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Tollgate Hotel & Leisure

Certificate of Excellence
Ripon Road, Stoke-on-Trent ST3 3BS, England
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1 room 1 guest
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122 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
South Yorkshire
Level Contributor
284 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a lovely stay at The Tollgate. The absolute jewels in the crown are the staff - each and every one was warm, friendly and kind which makes such a difference when staying away from home. The room was clean and comfortable and the food fresh and very reasonably priced. Excellent Wifi - very stable and no 'dropping out'.... More 

Thank gabriella1
Bergen, Norway
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Back again. Adrian, Sarah and rest of the staff are just as a family. Great service in all way. Prices are ok, food in restaurant is good. Great training fasility, but I never use it myself. 10 min in taxi away from shopping in Handley.

Thank oddvinstoke
Stoke-on-Trent, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The owners and staff of this hotel are so caring and helpful, you feel like part of the family straight away. Spacious convenient rooms with lovely bathrooms, free Wi-Fi, plenty of car parking and the food is amazing. Top-class leisure facilities and a cosy coffee lounge/bar where you can watch TV, read the newspapers or just chill in comfort and... More 

Thank Adele W
Penzance, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a motel not a hotel, I did not sleep due to other guests talking and drunk coming from the bar. The shower pressure is terrible, it took a very long time to wash my hair. The positives are the staff are friendly, there is parking, the room is clean and there is a gym. Overall I don't plan... More 

Thank globetrotter648
Winnersh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we had the bungalow, self catering for a night, it was lovely. Very spacious, clean, wifi, TV, fridge, tea coffee biscuits provided, just what we wanted for a break away from home with a bit more freedom than a hotel. Could have done with a bit more info about the area ie where are the shops for a self catering... More 

Thank 411helen
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying away from home for work never seems so tough thanks to the staff at the tollgate. They are warm, welcoming and no task is too big for them. This hotel has a real family feel to it and your every need is genuinely taken care of. Fantastic food, company and care. I would definitely recommend this to anyone for... More 

Thank af19852015
Bathgate, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 24, 2015

We were visiting as a family of 2 adults and 3 children. The only hotel in Stoke that had a large room available for 5 people. The room itself was large with comfortable beds and clean bathroom. It had a big four poster bed for adults and three single beds for the children also there was a sofa and a... More 

Thank galina175
Tonbridge, United Kingdom
1 review
5 of 5 stars Reviewed October 17, 2015

I've always used TripAdvisor to check place's out, never to write reviews. But these guy's deserve a mention, thier service, staff friendliness and thier welcome is amazing. One of our children became ill in the night, we needed new bedding for 2 beds. Not a problem, one young man was even more than willing to clean up for us and... More 

Thank John D
Durham, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 5, 2015

No problems here. Staff friendly, room fine, breakfast great with staff making sure you have all you need and mainly with a smile too. Forget any negative comments on here. This place is just right for a comfortable stay :)

2 Thank Shaun R
Stoke-on-Trent, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 1, 2015

This is the second review of this amazing venue, which our close relatives visited during a stay to celebrate a family christening. Yet again they were amazed about the quality and value of the family room and catering facilities. I won't repeat more of the same, just that consistency has been demonstrated! This time however we utilised a function room... More 

Thank edwin l

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