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Swan Hotel & Spa Lavenham

Certificate of Excellence
High Street, Lavenham CO10 9QA, England
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1 room 1 adult
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Swan Hotel & Spa Lavenham
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833 Reviews from our TripAdvisor Community

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Maldon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visited with a friend with the spa package hour treatment included along with BB&EM. The hotel is historic and well kept. As soon as they offered to park my car I knew the service was going to be good. The friend I visited with had mobility problems and they noticed this and suggested a room closer to the restaurant... More 

Helpful?
1 Thank fisher25238
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your comments on Trip Advisor. We value customer feedback and appreciate your review - thank you. I have passed your comments to the team and we very much look forward to welcoming you back. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane... More 

Melbourn, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night with friends for my birthday. The service was just amazing. They thought of everything even working out who owed what on their room when we stuck all our drinks on one bill. We did the deal where you get a three course meal and use of the spa included. The menu for the meal was excellent... More 

Helpful?
1 Thank 68ACH68
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. I've passed your review to the team and we very much look forward to welcoming you back again. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane... More 

Tibshelf, United Kingdom
Level Contributor
121 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two night break here through Secret Escapes and we absolutely loved it. We were very fortunate to be given an upgrade to a Heritage room at check in. This was larger than the normal room with a nice seating area. The room was tastefully decorated in neutral shades. The king sized bed was very comfortable. The bathroom... More 

Helpful?
2 Thank Alan S
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments, but what a wonderful review - thank you so much. I have copied and emailed your comments to the team and we look forward to welcoming you back again. If I can assist you further, at any time, please... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for my sister's wedding a few days ago and we had a wonderful couple of days at The Swan! We arrived in the afternoon, dropped our stuff off in our enormous room and went straight to the spa. The facilities were amazing - the sauna, vitality pool and steam room are free for anyone with a room... More 

Helpful?
3 Thank Rebecca W
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. However I am sorry to hear that you were disappointed with your vegetarian breakfast and I have asked our Head Chef to look in to this. All of your comments have been passed on to the... More 

Aylesbury, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We have attended wedding celebration few days ago. Never been in the area before but I must admit I was pleasantly suprised of quality of food and service. Well done. I am sure I will be back as soon as I have opportunity to be in area.

Helpful?
Thank silvia h
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. Your feedback has been shared with the team and we're delighted to hear that you enjoyed your visit. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane... More 

Hampshire, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at this wonderful hotel. Being a cold January day there was a beautiful open fire in the lounge, very welcoming and comfortable. The black and white timbered building is full of beams and is superbly decorated. We had a wonderful evening meal in The Gallery restaurant, great food and service throughout. We look forward to... More 

Helpful?
Thank Angela W
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. We're delighted to hear that you enjoyed your January break and we look forward to your return. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe... More 

London
Level Contributor
151 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
5 of 5 stars Reviewed 1 week ago

The Swan at Christmas is a magical place where we found a warm friendly welcome, excellent hosting, exquisite food and cheerful and convivial company. We arrived on Christmas Eve, was warmly greeted by staff on reception that we know well from previous visits, by the manager who has an immensely warm and pleasant style. Over afternoon tea the hotel Head... More 

Helpful?
Thank twotravellersLondon
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments, which are so kind - thank you. We're delighted to hear that you enjoyed Christmas at The Swan at Lavenham and we look forward to welcoming you back. If I can assist you further, at any time, please do... More 

Aldeburgh, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Swan is a truly great hotel full of old world charm and character. LAvenham is a beautiful medieval town and the Swan is one of its main attractions . The hotel is a collection of old houses joined together to create a wonderful spacious environment . It has the classic British charm and is full of wood beams and... More 

Helpful?
Thank Tonyj1966
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. We're delighted to hear that your family get-together was so enjoyable and your review has been shared with the team. Thank you again, for taking the time to share your comments. If I can assist you... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on a Monday evening. Hotel is nice, my double room was small but very clean and nice and bed was very comfortable. We ate in the restaurant from the Brasserie menu which was nice but not very filling. I suppose you get what you ask for. There is a bar menu and foresight is a wonderful thing. The... More 

Helpful?
Thank Matto8750
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to upload your review on to Trip Advisor. We value customer feedback and your comments have been shared with the team. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited the Swan with two girlfriends for a weekend away and it was perfect for our needs. We were able to get a good deal offering bed, breakfast and dinner and then added on some spa treatments. The hotel itself is really beautiful with lots of original features (although be careful of low ceilings and doorways!) The bar and... More 

Helpful?
Thank Elizabeth H
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. Weavers' House Spa opened on 30th March 2015, so we're very proud of this new addition to The Swan and we're delighted to hear that you enjoyed your time in the spa. Your comments have been... More 

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