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Ravenwood Hall Country Hotel

Certificate of Excellence
Mouse Lane | Rougham, Bury St. Edmunds IP30 9JA, England
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Ravenwood Hall Country Hotel
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352 Reviews from our TripAdvisor Community

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Traveler rating
    195
    77
    48
    20
    12
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47
207
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (101)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (76)
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Norfolk, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Food here was amazing we ate here for all meals and all were fab, we enjoyed afternoon tea on the terrace when arriving which was a lovely start. Room was really lovely and nothing was to much trouble for the staff, would stay again.

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Norwich, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

lovely grounds , lovely building, that's it. Rude arrogant staff, poor service, i would not recommend staying here, plenty of front, we've never been to a hotel that treats its guests n this manner, I've been treated better in local bed and breakfasts

Was this review helpful? Yes 2
Lindos, Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel and stunning grounds. We stayed for 2 nights as it was our wedding anniversary, the room was okay but we had to negotiate steep stairs with a heavy case so not ideal if you are not that mobile. We had dinner booked for both nights, the menu was good and the food excellent but the service left a... More 

Was this review helpful? Yes 1
United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a little out of the way from the town centre of Bury St Edmunds, but that makes it quiet and peaceful. The surroundings and grounds are very tranquil. The Hall is beautiful. Typical old fashioned "stately home" decor/furnishings. Mews rooms are kind of on the small side, clean yet our room had a musty, old scent to it... More 

Was this review helpful? Yes 1
Windsor, United Kingdom
Level Contributor
122 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel stands in the most beautiful gardens which are a credit to the hotel. The rooms are very country house hotel which is as one would expect and the staff are welcoming. The food is good but not exciting but the surroundings are such that one can relax and enjoy without being too critical.

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I went for afternoon tea with a voucher she had for Christmas we were feeling very excited as we had heard such great things ! The afternoon tea it's self was lovely but how disappointed we were with the service (what Service) as there really wasn't any we were shown to a table which was dressed with... More 

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Loudumican I appreciate you taking the time to post your comments and always take note of customer reviews as they help us to improve the service we offer. I have discussed your points with the relevant departments in order to ensure that this does not happen again. It saddens me to hear that we have not lived up... More 

CMS019
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Firstly, I would just like to say a massive thank you to all the members of staff at the Ravenwood Hall Country Hotel who made my grandparents surprise 25th wedding anniversary stay so so special! I booked two rooms at the hotel for the surprise anniversary stay. The day before, I rang the hotel to make some enquires. I spoke... More 

Was this review helpful? Yes 2
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User CMS019 Thank you very much for your great review following your recent stay with us. I am so pleased to hear that we managed to impress you all. Your positive comments about our staff have been warmly received by the whole team who work very hard to deliver high standards of customer service at all times. It is... More 

London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had Abbey and Oak room in the main building for 2 evenings in June to celebrate a friends birthday . Lovely gardens and woodland offer an enjoyable break away. Swimming pool available outdoors (although too windy when we stayed) as well as chickens, goats and ponies. Very good choices of excellent food available in restaurant, as well as good,... More 

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Alisharon Thank you for taking the time to write this review of your recent stay with us at Ravenwood Hall Hotel. I am pleased to hear your positive comments about the hotel, staff and food. I would also like to thank you for providing your constructive comments too as its always good to hear how we can improve.... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We decided to book a room here at the last minute for an overnight to break a long journey north. The hotel and the rooms are a bit dated but the staff were very friendly and helpful and the food was the biggest surprise of all and far exceed our exceptation.

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Pipsmum999 Thank you for taking the time to post a review and we hope to see you again soon. Best Wishes, Max More 

Chelmsford, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

We attended a wedding party over the last bank holiday weekend. The venue was amazing, the staff in the pavilion where just fantastic, the rooms where fantastic. Unfortunately a lot of the guests to the wedding and customer s in the main house found a member of the staff very rude and obstructive (Tall gentleman, dark hair,suit and glasses.) On... More 

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User GFMRT83 Thank you for your comments. I will investigate and do hope to see you again in the future. Kind regards, Max More 

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