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All 13 Stoke-on-Trent hotels

Holiday Inn Express Stoke-on-Trent

3.0 of 5 Hotel   |   Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
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79%
Ranked #4 of 13 hotels in Stoke-on-Trent
Certificate of Excellence 2014
A recent review
  • Reviews (442)
  • Photos (35)
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442 people have reviewed this hotel

Traveler rating
    164
    178
    66
    27
    7
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150
96
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68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my family stayed at this hotel as part of a alton towers visit, the lady at reception was extremely nice and friendly and made sure we had everything we needed. Rooms were comfortable and modern with flat screen tv and very nice bathrooms. There was no diner service but there is a nice restaurant beside the hotel and... More

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London
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

At the weekend there isn't that much parking and the carpark gets full quite quickly. The rooms are comfortable and the shower was good, there are tea making facilities in the room. We didn't realise till we got there that this is a popular hotel for Alton Towers so the breakfast in the morning was like attending a creche. Simple... More

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Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights in July whilst visiting Alton towers. It's about a 30 minute drive away. The room was ok. Clean sheets and a nice bathroom. The tv worked fine and the air con was outstanding! Breakfast was nice and harvester was a minute walk away.

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night recently. The property is right next to a stadium and not too far from the train station. Nice, clean rooms; friendly staff; not much needed after that. The scrambled eggs at breakfast were a bit of a mystery though. Internet speed can be better.

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Wirral, England
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the HI Express on IHG points for 2 nights to be closer to Alton Towers. The hotel is right next to the football stadium. The staff were very friendly (how it should be done!). On the second night we ordered take away from a recommended company that had its menu in the hotel reception area. We were able... More

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Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

It is always nice to see when a guest like yourself, takes the time to write us a review to keep us posted on how we are doing and if there is anything that we can improve on. It is fantastic to hear you found our hotel staff friendly as we pride ourselves in delivering the highest levels of customer... More

Glasgow
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect hotel, friendly staff, very clean rooms and lovely breakfast which was all well set out and good selection of food and hot drinks. The harvester restaurant was next door, the food here was cheapish and basic. Only negative...the rooms were slightly on the small side. All in all, perfect for a girls weekend away to Alton towers. Would definitely... More

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Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

I was thrilled to read of how you described our hotel as the 'perfect' hotel and it's fantastic to hear you found our staff friendly as we pride ourselves in delivering the highest levels of customer service. It is also great to read that you enjoyed our breakfast. We take time to prepare breakfast for all our guests to ensure... More

Sunderland
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Me my fiancé and my 15 month old little boy stayed for 2 nights as we were going to Alton towers. The staff at the holiday were really helpful and friendly and the room we had was clean. There was a good selection at breakfast and cows milk available all the time which was perfect for our little boy. Would... More

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Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for such a fantastic feedback following your recent stay. Our team are dedicated to delivering the highest level of customer service and it is fabulous to read your comments about the team. I will make sure I share your feedback with them. We look forward to welcoming you back in the near future. Kind Regards Amy Louise More

Scotland
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the best hotel I've used in Stoke for being quick and easy no hassle. It has free wifi in room, cheap and cheerful breakfast though not as comprehensive as the Clayton road Holiday Inn , Stoke. It is however clean and very comfy beds and hotel seems fresh. It has a Harvester pub next door ideal for cheap... More

Was this review helpful? Yes 1
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

May I first of all thank you for ranking us as the best hotel you have used in Stoke on Trent. It is fantastic when guests like you take the time to write a review about how we perform; especially as we work our hardest to provide exceptional customer service. I am glad to see that you took advantage of... More

Midlands, UK
Top Contributor
135 reviews 135 reviews
32 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

......... if I had booked the right day!! My wife purchased tickets for the Rod Stewart concert at the Britannia Stadium in Stoke on Trent so I hurriedly started looking for nearby accommodation. Imagine my delight when I found a room at the Holiday Inn Express right next door to the stadium - and I was amazed that it was... More

Was this review helpful? Yes 3
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to leave feedback from your stay with ourselves. I am pleased to hear that our hotel met your expectations and that you found our staff to be excellent. It is nice to hear that our standards are why you choose the Holiday Inn Express brand. I have shared all your great comments with the... More

Quorn
Top Contributor
89 reviews 89 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had booked a concert package to see Rod Stewart at the Britannia Stadium and stayed at the Holiday Inn Express. The location of the hotel to the stadium was fantastic. It certainly takes the pressure and stress off from driving out afterwards. Booking in was simple and the staff were brilliant. It was extremely busy, however the staff again... More

Was this review helpful? Yes 1
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you so much for taking the time to leave us such a fantastic review. I am so pleased that you enjoyed the Rod Stewart concert and it has brought you round to the idea of stadium concerts. I must agree, we are in a brilliant location for the events held at the stadium and I am glad that this... More

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Additional Information about Holiday Inn Express Stoke-on-Trent

Address: Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stoke-on-Trent 3*
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Also Known As:
Holiday Inn Express Stoke-On-Trent Hotel Stoke-On-Trent
Holiday Inn Stoke-On-Trent
Stoke-On-Trent Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Receive a warm welcome at the modern Holiday Inn Express Stoke-on-Trent hotel, near junction 15 of the M6.The Holiday Inn Express hotel in Stoke-on-Trent is 4 miles outside Stoke city centre on the A50. Set in a convenient location in the Trentham Lakes Business Park, the hotel has plenty of free parking. Manchester Airport is 38 miles away, and Stoke's famous potteries are a 5-minute drive away. Treat your family to a day out at Trentham Estate, with its shopping centre, lush gardens and monkey forest. Family meals are on offer at the Harvester Restaurant opposite the Holiday Inn Express Stoke-on-Trent, and kids up to 18 can sleep for free on the sofa beds in our family rooms. Alton Towers theme park is 15 miles away. You can invite up to 35 colleagues to Holiday Inn Express Stoke-on-Trent's smart meeting room. Equipment includes an LCD projector and wireless Internet, which is available throughout the hotel. Relax in the comfortable Great Room lounge with a drink from our licensed bar or simply catch up on email with our free wireless Internet access. Join us on each morning of your stay to enjoy our complimentary breakfast; a delicious buffet featuring scrambled eggs, sausages, pastries, cereals and more. We look forward to welcoming you to our Holiday Inn Express hotel in Stoke. Rooms feature air conditioning, flatscreen TV and free Wi-Fi. ... more   less 
Number of rooms
123

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