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All 10 Bury St. Edmunds hotels

Clarice House

5.0 of 5 Spa   |   Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH , England
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  • Reviews (235)
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  • Room tips (33)
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Clarice House
Ranked #6 of 10 hotels in Bury St. Edmunds
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235 people have reviewed this hotel

Traveler rating
    100
    56
    23
    30
    26
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26
56
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

I booked this spa as a 2 for 1 offer for a treat a few days before a friends wedding, there were 6 of us in total. I rang a few days in advance to see if we could add some treatments on top of what was included on our offer - I was told to ring back on the... More

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Thetford
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Welcome on arrival good, lunch fab and first treatment very nice , as for being told to bring own dressing gowns nobody does which leads you to feel odd and obliged to just buy one , deck chairs are awful il leave this place needing another back massage as you cannot relax on a wooden one with no cushion or... More

Was this review helpful? Yes 1
Haverhill, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A great place to go to get away be pampered, waited on, to feel special. Very chilled out atmosphere. Great place to go with your friend's. Staff are friendly professional and knowledgeable on all treatments.

Was this review helpful? Yes
ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you for your comments, we are so pleased you had a good day with us. Our team of therapists are very well trained by Germaine De Capuccini our product house so we are really pleased that you noticed how great the treatments were. We look forward to seeing you again very soon. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Really enjoyed my overall experience at clarice house. Everyone was polite and accomadating. Nothing was too much trouble. My treatments were just amazing and I had a totally relaxing day. Which was obviously the main aim.

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ClariceHouseManager, Manager at Clarice House, responded to this review

Thank you for your message that I will pass on to all the departments we are so pleased you had such a relaxing day and hope to see you again very soon, please keep an eye on the website for all our amazing offers each month! More

Cambridgeshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I had booked a pedicure with my mother and brought along my infant son to the appointment which I have done on numerous occasions at other establishments with no issue. Upon arrival I was told that children were not permitted at the spa. Whilst I do not take issue with the policy if that is how they would like to... More

Was this review helpful? Yes 1
ClariceHouseManager, Owner at Clarice House, responded to this review

I am as I stated in all the correspondence with you about this I am really sorry that you were unable to have your pedicure, we pride ourselves on offering the best spa experience to all our guests and in this instance we had to think about that. We did offer a few alternatives so you could stay and enjoy... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked an over night spa break as a surprise for my partners Birthday the package included a nights stay in the superior room a spa treatment, breakfast, lunch and dinner and full use of the pool area. I do not have a bad word to say about my stay at clarice house it was absolutely faultless, the staff were... More

Was this review helpful? Yes 2
ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you so much for your review we are so pleased you had a lovely stay with us. Our chef and the rest of the team will be so pleased to receive such great feedback. Thank you for taking the time to post such positive comments. We hope to see you again soon. More

Saffron Walden, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a lovely Spa Day at Clarice House, really enjoyable experience. Hotel was comfortable and relaxing, staff very friendly and happy to help. The treatments were good and done in a professional manner, the whole place was clean and tidy and felt as though there was attention to detail. Food and drink was superb, the service on the day we... More

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ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you so much for your comments you posted and rest assured I have spoken to the team about the service time and hope we can welcome you back to Clarice House in the future you will see improvements and enjoy your experience with us as much as you have this time. More

London, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clarice House never disappoints when it comes to value for money, which is why I found myself returning here for the third time earlier on in the year. I stayed in Summerhouse, which I have stayed in before and thoroughly recommend. A very charming room. Whilst the spa does get busy, I do love this place and I find it... More

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Ipswich,suffolk
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

My Sister and I have just got home after spending the weekend at Clarice House....... What a wonderful relaxing time we had there,we couldn't fault one thing, on arriving we were greeted by a very happy and helpful lady on the front desk who showed us to our room, Which definatly had the Wow factor it was lovely, all the... More

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Essex
Top Contributor
73 reviews 73 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 11, 2014

My wife and I had a one night spa break with some treatments. We arrived Sunday afternoon. Our room was allocated and was nicely decorated and had all you would expect. Went down to see when our treatment time were. Had confusion and proble. Hotel could not find my treatment list so no treatments booked. Looked like we in for... More

Was this review helpful? Yes 1
ClariceHouseManager, Owner at Clarice House, responded to this review

Thank you so much for letting us know about your stay. We are so pleased Debbie and her team managed to sort the issue out quickly and to your satisfaction. I have passed on your comments to the team who are really pleased to know that you enjoyed your stay with us. It is lovely to receive good feedback to... More

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Additional Information about Clarice House

Address: Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH , England
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Clarice House 5*
Also Known As:
Clarice House Hotel Bury St. Edmunds
Clarice Hotel Bury St Edmunds
Clarice Spa Bury St Edmunds
Clarice House Bury St. Edmunds, Suffolk

43 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style
#2 Spa Hotel in Bury St. Edmunds #4 Luxury Hotel in Bury St. Edmunds
Hotel Class
Number of rooms
13

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