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Ravenwood Hall Country Hotel

Certificate of Excellence
Mouse Lane | Rougham, Bury St. Edmunds IP30 9JA, England
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Ravenwood Hall Country Hotel
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Ravenwood Hall Country Hotel
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341 reviews from our community

Traveler rating
    193
    73
    45
    19
    11
See reviews for
44
203
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (341)
  • Mar-May only
    (100)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (92)
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Bury St Edmunds, United Kingdom
Top Contributor
82 reviews 82 reviews
11 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great food and location. Beautiful Hotel and gorgeous well maintained grounds. Squid starter 28 day steak Rhubarb dessert All excellent and service(full restaurant) was faultless A great way to spend 3 hours on a working day. Happy to go back

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User DavidR What a lovely review! I am so pleased you continue to dine with us here. Our team here work very hard to ensure they deliver high standards of customer service at all times so they will take great pleasure to know that you were impressed by them during your visit. See you again soon I hope! Kind... More 

E Anglia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The staff were all very friendly but something must have gone badly wrong in the kitchen as the service was so so slow. The meal had been pre booked so no surprises for them . Such a shame as the setting is beautiful and it could have been excellent. I was only there for a meal so cannot comment on... More 

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear UserJeanEAnglia I am very sorry we were not able to meet your expectations with regards to your service from your meal here at Ravenwood Hall hotel. We have taken your feedback on board and I will be discussing your constructive comments with the Bar and Restaurant Teams to ensure we get this right in future. Kind regards Max More 

Norwich, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a nice 'Old English' restaurant - we went for lunch with friends and it had a fantastic atmosphere, nice fire, the wood burning smell and old furniture in keeping with the building. Very good, and importantly personal service Just a really nice lunch experience - look forward to going again

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Jeremy6435 Thank you for taking the time to review your recent meal with us at Ravenwood Hall Hotel. I am so pleased you enjoyed your meal. My team and I look forward to welcoming you back to the Hotel in the near future. Kind regards Max More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Ravenwood was a perfect setting for our client conference. Having the separate Pavilion meant we were able to have our meetings and presentations in a functional "cricket pavilion" and then able to enjoy dinner in the main hotel dining room where staff were very attentive and yet unobtrusive, which was ideal for us. Would have not hesitation in recommending Ravenwood... More 

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User CraigmoreS I was delighted to read that your meeting ran smoothly with us and that you were looked after you so well, I do hope you will be back again for future meetings and events. Best Wishes Max More 

Bury St. Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived a little early for our overnight stay so had a drink in the lounge while waiting. We had a lovely room in the main hotel, Deans. Although we don't live far away, we are at present without a bathroom and kitchen so were admiring our spacious accommodation when a couple walked in. Not sure who was more surprised.... More 

Was this review helpful? Yes 1
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Sue C Thank you for taking the time to post a review. It’s wonderful to hear your positive feedback regarding the hotel room and your breakfast on the following morning. Our sister hotel, the Black Lion would love to have you stay with them, so you can compare hotels and give us more feedback on where we can... More 

Halstead, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at Ravenwood Hotel as a party of 6. To start with, my husband and myself arrived almost 4 hours before we should have done, this did not phase the brilliant receptionist, we sat and had a coffee while she made sure our room would be ready early, and allowed to book in early. All the staff were so... More 

Was this review helpful? Yes 1
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Monica M Thank you for taking the time to post a review and really hope you will all be able to come and stay with us again in the near future. Thank you for your great comments and we are happy to have been able to create some lovely memories for you and your party to share Kind... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a few lines to thank you all for a lovely weekend., especially the waiter and chef who went out of their way to make sure we got the tempura oysters, which by the,way were one of the finest things I've ever had!! Really relaxing and would definitely go again Thanks

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User Paul A Thank you for your lovely review and kind words about the staff. We are so pleased you enjoyed your time with us and very much hope to see you back again at Ravenwood Hall hotel. Kind regards Max More 

Bedford, United Kingdom
Top Contributor
79 reviews 79 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For us, Ravenwood Hall provided a lovely morning break en route to a weekend away on the coast. It also gave us a chance to visit the hotel for a possible future stay there ourselves. And what a find. Beautifully situated in the woods, but just a stone's throw off the A14 outside Bury, this country house hotel was richly... More 

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear user chocoloverBedford Many thanks for taking the time to give us your feedback on your time with us. I am delighted that you enjoyed your stay. It is fantastic to read that you were greeted and shown around by a member of our team and most of all that you intend to return to us in the near future.... More 

Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked via secret escapes for dinner, bed and breakfast. Stayed with two friends and my husband, we all agreed it was a lovely break, the setting, rooms and meals were first class. The staff were friendly and helpful and we would have no hesitation in recommending The Ravenwood Hotel.

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Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User christine r Thank you for taking the time to review Ravenwood Hall hotel. What wonderful feedback, I am so glad that you enjoyed your stay and you appreciated all of the efforts that the team put in. I look forward to welcoming you back soon. Kind regards Max More 

Gravesend, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is what you expect a country house to be. A curved drive through woodland to a house surrounded by lawns. The rescue animals are the first to greet you as they are housed in pens near the car park - chickens, geese, goats and Shetland ponies. We received a warm welcome from the Receptionist when we arrived early afternoon.... More 

Was this review helpful? Yes
Max M, General Manager at Ravenwood Hall Country Hotel, responded to this review

Dear User MartinB What a lovely review. Thank you. We are delighted how much you enjoyed your stay and sounds like we are doing something right! Hope to see you again soon. Kind regards Max More 

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Amenities