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All 9 Newmarket hotels

BEST WESTERN Heath Court Hotel

3.0 of 5 Hotel   |   Moulton Road, Newmarket CB8 8DY, England
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57%
Ranked #7 of 9 hotels in Newmarket
A recent review
4 of 5 stars reviewed 6 days ago
Karen S Eastbourne, United Kingdom
  • Overview
  • Reviews (183)
  • Photos (39)
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  • Room tips (54)
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183 people have reviewed this hotel

Traveler rating
    44
    57
    38
    28
    16
See reviews for
21
62
15
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Just to point out that I have written to this hotel with my complaints over a week ago! giving them time to respond before I go public. However, no response so here goes. Myself and 7 friends ate in the restaurant last week. We were the only party in. We ordered and then waited 40 mins for it to arrive...with... More

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Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

we stayed for 5 nights for the july festival of racing an had a great stay at this hotel.First of all the staff were excellent they were worth the 5 stars on their own,nothing was too much trouble for them.The food was also of a very high standard ,breakfast was lovely and had everything you could want,and on the other... More

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london
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will keep it brief..... - Dark, small, old, dirty bedroom. (rate £120) - 70's olive green bathroom suite. Dirty & stained. Grey looking hard towels. - Window opened onto corridor. No fresh air; that was much needed. - Very poor customer service.

Was this review helpful? Yes 2
Newmarket, United Kingdom
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival the lobby and the dining area have recently been decorated, which is modern and welcoming, we checked into our room on arrival (good point the room was ready at noon before 2pm check in) rooms are outdated compared to the lobby I guess these will be the next to be updated and modernised, room was clean but a... More

Was this review helpful? Yes 1
Cheshunt, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

dont be fooled by the room pictures on the internet site they only have 8 refurbished rooms which they show,the rest are terrible.the first room we went in smelt so bad of smoke and had a musky odor that we went straight down stairs to change rooms which they did straight away but it was just as bad. our friends... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here on the 6th July and I had a fantastic stay. The staff were all so friendly and they went out of their way to help me have a lovely stay. The hotel has also just had a beautiful refurb :)

Was this review helpful? Yes 1
Newmarket, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

The staff were excellent, but the room I had ( number14) was not 'up to par'. There was no window that opened, as it looks out onto a corridor. It also had a musty smell ( probably because it couldn't be opened). The only saving grace was aircon. Not worth £76 per night. Maybe they have better rooms ( executive,... More

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Additional Information about BEST WESTERN Heath Court Hotel

Address: Moulton Road, Newmarket CB8 8DY, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Newmarket
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Heath Court Hotel 3*
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Also Known As:
Best Western Newmarket
Newmarket Best Western

39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
41

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