We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Stoke-on-Trent hotels

Holiday Inn Express Stoke-on-Trent

3.0 of 5 Hotel   |   Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Stoke-on-Trent to your Saves list
Holiday Inn Express Stoke-on-Trent
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
79%
Ranked #4 of 13 hotels in Stoke-on-Trent
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Heather Q
  • Overview
  • Reviews (447)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (58)
  • More
Write a Review

447 people have reviewed this hotel

Traveler rating
    168
    179
    66
    27
    7
See reviews for
151
97
17
68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Contributor
16 reviews 16 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here with my boyfriend when visiting Alton Towers. The hotel was nice and the room was spacious and clean with a comfy bed and decent TV. Breakfast was alright, not too many options but we never left hungry. Hotel is about 30 minutes away from the theme park and there's a harvester right next door. Would stay again if... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for your feedback following your recent stay! We are pleased that we met your expectations. We hope you had a great time at Alton Towers and we very much look forward to welcoming you again in the future. Kelly More

Thurso, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed here whilst visiting Alton Towers. The reception staff were very helpful and friendly and the room was great value for money. It was everything we needed for a place to stay for our trip to Alton Towers. Would definitely recommend for people looking for somewhere close enough to stay to the resort.

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for such fantastic feedback! We aim to deliver a great night's sleep at affordable prices. We are delighted with your feedback and I will share your kind comments with the team. We very much look forward to welcoming you in the near future. Kelly More

Snowdonia National Park, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a dreadful stay at a HiExpress in Southampton West End our previous faith in the brand had been severely dented. However, HiExpress Stoke on Trent restored our belief that overall it is one of the best budget brands on the market. I phoned the hotel the day before to make three requests regarding room location, book out and arrival... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for your great feedback. I am very sorry to hear that your stay at the Holiday Inn Express, Southampton West End wasn't the best however, I am ever so pleased that we have restored your faith in our brand when you came to stay with us in Stoke-on-Trent. We only ever aim to provide excellent guest service and... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After cycleling over 80miles from Holiday Inn Express at Warwick we were greated by the friendly team on the 20th July here at stoke. The receptionist offered to keep our bikes in there back office so they were safe. Didnt expect this as we had a ground floor room but by doing this made us have more space in our... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to tell us of your visit. It was Sian you spoke to on Reception and I am glad we have been able to help with the storage of your bikes. The only thing on every one of our minds here is to ensure that your stay, along with everyone else's is relaxing and enjoying... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Was visiting with a group of 20 something friends to visit the local theme park. Hotel was very clean with a lovely reception and lounge area. All staff we encountered were fantastic, very friendly and helpful. Rooms were clean and just what we needed. Will definitely use again in future.

Was this review helpful? Yes
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for such a fantastic feedback following your recent stay. Our team are dedicated to delivering the highest level of customer service and it is fabulous to read your comments about the team. I will make sure I share your feedback with them. We look forward to welcoming you back in the near future. Kind Regards Amy Louise More

1 review
5 of 5 stars Reviewed 3 weeks ago

Me and my family stayed at this hotel as part of a alton towers visit, the lady at reception was extremely nice and friendly and made sure we had everything we needed. Rooms were comfortable and modern with flat screen tv and very nice bathrooms. There was no diner service but there is a nice restaurant beside the hotel and... More

Was this review helpful? Yes
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking your time to share your feedback with us. Our hotel is a great choice when visiting Alton Towers and I hope you had a great time at the theme park. It is fantastic to hear you found our hotel staff friendly as we pride ourselves in delivering the highest levels of customer service. I will ensure... More

London
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At the weekend there isn't that much parking and the carpark gets full quite quickly. The rooms are comfortable and the shower was good, there are tea making facilities in the room. We didn't realise till we got there that this is a popular hotel for Alton Towers so the breakfast in the morning was like attending a creche. Simple... More

Was this review helpful? Yes
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking your time to share your feedback with us. Our hotel is a great choice when visiting Alton Towers and I hope you had a great time at the theme park. We take a lot of time to prepare breakfast for our guests to ensure you have a good start the day. Thank you for your feedback... More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights in July whilst visiting Alton towers. It's about a 30 minute drive away. The room was ok. Clean sheets and a nice bathroom. The tv worked fine and the air con was outstanding! Breakfast was nice and harvester was a minute walk away.

Was this review helpful? Yes 1
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking your time to share your feedback with us. Our hotel is a great choice when visiting Alton Towers and I hope you had a great time at the theme park. It is fantastic to hear you found our hotel staff friendly as we pride ourselves in delivering the highest levels of customer service. I will ensure... More

London, United Kingdom
Top Contributor
56 reviews 56 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night recently. The property is right next to a stadium and not too far from the train station. Nice, clean rooms; friendly staff; not much needed after that. The scrambled eggs at breakfast were a bit of a mystery though. Internet speed can be better.

Was this review helpful? Yes
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to recommend our hotel, It's always nice to hear that when one of our guests enjoyed their stay. We aim to ensure we provide excellent quality accommodation and service and it was lovely to hear that you would stay again. We look forward to welcoming you back in the near future. Kind regards Amy... More

Wirral, England
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the HI Express on IHG points for 2 nights to be closer to Alton Towers. The hotel is right next to the football stadium. The staff were very friendly (how it should be done!). On the second night we ordered take away from a recommended company that had its menu in the hotel reception area. We were able... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

It is always nice to see when a guest like yourself, takes the time to write us a review to keep us posted on how we are doing and if there is anything that we can improve on. It is fantastic to hear you found our hotel staff friendly as we pride ourselves in delivering the highest levels of customer... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Stoke-on-Trent, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Stoke-on-Trent? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Stoke-on-Trent

Address: Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stoke-on-Trent 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, IHG, Priceline, Tingo, BookIt.com, BookingOdigeoWL, Hotels.com, Agoda, Otel and Venere so you can book your Holiday Inn Express Stoke-on-Trent reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Stoke-On-Trent Hotel Stoke-On-Trent
Holiday Inn Stoke-On-Trent
Stoke-On-Trent Holiday Inn

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (9)
Viewed
Dining (6)
Viewed
Room/suite (4)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Receive a warm welcome at the modern Holiday Inn Express Stoke-on-Trent hotel, near junction 15 of the M6.The Holiday Inn Express hotel in Stoke-on-Trent is 4 miles outside Stoke city centre on the A50. Set in a convenient location in the Trentham Lakes Business Park, the hotel has plenty of free parking. Manchester Airport is 38 miles away, and Stoke's famous potteries are a 5-minute drive away. Treat your family to a day out at Trentham Estate, with its shopping centre, lush gardens and monkey forest. Family meals are on offer at the Harvester Restaurant opposite the Holiday Inn Express Stoke-on-Trent, and kids up to 18 can sleep for free on the sofa beds in our family rooms. Alton Towers theme park is 15 miles away. You can invite up to 35 colleagues to Holiday Inn Express Stoke-on-Trent's smart meeting room. Equipment includes an LCD projector and wireless Internet, which is available throughout the hotel. Relax in the comfortable Great Room lounge with a drink from our licensed bar or simply catch up on email with our free wireless Internet access. Join us on each morning of your stay to enjoy our complimentary breakfast; a delicious buffet featuring scrambled eggs, sausages, pastries, cereals and more. We look forward to welcoming you to our Holiday Inn Express hotel in Stoke. Rooms feature air conditioning, flatscreen TV and free Wi-Fi. ... more   less 
Number of rooms
123

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer