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All 13 Stoke-on-Trent hotels

Holiday Inn Express Stoke-on-Trent

3.0 of 5 Hotel   |   Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
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Ranked #4 of 13 hotels in Stoke-on-Trent
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Mrdead High Peak Derbyshire
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412 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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High Peak Derbyshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is out of the way, opposite Stoke City's stadium & right next to a busy dual carriageway, some noise could be heard from the traffic but not enough to disturb our sleep. The check in was very well managed by two efficient ladies, we had arrived at 12pm & I asked if it was possible to get into... More

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Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to share your comments and give us valuable feedback. All the twin rooms in our Hotel are opposite the A50 and have Triple glazed windows to reduce the noise of the traffic. I am very happy to hear that the traffic did not disturb your sleep. We take great pride in offering the best... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel to visit Alton Towers. Although it took us for about 30 mins drive from Alton Towers, the hotel was still very comfortable, very clean, very stylish and defenately great value for money. There are no local shops and restaurants around the hotel, but Harvester restaurant is just 2 minites walk from the hotel and we... More

Was this review helpful? Yes 1
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to give great feedback, we hope you had a fantastic time at Alton Towers. We are glad you enjoyed your stay with us and look forward to welcoming you back in the near future on your next visit to Alton Towers Kind regards Stephanie Howells Guest Service Manager More

England
Contributor
18 reviews 18 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We have now stayed at the Holiday Inn Express in Stoke three times when attending Northern Soul Allnighters at King's Hall Stoke and Keele. We really like this hotel - it suits our needs perfectly for these events. We need somewhere clean, comfortable, well-located, not too pricey and with the option of a late check-out for Sunday afternoon as we... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for such fantastic feedback. We hope you had a lovely evening at the Northern soul allnighters. Our teams pride themselves on the level of service they deliver to all of our guests. we hope to see you soon Kind regards Stephanie Howells Guest Service Manager More

Airdrie, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here as a family as a base for Alton Towers as it was only about 16miles away. Another good thing is there is a Harvester restaurant across the road. We stayed for 2 nights and the room was nice and clean however very small for a "family room". There wasnt really enough room to store our case. The... More

Was this review helpful? Yes 1
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for your feedback following your recent stay at our hotel. We hope you had a great time when visiting Alton Towers. Our housekeepers take a lot of time and effort in preparing our guestrooms to meet the highest possible standards. I will communicate your feedback with them. We take a lot of time to prepare breakfast for our... More

Leighton Buzzard, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the weekend and was very impressed. Hotel was ultra busy, but the staff and management were excellent and friendly and welcoming. Good location for all amenities and the standard of the rooms was first class. We would definitely return and would recommend this chain hotel to all.

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

It is wonderful to receive such fantastic feedback following your recent stay. We aim to impress all of our guests and make their stay as special as possible. I will feedback your kind comments to the team and your first classes comments to our Housekeeping Manager. Thank you for recommending us and we look forward to welcoming you back soon.... More

Royal Tunbridge Wells, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed a stay at this hotel. The staff were friendly and happy and efficient. The hotel was clean comfortable and well organised. There was bags of hot water and a great shower. The breakfast was simply organised and had something for everyone.

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to leave your review following your recent stay. We are very pleased that you enjoyed your visit and found the hotel and the services provided to be satisfactory. All of our team are always willing to help and it's rewarding for us to hear that you thought everyone was friendly, happy and efficient. It's... More

Bristol, UK
Top Contributor
55 reviews 55 reviews
41 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We often stay at Holiday Inn Express hotels when we travel. They're clean, comfortable and offer all you need for a night or two. We stayed here on a short break from the kids to go to Alton Towers. Everyone at the hotel was extremely friendly and helpful. The room was absolutely fine, though the bed was a bit hard... More

Was this review helpful? Yes
Kelly G, Guest Service Assistant at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you very much for the taking the time to leave your feedback. Our hotel is ideally situated for visits to Alton Towers, and other local amenities. We are glad you found the staff to be friendly and helpful. We aim to deliver the best customer service possible, and are pleased to hear that we did so on this occasion.... More

Lisburn, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Like so many other reviewers, I had a very enjoyable stay at the Holiday Inn. We stayed here due to its fairly close proximity to Alton Towers, and given the reviews on here, it seemed like a decent choice. Staff were extremely friendly and professional, our room was spacious, clean and comfortable, and the bathroom was large, the shower was... More

Was this review helpful? Yes
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking your time to share your feedback with us. Our hotel is a great choice when visiting Alton Towers and I hope you had a great time at the theme park. It is fantastic to hear you found our hotel staff friendly as we pride ourselves in delivering the highest levels of customer service. I will ensure... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here as part as a deal with Alton Towers. Stunning room which was very modern & spotlessly clean. The staff were lovely, Sian in particular. Good car parking facilities. Basic but nice breakfast. Would love to stay here again!

Was this review helpful? Yes
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for sharing your comments on Tripadvisor following your recent stay with us. I’m glad to hear that your overall stay with us has met your expectations and you found our rooms to be modern and spotless and our breakfast nice. We do our best to ensure our guests experience a lovely stay and it is always heart-warming when... More

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Bit of a late review as we stayed july 19th to the 21st 2013. My partner and I loved this holiday inn, we had a bad experience with another one so were rather dubious when booking this one but we really could not fault anything, the staff were so polite and lovely, our room was huge! Everything about the hotel... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Thank you for taking the time to share your comments, better late than never! I’m sorry to hear that you had a bad experience with a separate hotel, however I am very happy to have read that you enjoyed your stay with ourselves, we always aim to ensure we provide excellent quality accommodation and service and it's great... More

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Additional Information about Holiday Inn Express Stoke-on-Trent

Also Known As:
Holiday Inn Express Stoke-On-Trent Hotel
Holiday Inn Express Stoke-On-Trent Hotel Stoke-On-Trent
Holiday Inn Stoke-On-Trent
Stoke-On-Trent Holiday Inn
Address: Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 13 hotels in Stoke-on-Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stoke-on-Trent 3*
Official Description (provided by the hotel):
Receive a warm welcome at the modern Holiday Inn Express Stoke-on-Trent hotel, near junction 15 of the M6.The Holiday Inn Express hotel in Stoke-on-Trent is 4 miles outside Stoke city centre on the A50. Set in a convenient location in the Trentham Lakes Business Park, the hotel has plenty of free parking. Manchester Airport is 38 miles away, and Stoke's famous potteries are a 5-minute drive away. Treat your family to a day out at Trentham Estate, with its shopping centre, lush gardens and monkey forest. Family meals are on offer at the Harvester Restaurant opposite the Holiday Inn Express Stoke-on-Trent, and kids up to 18 can sleep for free on the sofa beds in our family rooms. Alton Towers theme park is 15 miles away. You can invite up to 35 colleagues to Holiday Inn Express Stoke-on-Trent's smart meeting room. Equipment includes an LCD projector and wireless Internet, which is available throughout the hotel. Relax in the comfortable Great Room lounge with a drink from our licensed bar or simply catch up on email with our free wireless Internet access. Join us on each morning of your stay to enjoy our complimentary breakfast; a delicious buffet featuring scrambled eggs, sausages, pastries, cereals and more. We look forward to welcoming you to our Holiday Inn Express hotel in Stoke. Rooms feature air conditioning, flatscreen TV and free Wi-Fi. ... more   less 
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