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The Fox Inn

Certificate of Excellence
1 Eastgate Street, Bury St. Edmunds IP33 1XX, England
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Best prices for: 1 room 1 guest
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The Fox Inn
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189 Reviews from our TripAdvisor Community

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Traveler rating
    108
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    26
    7
    4
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
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    (189)
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    (53)
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    (55)
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    (41)
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Manningtree, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in room1 which was lovely and clean and bed very comfortable. Had tea and coffee making facilities in room with chocolates and biscuits. Had a meal in the evening which was very nice and reasonable. There was lots of choice at breakfast and the service was very good. We had Mia (Emily) look after us at breakfast she was... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Came in for a meal. The staff were very welcoming, cheerful and helpful. The menu was great lots to choose from and good descriptions, we ordered 3 mains and 3 deserts, the food was lovely tasteful and satisfying. The pub itself is lovely inside and out, very clean and smart. Will definitely visit again

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Suffolk,
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited for lunch today. Really lovely atmosphere inside & very busy for a lunchtime. Only one member of staff on the bar which probably wasn't enough but the wait wasn't massive so it wasn't a issue. We just had burgers but they were very nice & extremely filling, arriving very quickly. Looking forward to visiting & trying some other menu... More 

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London
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lenny Henry would like it here! Improvements on his normal accommodation include parking outside your bedroom door, no stairs for 5 out of 6 rooms, room 2 excellent - very 'roomy", separate both and shower in large bathroom. Lovely wooden panelled dining room where breakfast is taken. Breakfast excellent, kippers available and the normal full breakfast range. Tea preferable to... More 

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Ruislip, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Fabulous old pub with staff who really tried very hard to make our dining experience special. Service was ultra quick, the food well prepared and good value. There was one small blip when the wrong wine was served but on pointing this out there were huge apologies. My steak was actually cooked to a proper medium. Thank you very much.

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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic short break at the Fox. The room was superb,we were made to feel very welcome. The breakfast was stonking, coffee was great, staff very polite,efficient and attentive. Would love to stay there again.

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Richard W, Guest Relations Manager at The Fox Inn, responded to this review

We're glad to read romance isn't dead and glad to read you enjoyed your stay. Look forward to welcoming you back very soon. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Myself and my boyfriend went for an evening meal on an averagely busy, not that busy saturday night. We were sent to find our own table which was a bit bizarre as I think the courtesy of showing people to there table is a must. We then looked at the menu deciding what drinks we wanted and sat waiting for... More 

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Richard W, Guest Relations Manager at The Fox Inn, responded to this review

Thank you kindly for your review. I'm sorry to read that our service fell short of your expectations as we are not a full table service restaurant. Located throughout our pub are several boards informing our guests to: find yourself a table, pop over to the bar when you're ready to order, let us know your table number and sit... More 

Kettering, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

as someone else has pointed out the staff are rude and off hand except one young man. The manager was especially rude with no eye contact at all, although the food was not bad I wouldn't go back in a hurry.

Was this review helpful? Yes 1
Richard W, Guest Relations Manager at The Fox Inn, responded to this review

Thank you for your feedback, we'll review your comments with the team and try harder in the future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed for one Saturday at the end of May to go to a function at Greene King. Beautifully appointed room, really well finished with lots of attention to detail. Couldn't fault it and highly recommend it. Sadly breakfast was another story. Poorly trained and completely disinterested staff checking Facebook whilst guests waited to be served and only an average selection... More 

Was this review helpful? Yes
Richard W, Guest Relations Manager at The Fox Inn, responded to this review

Thanks for the feedback, we are so pleased you enjoyed our rooms and appreciate the details. However we must apologise for the slip in standards at breakfast from our team. The young lady in question has been re-trained and joins me in apologising. If you could offer us some feedback regarding what you would like see served for breakfast we... More 

Colchester, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 26, 2015

Thought my Wife & I would treat her parents to weekend away stayed at the Fox as been recommended to us. Accommodation converted Stable block to the rear very well converted & very reasonably priced. Service at check in very good also breakfast very good but the evening restaurant bit slow & didn't have what we wanted from their menu... More 

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Richard W, Guest Relations Manager at The Fox Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologise for selling out of Sunday Roast but with Bury Spring Festival on in town and Jazz night it had been a particularly busy day for us. We hope to see you again in the near future. More 

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