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North Stafford Hotel

Station Rd | Winton Square, Stoke-on-Trent ST4 2AE, England
Hotel amenities
North Stafford Hotel
Best prices for: 1 room 1 guest
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665 reviews from our community

Traveler rating
    54
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    126
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    226
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dungannon, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Very dissappointed in this hotel. A group of 6 of us booked here, 3 rooms. Granted we got quite a good rate. From the outside it looks very nice and clean. What we didn't see was all the scaffolding at 10.30 at night. The rooms were dirty, quite small. The bathrooms had work not finished and were quite the hazard.... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was included in a superbreak deal, rail, 2 nights hotel stay & Alton Towers theme park for myself and 3 other guests. We booked two twin rooms. It looked perfectly fine on the professional photo's etc. It wasn't until i did some further research that there was mixed photo's & reviews. Since we were travelling most of the... More 

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Gateshead, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hotel looks very run down rooms have what looks like 1930 furniture in lights in room are tempermental there was a used condom outdide my window and reception staff refused to move it dinner was laughable looked like asda frozen chips fish was a hard as cardboard there is zero signage in the hotel to say where to go just... More 

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Madrid, Spain
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I am writing this review as I sit in front of a plate of plaice (sans lemon) and cold cardboard chips. There is nobody else here and I can understand why. The restaurant is dreadful. The staff unattentive. The room is ok although the toilet seat is broken and there was some strange insect on the bathroom floor. It's close... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this last minute as we booked a weekend trip to Alton Towers, We had to ask to change rooms as the first one was dirty (Yellow stained bath, Mould and cobwebs also had a damp smell) Once we was moved (after asking politely) even that was filthy mould on the tiles in the bathroom and again damp smell... More 

Was this review helpful? Yes 5
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

They ripped me off. I had to leave early, as my Dad was rushed in to hospital with a heart attack. The night manager promised to refund me, but the next day the hotel refused. It took me well over an hour to get out of their poxy car park, I kept putting money in the parking machine, but it... More 

Was this review helpful? Yes 6
Stoke-on-Trent, United Kingdom
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A 3 course buffet lunch for £5. Not bad! But was it worth it? If the food had been hot it might have been, but sadly the soup was only luke warm and the vegetables even colder! We mentioned it to the waitress (Francesca?) who was a gem. She brought us a fresh supply of vegetables but these were only... More 

Was this review helpful? Yes 3
Scotland
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My daughter has celiac disease and we were charged £9.95 for a baked potato and cheese, complete rip off. Rooms are big standard, holes in carpet, wood on window rotten and not too clean. Would not recommend this hotel to anyone.

Was this review helpful? Yes 5
Southport
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

Ideal location if you are travellng by rail as it is directly opposite the station ,I only stayed for one night but I found the staff friendly enough, room was warm and clean and non smoking and breakfast was good, for what I paid I was happy! Yes some parts looked a bit tired and in need of an update... More 

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 11, 2015

Old, old, old. This shabby hotel is one to avoid unless the location across from the train station makes it desirable. The room decor is old and shabby, bathroom is barely passable, and a sink IN the bedroom is an 'interesting' touch. The mattress should have been discarded years ago - horribly uncomfortable. Avoid the 'carvery' at all costs -... More 

Was this review helpful? Yes 9
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