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All 9 Newmarket hotels

BEST WESTERN Heath Court Hotel

3.0 of 5 Hotel   |   Moulton Road, Newmarket CB8 8DY, England
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Ranked #7 of 9 hotels in Newmarket
A recent review
3 of 5 stars reviewed 1 week ago
BexyH Braintree, United Kingdom
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193 people have reviewed this hotel

Traveler rating
    49
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    39
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Braintree, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in the Heath Court Hotel to break up a journey back from holiday. The Reception area is well presented and the bar area also looks welcoming and comfortable. Our room whilst clean and functional was dated and did not live up to the expectation that the entrance to the hotel gave. We got the impression that the hotel... More

Was this review helpful? Yes
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Dear BexyH, Thank you for taking the time to review the Heath Court, as you say the Ground Floor Public Areas have recently been extensively refurbished, and yes, this is an ongoing project. To-date we have completely refurbished 20% of our bedrooms and bathrooms, along with upgrading several of our bathrooms. Once again, thank you for your review and I... More

Newmarket, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was invited to lunch with 2 friends I have lived in Newmarket for 45 years and of course I have been to the Heath Court Hotel many times but today the lunch was excellent served by Sarah Voss restaurant manager, plates hot food hot do not go anywhere else its 10-10

Was this review helpful? Yes 4
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Dear Geoff, Thank you for taking the time to leave your Feedback and I am delighted to see that you enjoyed you Lunch at the Heath Court, I will pass your kind comments on to Sarah. Once again thank you for taking the time and I look forward to Welcoming you back to the BEST WESTERN Heath Court Hotel. Kind... More

Mainz, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent several weeks at this hotel in the last 2 months. The facilities are top notch. This hotel has some of the most comfortable beds I have slept on in a long time. The staff went out of their way to ensure I was pleased. I checked in late one Sunday evening, missed lunch and dinner, the staff made... More

Was this review helpful? Yes 3
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Thank you so much for taking the time to review the Heath Court, we do appreciate your feedback. I am pleased to see that the Team consistently offered good service and were aware of your needs, and we made your stay with us a pleasurable one. On behalf of the entire Team I look forward to welcoming you back to... More

Chesterfield
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very nice hotel, clean and with very nice staff. Lovely big bedrooms and bathrooms. Plenty of hot water and fluffy towels. However although the buffet breakfast was great I advise visitors to eat out for dinner which we found poor, although the wine was very good. Shame about dinner. Excellent location for watching the gallops and the racing.

Was this review helpful? Yes 2
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Thank you for taking the time to review the Heath Court and for your constructive feedback, I will address your comments with the Team. I do hope that we will have the pleasure of welcoming you back. Kind regards, Robert J Nobbs General Manager feedback@heathcourthotel.com More

Newmarket, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A Group of Family and Friends had a superb meal at this Hotel. With good parking facilities,very friendly helpful staff a pleasant and relaxed ambiance. I was also pleasantly surprised that the Restaurant and Bar and much of the Hotel have been altered and revamped to a high standard,we sat in a very intimate booth and didn't feel at all... More

Was this review helpful? Yes 4
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Dear Melanie, Thank you for taking the time to leave your feedback, it is always appreciated to learn that we are doing things right and that the Team were attentive and looked after you, as all our food is freshly prepared we always try to accommodate. I am pleased that you like the look and feel of our newly refurbished... More

Ringwood, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night. Excellent location to New Market town.Having read some of the reviews on here before staying i was a little worried that we might have booked something awful.Some of the reviews i have found dont match with what we had. The staff were extremely helpful and very pleasant, nothing was too much trouble. Our room was clean... More

Was this review helpful? Yes 4
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Dear Kimbo, Thank you for taking the time to review the Heath Court, and I am delighted to see that you enjoyed your stay with us. Your kind feedback is greatly appreciated and I will pass your comments to the Team, who I am sure will be as pleased as I am that you enjoyed your stay with us. I... More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival at the reception I was greeted by a very friendly lady also the assistant manager, extremely Smiley very smart and welcoming. The reception looked new modern and clean. My room was very clean nice bathroom tea /coffee/ biscuits extremely comfortable information about the area and fast free internet. The breakfast was great full English which was included in... More

Was this review helpful? Yes 4
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Dear Maureen, Thank you for taking the time to leave your feedback , and I am pleased to see that the Team were welcoming looked after you during your stay with us. I do hope we have the pleasure of welcoming you back to the Heath Court. Kind regards, Robert J Nobbs General Manager More

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel when we went to visit Cambridge in March this year. We had booked for room plus breakfast. Location of the hotel is good as it is bang on the highstreet of Market town. The Hotel was undergoing the renovation, so there was effectively no entrance or reception. The first impression was not very good although,... More

Was this review helpful? Yes 4
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Thank you for taking the time to leave your feedback regarding your stay at the Heath Court, and I am pleased to see that you enjoyed your visit. I will pass your kind comments on to the Team. We have now completed refurbishing our Public Areas including the Restaurant and will be moving forward with our Meeting and Event rooms... More

Oswestry, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

7 of our family went out for dinner, we were not made welcome, whole restaurant smelt of bleach, service was poor, 1 starter didn't even turn up and waiter didn't realise, food greasy... wouldn't go again. complained and no reply.

Was this review helpful? Yes 2
HeathCourtHotel, General Manager at BEST WESTERN Heath Court Hotel, responded to this review

Dear Lucy, I am so sorry to hear that you had a poor dining experience with us, I can assure you that this is not the usual standard of Service and Hospitality we extend to our Guests and would apologise that we did not meet them on this occasion. I was unaware of your feedback, until reading it now,if possible... More

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Additional Information about BEST WESTERN Heath Court Hotel

Address: Moulton Road, Newmarket CB8 8DY, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Newmarket
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Heath Court Hotel 3*
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Also Known As:
Best Western Newmarket
Newmarket Best Western

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
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  • At what time does the pool open each day?

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