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All 13 Stoke-on-Trent hotels

BEST WESTERN PLUS Stoke on Trent Moat House

4.0 of 5 Hotel   |   Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England
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78%
Ranked #3 of 13 hotels in Stoke-on-Trent
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
simon h Durham, United Kingdom
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663 people have reviewed this hotel

Traveler rating
    293
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    96
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231
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Durham, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed in family room on a short break to Alton Towers ( 2 single beds & bunk beds ) . Found hotel very clean & tidy, all staff were friendly. I would highly recommend staying here if visiting Alton Towers, only negative point we had was the evening meal was not quite to our liking on the one occasion we... More

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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel is good, room comfortable, restaurant was good service a little slow but food was pretty good.Bedroom was clean and comfortable although the heating unit was a little noisy when operational. Overall not a bad little hotel.

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King's Lynn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed sat night as part of Alton Towers trip. Overall nice hotel, clean & accessible. 2 weddings going on at time stretched staff but at all times thought the customer service was outstanding. Didn't book restaurant but they squeezed us in with no dramas, food was ok (breakfast was very good). Booked through Superbreak for 2 adults & 2 children,... More

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Cork, Ireland
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night with family as part of the alton towers deal. Room was the best family room we have had and the staff on reception was excellent. The only down part was that the restaurant servicec was very poor as was the food. We were in the restaurant for 2 hours as there was a slow service that... More

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent lovly one night stay with husband and grandson visiting the potaries.Room Excellent very friendly and Efficent staff fòod in Restaurant high quality.cater for Children was particulary good.another Brill Best western hotel.cant fault them .

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Harpenden, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a large but friendly hotel. The rooms are spacious and comfortable and the hotel is very clean and tidy. The breakfasts were also very good indeed. The receptionist was friendly and helpful and our two separate nights stays were very pleasant indeed. A good hotel in an area where others may be less good!

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I took advantage of the groupon offer for a massage at the hotels Jasmin Olivia treatment salon. I found the staff very friendly and helpful. I was greeted by Charlotte who was warm and friendly. Now for the massage one word fantastic! I have a very tight and knotted back and my muscles are a challenge to say the least!... More

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Durham, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely hotel, can't fault it! We stayed as a group of 8 (2 families of 4), we used the hotel as a base for Alton Towers, a little retail therapy and a visit to relatives. The facilities in the hotel were really good although on the Sunday morning they never had any towels for when you exited the... More

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Additional Information about BEST WESTERN PLUS Stoke on Trent Moat House

Address: Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Stoke on Trent Moat House 4*
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Also Known As:
Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent
Stoke-On-Trent Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The BEST WESTERN Stoke-on-Trent Moat House Hotel offers comfort and convenience, just 5 miles off the M6 Motorway and within 10 minutes of Stoke's town centre. Ideally placed for a family break, the hotel is close to Alton towers, while Waterworld is within walking distance. Bowling and the cinema can be enjoyed nearby too! As for more relaxing, grown up places of interest, Trentham gardens and a scenic canal can be reached in a matter of minutes! Our onsite leisure club means you can relax without leaving the hotel. And did we mention that this hotel is proud holder of BEST WESTERN's 2010 'Hotel with personality' award? So you'll be sure to receive a warm welcome! ... more   less 
Number of rooms
147

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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