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All 10 Bury St. Edmunds hotels

Quality Hotel Bury St. Edmunds

3.0 of 5 Hotel   |   A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
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  • Overview
  • Reviews (76)
  • Photos (18)
  • Amenities
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  • Room tips (18)
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76 people have reviewed this hotel

Traveler rating
    3
    4
    34
    22
    13
See reviews for
11
26
4
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Birmingham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Very understaffed, the staff who did work there did their best under very difficult circumstances. My bedroom was clean, however the food was dreadful, poor choice at breakfast with one two slice toaster to serve over 40 guests, the evening meal was also poor, waiting staff brought vegetables ages after the main meal was served, and therefore the food cold... More

Was this review helpful? Yes 3
Newcastle, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 22, 2014

had the experience of staying at this hotel for couple of night due to working in area, rooms were ok, clean and bed was comfy, how ever the experience of breakfast was just amazing, the staff who were meant to be looking after the dinners really were not interested in anything, the white and brown bread was stale and yes... More

Was this review helpful? Yes 5
Merseyside
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 19, 2014

I had read some bad reviews but booked anyway for a one night stay as thought it was in a good location. The staff especially had some bad reviews but all 5 that we interacted with were excellent helpful and friendly. The location is not quite what I expected and all in all didn't fancy the route into the town... More

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Bury St. Edmunds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 17, 2014

I stay in this hotel regularly with my fiance as we like the area, the hotel is okay.. little out dated and could do with a lick of paint. Beds are slanted on one side, the complimentary shower gel and shampoo reek to high heaven, mirror had burn marks and so did the table (room 207), pervy, eavesdropping staff standing... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 13, 2014 via mobile

On arrival I was treated by the most charming and delightful receptionist. The hotel is showing its age with everything looking a bit the worse for wear. My room was clean and the bathroom had all the required bits and bobs. I didn't eat in the hotel so can't comment on the food. This hotel was the same money as... More

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Isle of Wight
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed May 29, 2014

Basic accommodation, functional. The staff are abysmal...I doubt they have any customer service training! They are rude and disinterested in their jobs choosing to spend time chatting to each other than paying attention to the clients. I had to insist on staying in the same room for 3 nights which I had booked in advance; I was told I would... More

Was this review helpful? Yes 3
Middlesbrough, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 28, 2014

Friendly staff and rooms were fine regarding space and comfort levels just a bit tired. The whole place feels like its seen better days and could do with a coat of paint and a new lease of life. Its proximity to Bury St Edmunds meant it was convenient for my business use.

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Melksham, United Kingdom
Top Contributor
78 reviews 78 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed May 23, 2014

If anyone has ever seen the TV program "I'm Alan Partridge" they will find this hotel very familiar. In the program Alan having fallen on hard times lives in a cheap hotel by a busy A road. The hotel is typical 90's in both style and decor with some indifferent staff thrown in. On arriving at this hotel I actually... More

Was this review helpful? Yes 1
Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2014

We went to a nearby wedding and this hotel was on the list. Having read the reviews we were expecting the worst but were very pleasantly surprised. It was ideal for our overnight stay and the room was clean and comfortable. The bed was the best I have slept in. Breakfast was just about edible but can't comment on dinner.... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2014

After reading lots of quite negative reviews I was expecting the worst. However, the room was clean albeit a little tired around the edges. There was plenty of pillows and even a couple of toiletries. When asked for extra coffee, tea and milk they were brought to the room within minutes. The staff were pleasant and attentive. The bed was... More

Was this review helpful? Yes 1
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Additional Information about Quality Hotel Bury St. Edmunds

Address: A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Bury St. Edmunds 3*
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Also Known As:
Ramada Bury St. Edmunds Hotel Bury St. Edmunds
Bury St. Edmunds Ramada
Quality Hotel Bury St. Edmunds Suffolk

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
71

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