We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel Bury St. Edmunds

3.0 of 5 A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Hotel Bury St. Edmunds
Professional photos View all
Browse nearby
Quality Hotel Bury St. Edmunds
Write a Review

100 reviews from our community

Traveler rating
    4
    7
    39
    31
    19
See reviews for
14
32
6
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (34)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (17)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one night for friends wedding. Very out dated hotel. No lifts to take heavy luggage which is annoying when your placed on top floor. Rooms were dingy and smelt strange, no ventilation, toilet had 2 hairs on the seat on arrival, bowl was dirty, no hot water in the evening for a shower. Bed was partly broken and very... More

Was this review helpful? Yes
Durham, England, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

just come back from a 1 night stay at this hotel. the hotel is dated and in need of refurbishment, the carpet in our room was full of stains, the toilet was awful all brown down the pan and the bath had all scum marks on it obviously not been cleaned, the water was luke warm and there was 1... More

Was this review helpful? Yes 1
Oxfordshire, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I booked this hotel a year in advance in order to attend my sister's wedding in July 2014, knowing that family rooms were in short supply. I had contacted the hotel in advance requesting an early check in, hoping to be able to leave my bags in the room before returning late on the night of the wedding and was... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel on the 12th September and had an awful experience, on check in I encountered a very rude and unhelpful foreign lady who really didn't want to be there let alone help the hotel guests! My room key didn't work, the room was unclean with stains all over the carpet and when I asked to speak... More

Was this review helpful? Yes 1
Sudbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Attended a two day training course, Day 1 there was coffee and water in the conference room on our arrival, note pads and pens on the table. Coffee served at correct times with warm pastries,. Lunch was good, poor selection for a member of group who had informed them of a severe allergy (only one option for her). Ladies toilets... More

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We recently attended a wedding reception here & an over night stay. The good -The price for a double room & breakfast is good -although dated, it seemed pretty clean -breakfast was ok -wedding breakfast was brilliant -Well staffed The bad - the 'double' room we had booked didn't have a double bed. - the mattress was much smaller than... More

Was this review helpful? Yes
East Cowes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Went and stayed 1 night here, really glad it wasn't longer. the hotel staff even though friendly didn't really have the "WOW" factor when it comes to customer service. The hotel itself looks like it is in need a major refurbishment and bringing up to the 21st Century, What Wifi signal they had didn't extend to my room, which had... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I am actually in one of the rooms while writing this!!! This must be thee worst hotel I have ever stayed in and believe me I've stayed in a few. The room smells of s**t, the shower is like somebody blowing water on you through a straw and the bed actually has sheets that aren't big enough to cover the... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having read these reviews, I asked for a room away from traffic noise so was allocated one at the far end of ground floor corridor. There were stains on the carpet, no SOAP in the bathroom, spiders in the room. The security lock on the door was broken. Again based on comments here, I didn't eat breakfast but went to... More

Was this review helpful? Yes 3
Essex, United Kingdom
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have never felt the need to give a hotel review before until I had the misfortune to stay at this hotel. The hotel itself is located in a convenient location for major routes, it is as some reviewers have stated very dated but the rooms are adequate for a budget hotel, the bar/restaurant area is again dated & very... More

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Hotel Bury St. Edmunds? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Bury St. Edmunds

Address: A14 Bury East Exit | Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Ramada Bury St. Edmunds)
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Bury St. Edmunds 3*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Quality Hotel Bury St. Edmunds reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Bury St. Edmunds Hotel Bury St. Edmunds
Bury St. Edmunds Ramada
Quality Hotel Bury St. Edmunds Suffolk

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Business center/function rooms (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay