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Ravenwood Hall Country Hotel

Certificate of Excellence
Mouse Lane | Rougham, Bury St. Edmunds IP30 9JA, England
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Ravenwood Hall Country Hotel
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Ravenwood Hall Country Hotel
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312 reviews from our community

Traveler rating
    176
    66
    41
    19
    10
See reviews for
41
184
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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England
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our one night stay at this hotel was enchanting. The hotel set in its own wood is idyllic, the hotel staff were extremely friendly and very helpful. The rooms were beautifully decorated, we stayed in the Abbey Room, it felt like we were sleeping in the period of Henry the VIII. The location of the hotel was a 5 minute... More 

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at for 1 night as a treat as it was 10 year wedding anniversary .Staff excellent , service excellent and food excellent .Stayed in a number of 5 start hotels and booked hotel through secret escapes could not fault it.

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Essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent hotel with lovely grounds. Beautiful rooms and good quality food. Very friendly service. We were made to feel very welcome from the moment we stepped through the door. Will definitely return. Oak room with the four posted bed was very nice.

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Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were returning from Ipswich late at night and needed some where to stay on our way back to Gloucester. We had expected to stay at a Motel, but the first Motel we stayed at was full. I was tired and needed to stop. My wife remembered visiting Ravenwood Hall for a wedding reception and we called in. We were... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was our second trip to Ravenwood Hall and hopefully won't be our last! As before the staff gave us a fantastic welcome and were very friendly. We had booked this trip with friends as our wedding anniversaries are very close (our husbands were best me for each other). When the staff were aware of this they asked if it... More 

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Norwich, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We arrived at this gorgeous hotel up the winding driveway. Despite the staff being extremely busy as it was Mothers Day we booked in at reception without a delay and were shown to a lovely room by the receptionist. We were booked in for a meal that evening and even though it was mothers day and the staff had obviously... More 

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Stockport, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We booked this hotel through Secret Escapes as a 3 day break to celebrate our wedding anniversary. What a find! The hotel is beautiful and nestled away in the countryside. The food was delicious. I must mention the fabulous Maeve who looked after us at breakfast- never let her go! All in all a wonderful hotel, friendly staff and great... More 

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User MoJones2 Wow, what a lovely review and thank you so much for taking the time to post your comments on here. We have built a strong reputation for excellent customer service and the quality of our food to ensure all of our guests have a very enjoyable visit to Ravenwood Hall hotel. See you again soon and Maeve... More 

Devon, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here recently for a country break. The hotel lived up to expectations. Very well positioned in beautiful grounds off the A14, a lovely comfortable hotel ideal for visiting Suffolk countryside. Room was large and well appointed, the staff about the friendliest we have ever met. Food was excellent. The only criticism I would have is that the menu... More 

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User JennyM Thank you for your lovely review and sharing your thoughts. its always great to see where we can improve and I will be sure we take your comments regarding the menus on board. Look forward to welcoming you back to the hotel again in the future, Kind regards Max More 

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel. Staff excellent, rooms good , nice setting, evening meal was good. BREAKFAST what a shame eggs were microwaved, bacon reheated, sausages reheated, toast cold. Obviously the breakfast catering staff were not cooks and had no idea as to preparing breakfast. This was our only criticism everything else was very good and certainly good value for money.

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User MikeE Thank you for your comments and taking the time to share your feedback. I would like to take this opportunity to apologise for your breakfast but also like to let other viewers know that our breakfasts are freshly prepared and cooked to order. We look forward to welcoming you back to Ravenwood Hall hotel in the future,... More 

Great Dunmow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night with friends, the staff were the friendliest people we have met in a hotel for some time, nothing was too much trouble. Our rooms were clean and comfortable, the food was very good and the bar was not overpriced we would certainly stay at this hotel again.One small point, some instructions on how to operate... More 

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User DavidW Thank you for taking the time to share your feedback and I am delighted you has a great stay with us. I look forward to your next visit. Best Wishes Max More 

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