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The Angel Hotel

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3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
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The Angel Hotel
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730 Reviews from our TripAdvisor Community

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Traveler rating
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    128
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    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (730)
  • Mar-May only
    (196)
  • Jun-Aug only
    (185)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (161)
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Cambridge, United Kingdom
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed today NEW

We stayed overnight at The Angel Hotel in July. The reception staff were great - very friendly and welcoming. We were shown to our room which was well presented. Everything was good (although our sash windows wouldn't keep out the draughts in winter). Before dinner we enjoyed a cocktail in the little bar in the cellar. Dinner was very good... More 

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Birmingham, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Really good on first impressions. Concierge took care of our bags and even valet parked the car. Check in efficient, but we couldn't access a room until mid afternoon which was inconvenient as we were attending my nieces wedding, however they took care of our bags and everything was in our room when we got back at 12:30am. Good nights... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Mark F Thank you for choosing to stay with us here at The Angel Hotel to celebrate your niece's wedding. It is always helpful to receive feedback from our guests in order that we may improve the service and comfort we offer. Please accept my sincere apologies for your disappointing breakfast experience, this is not the standard I expect... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall a slick enough hotel and user experience. Valet parking, efficient reception, nicely furnished both downstairs and up. It needs a proper lick of paint and some new carpet. Our bedroom was quite shabby - indeed I've seen a few of the photos on here of the same bedroom (303 I think) Cracks in walls, old bathroom, peeling paint and... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Jack B Thank you for choosing to stay with us and for taking the time to write this review. I am happy to hear that you enjoyed your experience here. I would like to ensure you that we are currently refurbishing some of our older styled rooms to bring them up to the 4 star standard we expect of... More 

Hereford, United Kingdom
Level Contributor
269 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've been staying in the Angel on and off for some 40 years, and have seen the changes over time. This time we stayed in the new wing (built a few years ago, now) and had an excellent room (2) with a superb bathroom. The room was well equipped and quite spacious by modern standards. But parking is very limited... More 

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LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Pinkertonx Thank you for continuing to stay with us here at The Angel Hotel. It is an absolute pleasure to keep welcoming you back. Its great to hear that you have enjoyed your recent experience in one of our more modern rooms. We are very happy to accommodate our guests dietary requirements so if you would prefer smoked haddock... More 

Suffolk
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for one night on a pamper & pillow package. Our room was very nice, modern design, large king size bed which was very comfy, great spa products in room, bath robes. We had afternoon tea which has a modern twist, not traditional sandwiches, homemade scotch eggs and sausage rolls, which we enjoyed. The staff were very friendly and... More 

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LynnCowan, Manager at The Angel Hotel, responded to this review

Dear SuffolkNik100 It is a pleasure to hear that you enjoyed your stay with us here at The Angel Hotel. We are delighted that you enjoyed your Afternoon Tea experience too, and hope to welcome you back here in the near future. Kind regards Lynn Cowan More 

Stowmarket, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I have always wanted to stay in the Angel hotel, and my fiance booked a night for our anniversary, we booked an offer where you get bed & breakfast, a bottle of champagne and strawberries. The offer was great value for money, but the room wasn't as exciting as I was hoping. Next time we stay, we'll book one of... More 

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LynnCowan, Manager at The Angel Hotel, responded to this review

Dear hannah j Thank you for choosing to stay with us to celebrate your Anniversary. I am pleased to hear you enjoyed our Bubbles & Bliss package. I do hope we may welcome you back for more special celebrations in the future. and that you get the chance to experience some more of our different room types. Kind regards Lynn... More 

Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I came to stay in one of the rooms with a few friends before our school leaving ball. We were only staying for a few hours so we could all get ready together we asked on a whim about the possibility of a slight discount on the room price as we wouldn't be sleeping (meaning they could reopen the room... More 

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Kings Lynn
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night. Room comfortable, bathroom good size but hairs in the bath. There is parking, but not much and so they parked my car in the public car park at the front of the hotel which is free after 6pm, and free until 1pm on a Sunday. Breakfast was not included in the room rate, and was... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Andrew S Thank you for choosing to stay with us and for taking the time to write this review. It is always helpful to receive feedback from our guests in order that we may improve the service and experience we offer. I am sorry that your breakfast was not to the standard you expect of The Angel Hotel. Your... More 

Colchester, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

on arrival my room was at the end of a corridor where builders were renovating 3 other rooms, (I was not told about the work they were carrying out), the noise was not good, I was told I had a reduce rate and the noise would stop at 5pm, but I could upgrade which I did, it cost me £190... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Mary R Thank you for choosing to stay with us at The Angel Hotel. As you mention we are undergoing a redecoration phase to improve some of our more traditional bedrooms. We are very firm in controlling the times that noise is created in this area of the hotel in order to miniimise any distrubance to our guests. I... More 

Dundee, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

The Angel Hotel for us lived up to its name after we had been overbooked by The Abbey Hotel in Bury St Edmunds. From the moment we arrived and the efficient valet parking to the reception staff, our spacious room a magnificent breakfast and the hotels central location we really couldn't have wished for more during our short two day... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Lesley K What a fantastic review! It is a pleasure to hear that you have had an enjoyable experience here at The Angel Hotel. I do hope we may welcome you back here in the near future. Kind regards Lynn Cowan More 

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