We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Bury St. Edmunds hotels

Quality Hotel Bury St. Edmunds

3.0 of 5 Hotel   |   A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
Hotel amenities
Save Saved
You added Quality Hotel Bury St. Edmunds to your Saves list
Quality Hotel Bury St. Edmunds
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
  • Overview
  • Reviews (81)
  • Photos (18)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (18)
  • More
Write a Review

81 people have reviewed this hotel

Traveler rating
    3
    4
    36
    24
    14
See reviews for
12
27
4
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Brentwood
Top Contributor
121 reviews 121 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel does the job if it is just a bed for the night you need. Situated just iff the A14 so very convenient. The room was functional, with every thing I needed, TV, WiFi, bed, chair, shower, kettle and coffee. My only problem was arriving back at 11:00 at night and wanting a drink at the bar I was... More

Was this review helpful? Yes 1
Galway, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

stayed here recently and hotel is as per other reviewers have said. I understand that the hotel is under new management but it was a bit of a calamity. Our booking was lost on arrival, luckily they had a room available. The room appeared all right, nothing wow but I always question cleanliness when I find someone elses hair left... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although I wasn't an overnight guest, I spent most of a day here, meeting people and eating etc. The hotel is generally tired and drab in appearance internally, with no sign of even the slightest imagination or pride. The food was appallingly unappetising and dry. And the member of staff who serviced me had no idea what it meant to... More

Was this review helpful? Yes
Grays Thurrock, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A group of us recently stayed here for two night whilst the beds were comfy enough the rooms and hotel in general could do with bringing up to date and modernising. We had breakfast booked for 2 mornings but after our experience the first morning we decided to cancel the second morning and venture elsewhere. The milk that was out... More

Was this review helpful? Yes
Wymondham
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Please allow me to share with you my experience of this place. Booked in advance for 2 nights, they couldn't find my booking on arrival. Informed we would HAVE to swop rooms on the second night by a very rude member of staff. Got it sorted eventually with one of the chaps on the evening reception. The following morning whilst... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 29, 2014

Very understaffed, the staff who did work there did their best under very difficult circumstances. My bedroom was clean, however the food was dreadful, poor choice at breakfast with one two slice toaster to serve over 40 guests, the evening meal was also poor, waiting staff brought vegetables ages after the main meal was served, and therefore the food cold... More

Was this review helpful? Yes 4
Newcastle, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 22, 2014

had the experience of staying at this hotel for couple of night due to working in area, rooms were ok, clean and bed was comfy, how ever the experience of breakfast was just amazing, the staff who were meant to be looking after the dinners really were not interested in anything, the white and brown bread was stale and yes... More

Was this review helpful? Yes 5
Merseyside
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 19, 2014

I had read some bad reviews but booked anyway for a one night stay as thought it was in a good location. The staff especially had some bad reviews but all 5 that we interacted with were excellent helpful and friendly. The location is not quite what I expected and all in all didn't fancy the route into the town... More

Was this review helpful? Yes
Bury St. Edmunds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 17, 2014

I stay in this hotel regularly with my fiance as we like the area, the hotel is okay.. little out dated and could do with a lick of paint. Beds are slanted on one side, the complimentary shower gel and shampoo reek to high heaven, mirror had burn marks and so did the table (room 207), pervy, eavesdropping staff standing... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2014 via mobile

On arrival I was treated by the most charming and delightful receptionist. The hotel is showing its age with everything looking a bit the worse for wear. My room was clean and the bathroom had all the required bits and bobs. I didn't eat in the hotel so can't comment on the food. This hotel was the same money as... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Quality Hotel Bury St. Edmunds, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Hotel Bury St. Edmunds? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Bury St. Edmunds

Address: A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Bury St. Edmunds 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Quality Hotel Bury St. Edmunds reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Bury St. Edmunds Hotel Bury St. Edmunds
Bury St. Edmunds Ramada
Quality Hotel Bury St. Edmunds Suffolk

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (3)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Bury St. Edmunds with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
71

Questions & Answers

Questions? Get answers from Quality Hotel Bury St. Edmunds staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer