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The Crown Hotel

Certificate of Excellence
Hall Street, Long Melford CO10 9JL, England
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The Crown Hotel
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79 Reviews from our TripAdvisor Community

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Southend-on-Sea, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As we were attending a wedding locally required somewhere comfortable for an overnight stay chose the Crown and I am glad we did. We had a twin and a single room and both were more than of adequate size with en-suite facilities the single having a bath as well as shower over and the twin had just a shower. The... More 

Helpful?
Thank Mervyn C
jon o, Manager at The Crown Hotel, responded to this review

Thank you for your lovely review. We are all glad to read that you very much enjoyed your stay with us at The Crown and enjoyed our accommodation, food and hospitality. We always like to hear customers views on their stay whether its positive or negative. It helps us as a hotel and team help provide and continue to provide... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed for three nights over the new year and had a good overall experience. Room 15 is situated in a outbuilding and it along with a adjoining room seems to be the ones allocated to pet lovers. Room was very spacious and comfortable but was let down by a tiny bathroom. Access is by a steel fire escape type of... More 

Helpful?
Thank Ian D
jon o, Manager at The Crown Hotel, responded to this review

Thank you for your lovely review. We are glad that you had a lovely stay with us and enjoyed our hospitality and food and welcomed the new year in with us with you and your dog. We always welcome friendly dogs in the main bar area where they can accompany you whilst you eat and drink. We do have a... More 

Sudbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

7 of my family members came for lunch and the food was dreadful. Very expensive for what we got. Would not recommend. Considering the bill came to over £135 and most of us left our food, the waiter didn't seem to worried.

Helpful?
Thank Tracy G
jon o, Manager at The Crown Hotel, responded to this review

Thank you very much for taking the time write a review. How ever we are sad to read that you did not enjoy your experience with us at The Crown. I have discussed with all members of front of house staff and the owner about your views and nobody can remember a table of 7 with this event happening. This... More 

High Wycombe, United Kingdom
Level Contributor
119 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 7, 2015

We visited this very nice place last Saturday. Very nicely and tastefully decorated for Christmas. We spent a pleasant break from the cold and wind. The staff very friendly and helpful. The restrooms very good.

Helpful?
Thank Eva O
jon o, Manager at The Crown Hotel, responded to this review

Thank you very much for your lovely review. We are glad to hear that you enjoyed our warm hospitality and had a pleasant break over the festive period. We all hope to see you back at The Crown very soon, maybe in the summer for drinks and snacks in our sunny walled garden!! More 

1 review
5 of 5 stars Reviewed December 1, 2015 via mobile

Pound for pound amazing.I challenge anyone to find a better place to stay. If its the little things that count as much as the big, The Crown delivers!!! Going the extra mile is offered as standard, I would only expect this offering from some of the top end corperate hotels.....Its offered as standard here!!!!!! There isn't many places where I... More 

Helpful?
Thank Martyn P
jon o, Manager at The Crown Hotel, responded to this review

Thank you very much for your glowing review! We all at The Crown as you stated that we do try and go the extra mile for our customers to make sure their stay is most enjoyable and comfortable, even if your hear for a weekend break or just here on business. We do take pride in our family run hotel... More 

Dunstable, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 1, 2015

Great Food, friendly and helpful staff and clean and comfortable rooms. The Crown provides good quality Pub accommodation. Location very good for visiting local attractions. Would definitely stay again.

Helpful?
Thank Damian P
jon o, Manager at The Crown Hotel, responded to this review

Thank you for your lovely review. We are glad you had a relaxing weekend break with us at The Crown. As you pointed out The Crown is an ideal place where you can relax with good quality home cooked food and comfy accommodation. Also a great place to explore the local area which has some stunning Suffolk countryside and villages... More 

Upminster, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 27, 2015

Stayed here last night for an weekend break in Long Melford. The service was excellent, good food, clean room and friendly staff. What more can you ask for. Easy parking right outside and no charges. We had a super breakfast this morning and went off in search of antiques at the local fair. I will be back to stay here... More 

Helpful?
Thank upminstercouple
jon o, Manager at The Crown Hotel, responded to this review

Thank you for your excellent review. We are glad to read that you had a lovely weekend break with us at The Crown enjoying our hospitality, accommodation and cuisine. As you pointed out Long Melford is a great village to visit and stay for the weekend with shops for all tastes and that occasional antique bargain!! We all hope to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 13, 2015 via mobile

Stayed here last night double room £85 with breakfast, Lovely food good beer staff nice and friendly, breakfast is a good old English bacon eggs etc Stayed in room 16 updated and nice, Car park small only for about 5 cars but staff park there to stop people parking there but when you check in they move cars for you,... More 

Helpful?
1 Thank Wlg217
jon o, Manager at The Crown Hotel, responded to this review

Thank you very much for your lovely review. Its always good to get responses from our customers. We are glad you had a most enjoyable stay with us at The Crown and enjoyed our hospitality,breakfast, dinner and our for ever changing real ales. As you pointed out our car park is fairly small but there is always free unrestricted off... More 

South Yorkshire
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed September 10, 2015 via mobile

Spent two nights here on business. Without a doubt a hidden gem. Great hospitality, friendly staff, lovely food and amazing food. We wanted to take the Chef home with us! Will definitely return either on business or for pleasure. Excellent with an A plus!!

Helpful?
2 Thank MAJSouthYorkshire
jon o, Manager at The Crown Hotel, responded to this review

Thank you for your lovely review and for the A plus!! . Its so nice to read that you really had a comfortable and most enjoyable stay with us at The Crown enjoying our hospitality and cuisine. Our chefs as you found do provide our customers some good quality tummy filling home cooked food which we all take great pride... More 

Norwich, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 7, 2015

What a lovely welcome to the bar of the hotel by the warm and conscientious staff. Good selection of tourist info to read while we enjoyed great cider and beer in a clean, well-appointed bar, before considering what to eat. Pleasurable experience after a lengthy drive.

Helpful?
Thank 17Suki17
jon o, Manager at The Crown Hotel, responded to this review

Thank you for your lovely review and for the compliments on the staff who really do try and go the extra mile. It will be soon that time again to spend a lovely day in our sunny courtyard. As you found out its an ideal spot to enjoy a snack and some lovely real ales and ciders. We look forward... More 

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