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All 13 Stoke-on-Trent hotels

BEST WESTERN PLUS Stoke on Trent Moat House

4.0 of 5 Hotel   |   Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England
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Ranked #3 of 13 Hotels in Stoke-on-Trent
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
poggy497 Maidstone, United Kingdom
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678 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maidstone, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Over the past 13 yrs. I have stayed away for work for approx. 1500-2000 nights in hotels of all chains, Marriot, Travel Lodge , Premier Inn, Premier Lodge, Mercure, Britannia, Chorus, Best Western and many independents. The breakfast here is arguably the best Hotel Breakfast I have ever had. Not just the food, but the whole experience. Staff: Friendly, great... More

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Essex, England
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights mid week with seventy others for a fishing competition. Could not find fault at all, ample car parking, rooms clean and airy, food excellent and don't recall bar prices being extortionate. Staff super efficient and very friendly. Will definitely be going back in the future.

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Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights on a leisure break. The room was clean and tidy with adequate amenities. Wi-if was a little hit and miss with us having to put different codes in every 24 hours or so (the run out times seemed to change every day!) on all of our devices. The staff were always helpful and efficient... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights in September. Good ample parking with CCTV. All staff very friendly and helpful. Good food, nice bar area and relaxation area. Didn't take advantage of pool or sauna. Very clean room.

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Musselburgh, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Down in Stoke for work only a couple of nights but enjoyable enough. Hotel pool is a little small but was nice after a day at work. Room was fine quite a large room compared to some I have stayed in and was clean and comfortable. Codes for free wi-fi was a bit archaic can only assume its so only... More

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1 review
4 of 5 stars Reviewed 1 week ago

We managed to find a great last minute deal for this hotel online and it was perfect for what we needed. The staff were extremely helpful and friendly and the bedrooms are basic but my gosh the beds made up for it. I haven't had such a comfortable sleep in a long time! We would definately visit again and would... More

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stoke on trest, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

decent hotel with good facilities - basic rooms but clean - helpful staff and food is great in the restaurant small slim gym with good range of equipment - small pool and tiny steam room but that and sauna are very good heat

Review collected in partnership with Best Western GB

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Aberdeen, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights for a short trip to Alton towers, using Tesco Clubcard vouchers. Booking was tricky, but on the third phone call to Best Western reservations I spoke to Steph a who was extremely helpful and even sent us a card to the hotel to wish us a On arrival, there was plenty of parking and... More

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Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is exactly what is promotes itself as - a good value 4 star hotel that is family friendly. We stayed for an Alton towers trip (the drive took much longer than the mileage suggested just in case others stay weekends / holidays) - it was just what we needed for a family of 4. Staff lovely (at reception,... More

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Additional Information about BEST WESTERN PLUS Stoke on Trent Moat House

Address: Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Stoke on Trent Moat House 4*
Number of rooms: 147
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Also Known As:
Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent
Stoke-On-Trent Best Western

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