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All 10 Bury St. Edmunds hotels

The Angel Hotel

4.0 of 5 Hotel   |   3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
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73%
Ranked #3 of 10 hotels in Bury St. Edmunds
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
nrhands Wrexham, United Kingdom
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558 people have reviewed this hotel

Traveler rating
    214
    192
    97
    33
    22
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56
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • Any
English first
Wrexham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

It appears from the reviews that this hotel and restaurant really depends on your room and timing....I booked due to limited availability in the area for a business meeting in a Bury St Edmunds....the room is full of character (and I live in a 250 year old stone farmhouse), spacious and clean...the towels are good quality and the bed is... More

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Sleaford, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at The Angel for two nights to attend my daughter's wedding. The location for that was ideal as the Registry Office is about 50 yards to the right. The hardest part of the whole weekend was actually getting to the location, Bury St Edmunds is so difficult to drive round and we made three false turns before getting... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Sir, Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. I hope you and your Daughter had a day to remember. It was a pleasure to welcome you to The Angel, I hope we can welcome you back soon. Thank you. Kind regards Stuart More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Paid £150 for a double room. Room was spacious but had paint and wallpaper peeling off the walls, toenail clippings on the floor and the bathroom was falling to bits. It is what I would expect of a 2-star £50 a night hotel. Room was too hot with no air conditioning and one filthy fan in the cupboard. The room... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Mrs H, Thank you for taking the time to review the hotel regarding your recent disappointing experience with us. It is always helpful to receive feedback from our guests in order that we may endeavour to improve the service and comfort we offer. Please accept my sincere apologies for your disappointing experience with us. I am very sorry that... More

Epping, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I hope the hotel is better than the restaurant. I booked a lunch meal that took forever to arrive and when it did it, it was of poor quality, cold, greasy, and therefor overpriced. What a disappointment after last time when it was excellent. There only redeeming feature was that they handled it with professionalism and changed the bill. All... More

Was this review helpful? Yes 1
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Janet, Thank you for taking the time write your review regarding your recent disappointing lunch experience with us. It is always helpful to receive feedback from our guests in order that we may endeavour to improve the service and comfort we offer. I am glad we were able to offer a professional solution on the day. Please accept my... More

Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Gorgeous hotel, picturesque setting. Noisy with traffic and bright sunshine despite closed curtains meant no sleep in after very late / heavy night. Suite was big, glamorous and very comfy bed. Breakfast was outstanding - full Suffolk adapted for vegetarian. Scrummy!

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. I have had a look at the curtains and new ones are on order. It was a pleasure to welcome you to The Angel, I hope we can welcome you back soon. Thank you. Kind regards Stuart More

Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The breakfast was very good except one could not go to a buffet table to choose one's breakfast cereals & juices. You had to order by the waiter for all your breakfast. The waiter's tried their very best.

Was this review helpful? Yes 1
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Anthony, Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. Our breakfast service is all table service to make it personal to you offering starters of cereals, croissants, fresh fruit salad, home made smoothie, Greek yoghurt then allowing you time to relax before our Suffolk grill... More

Horsham, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our one night stay in the angel... Check-in and check out very efficient. Concierge/porter excellent!! Lounge service a little slow and we were nearly charged for someone else's gin.. Breakfast good lots of choice and a waiter service! Would recommend.

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear ShanghaiSezy, Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team especially my concierge team, Rick will be delighted. Apologies for the near miss with the gin! It was a pleasure to welcome you to The Angel, I hope we can welcome you back soon. Thank you.... More

Retford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Appears to be an old coaching style hotel with character. First stay at this hotel right in the centre of town Hotel parks your car at the rear - you still have access We chose our own bedroom on a bed & breakfast basis with view of Cathedral gardens and town square. Excellent large bedroom with full facilities Restaurant good... More

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Stuart H, Manager at The Angel Hotel, responded to this review

Dear John, Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. We are looking for a solution to keep our ivory suites cool, hoping we can offer air-conditioning when they are refurbished. It was a pleasure to welcome you to The Angel, I hope we can welcome... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the night before and the night of our wedding. This hotel is excellent. The outside is amazing, the bars and restaurants are are beautiful and really cool. The rooms and the bathrooms are excellent, really luxurious. The bed was so comfortable, everything about the hotel surpassed our expectations. The breakfast was delicious. The staff were so helpful... More

Was this review helpful? Yes
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Stephen, Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. I hope your big day was a great day and some amazing memories were made. It was a pleasure to welcome you to The Angel, I hope we can welcome you back soon. Thank you. Kind... More

Luton, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I love the area and have always admired the outside of the gorgeous hotel. We did a spa package with SK clinic, that was amazing and so friendly!! The hotel was even more gorgeous inside with the amazing mish mesh of furniture, staff were great and the food.....OH MY the food was amazing!!!! Loved the quirky bar... More

Was this review helpful? Yes 1
Stuart H, Manager at The Angel Hotel, responded to this review

Dear Sigal, Thank you for sending us your positive feedback, it is always nice to hear positive feedback to pass on to my team. I hope we made your anniversary as special as you deserve. It was a pleasure to welcome you to The Angel, I hope we can welcome you back soon. Thank you. Kind regards Stuart More

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Additional Information about The Angel Hotel

Address: 3 Angel Hill, Bury St. Edmunds 1P33 1LT, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Angel Hotel 4*
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St. Edmunds, Suffolk

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Bury St. Edmunds
Hotel Class
Official Description (provided by the hotel)
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic.Our Suffolk hotel is right in the centre of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep.Once inside, the Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The restaurant has a great reputation and dining here is a culinary treat.In 2012, the hotel opened our new Wingspan bar. Decadently curious and located in the 12th Century vault under the hotel, Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 
Number of rooms
79

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