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All 8 Dorking hotels

Mercure Box Hill Burford Bridge Hotel

4.0 of 5 Hotel   |   At the Foot of Box Hill, Dorking RH56BX, England (Formerly Mercure Burford Bridge Boxhill)
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Ranked #3 of 8 hotels in Dorking
A recent review
5 of 5 stars reviewed 6 days ago
goldfinger2014 London, United Kingdom
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185 people have reviewed this hotel

Traveler rating
    58
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    35
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45
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stunning venue set at the bottom of Box Hill just outside Dorking, helpful staff, we would recommend to any bride and groom as the perfect wedding venue barn style, modern, swimming pool, own entrance to reception and main hotel next door with room for all your guests, definitely well worth a look!!

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 10, 2013

Overnight stay for a party; Very efficient and friendly check in, our room was ready earlier than expected. We had a Bar meal for lunch, food was good and service excellent. The Room was one of the executive rooms which was comfortable, clean and well appointed. the main lighting could have been brighter and the bathroom fan quieter. But we... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2013

I was booked in here on business for an overnight stay. On arrival the receptionist looked pleased to see me and was smiling, what a nice welcome. The booking in process was easy, efficiently conducted and I went to my room. The room was very well presented. A large bed, two armchairs, a built in wardrobe, dressing table and a... More

Was this review helpful? Yes 1
Telford, United Kingdom
1 review
5 of 5 stars Reviewed December 2, 2013

The quality of the venue, service and food cannot be faulted. Especial credit to Kevin, Didier and Bertrand who helped make the whole weekend truly special. Every meal was first rate, beautifully cooked and presented. Nothing was too much trouble and all of the staff were extremely professional and friendly. Thank you for making our daughter and son in law's... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 2, 2013

A friend of mine was getting married at Denbies vineyard and had sent out the details of hotels nearby to book. We booked this hotel 6 weeks in advance and then the day before the wedding they rang us to tell us they were moving us to another hotel. They gave us some mickey mouse story about the bookings getting... More

Was this review helpful? Yes 11
England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 1, 2013

Dropped into this hotel for lunch whilst travelling to the coast. Ordered sandwiches and coffee. The latter arrived alright but after waiting 40 minutes there was still no sign of the sandwiches. Seeing that I was about to leave the waitress rushed up and said she would check what had happened. Apparently there was a wedding reception on and the... More

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nice
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 25, 2013

I was really impressed with this hotel. I was staying one night for work and I am always slightly sceptical about where they book us in but this time I was pleasantly surprised. I was upgraded on arrival as apparently I looked worn out (I was! ) and I had a lovely good sized room (200) that looked out onto... More

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Milton Keynes, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 3, 2013

Our party of 6 had originally booked to stay in the nearby DeVere in Reigate. However, when 2 of our party went to check in, the hotel had overbooked and so therefore arranged for us to stay instead at the Mecure. We were upgraded to a deluxe room, which to be fair, was a little on the small side. I... More

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Paul M, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Guest Thank you very much for your recent feedback regards to your stay at Burford Bridge Hotel. It is always a pleasure to read positive comments with regards to the individual members of the team and I am delighted that you enjoyed our cocktails and Sunday breakfast. More

Brussels, Belgium
Top Contributor
56 reviews 56 reviews
45 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 25, 2013

There were several issues in this hotel. The cleaning service doesn't seem to do what they are supposed to do. - returning to my room the 2nd day, I noticed that the bed was not made en the lamp was out of its position. I took a picture and showed it at the reception. It looked like someone had been... More

Was this review helpful? Yes 3
Paul M, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Guest Firstly Thank you very much for your feedback regarding your recent stay at the Burford Bridge Hotel. Please accept my sincere apologies that your stay did not meet with your expectations. Please be assured I have taken on board the comments about the cleanliness of your room and the standard of the Caesar salad and the scrambled eggs... More

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Additional Information about Mercure Box Hill Burford Bridge Hotel

Address: At the Foot of Box Hill, Dorking RH56BX, England (Formerly Mercure Burford Bridge Boxhill)
Phone Number:
Location: United Kingdom > England > Surrey > Dorking
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Box Hill Burford Bridge Hotel 4*
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Also Known As:
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK

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Amenities

Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The 4 star Mercure Burford Bridge sits at the foot of Box Hill, with the Mole River running at the bottom of the spectaculargardens. With 57 en suite rooms, the hotel is ideal for visiting the historic town of Dorking and the scenic surroundings. Easilyaccessible via the M25, Junction 9, the hotel is 12 miles from London Gatwick Airport, 1 mile from Dorking train station. 2 AA Rosette winning restaurant, cocktail bar and lounge. 7 conference and banqueting rooms, outdoor swimming pool. Free parking. ... more   less 
Number of rooms
57

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  • At what time does the pool open each day?

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