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All 13 Stoke-on-Trent hotels

BEST WESTERN PLUS Stoke on Trent Moat House

4.0 of 5 Hotel   |   Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England
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Ranked #3 of 13 hotels in Stoke-on-Trent
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Louise V Cardiff, United Kingdom
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669 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
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English first
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here to be close to Alton Towers, which was about 35 mins away when we left at 8.45, or 1.30 hr leaving at 9.30 due to heavy traffic getting to Alton Towers. The family room was great with bunk beds and very comfortable. Air conditioning was too noisy to use tho. Ate in restaurant both nights and service... More

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York, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Lovely Hotel, Lovely food good choice and reasonably priced, very helpful staff, clean room, very impressed would stay again. Never got chance to use the spa and pool but was booked in the restaurant, Breakfast was self service again good choice for breakfast.

Review collected in partnership with Best Western GB

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Cork, Ireland
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here while visiting Alton Towers. Lovely hotel only thing is pool is a bit small. Staff are so helpful and obliging and very nice to children providing colouring pack on check in and ice lolly voucher. Water world across the road and cinema, bowling etc a five min walk. Alton Towers 30 minute drive. Fab hotel. Would return.

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Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in hotel over August bank holiday weekend for an overnight trip to Alton Towers. Clean, modern hotel but stay marred by the fact that I was woken up at 2.00am and 4.00am by people laughing and shouting by the entrance at the rear of the hotel who had gone out for a smoke. Not necessarily the fault of the... More

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Durham, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed in family room on a short break to Alton Towers ( 2 single beds & bunk beds ) . Found hotel very clean & tidy, all staff were friendly. I would highly recommend staying here if visiting Alton Towers, only negative point we had was the evening meal was not quite to our liking on the one occasion we... More

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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is good, room comfortable, restaurant was good service a little slow but food was pretty good.Bedroom was clean and comfortable although the heating unit was a little noisy when operational. Overall not a bad little hotel.

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King's Lynn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed sat night as part of Alton Towers trip. Overall nice hotel, clean & accessible. 2 weddings going on at time stretched staff but at all times thought the customer service was outstanding. Didn't book restaurant but they squeezed us in with no dramas, food was ok (breakfast was very good). Booked through Superbreak for 2 adults & 2 children,... More

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Additional Information about BEST WESTERN PLUS Stoke on Trent Moat House

Address: Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Stoke on Trent Moat House 4*
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Also Known As:
Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent
Stoke-On-Trent Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Stoke-on-Trent Moat House Hotel offers comfort and convenience, just 5 miles off the M6 Motorway and within 10 minutes of Stoke's town centre. Ideally placed for a family break, the hotel is close to Alton towers, while Waterworld is within walking distance. Bowling and the cinema can be enjoyed nearby too! As for more relaxing, grown up places of interest, Trentham gardens and a scenic canal can be reached in a matter of minutes! Our onsite leisure club means you can relax without leaving the hotel. And did we mention that this hotel is proud holder of BEST WESTERN's 2010 'Hotel with personality' award? So you'll be sure to receive a warm welcome! ... more   less 
Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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