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BEST WESTERN Parkmore Hotel

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636 Yarm Road, Stockton-on-Tees TS16 ODH, England
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BEST WESTERN Parkmore Hotel
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BEST WESTERN Parkmore Hotel
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234 reviews from our community

Traveler rating
    58
    65
    66
    29
    16
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33
57
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93
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
55 reviews 55 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Considering the proximity to Yarm shops restaurants and night life, the Parkmore is basic but reasonably priced. My room was a little spartan, the breakfast was good and the staff friendly. The free wifi was slow and unsuitable for a business user. Very functional.

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Withernsea, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a lunch treat booked by my daughter , first no real welcome to th e restaurant , seated quickly but then ignored for nearly 20 mins until my daughter asked a waitress Do we get a menu or what ? Choices made we. Went for carvarey food was hot plenty of it and really tasty, no complaints on... More 

Was this review helpful? Yes 3
Millbrook, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the 3rd time we have stayed here. Very disappointed the hotel is looking very tired. The staf are very welcoming and helpful. We arrived on the Friday on seeing the room, bathroom had been used and not flushed. Awful smell was moved to another room. Staff brilliant. Swimming pool is great, used this facility and was very happy... More 

Was this review helpful? Yes 1
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed here on a business trip in Feb 2015, overall its not a bad place, the staff were all very polite and helpful. The hotel does need some money throwing investing as it looking pretty tired in places. To its credit everywhere was clean and tidy and the bed was very comfortable. I only had breakfast, it was pretty basic... More 

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We are pleased that you have enjoyed your stay with us. We do have a refurbishment programme - it's a bit like painting the forth road bridge - as soon as the end is in sight it's time to start at the beginning again!! It is never ending, but it is ongoing - both front... More 

Barnsley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recently visited YARM I think this was our third visit every visit we have stayed at the parkmore hotel . Wonderfully hotel , lovely rooms , wonderful staff very friendly atmosphere. The hotel is about a 15 min walk into Yarm itself and we have had some wonderfull nights out very lively at night something for all generations.Me and... More 

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We are delighted you enjoy staying at the Parkmore. We pride ourselves on our customer service, and the quality of our food - cooked to order from the best local produce! We hope you will be able to return on the 25th April for the Gary Barlow / Take That tribute night - by Dave... More 

United Kingdom
Top Contributor
76 reviews 76 reviews
10 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I attended a function here and was pleased to be greeted by a member of staff who directed me to the function room, no mention of loos or other facilities. The room itself was on the ground floor towards the rear of the hotel and had what looked like a conservatory roof at one end. My immediate impression was that... More 

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. Function rooms have to be "neutral" to ensure that any Hotel can cater for the maximum number of events, and we are no different! We are pleased that you appeared to enjoy the food. We have an excellent team in the kitchen, who consistently produce high quality food using only the best local produce. As... More 

East Midlands
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I read in the Best Western directory left in my room that this hotel is halfway through a refurbishment programme. Well, there's no sign of it! My room had painted anaglypta wallpaper coming off the walls, which was very scuffed/marked along the main wall. The bed was lumpy. The hot water took over a minute to start flowing hot. There... More 

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ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We are disappointed you did not enjoy your stay with us. You must have been in one of our 4 remaining rooms that have yet to be refurbished! I'm sorry about that! We are getting through the rooms as quickly as we possibly can! We're sorry breakfast did not meet our normal, high standards, and... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's been a while since I last stayed here and although the hotel is always full it doesn't quite hit the heights it used to. The staff are always helpful and polite. Eating in the restaurant was no better than an average bar meal, maybe other establishments have raised the game. The hotel seemed tired in places, rooms are reasonable... More 

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ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. We have a new menu - a la carte - starting next week, the current menu has been a temporary menu whilst this new one was finalised. It will be far more extensive, and a far higher standard than the bar menu!! We have a refurbishment programme running, and we are continually making improvements and... More 

Eaglecliffe, Middlesbrough, United Kingdom
1 review
3 of 5 stars Reviewed February 16, 2015

Hotel is in Eaglescliffe 5 minutes from railway station and easy to get into Middlesbrough. Hotel decoration and infrastructure is dated and it could do with a make-over. Friendly staff and nice leisure facilities are the plus points. Non-smoking room smelt of stale tabbaco, hot water issues, no bacon one day, charged for 1pm check-out without being told there would... More 

Review collected in partnership with Best Western GB

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ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback. All of our bedrooms are non-smoking, but unfortunately that doesn't stop some inconsiderate people - even although they are charged if found to be smoking in the rooms. We do our best to get rid of the "smoke" smell, unfortunately some people can be more sensitive to the odour, and we apologise that there was... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

Throughout the whole stay barmen, waitresses and other personnel (apart from the receptionist) were extremely unfriendly. I felt very unwelcome whenever had to order food, drink or when asking any question regarding the menu specials e.g . My colleagues had similar bad experiences. Seems people in Parkmore simply hate their jobs. Would not recommend to anyone.

Was this review helpful? Yes 1
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your feedback, although I have to say we are amazed with your comments about our staff!! Ordinarily we only get praise for our friendly & attentive staff, so these comments are completely out of character!! More 

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