I traveled to Stoke last summer and stayed here. It's across from the train station, it's inexpensive and if you're not fussy like me it's just right. I walked in without a room booked, they gave me a good rate without any hassle. My room was small but sufficient. The bed wasn't the most comfortable I'd ever slept on but... more

We arrived, and was kept waiting whilst we could here staff chatting behind a partition in reception. Finally booked in, dog allowed free,...bonus, wait this gets better. The only saving grace of this dire hotel was the friendly reception staff. Room very dusty bathroom FILTHY, previous occupations sick stains left in the toilet up the side of the bath and... more

We booked and paid for a double room and when we turned up they hadnt put the booking through the system so a twin room was the only one available.The room was very basic and old fashioned and the bathroom was unexplainable,i didnt really fancy using the bath or shower.They only show a couple of decent photos of the hotel... more

What can you say about this hotel that hasn’t already been said ? Things like “unique” “one of a kind” “ not another quite like it anywhere” spring to mind as do “what a dump” “knock it down and start again” “prefer to sleep in my car” are others !! Well let’s take a real analytical view at this piece... more

The title says it all,the room was filthy,there was a damp dirty towel in the bathroom,the loo seat wasnt fixed,no plug on sink,curtain was hanging off in bathroom,rust on floor from bathroom scales,huge stain on side of bed,kettle was filthy.that was just the room.Breakfast was a joke,we had to ask for plates,milk,bread,and food as the buffet was bare.fresh beans were... more

Ok, so when we got there at 10am they didn't let us check in until 2. When we did go to check in they told us 1 of the rooms had not been paid for. We disputed this, showed them an online bank statement and emails from their central reservations proving it had been paid in full but they would... more

I feel extremly annoyed as we went with this hotal as it said it was only 20 mins from alton towers so we took our time in the moring and judge it to leave s we would get there a destent time it took 40 mins to get there i feel there using this to get people into there hotel... more

Now i swear im not a pessimist, but there is very little optimism to be found in the North Stafford Hotel. From the noisy, constantly groaning kitchen fan just below the window of my room, to the noise of the other guests at 3.am, returning drunk from the wedding party held on the ground floor of the hotel, there is... more

We had to wait an hour and a half before we could book in as the computer system was broken down (we received complimentary drinks), they messsed up one of the bookings so instead of a family room my brother was allocated a de-lux room with a camp bed in it for his son to sleep on. Rooms were adequate,... more