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Swan Hotel & Spa Lavenham

Certificate of Excellence
High Street, Lavenham CO10 9QA, England
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Swan Hotel & Spa Lavenham
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Swan Hotel & Spa Lavenham
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726 Reviews from our TripAdvisor Community

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Traveler rating
    506
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    12
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (726)
  • Mar-May only
    (192)
  • Jun-Aug only
    (195)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (174)
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essex
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My Son & Daughter in law had booked a room to celebrate a anniversary, We ourselves have stayed at this great hotel many times, I rang and asked for a bottle of wine and chocolates to be put in the room and dealt with a young lady called Lauren well she could not have been more helpful!!! They did not... More 

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Billericay, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I came for lunch today, with our dog. My wife specifically phoned yesterday to check if we could bring him to sit in the garden for lunch, an experience we have previously very much enjoyed.. The employee who answered said that we could, but to arrive between 12 and 12.30. Well, we did arrive at 12... to... More 

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Stowmarket, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

we have just had a family lunch in The Brasserie. The food and service were excellent. The hotel has been sympathetically renovated since we last visited and we were very impressed. The food was very tasty with a great choice - we thought the chips were great (although our neighbouring table didn't think so!). They were clearly hand made with... More 

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Earls Colne, England, United Kingdom
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Really pleased with the afternoon tea. Good selection of teas, sandwiches and cakes. Service was very good and the presentation was beautiful. Have recommended this to friends who have since booked and also had a good time.

Was this review helpful? Yes 1
Essex, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

A lovely looking hotel/restaurant with beautiful garden to sit out. We did not stay here just ate in the restaurant, the staff were brilliant, friendly and accommodating but the food was very disappointing. I had tiger prawns for main meal but just tasted of grease and the lemon sauce did not taste of lemon. My husband had steak which was... More 

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Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night when in area. Room was spacious and had everything would expect from hotel rated 4star. Heard lots of creaking as people went up the stairs next to room but part of package when staying in such an old building. Did not eat other than breakfast which was in a very relaxing room and everything brought to... More 

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Scotland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was really looking forward to having a lovely afternoon tea at the Swan but I was rather disappointed. We were put into the Brasserie which I would say would be a lovely place to have your breakfast but did lack in ambience for a special afternoon tea. Sadly there was no atmosphere and no 'cosy' feel to the experience.... More 

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ipswich
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All I can say was the visit we had here for my Sisters 40th birthday was perfect from start to finish. From the initial enquiry to the moment we left we felt like we were royalty and that the staff genuinely cared. We started our day in style with a limo ride from Ipswich to Lavenham (about 40 minutes) on... More 

Was this review helpful? Yes 1
Writtle, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for one night with breakfast as it was close by to a family gathering. Reception staff and porter were excellent, professional and chatty but not over the top. Shown to our room, which was a tortuous route but charming in its own way and to be expected in this very old timber frame building. room was adequate but should... More 

Was this review helpful? Yes 3
Ipswich, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a last minute dinner reservation after reading good reviews in the Suffolk magazine. Scotch egg was the star but the service was incredibly slow and of a very poor standard, a lot of training is required is most areas of service with good service would of had 4 stars.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Evening meals(7)
  • Wedding anniversary(4)
  • Afternoon tea(3)
  • Junior suite(3)
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Hotel & grounds (29)
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Room/suite (8)
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Bathroom (3)
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