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The Angel Hotel

Hotel website
3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
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The Angel Hotel
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707 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (707)
  • Mar-May only
    (196)
  • Jun-Aug only
    (162)
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    (188)
  • Dec-Feb only
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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long and stressful week at work, culminating in a two hour, stop start drive on a Friday rush hour, we arrived at the Angel 5 minutes before our dinner reservation at the Maison Bleue round the corner, and far from relaxed. We noticed as we arrived that there was a wedding party on at the hotel, and feared... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Andrew F Thank you for choosing to stay with us at The Angel Hotel. It is such a pleasure to hear that we were able to relieve your week worth of stresses on arrival at the Hotel. Our team work very hard to ensure they deliver high standards of customer service, and it is great to hear that we... More 

Bury St. Edmunds, United Kingdom
Level Contributor
215 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for two nights. I have recommend the Angel to visitors several times. We were told we had the last available room and thought this was why it was so disappointing. The window was painted white so we could not see out. This was because there is a public car park in front of the Angel. If one cannot... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Barbara W I am sorry to hear that you did not enjoy your last minute stay with us at The Angel Hotel. As you mention we only had one of our modern and very contemporary Impressions Rooms available at the time you booked with us. These rooms are located on the ground floor of the hotel, some of which... More 

Fareham, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent the weekend in The Angel hotel, this being our second time in seven years, on our first visit we absolutely loved this hotel, so on our second visit our opinion has not changed one bit, the location could not be better, The Abbey Gardens & Cathedral are just across the road, we stayed in a courtyard room on... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Derek C Thank you very much for returning to The Angel Hotel. I am so pleased to hear that we still managed to impress on your second visit to us. Your positive comments about our staff have been warmly received by the whole team who work very hard to deliver high standards of customer service at all times. It... More 

england
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was dated the food was good the more money you spend the better the room we had a deal for overnight stay and dinner room was not that great food was ok it would be better if it wasn't a package I understand some rooms are lovely but we didn't have one of these maybe next time

Was this review helpful? Yes 1
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear francesEngland Thank you for taking the time to write this review of your recent stay with us at The Angel Hotel. We have a range of different room types here, from the traditionally designed Classic rooms right through to our Contemporary and Romantic Suites. Whilst I can appreciate our traditional rooms may not be to everyones taste we do... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a beautiful older hotel. We spent lots of time in front of the wood burning fire place in the lobby having drinks and chatting. Restaurant was lovely and food good. Stayed for a week could not fault. Really close to the abbey gardens which is great when the suns out ☀️amazing views from windows

Was this review helpful? Yes 2
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Julianne787 Thank you for taking the time to write this lovely review of your stay with us at The Angel Hotel. It is always a pleasure to receive positive feedback from our guests, and I am so pleased to here you enjoyed your visit. Kind regards Lynn Cowan More 

Greater London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Angel Hotel is situated directly in front of the historic abbey ruins and attractive, tranquil gardens, yet very close to the high street, shops, bars, restaurants etc. My room was modern, spacious and well furnished, with a satisfactory en suite. My only niggle was the over soft mattress. The hotel lounge is comfortable with unusual decorative items. Breakfast was... More 

Was this review helpful? Yes 2
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Charles R Thank you for choosing to stay with us and for taking the time to write this fair review. I am very pleased to hear you had a lovely stay with us, and that you were able to take advantage of the views overlooking Abbey Gardens. As you have recommended I would suggest making a request for a... More 

horsham
Level Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my wife for one night as I had to attend a business meeting and my wife went shopping (as it was market day) The hotel is excellently located for access to the great sights and shopping in Bury St Edmunds and it has the added advantage of inhouse car parking. Whilst we elected to have a... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear HorshamMoosehead Thank you for choosing to stay with us at The Angel Hotel, and for taking the time to write this review. It is always a pleasure to receive positive feedback from our guests, and I am delighted to hear that you were impressed with your room, your food and the service you received. We hope to welcome you... More 

Chelmsford, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price this hotel could do a lot better. Some real plus points were good food (although my partner's veal (of all things) was tough, fantastic cocktails, great bar, great location, quirky decor. On the down side some simple attention to detail would improve it a lot. The service was highly variable, a couple of excellent staff, some others... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear flea_47 Thank you for taking the time to write this review of your recent stay with us at The Angel Hotel. I am pleased to hear your positive comments about the hotel decor, food and our Wingspan Bar. I would like to thank you for providing your constructive comments too. We do have some new staff within our Restaurant... More 

London, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a loverly hotel perfectly situated on the square opposite the historic Abbey ruins and cathedral. Ivy clad the hotel looks inviting and from reception on it's cosy, warm and comfortable with a great snug with open fire and plenty of sofas, a very good restaurant and a well stocked bar. This is a boutique hotel and its room... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Steve T Thank you for choosing to stay with us, and for taking the time to write this review. It is a pleasure to receive positive feedback from our guests, and I can assure your kind comments will be relayed to our Angel Team, as they serve as a great motivator. I do hope we may welcome you back... More 

Colchester, United Kingdom
1 review
5 of 5 stars Reviewed 5 weeks ago

My (now) husband and I stayed here for our wedding night. We had a very small, low key wedding with just a handful of guests. We got married at the registry office, practically next door then had dinner in the private dining room at the hotel (The Green Room). This room was better than I expected. Lovely decor and more... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Mazbot2015 I am so pleased to hear that we were able to make your Wedding Night that extra bit special, and that you had the opportunity to experience cocktails in our Wingspan Bar. It is a pleasure to hear that you not only enjoyed your room, but that our Team here looked after you and your party well throughout... More 

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