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Holiday Inn Express Stafford M6 Jct. 13

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Acton Court | Acton Gate, Stafford ST18 9AR, England
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1 room 1 guest
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Holiday Inn Express Stafford M6 Jct. 13
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374 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (98)
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    (128)
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    (90)
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    (58)
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Carlisle, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Journey from Cornwall took longer than expected so decided enroute to book accommodation. Didn't arrive until 10pm, staff were brilliant and hotel was quiet although it being only 2 mins from the M6. Clean rooms and good breakfast. Thanks

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

It's fantastic to see we were able to offer a comfortable relaxing environment for you on your journey home. We really appreciate you taking the time to review your stay as this helps us to recognise the team and improve in our service. We hope to see you again soon. Many thanks Jack Deputy General Manager More 

Livingston, United Kingdom
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Overnight stay en-route to the West Country, just minutes of the M6. A very nice welcome and speedy check in The room was a good size, clean and fresh, ideal for our stay. The buffet style breakfast was fresh and tasty with a good choice . Will stay again. a great overnight stop off.

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

Many thanks for such a wonderful review, It's great to see we got your stay spot on, and that you will choose to stay with us again in the future. We believe in keeping things simple and smart so it's great to see both your check in was speedy and your room ideal. We look forward to welcoming you back.... More 

Glenlivet, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We used this as a pit stop for a trip from North - South and what a good choice. The first plus was to be treated with decency the young man on reception was very helpful and friendly. The room was clean, decor was fresh and as it was hot even had a fan in the room. The only downside... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. Its brilliant to hear how much you enjoyed your stay with us and how our team delivered on service during your stay they do take great pride in making a connection with all our guests. We are equally thrilled you will choose to stay... More 

London, United Kingdom
Level Contributor
283 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have used this hotel a number of times in the past and have always been more than satisfied. However, my recent visit changed my opinion. When we arrived there seemed to be more dogs than people entering the premises, reception told us that there was a major dog show taking place in the town. To be honest we did... More 

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

Thank you for taking the time to review your recent stay with us here at The Holiday Inn Express Stafford, it's deeply saddening to see you found your stay less enjoyable than your previous visits. We are a pet friendly hotel and take great pride in offering a service which caters for all of our guests. Our housekeeping team do... More 

lancashire
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was spotlessly clean, as all Holiday Inns are, plus fantastic staff who can't do enough for you. However, on this business trip I was allocated a twin room, and I must say that I was really disappointed in the comfort level of the twin beds:o(( Maybe the chain think it's only children that sleep in twin beds and... More 

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

We really appreciate you taking the time to review your recent stay with us. I would like to apologise for the problem experienced regarding the comfort of the twin mattress. I can assure you our housekeeping team schedule rotations of the mattresses quarterly, although as you mentioned both were uncomfortable we have decided to investigate all our twin mattresses and... More 

Suffolk
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have reviewed this Hotel before and in retrospect I feel my comments might have been unfair. I have stayed at this hotel on another two occasions since my last visit and found the staff to be friendly and helpful each time. It is excellent value for money, clean and tidy. Breakfast seems to have improved since my first visit... More 

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

We would like to thank you for such a wonderful review. I will be using comments like your own in our upcoming team meeting as I am sure the entire team will appreciate their efforts being recognised. We truly believe putting guest experience and satisfaction at the heart of our business will encourage reviews like your own and prove key... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was an easy check in to the hotel which is very conveniently located by the M6 junction. Our welcome was good and we found our room with no trouble. The room itself is standard Holiday Inn Express which is a good standard. There was little noise form the motorway nearby. Breakfast is reasonable especially as it is included in... More 

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

Many thanks for sparing the time to review your recent stay with us, it's great to see your check in was easy and quick and that you found the local restaurants handy. We do hope you will choose to stay with us again in the near future, where i am sure you will have an equally spot on experience. Kind... More 

Manchester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A delightful stay. Good value for money. Straightforward booking. Accessible, perfect location for activities planned on our 4 day visit. Room clean & spacious. Staff friendly and very helpful. They ensured the complimentary breakfast included a good range of specially bought gluten free items for my husband who is coeliac. Restaurants nearby had excellent service and good quality food, again... More 

Was this review helpful? Yes 1
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

Many thanks for such a wonderful review, our team enjoyed serving you and going the extra mile of personally providing your dietary requirements. It seems we delivered in our promise of offering a service which is 'simple smart and spot on' and we do hope this will help you in choosing where to stay when next in the Stafford area.... More 

Melton Mowbray
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Tucked away off Jct 13 (be careful not to drive past!) this HIE was really convenient on a recent business trip. Usual HIE fit out and bar area, but this one has both a pub and Chinese restaurant on the same site which gives lots of choice. The Chinese is really good and not a buffet style one either. Breakfast... More 

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

It's fantastic to read such positive comments regarding our hotel, team and breakfast. Breakfast is a key focus for us as it's the most important meal of the day, and it's great to know you enjoyed yours. We do hope you will choose to stay with us again in the future. Many thanks Jack Deputy General Manager More 

Wimborne Minster, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We have used this hotel before as a stop over on our way to the Peak District, and we were not disappointed on our second visit! Very helpful, cheerful staff. Our room was very comfortable and quiet and like the rest of the hotel, spotlessly clean. The included breakfast was really good value, and the staff ensured that the various... More 

Was this review helpful? Yes
GuestRelationSHI, Manager at Holiday Inn Express Stafford M6 Jct. 13, responded to this review

We really appreciate your review, it's great to see you chose to stay with us again based on your previous experience. Many thanks for your comments regarding our express start breakfast i'll be sure to pass your comments to the team. Kind regards Jack Deputy General Manager More 

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