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Swan Hotel & Spa Lavenham

Certificate of Excellence
High Street, Lavenham CO10 9QA, England
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Swan Hotel & Spa Lavenham
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Swan Hotel & Spa Lavenham
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669 reviews from our community

Traveler rating
    474
    132
    46
    9
    8
See reviews for
78
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18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just stayed here for one night as part of our tour of Suffolk. From the minute we walked through the door until our actual departure, we were treated like royalty. The staff are all exceptionally good and it is at this point that we would give special thanks to Lauren who was not only the most delightful girl you... More 

Was this review helpful? Yes 1
March, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed at hotel as friend got married locally, we had a great evening in bar but very busy and seemed impossible to get tables cleared leading to drinks being knocked over (which they tried to charge a friend for on departing! - charge was with drawn when we refused to pay) Our room was very nice, clean and had a... More 

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West Sussex, United Kingdom
Top Contributor
98 reviews 98 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

We were looking for a suitable base to explore Suffolk and found the Swan on Trip Advisor. We stayed two nights in a Suffolk room. The hotel is very old and quaint, the rooms are comfortable although the bathroom in our room was quite tired and in need of a re-furb. The greeting on arrival was friendly and efficient as... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I have just returned from a pregnancy massage at Weavers Spa. Wonderful & relaxing experience. Facilities are superb & staff professional & attentive. We smell lovely to 😃 would recommend an afternoon here.

Was this review helpful? Yes 1
Falmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We chose the Swan after reading previous reviews and we're happy to say that we were not disappointed. The hotel is as good as it looks, the room was great and the staff and service faultless. We ate in the Gallery restaurant on the evening of our wedding anniversary and it was great way to celebrate with some wonderful food... More 

Was this review helpful? Yes 2
Hertfordshire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to the spa today for the first time. Bot had the'hug' in a couples room. Utterly relaxing. Beautiful spa, corteous staff. Followed by a Wonderful lunch. We will definitely be back. Cannot recommend highly enough.

Was this review helpful? Yes 2
London
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend and I stayed at The Swan for three nights recently to celebrate my friend's 70th birthday while we there. The hotel oozes warm hospitality and character from the moment you arrive. All of the staff are charming: helpful, attentive and yet unobtrusive. The food is excellent and the portions more generous than we had anticipated! I had ordered... More 

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England
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Swan overnight. The staff were always friendly, efficient and helpful. We parked in the car park behind the hotel, which was very convenient. There is another car park across the High Street that we discovered later. We had a wonderful atmospheric room in an ancient building but with all modern convenience, tv, wifi, tea making and... More 

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Sydney Olympic Park, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel looks fabulous from outside and doesn't disappoint on the inside either. Receptionist was extremely welcoming, friendly and efficient. However, our room was above the bar and as there had been a wedding during the day, the guests didn't leave until midnight and we could hear every word, laugh and argument from them until midnight when they all took... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The Swan offered first class service from beginning to end. All the staff are attentive, professional and polite. The building is stunning, as is Lavenham. We had a lovely meal in The Gallery. Unfortunately we didn't have the chance to use the new spa. However it looked amazing.

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