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The Angel Hotel

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3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
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1 room 1 guest
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749 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (749)
  • Mar-May only
    (196)
  • Jun-Aug only
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  • Dec-Feb only
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London, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for one night for a wedding and from the moment we arrived we had excellent service. Staff were very hospitable, helping us to park, check-in early and valeting our vehicle to a designated parking area. Staff at the hotel were warm, friendly and conversant throughout and we got the feeling “nothing was too much” to ask of... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear The_Perreira_Kid Thank you for choosing to stay with us and for taking the time to write this lovely review. It is a pleasure to hear that you had an enjoyable experience here, and that our Team made you feel so welcome. Your comments will certainly be relayed to the whole team, who thrive on the feedback from all our... More 

Grantham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check in perfect all going well until we got to our room. we had been booked in for the eve of our daughters wedding so as you can imagine nerves a little frayed. we stayed in room 123 absolutely awful very hot stuffy wasn't the word and the window didn't open, however we did have a window that did unfortunately... More 

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Lincoln, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A nice Pre-Honeymoon gift. Beautiful room with four poster bed. Great service. Evening menu was delicious. Hotel room was spotless and very tidy. Bed fresh and clean we ran out of coffee, inform reception as we went down for dinner. By the time dinner was finished coffee and biscuits had been replenished. Full English breakfast was freshly cooked and very... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Hatfield4563 Thank you for taking the time to write this review of your recent stay with us. We are delighted to have celebrated your pre-Honeymoon with you, and hope we may share many special occasions with you in the future. Kind regards Lynn Cowan More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

i love the angel and have stayed many times before. the rooms were lovely, well cleaned and the copper bath was a luxury. however, room service could be much better. for a start i asked if the could make a starter into a main they said it would double the cost as they would double the plate size! normally a... More 

Was this review helpful? Yes
Woodbridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My husband and I regularly stay at the Salthouse Harbour Hotel in Ipswich which we love so when some girlfriends suggested a shopping weekend in Bury the Angel seemed the obvious choice being its sister hotel. The public areas are beautiful, the staff attentive and the food very good however the standard of the rooms in which we stayed was... More 

Was this review helpful? Yes 1
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Laurajk44 Thank you for taking the time to write this review. It is always helpful to receive feedback from our guests in order that we may improve the service and comfort we offer. I am happy to hear that you are a loyal fan of our sister hotel, the Salthouse Harbour Hotel in Ipswich; and that you like the... More 

Gerrards Cross, United Kingdom
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There is a lot to like about this hotel. The magnificent location bang opposite the Abbey Gardens and right by the pedestrian shopping taking you to the heart of this charming town full of character and lovely eateries and individual shops . If you have heard about the Wolf Trail ( 26 wolves scattered through the town) there is actually... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Lynne G Thank you for choosing to stay with us and for taking the time to write this review. It is a pleasure to hear that you enjoyed your experience and found the location of our hotel ideal. As you mention we do have several offers throughout the year which do include breakfast and therefore give the best value... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel has an excellent location however that's the only positive part. I stayed for one night and if it was not late I would have looked elsewhere. Mouldy walls, mouldy shower curtain. Hairs in the shower and in the corner of the bathroom. The toilet had sick on the outside. The bin lorries 4 between 6 and 7 am... More 

Was this review helpful? Yes 3
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Steve P Thank you for taking the time to write your review regarding your recent stay with us. It is always helpful to receive feedback from our guests in order that we may improve the service and comfort we offer. I am sorry to hear that you has a disappointing experience, but would like to thank you for highlighting... More 

London, United Kingdom
Level Contributor
115 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night here and it was a great choice of hotel. We arrived late on a Saturday night and as we pulled up to the front entrance we were greeted by a valet who swiftly took our bags and also parked our car for us. It was swift and professional and just what we needed. The room we... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear John C Thank you for choosing to stay with us at The Angel Hotel. It is a pleasure to hear that you received a warm and professional welcome to the Hotel, and that you enjoyed your stay. Your encouraging review will be relayed to the Angel team, who thrive on the feedback from all of our guests. My team... More 

Frauenfeld, Switzerland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

An superb hotel with fine food and drinks, generous rooms. A late night drink at the historical cellar is a must! Best quality for friendly staff. Hotel is quit, around the corner of the center of town and a step away of the cathedral.

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Ruedi55 Thank you for choosing to stay with us and for taking the time to write your kind review. It is a pleasure to hear that you enjoyed your visit, especially your experience in our Wingspan Cocktail Bar & Lounge. I do hope we may welcome you back to The Angel Hotel very soon. Kind regards Lynn Cowan More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Well the service was very good; from the efficient man parking the car and collecting the bags through the the friendly reception staff. The room was nice, if in need of a little TLC. Comfy bed, good size and reasonable facilities. A pity about the odd bits of wear and tear such as skirting boards, marks on walls, chipped paint... More 

Was this review helpful? Yes
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Ryan_blues0308 Thank you for taking the time to write this review of your recent stay with us here at The Angel Hotel. I am pleased to hear you enjoyed your experience in our Hotel, and that you had a pleasant night sleep. I would also like to ensure you that we are in the process of refreshing some of... More 

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