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All 10 Bury St. Edmunds hotels

The Angel Hotel

4.0 of 5 Hotel   |   3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
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Ranked #3 of 10 Hotels in Bury St. Edmunds
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Martin S Manchester, United Kingdom
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621 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I travel to Bury St Edmunds at least once a month and thank you Angel Hotel for making things feel like home away from home. The staff are very friendly and offer just the right amount of attention. The way the car park space is juggled is a work of art and thanks for the assistance. Parking in Angel square... More 

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Braintree, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stay every year as we love the christmas fayre. Pros- The hotel is lovely , quirky with a modern feel, the food is good and the rooms are lovely. Cons- Only some of the staff --- are a little up themselves which can understandable let the experience down, we dont mind so much as we get stuck into the... More 

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LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Mr-k1ng Thank you for taking the time to write this review of your recent stay with us at The Angel Hotel for the Bury St Edmunds Christmas Fayre. I am pleased that you are happy with the Hotel, bedrooms and food here. However I am disappointed to hear that you felt some of the staff were rude. This is... More 

Senior Contributor
27 reviews 27 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

If luxury is on the top of your list in searching for accommodation, then look no further. This building may be old, but offers a lot of character and a fantastic service. The food was delicious and the extensive wine list was a great talking point. Valet parking was a nice touch and the nothing was too much trouble for... More 

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LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Seoirse1983 Thank you for choosing to stay with us at The Angel Hotel, and for taking the time to write your review. I am pleased to hear you enjoyed all aspects of your stay here. It is always a pleasure to receive positive comments from our guests, which I will relay to the whole Angel Team to ensure we... More 

Woodbridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I always wanted to stay at The Angel and I am delighted to say it didn't disappoint. The staff are so pleasant and obliging. The room was comfortable, the bed excellent. The Christmas decorations were splendid. The breakfast was first class and serviced by super staff.

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear firth70 Thank you for choosing to stay with us at The Angel Hotel. I am so happy to hear that you enjoyed your recent stay. It is always a pleasure to receive positive feedback and I can assure you that all of the Team here will be made aware of your comments as they serve as a great motivator.... More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed on the 6th December 2014. With the added bonus that the Angle hotel being in a central and excellent location to explore Bury. Had it not for been for also having tickets to see Bury's excellent Pato "Cinderella" we would have checked out the same day. This and the hotels location was the only thing that stopped my... More 

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LynnCowan, Manager at The Angel Hotel, responded to this review

Dear John B Thank you for taking the time write your review regarding your recent disappointing stay with us at The Angel Hotel. I am very sorry to hear that you have had a disappointing stay, and that the standard of the bedroom you stayed in was not what you had anticipated. Our Receptionist is correct in telling you that... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't recommend this hotel highly enough, pure luxury and attention to detail. We had a package that included afternoon tea, fizz on ice and chocolates in the room, five course dinner with wine and breakfast. Nothing disappointed, wonderfully helpful staff, the most beautiful room and wow - a copper bath! The hotel is situated right opposite the cathedral and... More 

Was this review helpful? Yes 1
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Jennie S Thank you for choosing to stay with us at The Angel hotel, and for taking the time to write this review. I am thrilled to hear that you enjoyed your stay and were not only impressed with the Hotel itself, but also impressed with our Decadent Getaway package. This is one of our most popular offers as... More 

Darlington, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed two nights for business and was so pleased to finally find a decent place to stay in BSE! Lovely decor in the rooms and throughout the hotel, I'm quite a stickler for cleanliness and found no issues in this respect. First night was disturbed by an inconsiderate guest in the next room playing music way too loud at... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear PebblesB Thank you for choosing to stay with us at The Angel Hotel and for taking the time to write this review. I am very pleased to hear that you enjoyed your stay with us, and that we were able to cater for your requests throughout your stay. We are very proud of the Team here at The Angel... More 

Norfolk, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely weekend at the Angel hotel. We had room number 9, in the courtyard area,not part of the main hotel. It was a lovely,large room,warm,really cozy,quiet with a lovely large bathroom. The hotel itself was lovely,candle lit in reception,and the fire going which made it really special. The bar area downstairs was nice,very dark and small,but good,and... More 

Was this review helpful? Yes 1
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Annam124851 Thank you for choosing to stay with us and for taking the time to write this review. It is always a pleasure to receive positive feedback about the Hotel and our staff. I am very happy to hear you enjoyed your stay here at The Angel Hotel. I can assure you that all of our team members will... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Porters were absolutely brilliant on arrival. Room in the courtyard area of the hotel was comfortable with a bottle of fizz waiting on ice as part of the package. The furniture was nice but the cleanliness of the room let it down a bit. The wooden bed frame was thick with dust, as was the radiator and skirting boards. There... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Karen W Thank you for taking the time write your review regarding your recent disappointing stay with us. It is always helpful to receive feedback from our guests in order that we may improve the service and comfort we offer. Please accept my sincere apologies for the service you received and the quality of food, this is not the... More 

Plymouth, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed here several times and each visit has been pure delight. The decor is quirky and gorgeous. The rooms are large and the beds are very comfortable. The food is truly to die for and a pre and post dinner experience in the Wingspan is not to be missed! Thank you Lee for the fab cocktails :-) The staff... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear London_Escapee Thank you for choosing to stay with us and for taking the time to write this review. We are very proud of The Angel Hotel and our Team who work very hard to deliver high standards of customer service at all times. It is a pleasure to hear that you have enjoyed your stay, and previous stays before... More 

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Additional Information about The Angel Hotel

Address: 3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Angel Hotel 4*
Number of rooms: 79
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St. Edmunds, Suffolk
Hotel Style:
#2 Luxury Hotel in Bury St. Edmunds

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