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All 10 Bury St. Edmunds hotels

Clarice House

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5.0 of 5 Spa   |   Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH , England
Hotel amenities
Clarice House
Ranked #5 of 10 Hotels in Bury St. Edmunds
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277 reviews from our community

Traveler rating
    114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My sister and I booked a day package with our daughters as a welcome home from uni. We had a lovely fun and relaxing time. Having read the other reviews before we went I was a little concerned. However the building looks good from the outside, the welcome from the reception team was good and the treatments excellent. The food... More 

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Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Where do I start, Clarice House hosted my Mum's 50th birthday party where we hired the restaurant out for a casino evening. The attention to detail, willingness to do anything and friendless of all the staff was absolutely outstanding. The food provided, drinks and the cocktail making was second to none. I would highly recommend Clarice whether looking to treat... More 

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Barking, Essex
Reviewer
4 reviews 4 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great weekend with the girls - Friday lunchtime to Sunday lunchtime. All staff were fantastic esp David and Kanye in the restaurant. We has such fun with them and their customer service was amazing. I have always worked within this field so this is a must for me. They were so genuine and friendly, amazing. The food was fantastic, soooo... More 

Was this review helpful? Yes 3
ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you for the lovely comments you have posted all of which I have passed onto the teams and the individual staff mentioned. We are glad you had fun and we always try to add value to our days and stays for our guests with little extras to enhance your experience, we are so glad you enjoyed them. We look... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Went there for a pamper de stress day with two friends after being given the voucher as part of my retirement gift. It was so disappointing ! ! Treatments were rushed and done by young over worked girls. Pedicure was no more than a file and paint job, my back massage was the worst I have ever had !! There... More 

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ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you for taking the time to review your visit. We are concerned about the experience you had and would like to investigate further so please feel free to email us your comments to bury@claricehouse.co.uk so we can try and improve for any future visits. More 

Travelers are raving about these Bury St. Edmunds hotels

Perth, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel, clean rooms, chintsy but pleasantly so. Very spa oriented but that is not a problem. Pool lovely, clean and cool. Gym good too. Facilities excellent. Service a little slap dash. Chef not turned up to prepare breakfast, printer not working but all ok in the end. Having said that I will stay here again.

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ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you your review, sorry about the chef I do hope that did not taint your impression of Clarice House too much and that we can welcome you back very soon to enjoy more of the Clarice House experience. More 

United Kingdom
Top Contributor
55 reviews 55 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Reception could do better, felt questions were not welcome. I am sorry to have to report the place was not the best in cleanliness. The pool was murky, the cold water fountain was warm, the rooms were cool. The only warm snug area we could find was in the conservatory. The bar area had an unpleasant smell which did not... More 

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ClariceHouseManager, Manager at Clarice House, responded to this review

Thank you for taking the time to comment firstly we are really pleased you enjoyed our wonderful treatments and all our sites perform the same menu of treatments if you visit again. We are sorry other elements of the day let us down and would welcome the chance to find out what went wrong to improve our offering so if... More 

Norwich
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My sister treated me to a spa day here for my 21st birthday. It included 5 treatments, full access to the pool sauna etc and lunch included for a very reasonable price. We were greeted by smiley, helpful, friendly staff and this continued throughout the day. The treatments were professional and all amazing. The resturant was cosy and the food... More 

Was this review helpful? Yes 1
ClariceHouseManager, Manager at Clarice House, responded to this review

So looking forward to seeing you again soon and the teams are really pleased you had such a great day. More 

Bury St. Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 4, 2014

My girlfriends are I went for a meal at Clarice house in August. Firstly I'd like to say that the food by Nick and the other chefs was absolutely exquisite with brilliant presentation, I cannot fault it. I enjoy fine dining on a regular basis and I have to say I was very disappointed with the lack of service we... More 

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ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you for your comments. We are very fortunate to have such talented chefs working in our kitchens who pride themselves on delivering fantastic dishes I will of course pass on your comments so thank you for taking the time to let us know. It is very unfortunate that you felt the service did not live up to expectation this... More 

Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2014

Myself and daughter stayed over for a night. Room clean & comfortable. Pool, sauna, steam room & tub, fine. Food and waiting staff great. Treatments loverly, 10/10, but the staff seemed tired & bored. Barman very nice. Reception / greeting staff seemed very cold and spoke as thou reading from a script. You didn't get the feeling that you were... More 

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ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you for visiting us and posting your comments. I am glad you really enjoyed certain elements of the day and so sorry that you did not find the team friendly. We get regular, positive feedback about the team on our visit questionnaires so we are all disappointed you did not get the same feel when you were with us.... More 

Bury St. Edmunds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 17, 2014 via mobile

my daughters gave me this spa day as a birthday present. We were greeted by a young woman with a clipboard. We filled out the forms then asked if we wanted to order coffee, by the time it arrived we had no time to drink it as we were rushed to our first treatment. Our day included 3 treatments all... More 

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Additional Information about Clarice House

Address: Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH , England
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $
Hotel Class:5 star — Clarice House 5*
Number of rooms: 13
Also Known As:
Clarice House Hotel Bury St. Edmunds
Clarice Hotel Bury St Edmunds
Clarice Spa Bury St Edmunds
Clarice House Bury St. Edmunds, Suffolk
Hotel Style:
#2 Spa Hotel in Bury St. Edmunds
#4 Luxury Hotel in Bury St. Edmunds

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