Staff here are very efficient indeed. Meals for a large group (22) were all delivered quickly, hot and every person had the correct meal and all delivered together (Take note Park House Hotel at Shifnal !!) Very impressed with the staff here and this also shows the efficiency of the kitchen staff. The meal was quite tasty, I had the... More

Been here from 20 Apr - 4 May (exclude weekends) together with my wife who was attending a course in Stafford. The room is spacious. Even got an additional single bed besides the king. But the room floor slightly not balance. Don't know why but still it was okay for us. The room facilities provided are tiptop, except there were... More

Stumbled upon the Swan by chance whilst looking for a nice hotel within reasonable driving distance of Alton Towers. Arrived at just gone five on Friday and was promptly checked in by a member of staff who was more than helpful in regards to hotel information (car park, breakfast times, ect). Our room was classed as a heritage room and... More

First class hotel. Only problem was noisy guests from a wedding group late at night. Staff very professional and friendly. Breakfast was excellent.

I recently stayed here on a Sunday night with my gf and was very pleased with the standard of the hotel and quality of the service. Initially we had planned to go to Stafford museum ( almost next door) and then onto "Bear Grill" for dinner, however I hadn't accounted for these both being closed on a Sunday. Instead we... More

I stayed here for two nights for a friend's wedding and absolutely loved it! Clean rooms, friendly helpful and professional staff, great breakfasts, I'd definitely stay again if I'm in Stafford.

I regularly use the swan and have done for many years now for meals and drinks. They have a brilliant menu and choice of drinks and cocktails and it is a lovely place to go in the day time for a snack and a lovely cup of coffee (and also to use the WiFi) We have only stayed there once,... More

I am a Stafford resident and only really use The Swan for a night out, have heard great reports about the food but cant comment as I haven’t sampled it yet. You can see from my other reviews that I am impartial, not employed by The Swan or indeed a competitor. I urge you to look at the negative reviews... More

I thoroughly enjoyed my stay here, it was a romantic one night stop over after a wedding we had been to, and was an excellent choice. The décor was modern and tasteful for such an old building, the bar and coffee shop were brilliantly styled, and the brassiere was exceptional with the best food I've eaten in quite a while.... More