We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Stoke-on-Trent hotels

Holiday Inn Express Stoke-on-Trent

3.0 of 5 Hotel   |   Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Stoke-on-Trent to your Saves list
Holiday Inn Express Stoke-on-Trent
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
79%
Ranked #4 of 13 hotels in Stoke-on-Trent
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
lesmack6
  • Overview
  • Reviews (455)
  • Photos (35)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (58)
  • More
Write a Review

455 people have reviewed this hotel

Traveler rating
    172
    182
    67
    27
    7
See reviews for
153
97
17
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We used this hotel for a nights stay before heading early morning to Alton Towers,family of four..room was all set up with pull out bed for the kids,room clean,warm and cosy ideal to get done sleep after a 5hour car journey..only downside was the black marks on the tiles,needed grouted,but apart from that no complaint. Breakfast lovely cooked well. Would... More

Was this review helpful? Yes
FIFE
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are a family of 8 and required 4 rooms for 2 nights when we visited Alton Towers. The hotel is very clean, well maintained and the rooms are well proportioned with spotless bedding and towels. The breakfast surpassed our expectations and was varied, tasty and plentiful.The staff are a real asset to the hotel with their warm and polite... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed here as we were visiting Alton Towers the next day. I booked a family room using Booking.com which was an easy process. I've got to say the hotel was immaculate and we had a lovely warm welcome from the girl on the desk on arrival. We were planning to eat at the Harvester across the car park but... More

Was this review helpful? Yes
Trim, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are family of four, we booked this hotel through Alton Tower site and I say it exceeds my expectation, staffs are very welcoming, friendly and helpful, the breakfast is very good. For families out there planning to go to Alton Tower theme park, this hotel is highly recommended.

Was this review helpful? Yes 1
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to share your feedback and I am very happy that you felt our location was good for you visiting Alton Towers, myself and my team love this time of the year when we meet so many new family's visiting Alton Towers! I hope you and your family enjoyed your day at the park and... More

Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very busy hotel and we had a few problems with our room but this was well countered by excellent service. Issues included too cold non adjustable air con , a faulty shower tap, blocked shower outlet and a faulty bathroom door lock but all handled promptly by staff. The breakfast was good and triple glazing kept out road noise... More

Was this review helpful? Yes 1
MgrStoke, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for taking the time to review your stay with us . I am delighted that you found the team helpful; we aim to deliver the highest level of service to all our guests. Your feedback is important to us and I apologise for the problems you were faced with, I am delighted the team were able to resolve... More

Carnoustie, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my partner booked this hotel through alton towers as we were coming down for the weekend from Scotland. The hotel is really easy to get to staff were really friendly and the room was clean and all for a good price the one downside is there no restaraunt in the hotel but they do have takeaway menus and... More

Was this review helpful? Yes 2
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for your feedback following on from your recent stay with us. As a Holiday Inn Express we pride ourselves on being the perfect stop off hotel for those on the move. Thank you for your comments regarding our staff they will be thrilled to hear that you found them friendly. We hope to welcome you back to our... More

Glasgow
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have just returned from a 3 night stay at the holiday in express as we were going to alton towers . Staff were friendly and welcoming and the rooms were spotless and just a perfect size for me and my friend. The drive was only a 30 minutes from alton towers and easy to find. Thanks for a pleasant... More

Was this review helpful? Yes 1
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

We are very pleased to hear that you both enjoyed your stay with us and that you had a great time at Alton Towers. The hotel is an ideal base and is in a great location for people visiting the theme park and other local attractions. We look forward to seeing you again next year when you return ! Kind... More

Lewes, United Kingdom
Top Contributor
67 reviews 67 reviews
50 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for two nights on way back from Scotland to visit Alton towers. Perfectly placed. The man on reception who greeted us was very efficient and helpful. Our room was a bit tight for 2 adults and 2 children and did not leave any room to move! Comfortable though. Breakfast was as you would expect from HIE and we found... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for spending the time to provide your feedback after your recent stay. It's great to know that you would return to the hotel and that you were pleased with the service provided. We do have inter-connecting rooms in the hotel, this would be an option if returning to the hotel and would like a little more space. Kind... More

Contributor
16 reviews 16 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here with my boyfriend when visiting Alton Towers. The hotel was nice and the room was spacious and clean with a comfy bed and decent TV. Breakfast was alright, not too many options but we never left hungry. Hotel is about 30 minutes away from the theme park and there's a harvester right next door. Would stay again if... More

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for your feedback following your recent stay! We are pleased that we met your expectations. We hope you had a great time at Alton Towers and we very much look forward to welcoming you again in the future. Kelly More

Thurso, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Recently stayed here whilst visiting Alton Towers. The reception staff were very helpful and friendly and the room was great value for money. It was everything we needed for a place to stay for our trip to Alton Towers. Would definitely recommend for people looking for somewhere close enough to stay to the resort.

Was this review helpful? Yes
Kelly G, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Thank you for such fantastic feedback! We aim to deliver a great night's sleep at affordable prices. We are delighted with your feedback and I will share your kind comments with the team. We very much look forward to welcoming you in the near future. Kelly More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Stoke-on-Trent, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Stoke-on-Trent? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Stoke-on-Trent

Address: Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Stoke-on-Trent 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, IHG, Agoda, Priceline, Tingo, BookIt.com, BookingOdigeoWL, Hotels.com, Otel and Venere so you can book your Holiday Inn Express Stoke-on-Trent reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Stoke-On-Trent Hotel Stoke-On-Trent
Holiday Inn Stoke-On-Trent
Stoke-On-Trent Holiday Inn

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Dining (6)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (4)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Stoke-on-Trent with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Receive a warm welcome at the modern Holiday Inn Express Stoke-on-Trent hotel, near junction 15 of the M6.The Holiday Inn Express hotel in Stoke-on-Trent is 4 miles outside Stoke city centre on the A50. Set in a convenient location in the Trentham Lakes Business Park, the hotel has plenty of free parking. Manchester Airport is 38 miles away, and Stoke's famous potteries are a 5-minute drive away. Treat your family to a day out at Trentham Estate, with its shopping centre, lush gardens and monkey forest. Family meals are on offer at the Harvester Restaurant opposite the Holiday Inn Express Stoke-on-Trent, and kids up to 18 can sleep for free on the sofa beds in our family rooms. Alton Towers theme park is 15 miles away. You can invite up to 35 colleagues to Holiday Inn Express Stoke-on-Trent's smart meeting room. Equipment includes an LCD projector and wireless Internet, which is available throughout the hotel. Relax in the comfortable Great Room lounge with a drink from our licensed bar or simply catch up on email with our free wireless Internet access. Join us on each morning of your stay to enjoy our complimentary breakfast; a delicious buffet featuring scrambled eggs, sausages, pastries, cereals and more. We look forward to welcoming you to our Holiday Inn Express hotel in Stoke. Rooms feature air conditioning, flatscreen TV and free Wi-Fi. ... more   less 
Number of rooms
123

Questions & Answers

Questions? Get answers from Holiday Inn Express Stoke-on-Trent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer