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All 10 Stafford hotels

The Swan Hotel

3.5 of 5 Hotel   |   46-46a Greengate Street, Stafford ST16 2JA, England
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The Swan Hotel
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Ranked #3 of 10 Hotels in Stafford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Simon W
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237 reviews from our community

Traveler rating
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    21
    8
    3
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27
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a lovely night in the Swan. The receptionist was great and made us feel welcome on arrival. Our room was huge it was more like a flat and was nicely presented. We had a drink in the bar which was really nice with lots of different seating private or not. The decor in the swan is all excellent.... More 

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Walsall, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stopped over for one night on Friday 9th January 2015 as I was going out with friends in the evening. From booking in too booking out the staff were fantastic and very helpful. I have stayed in many hotels around the world but The Swan is probably one of the only hotels that I have stayed in that has... More 

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1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Have been into the swan for a while now and the staff are friendly enough and it is always a nice atmosphere. However, there is one tall bloke who walks around in a suit and wearing glasses who just talks to staff in a horrible manner, and many times he seems like he has no idea what hes doing. The... More 

Was this review helpful? Yes 5
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Visited on shopping day to Stafford. Nice lounge area with sofas and log burner and had one of the bar meals. Prices reasonable c£10 for burger and chips etc Restaurant also looked really nice. Staff really nice and friendly.

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1 review
2 of 5 stars Reviewed December 20, 2014

I went for breakfast with some friends this morning to exchange Xmas presents and meet up as we hadn't seen each other for awhile. The reception we had from the staff was cold and pretty miserable. Despite my friend not getting a veggie sausage and having half of everything for the breakfast the price couldn't be amended. I also got... More 

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Chester, United Kingdom
Top Contributor
68 reviews 68 reviews
12 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed December 19, 2014

This was my first time in this hotel and I was very impressed by the quality and service received. Even though the hotel was busy with functions and Christmas meals nothing seemed too much trouble for the staff. Location was also excellent. Wouldnt hesistate to return on my next visit to Stafford.

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014

Booked in for a friends wedding! When we got to the hotel there was no free parking spaces but when my partner popped into reception we were told as it was the weekend ignore the time limit of the overflow which was lucky and very helpful advice. We were in room 108 and can say this room is absolutely wonderful!!... More 

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ChrisLStaffs, Front Office Manager at The Swan Hotel, responded to this review

Hi Clare S Thank you for taking the time to review the Swan Hotel. It is great to read such a positive review, and I am pleased you and your partner enjoyed your time with us. Thank you for understanding, that as a popular town centre hotel, there can sometimes be some noise disturbance for our guest. I hope this... More 

Stratford-upon-Avon, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

We stumbled upon the restaurant about two years ago and absolutely loved it, and I was lucky enough to be surprised with a visit to the hotel last week. It was just as good as good as last time! The food was lovely, staff friendly and the room was clean and spacious. I would recommend to everyone.

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Swan Hotel, responded to this review

Hi Chloecf123 Thank you for taking the time to review your recent visit to the Swan Hotel Stafford. I am pleased to read that you enjoyed your time with us, and I am glad to see that the surprise was a good one! I hope we are able to welcome you back again soon. Thanks Nikki More 

Worcestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed November 18, 2014

what a great hotel. more importantly the staff were very friendly which made the stay even more enjoyable. from arrival to departure, could not find a fault. we ate in the hotel restaurant where the food, wine and service were excellent. Plenty of choice. we had drinks in the hotel bar before the meal and there was a great atmosphere... More 

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ChrisLStaffs, Front Office Manager at The Swan Hotel, responded to this review

Hi happydays660 Thank you for taking the time to review the Swan Hotel, and for your fantastic 5* awarding. It is lovely to read that your recent stay with us was up to our usual high standard. Thank you again for your review, and we look forward to welcoming you back soon. Nikki More 

Ludlow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 17, 2014

Spent one night at the swan hotel in the middle of stafford as we had booked to see a show at the Gatehouse Theatre. Once we had parked our car in their own car park which is free to hotel guests there are signs on the machines informing you of this we headed for reception and was pleasantly surprised by... More 

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Swan Hotel, responded to this review

Hi Surysol19 Thank you for taking the time to review the Swan Hotel, and for awarding your recent visit a fantastic 5*. It is lovely to read such kind comments, and great that you were able to take advantage of most of our facilities. I hope we are able to welcome you back next time you visit Stafford. Thanks Nikki More 

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Additional Information about The Swan Hotel

Address: 46-46a Greengate Street, Stafford ST16 2JA, England
Location: United Kingdom > England > Staffordshire > Stafford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Swan Hotel 3.5*
Number of rooms: 31
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Also Known As:
Swan Hotel Stafford
The Swan Hotel Stafford, Staffordshire
Hotel Style:
#3 Romantic Hotel in Stafford
#3 Business Hotel in Stafford
#4 Family Hotel in Stafford

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