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BEST WESTERN Parkmore Hotel

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636 Yarm Road, Stockton-on-Tees TS16 ODH, England
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BEST WESTERN Parkmore Hotel
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BEST WESTERN Parkmore Hotel
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237 reviews from our community

Traveler rating
    58
    66
    67
    29
    17
See reviews for
33
58
12
95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glossop, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The service was polite and helpful. The food was imaginative, reasonable and tasty. The spa facilities were good and the hydro spa was amazing. Sunny courtyard for sitting out. Within easy reach of lots of interesting places. Only downside was the noisy plumbing and ventilation system when trying to sleep. We will go again but try to get a room... More 

Review collected in partnership with Best Western GB

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Earth
Top Contributor
129 reviews 129 reviews
76 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed during the cold snap at the end of March. Day 1 I had to ask 3 times for the heating to be turned on before it eventually was. Day 2 had to ask twice for the heating to be turned on with reception phoning me to ask if it was on (it wasn't). Day 3 heating eventually turned on.... More 

Was this review helpful? Yes 2
Hong Kong, China
Top Contributor
109 reviews 109 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel looks very decent from the outside but room is very tired. Very bad experience as i was given a room which was already occupied. This is very unprofessional and unsafe for walking into someone's room. I couldnt feel the reception being very apologetic instead she blamed on her colleagues. I was then given a bigger room but is like... More 

Was this review helpful? Yes 1
Top Contributor
57 reviews 57 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Considering the proximity to Yarm shops restaurants and night life, the Parkmore is basic but reasonably priced. My room was a little spartan, the breakfast was good and the staff friendly. The free wifi was slow and unsuitable for a business user. Very functional.

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Withernsea, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 15, 2015

This was a lunch treat booked by my daughter , first no real welcome to th e restaurant , seated quickly but then ignored for nearly 20 mins until my daughter asked a waitress Do we get a menu or what ? Choices made we. Went for carvarey food was hot plenty of it and really tasty, no complaints on... More 

Was this review helpful? Yes 5
Millbrook, United Kingdom
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 10, 2015

This is the 3rd time we have stayed here. Very disappointed the hotel is looking very tired. The staf are very welcoming and helpful. We arrived on the Friday on seeing the room, bathroom had been used and not flushed. Awful smell was moved to another room. Staff brilliant. Swimming pool is great, used this facility and was very happy... More 

Was this review helpful? Yes 3
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2015

Stayed here on a business trip in Feb 2015, overall its not a bad place, the staff were all very polite and helpful. The hotel does need some money throwing investing as it looking pretty tired in places. To its credit everywhere was clean and tidy and the bed was very comfortable. I only had breakfast, it was pretty basic... More 

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We are pleased that you have enjoyed your stay with us. We do have a refurbishment programme - it's a bit like painting the forth road bridge - as soon as the end is in sight it's time to start at the beginning again!! It is never ending, but it is ongoing - both front... More 

Barnsley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

We recently visited YARM I think this was our third visit every visit we have stayed at the parkmore hotel . Wonderfully hotel , lovely rooms , wonderful staff very friendly atmosphere. The hotel is about a 15 min walk into Yarm itself and we have had some wonderfull nights out very lively at night something for all generations.Me and... More 

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We are delighted you enjoy staying at the Parkmore. We pride ourselves on our customer service, and the quality of our food - cooked to order from the best local produce! We hope you will be able to return on the 25th April for the Gary Barlow / Take That tribute night - by Dave... More 

United Kingdom
Top Contributor
84 reviews 84 reviews
10 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 28, 2015 via mobile

I attended a function here and was pleased to be greeted by a member of staff who directed me to the function room, no mention of loos or other facilities. The room itself was on the ground floor towards the rear of the hotel and had what looked like a conservatory roof at one end. My immediate impression was that... More 

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. Function rooms have to be "neutral" to ensure that any Hotel can cater for the maximum number of events, and we are no different! We are pleased that you appeared to enjoy the food. We have an excellent team in the kitchen, who consistently produce high quality food using only the best local produce. As... More 

East Midlands
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 25, 2015

I read in the Best Western directory left in my room that this hotel is halfway through a refurbishment programme. Well, there's no sign of it! My room had painted anaglypta wallpaper coming off the walls, which was very scuffed/marked along the main wall. The bed was lumpy. The hot water took over a minute to start flowing hot. There... More 

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ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We are disappointed you did not enjoy your stay with us. You must have been in one of our 4 remaining rooms that have yet to be refurbished! I'm sorry about that! We are getting through the rooms as quickly as we possibly can! We're sorry breakfast did not meet our normal, high standards, and... More 

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