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All 8 Dorking hotels

Gatton Manor

3.5 of 5 Hotel   |   Standon Lane | Ockley, Dorking RH5 5PQ, England
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Ranked #5 of 8 Hotels in Dorking
A recent review
4 of 5 stars reviewed 1 week ago
bgtravellers Surrey
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88 reviews from our community

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    15
    11
    8
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15
29
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surrey
Top Contributor
360 reviews 360 reviews
110 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on a golfbreaks.com booking despite it being pretty local for us. Enjoyed the golf course and the food was all pretty good standard. We were very well looked after by the staff. It was very quiet with very few other guests which suited us pretty well, but may not have been everyone's cup of tea. Some of the hotel... More

Was this review helpful? Yes 1
Brighton and Hove, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Mixed review - stayed for a wedding and the public areas for the event were good - staff coped well with a power cut which must have been very stressful - even serving emergency sandwiches whilst waiting for the power to come on. The wedding celebrations were very enjoyable and it was a good environment for this. However the rooms... More

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Woking, England, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a hard one as some parts of Gatton Manor are excellent and some are dreadful. We were here for a wedding and staying overnight. Firstly the positives, the location is gorgeous. The golf course looks amazing and I wish I'd had the chance to play. The staff were great and nothing was too much trouble. They did a... More

Was this review helpful? Yes 1
Sidcup, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The golf course is very well looked after and a true test of golf the main problem is our stay at the hotel. I was part of the Douglas party and enjoy ourselves on our 2 weekend trips a year , the first time we stayed at Gatton was very good good customer service lovely rooms good food a fantastic... More

Was this review helpful? Yes 2
Joanna N, General Manager at Gatton Manor, responded to this review

I am sorry that your second stay did not match your experience from your first stay with us. There were clearly some misunderstandings over the menu and I will ensure that although this is explained to the group organiser on check in, that this will also be made clear at the time of ordering. I have today conducted an audit... More

Westcliff-on-Sea England
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 10, 2014

I've stayed here twice mid week, the first time in the old block which is a bit dated and the second in the refurbished original wing which is very good and spacious. Food is okay - midweek steak night very inexpensive and marvellous value. (Wednesday) Staff are very good, attentive and professional. The hotel is also the golf club and... More

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Lincoln, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

We stayed at this hotel for 2 nights in a twin room. The room was just okay and it had a corner bath and shower over but the shower was ridiculously low pressure the water hardly reached you. When we went down to breakfast on the second day there was no-one to greet us so we sat and waited about... More

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ColinGattonManor, Manager at Gatton Manor, responded to this review

Thank you for taking the time to post and I am sorry that your experience at Gatton Manor has left you feeling the need that this was necessary. We appreciate that there have been some issues with our breakfast service recently, but our Food & Beverage Manager is addressing these to improve our service to all of our guests. Whilst... More

Surrey, United Kingdom
1 review
1 of 5 stars Reviewed August 4, 2014

I have never written a review on trip advisor but will about Gatton Manor! We were attending a wedding reception and had paid for a room in the manor. When we arrived we were told our room was in the clubhouse. These rooms were £10 cheaper than we paid. When we queried this we were told we would have to... More

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Joanna N, Manager at Gatton Manor, responded to this review

I feel disappointed that you have felt the need to post your thoughts and comments on Trip Advisor following the conversation we had, but I feel that it is also important that I post a reply regarding this situation. Firstly it was I that contacted you after your initial contact and I would like to assure you that I did... More

Middlebury, Vermont
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 2, 2014 via mobile

Stayed for 4 nights, part business, part family event. A beautiful setting next to a well maintained golf course but golf clearly takes precedence, it's a pity the same attention to detail isn't focused on the hotel. Over flights from Gatwick Airport are a problem from 6am and the putting green is mown at 7.30 every morning, so if the... More

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reading
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2014

Stayed here a couple of weeks ago for a golf break(2 night, 3 rounds). Room was not overly big but was nicely decorated and had everything you need. The golf course was very nice and in good condition although the yardage discs in the fairway are very confusing if you dont have a stroke saver to tell you what they... More

Was this review helpful? Yes 1
North Yorkshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 17, 2014

Arrived to check in at 10.30pm no one on reception after searching for half an hour found a barman who grudgingly gave us our key and showed us to room (no offer of help with luggage). 'Deluxe' room shabby, over bath shower with no shower curtain! Wi fi unobtainable despite being advertised. Breakfast spoiled by awful pop music. Won't stay... More

Was this review helpful? Yes 1
Joanna N, Manager at Gatton Manor, responded to this review

I would like to apologise that your experience with us failed to meet your expectations. Whilst our reception area does close at 8pm, alternative arrangement to seek help in the Clubhouse are clearly displayed and a member of the team should have been able to help you effectively. Our Manor House rooms are decorated in keeping with property and priced... More

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Additional Information about Gatton Manor

Address: Standon Lane | Ockley, Dorking RH5 5PQ, England
Location: United Kingdom > England > Surrey > Dorking
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gatton Manor 3.5*
Number of rooms: 18
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Also Known As:
Gatton Manor Dorking, Surrey, UK
Gatton Manor Hotel Dorking

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