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Tollgate Hotel & Leisure

Certificate of Excellence
Ripon Road, Stoke-on-Trent ST3 3BS, England
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Tollgate Hotel & Leisure
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Ranked #6 of 20 Stoke-on-Trent B&B and Inns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
chall85496 Swansea, United Kingdom
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Swansea, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Value for money , friendly staff - clean rooms -decent breakfast - inexpensive - what more do you want ? Gym good - real people who are genuinely pleased to serve you. Will will pay a lot more elsewhere and get a lot less value. A bigger TV would be nice but that's being picky

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Yarm, United Kingdom
Level Contributor
62 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic welcome whilst I was checking in. The hotel offers a range of leisure facilities and most are free! The food is home cooked and amazing. The room was very clean and the free wifi is a bonus. The hotel has ample parking and the facilities ate very good!

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Shaftesbury, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first impression of the Tollgate was - a Leisure Centre with motel type rooms adjacent to the local cricket pitch - unusual! Reading reviews on here I found the repeated praising of the staff hard to believe - but - I have stayed here several times now and the staff really are friendly, helpful and care that you enjoy... More 

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Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice warm welcome on arrival and 12 noon early check in ready as requested. Room was very clean with everything we required for the one might stay over. Had some lunch at dinner time which was very nice. Breakfast, again greeted by happy friendly staff who took time to have a conversation with us and enquired as to why we... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its the first Hotel I have ever stayed in that a managed a good night sleep. Had excellent dinner in the small restaurant, and a lovely chat with the chef. Brill Breakfast in the morning. The staff are so helpfull and could not do enough for you. We will be back

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Yinnar, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A small family owned business, the Tollgate has slightly older decore but it is immaculately clean and we had everything we needed. The staff are the friendliest and most helpful we have come across on our trip. Nothing was too much bother and they showed a genuine interest in our experiences in Stoke on Trent. I wouldn't hesitate to recommend... More 

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Scunthorpe, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Friendly and helpful staff , great breakfasts and efficient service stayed 2 nights.Bed rooms are far enough away from fuction rooms so not bothered by any late night noise. Easy parking close to rooms . wifi could be better is the only moan, but we would stay again if in the area.

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Stoke on Trent
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have many visitors to my business from throughout Europe. For the last year I have been using on a regular basis the Tollgate Hotel and without fail every client has been extremely impressed with the value for money.They find the rooms enormous, well furnished and very clean, with fantastic breakfasts. The staff are very helpful, as one said "everyone... More 

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Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at tollgate as part of some training with my job in nearby longton. Great place very friendly staff and excellent facilities which i made the most of. The restaurant was excellent cracking breakfast and meals in the evening were at a high standard where the chef came out to check you were happy with your food! Read alot of... More 

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Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 19, 2015

I was delivering a 2 day training session at the Tollgate, from first meeting to saying goodbye the experience was great!! All the staff had a "nothing is too much trouble" attitude and the sessions went swimmingly!! The refreshments were more than adequate and there was a really friendly atmosphere.

Was this review helpful? Yes 2
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