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Holiday Inn Guildford

4.0 of 5 Egerton Road, Guildford GU2 7XZ, England
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Holiday Inn Guildford
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Holiday Inn Guildford
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395 reviews from our community

Traveler rating
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    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel itself was ok, easy to find, plenty of free parking, rooms and bed comfortable enough. Shower was very good. My room was along several corridors and down two flights of stairs (no lift) which is awkward if you have bags to carry, or not as fit as you could be. Food in the restaurant/bar was nice enough but the... More 

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Bakewell, United Kingdom
Top Contributor
167 reviews 167 reviews
78 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night on business. Very friendly and helpful reception desk. Bedroom very comfortable. Pretty standard but clean and well equipped. Ate in the bar and the food was very good, with a nice happy atmosphere. Breakfast was excellent. All ways round a nice place to stay.

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Top Contributor
62 reviews 62 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I spent two nights here on business at the Holiday Inn, Guilford. I asked for a quiet room so I could do some work. This I was provided with. Room 344 is on the the 1st floor of this two floor hotel. There are two flights of stairs to get to the 1st floor and there is no lift so... More 

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Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. Guest feedback forms a vital part of our business and it is through constructive comments that we are able to strive to improve the service we offer our guests. Thank you once again, and I do hope you will... More 

Bournemouth
Top Contributor
93 reviews 93 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on business for one night recently. Friendly greeting by Adam, the Duty Manager on check in. He used to work at the Fboro hotel so I remembered him. Check in was quick and painless. Room was easy to locate and was usual style and size for a Holiday Inn. It was late and I had work to complete... More 

Was this review helpful? Yes 1
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. The hotel was being refreshed during your stay, I am sorry you experienced the smell of paint. However, I am delighted to read how much you enjoyed your stay and that you awarded the hotel with 5 stars. I... More 

Northampton, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with my daughter as she had an audition at Surrey uni. The room was OK, quite large but a bit tired, the bathroom definitely needed updating, it definitely wasn't worth the price I paid. However, I have given 5 stars for the excellent customer service. When I checked in I asked for a twin room & got... More 

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Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I was most concerned to hear you felt the hotel did not offer value for money, I will discussed the points raised with our management team. I am however delighted you awarded us with 5 stars for the customer... More 

London
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here as part of my Christmas party. Hotel was fine. Exactly what you expect. Clean., average sized room. Plenty of breakfast options. Friendly staff. Loads of parking. Not located in the centre of town, but just a short taxi ride away. Great value for money.

Was this review helpful? Yes
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I am delighted to learn how much you enjoyed your stay. I do hope you have the pleasure of welcoming you back to the hotel in the near future. Kind regards Michelle Gillham, PA More 

Marlow
Top Contributor
78 reviews 78 reviews
25 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was conveniently located for a night-stop near our son's for Christmas. The staff were very friendly on arrival and check-in was speedy and efficient. The room was adequately furnished though lacked some amenities in the bathroom and the coffee in the room was cheap and nasty. We had asked for a quiet room on... More 

Was this review helpful? Yes
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. Thank you for your feedback regarding the web booking service, which I will look into. I am delighted overall your stay was excellent. I do hope we have the pleasure of welcoming you back to the hotel in the... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Basic hotel and clean rooms thats what you expect when you pay certain amount to stay in the hotel. Wifi facilities and comfy beds. Kids and my wife really enjoyed it and they want to come back soon. Recomended

Was this review helpful? Yes 1
Michelle G, PA to General Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. I am delighted to learn you enjoyed your stay and would recommend us. I do hope we have the pleasure of welcoming us back to the hotel in the near future. Kind regards Michelle Gillham, PA More 

Brighton, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 18, 2014

An unusual experience from start to finish. Firstly there was the very courteous and helpful reservations person, who would have put most five stars to shame, 10/10. The reception staff were prompt, friendly and helpful on every occasion. The room was comfortable with a choice of pillows for the bed, a great selection of complimentary toiletries and accessories, although the... More 

Was this review helpful? Yes
Michelle G, PA to Hotel Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Holiday Inn Guildford. Firstly, please allow me to apologise for the cracked wash bowl in your room, poor restaurant service and for the disruption your experienced from a Christmas Party. I will discuss your feedback with our management team. Guest feedback forms... More 

Javea, Spain
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed at the Holiday Inn, Guildford for two nights on Friday 5th December departing on Sunday 7th. The total room price excluding food for two nights was £126.00 being competitive with the offerings from the budget hotel sector Premier Inn & Travel Lodge for the same dates. This Holiday Inn is located in its own grounds just off the... More 

Was this review helpful? Yes
Michelle G, PA to Hotel Manager at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write an in-depth review following your recent stay at the Holiday Inn Guildford. I am delighted to learn how much you enjoyed your stay. Thank you for your feedback regarding the shower, which I will put forward should we refurbish our bathrooms in the future. It's great to hear you will... More 

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Additional Information about Holiday Inn Guildford

Address: Egerton Road, Guildford GU2 7XZ, England
Phone Number:
Location: United Kingdom > England > Surrey > Guildford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Guildford 4*
Number of rooms: 168
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Also Known As:
Holiday Inn Guildford Hotel Guildford
Guildford Holiday Inn
Hotel Style:
#5 Luxury Hotel in Guildford

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