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Premier Inn Stoke/Trentham Gardens Hotel

Certificate of Excellence
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Stone Road, Stoke-on-Trent ST4 8JG, England
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#WakeUpWonderful from £35
1 room 1 adult
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Premier Inn Stoke\/Trentham Gardens Hotel
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1,088 Reviews from our TripAdvisor Community

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Hampshire
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed here about 20 times over the last 3 years and there is a reason I keep returning and I'm a fussy customer! The rooms are basic, but well furnished and clean. The beds are great and I've always slept really well here. The meal deal offers good value and the food is average to good. The staff... More 

Helpful?
Thank alarm_clock
Stafford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed at the new Premier Inn at Trentham Gardens where I met up with my cousin for a girlie day out. The accommodation and food was excellent with very friendly, accommodating staff. I will certainly be staying there again. Very comfortable and quiet for a good night's sleep. I booked a few weeks in advance and got a... More 

Helpful?
Thank valh405
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I use Premier Inn fairly regularly, and this is one of the best. All the staff were friendly and made you feel that nothing was too much effort for them.The room was a little too warm on arrival but the air-con system was easy to use and quickly sorted the temperature. Good selection in the bar and restaurant. My only... More 

Review collected in partnership with premierinn.com

Helpful?
Thank chrisB2601FE
West Mids
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this Premier Inn a few times now. Very nice hotel, rooms were clean and tidy. Staff friendly and helpful. We asked if we could move rooms as we were on the roadside and they moved us straight away. Would definitely recommend.

Helpful?
Thank love18WestMids
Stoke-on-Trent, United Kingdom
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Popped in for a Costa coffee. Comfortable lounge area at reception with friendly and responsive staff. Quality coffee at a reasonable price. Quite busy in the early evening but still relaxing and restful.

Helpful?
Thank GillQuenby
Portsmouth, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Requested a twin disabled access room. When we arrived we had issues getting in the revolving door as no one was answering the call at the disabled access once I got in I was able to let mum in through the automatic door. When we checked in the room was exactly as we needed, the bathroom facilities were great but... More 

Helpful?
Thank LCH1967
Colchester, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night here and found a friendly helpful welcome. The bed was comfortable, the room very clean and we slept well. We had taken note of the arrangement of the wash hand basin in the room but did find it odd!. The walk-in shower was a bonus and better than a bath.

Helpful?
Thank Parsnips24
Biddestone, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Pre paid for breakfast but unfortunately there was a very poor choice when we arrived at 7.15, as we needed to move on, then we had to make do. The rest of the stay was excellent and enjoyable and I would certainly stop again but would make alternative arrangements for breakfast.

Review collected in partnership with premierinn.com

Helpful?
Thank Tommo12b
Bridgend, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stay regularly at Premier Inns. The bedroom was nice as expected, but why oh why is there just frosted glass for the bathroom door. It really is not good. And why is the sink in the bedroom - to be fair, the site did say the sink was here, but no mention about the frosted glass as the bathroom... More 

Helpful?
Thank Mike G
WhitbreadHotels, Online Customer Service at Premier Inn Stoke/Trentham Gardens Hotel, responded to this review

Hi Mike G Thanks for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve... More 

Skipton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An excellent hotel. All staff, particularly the waitresses, were very friendly and extremely helpful. We have stayed there twice and from my experience, and in my opinion, the better rooms overlook the bowling green and are even numbered from 06 to 30. Breakfasts again excellent and the evening menu, though simple, was most enjoyable.

Helpful?
Thank David P
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