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Quality Hotel Bury St. Edmunds

3.0 of 5 A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
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Quality Hotel Bury St. Edmunds
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Quality Hotel Bury St. Edmunds
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125 reviews from our community

Traveler rating
    7
    13
    48
    36
    21
See reviews for
15
40
6
33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Leeds
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars NEW

Booked this hotel for it's convenient location for business. Clean and adequate rooms with generally acceptable facilities. Nothing fancy & decor a little tired. Breakfast has a good range of freshly cooked hot choices. Didn't use the dining room. Sainsburys opposite if you need snacks. Reception announced my room number to all in the reception - not a clever move... More 

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Oxfordshire, United Kingdom
Top Contributor
215 reviews 215 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights whilst working in the local area. The rooms were clean and comfortable enough and the staff were polite. The restaurant was very expensive and not the best menu i have seen. I would be happy to stay here again but only for a short period.

Was this review helpful? Yes 3
Leeds, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I arrived at the Hotel after a long day. After reading some of the reviews I arrived with a little trepidation but was pleasantly surprised. Check in was quick and efficient, the room was basic but seemed clean. After putting the kettle on I went to the bin to put the tea bag wrapper in to notice the bin was... More 

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed just the one night and having read previous reviews I wasn't expecting much. The booking clerk was friendly and honest and told me the hotel was trying to improve their image. My room was also freezing cold on arrival until I turned up the radiator. Bathroom light was on the blink but the bed was comfy. Wifi was... More 

Was this review helpful? Yes 4
vickyb17
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is not a good review. The only reason I didn't give it a one was because the staff were nice and the room was clean. Room basic but clean, although shower had no water pressure. Tv worked But the bed was the worse thing I've ever slept on. It was so soft and sunk in the middle so tast... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 29, 2015

First time at this hotel. Have stayed in Best Western hotels before. Wasn't obvious where hotel was when I came off the roundabout until I went straight past and had to turn back. Plenty of car parking spaces. When we came back in the dark... No sign lit up and, again, nearly drove past. Went to check in, member of... More 

Was this review helpful? Yes 4
Derby, United Kingdom
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 13, 2015

The service at this hotel leaves something to be desired. Seems it's mainly used by contractors. The restaurant is basic to say the least. All food is microwave the only thing they cook is the chips and the chef even finds it difficult to do that. The table was sticky. The bar had only 2 relaxing chairs. This is not... More 

Was this review helpful? Yes 8
Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 10, 2015

Thought I'd put a review up in light of all the bad reviews this place gets. Stayed there to save a few bucks. Thought that the place was fine for the cost. Certainly quite basic but the staff were friendly, rooms were OK. Not centrally located but that's the main downside. Cheap taxi to town though.

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Perth, Australia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 29, 2014

This was not our preferred hotel for Bury St Edmunds due to the Christmas Markets. Fortunately we knew where the hotel was from previous visits to the area - the hotel does not have a sign visible on the approach road and the entrance is easily missed. The receptionist was very pleasant and helpful, however some of the other staff... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
1 review
5 of 5 stars Reviewed December 21, 2014

Booked this last minute for an overnight stay to coincide with a theatre trip and Christmas shopping. Nice hotel very clean ample car parking . Receptionist was very helpful and polite. Our room was very clean and comfortable. Tea and coffee and toiletries provided. We did not have breakfast as £10:00 per person seemed a bit pricey. After reading some... More 

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GMBSE, General Manager at Quality Hotel Bury St. Edmunds, responded to this review

Thank you for taking the time to share your experience with us. Such a great review has caused some big smiles within the team. Our Breakfast offering is very shortly to be changed, this includes a price reduction. Perhaps on your next stay, you can sample what we have to offer and let us know your thoughts. 'We wish you... More 

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Additional Information about Quality Hotel Bury St. Edmunds

Address: A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Bury St. Edmunds 3*
Number of rooms: 71
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Also Known As:
Ramada Bury St. Edmunds Hotel Bury St. Edmunds
Bury St. Edmunds Ramada
Quality Hotel Bury St. Edmunds Suffolk

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