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Tollgate Hotel & Leisure

Ripon Road, Stoke-on-Trent ST3 3BS, England
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Tollgate Hotel & Leisure
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Ranked #8 of 20 Stoke-on-Trent B&B and Inns
A recent review
5 of 5 stars reviewed yesterday
Richard P
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84 reviews from our community

Traveler rating
    31
    28
    18
    3
    4
See reviews for
25
19
2
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
  • All months
    (84)
  • Mar-May only
    (13)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (11)
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1 review
5 of 5 stars Reviewed yesterday NEW

This is absolutely one of the best hotels I've stayed on. All the people here, from the management to the cleaning personnel is always helpful and at the best service. If you need some help to get around in Stoke-on-Trent, this is the place to ask for your help. The rooms have good a good quality if you think about... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stay at the Tollgate on a regular basis with work due to its friendly family service, which for me is a home from home. Nothing is too much trouble for the staff, day or night, they are on hand to ensure you are comfortable and happy with all aspects of your stay. With free wifi that is available throughout... More 

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Dumbarton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My visit started well enough with very pleasant front of house staff and a decent meal, upon getting into the room I realised quickly I'd been overcharged as the room was very dated and below standard. I stay in hotels often and very easy pleased as well. The main reason I stayed was for the wifi to work online. I... More 

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Stoke-on-Trent, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Spent a very pleasant evening at The Tollgate. Ate in the restaurant, where the food was reasonably priced. The staff were friendly and obliging, and the surroundings were comfortable. No doubt we will visit again.

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Swansea uk
1 review
4 of 5 stars Reviewed February 18, 2015

Nice hotel, very clean and spacious, decor could have been more modern but wasn't terrible. In the price, a breakfast would have been ideal, but it was extra, shame really. Lots of tea and coffee available in room, but only enough milk for one cup of tea each. I don't know if I'd go again, as I'd get breakfast in... More 

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Senior Contributor
46 reviews 46 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

Stayed here for a couple of days and really enjoyed it. Very friendly staff, excellent food and nice room. Good free WiFi. Only faint grumble was the water pressure in our upstairs room which meant the shower was not very good.

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Llandudno, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2015

Great hotel, friendly staff, we stayed in the lodge which was spotless and spaceious , had a family party here and the staff was so kind and helpful, drinks was good, breakfast was nice, plenty of parking spaces.

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Ruthin, Wales, United Kingdom
1 review
5 of 5 stars Reviewed January 10, 2015

Stayed here recently. Great hotel. Has family room which accommodates 5, a revelation these days. Food great, and the gym a really great facility, free for all hotel users. Rooms clean, lovely staff, would definitely stay here again.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2014

I really wasn't expecting much from this hotel, but it was fantastic. Plenty of character and a brilliant location. We even enjoyed the food more than we did at other restaurants in the area. t just goes to show you cannot believe everything you read online.

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Bangor, United Kingdom
Top Contributor
103 reviews 103 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 15, 2014

We are just back from this place after attending a very sad family funeral. It's a nice place with lovely staff, a decent bar and the food is good, without being outstanding. It is nicely positioned for all sorts of excursions. The rooms are motel-style, across the car park and on two floors. A covered walk-way would be a bonus,... More 

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