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BEST WESTERN The George Hotel

Bird Street, Lichfield WS13 6PR, England
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BEST WESTERN The George Hotel
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Ranked #5 of 7 Hotels in Lichfield
A recent review
5 of 5 stars reviewed 2 days ago
Keith M Skelmersdale, United Kingdom
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534 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skelmersdale, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just had one of our best hotel and location experiences, from the moment i phoned the hotel asking about parking to the moment we left not a single minor complaint. The hotel, the staff, the food ,and the people of Lichfield all most helpful and welcoming thank you all,we traveled with my sister and her husband who has... More 

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Lichfield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We held our wedding reception at The George on July 18th 2015. Despite a long and detailed list of requests regarding set up of the function room etc. the hotel team were absolutely superb. Wedding breakfast food was of good quality and the evening buffet was also excellent. Every detail of our day was looked after by Mark, Alan, Rebecca... More 

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Bagshot, United Kingdom
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here several times and it has always been good infact wewere upgraded and are back again in 10days for a night, so central for visiting the sites All staff are very friendly we slept well due to very comfortable bedds

Review collected in partnership with Best Western GB

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Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for your review. I am pleased that the hotel suited all your needs and that you are returning in the next few weeks. We hope your stay is very comfortable again. More 

Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the George hotel 22/23 July on a deal. The hotel was a little tired, especially the bedrooms and corridors that we used. The public areas, the reception and the dining room have recently been refurbished in a contemporary style, I hope the bedrooms get the same update, it would make this hotel excellent. The staff were pleasant, especially... More 

Was this review helpful? Yes 1
Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for your comments on your recent stay with us. We are pleased that the restaurant was to your liking. I am sorry that your sleep was disturbed which, on occasions, is unfortunately a downside to being centrally located in the vibrant City of Lichfield. More 

Richmond, Virginia
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is in a great location with easy access to shopping and restaurants. The problem is that the hotel is old and in terrible condition. It is also noisy both from other guests as well as from external noise. Of the two nights, I was awoken multiple times each night.

Was this review helpful? Yes 1
Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for your review. I am sorry that you believe the hotel to be in a 'terrible condition'. The public areas, bar and restaurant have all been fully refurbished in the last 2 years and we have an on-going programme of bedroom upgrades. The Hotel is an 18th Century coaching inn with lots of personality and character which we... More 

Chorley, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location for touring the area. Very good breakfast. But - the hotel; suffers badly from noise, both external and internal. A good nights sleep cannot be guaranteed. Also the beer in the bar is not well kept.

Was this review helpful? Yes 1
Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for taking the time to write a review. I do apologise that the noise from the street affected your sleep. More 

Birmingham, United Kingdom
5 of 5 stars Reviewed 1 week ago

We had a very enjoyable stay, as did all our party. The staff could not have been more helpful or attentive on what could have been a very stressful day. They all made it stress free. Nothing was too much trouble for any of the whole team.

Review collected in partnership with this hotel

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Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for your kind comments on the staff involved with the wedding. We are most grateful for your feedback and hope you have the opportunity to stay with us again soon. More 

Cannock
1 review
4 of 5 stars Reviewed 1 week ago

A lovely hotel with just a couple of minor niggles. (1) The single room I was in was very nice but the bathroom was not so. The entrance to the shower cubicle was on the coner and I had greate difficulty getting into the shower, I only acheieved this by squeezing in sidewards. Once inside there was little room for... More 

Review collected in partnership with this hotel

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Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for your feedback on the bathroom and the milk available at breakfast. Please be assured your comments are important to us as we look to improve standards and quality. More 

Dorchester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

This is not a criticism of the staff but mainly a warning to those who have particular mobility issues. The hotel is an old coaching Inn and is therefore not built to any of the current rules required for disability access arrangements. We had a nice stay but because of difficulties with the steps that we encounted I would caution... More 

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Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for your review and feedback on the mobility issues you encountered. Please be assured your comments will be looked into for the future. I do hope that you will choose to stay with us again in the future. More 

Hexham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just wanted a good overnight stay to break our journey and to explore some historic family connections in Lichfield. That is what we got. The hotel was well located for us. The bar food was good value and we were lucky enough to be upgraded to a slightly better room than we had booked at no extra cost. We... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mark S, General Manager at BEST WESTERN The George Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased that everything was to your liking and we hope to see you again soon. More 

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