We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Stockton-On-Tees West

Certificate of Excellence
Hotel website
Hotel deals
Yarm Road | Cleveland, Stockton-on-Tees TS18 3RT, England
Special Offer
Rooms from £58
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Stockton-On-Tees West
Professional photos View all
Browse nearby
Premier Inn Stockton-On-Tees West
Write a Review

194 reviews from our community

Traveler rating
    88
    73
    23
    5
    5
See reviews for
55
51
11
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (66)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (41)
All months
Top Contributor
181 reviews 181 reviews
57 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the premier inn at stockton on tees west was very good. there was free parking on site and a restuarent too. it was in a good location to. the staff was poliete and friendly!! the rooms were good and spacious. i wish it had the sofa instead of tub chair! i would use this hotel again!

Was this review helpful? Yes
Washington, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

One night stay, room very clean and warm, bed so comfy didn't want to get up, reception staff very friendly and helpful. Stayed in room on the ground floor never had any noise at all. Would definitely stay here again.

Was this review helpful? Yes
Washington, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

One night stop over which was very nice. As with all Premier Inns a standard room decorated to a good standard and very clean. Bed was super comfy with everything you could need. Reception staff very professional. Only downside was we were on the ground floor and you could hear the people upstairs walking etc. Would definitely return as it... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2015

Stayed here in January. Thought I would share my 2 cents. Hotel is terrible, no room service, very dusty, out dated, small TV. Staff on reception very arrogant, like say this is The Savoy. Food next door, terrible and of low standard, noise all throughout the night, you can hear any movement outside your room, footsteps all through the night,... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Feedback at Premier Inn Stockton-On-Tees West, responded to this review

Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. Thank you very much for telling us about the issues will be seen to immediately as we work to improve our hotel... More 

Bristol
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 24, 2015

I arrived today and was surprised the guys in reception couldn't find my reservation. It became apparent I'd made a mistake and booked for next month! So they sold me the last room available - it was a disabled room and mine for £109. When I first saw the bath I thought some one had been to the toilet in... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Services at Premier Inn Stockton-On-Tees West, responded to this review

Hi SPHcold Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. Thank you very much for telling us about the issues with the bathroom and your bedroom; these issues will be... More 

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 23, 2015

No complaints at all. Easy check-in, plenty of parking, spotless room, decent wi-fi, good dinner and breakfast. Staff were all very friendly and helpful. For the price, what's not to like? Why would you spend any more, unless you want a swimming pool?

Review collected in partnership with premierinn.com

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed February 20, 2015

A great hotel and friendly staff.. I've stayed here a few times and have never had any problems. Rooms are clean, tidy and spacious. Not the most powerful of showers but not the worst I've experienced. Restaurant next door is great and the staff are great.

Was this review helpful? Yes
York
Top Contributor
63 reviews 63 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed February 12, 2015

Due to pre booking and paying sometime ago we stayed one night following a disastrous stay at another Premier inn but it was touch and go as to whether we would just abandon hope and go home. The man on reception was rude and surly -reducing me to tears.The bed was a small double not the advertised king size one... More 

Was this review helpful? Yes
Stafford
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 10, 2015

Check in was completed before I arrived and I was allocated an upstairs room which involved about 40 steps. I am a blue badge holder and have considerable difficulty and pain tackling steps. I begged for a downstairs room, but was told that this was not possible as I had already checked in and the downstairs was reserved for children.... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Hemel hempstead
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2015

Spent a Friday night there due to work commitments, the staff were warm and welcoming, the room was spotlessly clean and although next to a few main roads noise was not a problem, ample parking at front and even more at the rear (7.5t), would use this hotel again if needed and would recommend to anyone, a decent Brewers Fayre... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question