic, but clean. Don't expect slippers and toiletries only include a soap and a shampoo. Nothing in the minibar, not even a bottle... More 

Helpful?
1 Thank Justyna K
Michelle G, Hotels PA at Holiday Inn Guildford, responded to this review

Dear Guest, I was most concerned to read your review. Please be assured this is not typical of our usual high standards. Unfortunately we do not have a lift, however you should of been offered assistance with your luggage on check-in, I am sorry if this did not happen on this occasion. I am pleased you enjoyed breakfast. I do... More 

Nottingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Really hacks me off when I get sold a double room and it's two singles pushed together and covered with a sheet, hence only 3 stars. Breakfast distinctly bog standard, nothing special here (buffet items kept warm under a lamp) but edible. Otherwise very good apart from I thought some of the steam room tiling is getting a bit grotty.... More 

Helpful?
Thank bentaylor
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review and email us following your recent stay. I do hope you received the reply email our Operations Manager sent you yesterday. I do hope we have the pleasure of welcoming you back to the the hotel in the near future. Kind regards Michelle Gillham, Hotels PA More 

London, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time at this hotel and really impressed , easy to find and park , the services provided and the staff were excellent. The room was nicely laid out with plenty of space,comfortable and the shower was probably the best i have come across in a hotel. The food in the bar and restaurant were excellent .The set menu was... More 

Helpful?
Thank Visitor2012-12
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. I am delighted to hear you would rate the hotel 10/10, thank you for your kind comments. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Michelle Gillham, Hotels PA More 

Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a great hotel, plenty of in site parking and good links to the M25. Really friendly staff who do make sure you are looked after. Large reception area and lounge area for chucking in and grabbing a bite to eat or a Starbucks ! Room good size and very clean and tidy.

Helpful?
Thank Martinw2000
Michelle G, Hotels PA at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. I am delighted to learn how much you enjoyed your stay. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Michelle Gillham, Hotels PA More 

Belfast, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 4 nights as part of a business seminar held in the hotel. The business centre is well equipped and the staff were very professional and friendly throughout. Ate in the hotel on 2 occasions and both meals were well presented and of a good size. Would definitely recommend for future business travellers.

Helpful?
Thank spex88
Michelle G, Hotels PA at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay. I am pleased to hear how much you enjoyed your stay. I do hope we have the pleasure of welcoming you back to the the hotel in the near future. Kind regards Michelle Gillham, Hotels PA More 

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