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All 10 Bury St. Edmunds hotels

The Angel Hotel

4.0 of 5 Hotel   |   3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
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73%
Ranked #3 of 10 hotels in Bury St. Edmunds
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Snare1974 Newmarket, United Kingdom
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583 people have reviewed this hotel

Traveler rating
    224
    199
    104
    33
    23
See reviews for
60
293
26
97
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • German first
  • Any
English first
Newmarket, United Kingdom
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW

I arranged for a friend, her hen night, we decided to go for afternoon tea followed by cocktails, I cant fault the staff for organising the booking it was handled very professionally and the table for 16 was ready for us when we got there & I was able to decorate etc... The party wasn't so pleased with the afternoon... More

Was this review helpful? Yes 1
Bury St Edmunds, United Kingdom
Top Contributor
56 reviews 56 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

You are paying for location and prestige here. The hotel is nice, and the room comfortable and clean. The basement bar is great, you should definitely go down. The food is ok. It is trying to be fancy, and is therefore expensive and you don't get much of it. Having said that, they do a very good value lunch menu... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Guest, Thank you. It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments as they serve as a great motivator. Our team work hard to deliver high standards of hospitality at all time and I am pleased that on this occasion there... More

Norwich
Contributor
15 reviews 15 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed in room 20 for three nights in August. The room was very nicely decorated and spotlessly clean which was excellent as it isn't always the case with hotel rooms. The bed was very comfortable although I would have preferred firmer pillows but I suppose that's just a personal preference. We liked the fact that we... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Lizzy, Thank you. It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments as they serve as a great motivator. Our team work hard to deliver high standards of hospitality at all time and I am pleased that on this occasion there... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel on a last minute mid-week trip accompanying my parents and travelling with 2 small children. We were given adjoining rooms and I was given a large room that accommodated a cot. We also asked for limited stairs and were given a ground floor room. The room was comfortable, clean and big and importantly for a... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Stacy, Thank you. It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments as they serve as a great motivator. Our team work hard to deliver high standards of hospitality at all time and I am pleased that on this occasion there... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to The Angel for 1 night for our Anniversary and had a lovely time. I booked it last minute, got a great deal and when we arrived we found out wed been upgraded for our Anniversary - they even left a note in our room to say congratulations! The staff couldn't be lovelier and more welcoming - they... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Nicky, Thank you. It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments as they serve as a great motivator. Our team work hard to deliver high standards of hospitality at all time and I am pleased that on this occasion there... More

Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have now stayed at this hotel twice, one for my anniversary and again at NewYear and not been disappointed either time. On our first visit we were given a room on the ground floor. Although nothing wrong with the room, we had read on TA that this was next to the bottle store and could get noise in the... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear John, Thank you. It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments as they serve as a great motivator. Our team work hard to deliver high standards of hospitality at all time and I am pleased that on this occasion there... More

Whitchurch, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Coming back to the The Angel Hotel is a treat to the senses. My room was well furnished and the double bed was very comfortable, overlooking the beautiful Abbey at the front of the hotel there is some road noise but the view makes up for that. The food on offer in the restaurant is first class , breakfast is... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Jeff, Thank you. It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments as they serve as a great motivator. Our team work hard to deliver high standards of hospitality at all time and I am pleased that on this occasion there... More

Chelmsford, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked this Hotel as it was close to a wedding venue we were attending on a Saturday afternoon, although a bit pricey at £147.00 a night including breakfast ( not buffet ) it had some good reviews and seemed to tick a lot of boxes, such as free parking and central town centre location. I did actually book 2... More

Was this review helpful? Yes 1
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Sir, Thank you for taking the time write your review regarding your recent disappointing experience with us. It is always helpful to receive feedback from our guests in order that we may endeavour to improve the service and comfort we offer. On our conformation it does state' Check in from 14:00 (2pm) onward - Unfortunately we cannot guarantee an... More

Bury St. Edmunds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is only regarding the restaurant as we didn't stay at the hotel. The Angel was a real disappointment. The location and look of the place was probably the only plus point. For an upmarket establishment (and prices) both the food and service we're lacking. I did not finish a single course of my three and left most of the... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Tom, Thank you for posting your review on the restaurant twice, once on here and once on our restaurant page. Thank you for taking the time write your review regarding your recent disappointing experience with us. It is always helpful to receive feedback from our guests in order that we may endeavour to improve the service and comfort we... More

Contributor
12 reviews 12 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to hold our wedding at this hotel and we were not disappointed in our choice. The venue was beautiful and set in the pretty town of bury st edmunds we felt it was a good choice. The food served at every meal was amazingly prepared , delicious and served promptly. Our wedding suite was just divine and very... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. It was a pleasure to welcome you to The Angel, I hope we can welcome you back soon. Thank you. Kind regards Stuart More

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Additional Information about The Angel Hotel

Address: 3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Angel Hotel 4*
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St. Edmunds, Suffolk

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Bury St. Edmunds
Hotel Class
Official Description (provided by the hotel)
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic.Our Suffolk hotel is right in the centre of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep.Once inside, the Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The restaurant has a great reputation and dining here is a culinary treat.In 2012, the hotel opened our new Wingspan bar. Decadently curious and located in the 12th Century vault under the hotel, Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 
Number of rooms
79

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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