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Dragonfly Hotel Bury St Edmunds

Symonds Road, Bury St. Edmunds IP32 7DZ, England (Formerly Quality Hotel Bury St. Edmunds)
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Dragonfly Hotel Bury St Edmunds
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Dragonfly Hotel Bury St Edmunds
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179 Reviews from our TripAdvisor Community

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Traveler rating
    13
    22
    62
    49
    33
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19
58
7
58
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (57)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (30)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Disappointing hotel. More like a service station stopover than a town centre hotel. It's 2 miles on foot to the town centre unless you want to walk through a field and cycle track to take a short cut. The bar is empty and soulless, the reception staff indifferent and the rooms tired - I couldn't work out how to shut... More 

Was this review helpful? Yes 1
Laxfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This Hotel needs some spending on it. Everything is dated, I would say about 1988, and beginning to fall apart. Our room had a view of a Leylandii tree actually touching the glass and we could see nothing. The chair and bed side had stains of some dubious nature and the bar had no ice or lemons. Generally sparse, depressing... More 

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Travelers are raving about these Bury St. Edmunds hotels

Farnham, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have returned home today from my stay at this hotel & both my son & I loved it there. Yes, it is a bit dated, but it was clean, the bed was very comfortable & all of the staff were fantastic. I had an issue with a missing hairdryer, but that was sorted out immediately. I had read previous... More 

Was this review helpful? Yes 1
West Mids
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed 1 week ago

Clearly this hotel has seen better days. The general demeanour is that of a 1970s hotel that's still in the 1970s. The staff were nothing special , the room was clean but oh so dated. The bed has a dip in it and the breakfast was robbery at £15! pile of sausages , something covered with a plate which turned... More 

Was this review helpful? Yes 2
Doncaster, United Kingdom
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Had 2 night's here while visiting friends. Had a lovely night's sleep. Think there could be some sort of signage nearer to the road to indicate the hotel is there. We drove past before seeing it. Large car park though no information on disabled parking. It does have this but you only find that out when you go to reception... More 

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Glos,
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most of the reviews have this spot on; a chain hotel that's been through a few owners and struggling just a little. Very friendly and helpful staff but they're struggling in a tired old building. Room was clean and reasonably well appointed. Much of the hotel is feeling dated. Food from the restaurant was ordinary to say the the least... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room nice and clean, quiet location. Bed uncomfortable, shower not working, freezing cold. Mentioned it twice to the Receptionist, she did take some money off the bill for us. Not really value for money.

Was this review helpful? Yes 2
Essex, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel had changed its name from when we booked in February. Arrived at 2.30 pm and room was ready. Although room was basic it was very clean and tidy. Plenty of tea and coffee for a hot drink. Shower and soap in the bathroom. Also free Wi-Fi. Staff were all very pleasant and friendly. Asked about booking a taxi for... More 

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Thame, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a work trip. First impressions are of a typical chain hotel , although on closer inspection one that's changed owners many times. Reception staff friendly, as were most of the staff I encountered , maybe by them smiling it negates having to work here. Corridors and decor very tired , odd musty smell in the corridor ,... More 

Was this review helpful? Yes 1
Strood, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

To be honest I didn't think much when I walked into the building it was nice and clean but just looked a bit run down, we headed to reception where a lovely lady checked us in and we were early, she also went out of her way to find me a restaurant to take my now fiancé to, I explained... More 

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